RoadVitals

2018 Mercedes-Benz GLE

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 4, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Mercedes-Benz GLE, most frequently naming the powertrain (other) category. 86 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Nov 4, 2017

WHEN THE ENGINE IS SHUT OFF WHILE THE TRANSMISSION IS STILL IN DRIVE, THE TRANSMISSION IS AUTOMATICALLY SHIFTED INTO NEUTRAL, NOT PARK. AS A RESULT, THE PASSENGER ATTEMPTING TO EXIT THE VEHICLE COULD NOT DO SO BECAUSE THE VEHICLE WAS ROLLING...VERY UNSAFE, ESPECIALLY IF CHILDREN WERE GREETING THE VEHICLE.

NHTSA ID
11043260
Incident
Oct 5, 2017
Mileage
8 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI42.45-P-070437

ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SERVICE BRAKES

G-Class Facelift 2018: Fault message "ABS, ESP inoperative, see operator's manual"

P-SC-2019060003

ELECTRICAL SYSTEM

Update software of AIR BODY CONTROL (ABC) control unit

LI72 40-P-069934

VISIBILITY

Outside mirror folding out/in nonfunctional

LI82 85-P-069381

EQUIPMENT

MBUX multimedia system: The central display turns dark, interference noise from speakers

LI82 85-P-069851

EQUIPMENT

MBUX multimedia system: High-frequency interference noise from speakers

LI91 10-P-069956

SEATS

Seat kinetics for front passenger seat not available on vehicles without SA code 275

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz GLE by model year
YearComplaintsRecallsInvestigationsIssue Index
2020100—
2019100—
2018Viewing100—
2017100—
2016400—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.