RoadVitals

2002 Mercedes-Benz S430 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Dec 2, 2020
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
8
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Mercedes-Benz S430, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical2047.6%
  • Exterior lighting716.7%
  • Powertrain (other)24.8%
  • Driver assistance24.8%
  • Visibility12.4%
  • Interior & seats12.4%
  • Body & structure12.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

20
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S430. THE CONTACT STATED THAT ILLUMINATION OF THE INSTRUMENT CLUSTER WAS INADEQUATE TO SEE THE GAUGES. FLETCHER JONES IMPORTS (7300 W SAHARA AVE, LAS VEGAS, NV 89117, (702) 364-2700) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WARRANTY EXPIRED IN 2012. THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.

NHTSA ID 11377484 · filed Dec 2, 2020

I HAVE APPROXIMATELY 104,000 MILES, I CANNOT SEE IT ANYMORE BECAUSE WHILE DRIVING HOME AT NIGHT FROM THE AIRPORT ON THE EXPRESSWAY DOING 65 MILES PER HOUR, IT WENT BLACK. ALL THE GAUGES WERE FOUND STUCK IN THEIR LOCATION THE NEXT MORNING AT WHAT THEY WERE AT WHEN THE CLUSTER WENT BLACK. THE CLUSTER HAS NEVER RECOVERED AND I HAVE TO DRIVE WITH NO IDEA OF SPEED, SIGNALS OPERATION, FUEL LEVEL, OR WATER TEMP. THE INFORMATION DISPLAY IS ALSO BLANK SO I DON’T KNOW WHAT MY MILEAGE IS OR IF THE VEHICLE HAS ANY OTHER INFORMATION TO GIVE ME. I HAD TO DRIVE HOME 60 MILES IN THE DARK. MY HEADLIGHTS GO ON ALL BY ITSELF WHENEVER I START MY CAR NOW. MY CLIMATE CONTROL ALSO REMAINS LIT AND CAUSES A BATTERY DRAIN OVER A PERIOD OF TIME. I WAS VERY LUCKY TO MAKE IT HOME BUT NOW I CAN ONLY DRIVE DURING THE DAYTIME UNTIL I CAN GET MY INSTRUMENT CLUSTER REPAIRED. MY COMFORT LEVEL DRIVING THIS VEHICLE HAS DIMINISHED GREATLY, THIS VEHICLE IS MY FAMILY VEHICLE, DOES MERCEDES BENZ NOT CARE ANYMORE. IF ONE OF THEIR FAMILY MEMBERS WERE TO PERISH IN AN ACCIDENT AS A RESULT OF THIS PROBLEM I’M PRETTY SURE THEY WOULD IMMEDIATELY FIND A SOLUTION TO FIX IT.

NHTSA ID 11150205 · filed Nov 8, 2018
All 20 reports naming electrical

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

8
reports

From owner reports, verbatim

INSTRUMENT LIGHTS WENT OUT, CAN'T SEE SPEED OR OTHER DASH INFORMATION SUCH AS FUEL. REAR SUSPENSION LOOSES AIR, CAR SITS TO LOW TO DRIVE, BODY SITS ON REAR TIRES. HAPPENED WHILE DRIVING CITY STREET, TIRES SMOKED AND ARE PITTED.

NHTSA ID 11128840 · filed Sep 12, 2018

I PURCHASED MY VEHICLE NEW IN 2002. IT HAS ABOUT 48500 MILES. I WORK CLOSE TO HOME. I HAVE ALREADY REPLACED THE SUSPENSION AIR BAGS ONCE AND MY VEHICLE IS DROPPING AGAIN. I HAVE READ THAT THIS IS A COMMON PROBLEM WITH MY VEHICLE YEAR, MAKE AND MODEL. WHAT CAN I DO? MY VEHICLE IS VERY WELL TAKEN CARE OF AND I FIND IT OUTRAGEOUS THAT MERCEDES BENZ BEING FULLY AWARE OF THIS ISSUE, REFUSES TO TAKE RESPONSIBILITY. ESPECIALLY WITH THE ORIGINAL PRICE OF THE VEHICLE.

NHTSA ID 10854936 · filed Apr 11, 2016
All 8 reports naming suspension

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

7
reports

From owner reports, verbatim

WHILE DRIVING DURING DAYLIGHT HOURS ON FRIDAY, 6/17/2016, I NOTICED THE INSTRUMENT CLUSTER PANEL WAS VERY DARK. THE CAR WAS NOT DRIVEN AGAIN UNTIL DUSK, ON SATURDAY, 6/18/2016 AND I REALIZED ALL OF THE INSTRUMENT PANEL LIGHTS WERE OUT, THE GAUGES WERE NOT WORKING NOR DID THE TURN SIGNALS INSIDE THE VEHICLE OR THE AUTOMATIC LOCKS, WORK OR THE VOLUME CONTROL ON THE STEERING WHEEL. THE VEHICLE WAS IN MOTION AT THE TIME OF THIS DISCOVERY

NHTSA ID 10875334 · filed Jun 20, 2016

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. WHILE DRIVING AT 70 MPH, THE INSTRUMENT PANEL LIGHTS FLICKERED ON AND OFF THEN FAILED TO ILLUMINATE. THE VEHICLE ALSO STARTED TO LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,012.

NHTSA ID 10781024 · filed Oct 9, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

THE GEAR SHIFTER HAD LOCKED INITIALLY OUT OF THE BLUE, I COULDN'T GET THE CAR OUT OF DRIVE. I TURNED IT OFF TO STOP IT AND THEN IT WOULDN'T GO INTO PARK. AFTER THE MERCEDES TECH CAME OUT IT WOULDN'T START AT ALL. THE TECH SAID IT WAS MOST LIKELY A SAFETY FEATURE WHICH HAD KICKED IN. THEN THE WHOLE RIGHT SIDE WENT DOWN. I AM TOLD THE AIRMATIC SUSPENSION WENT OUT. WHY? THE CAR SAID STOP AIRMATIC TO LOW. I HAVE NEVER HAD ANY PROBLEMS WHICH MAY HAVE LEAD UP TO THESE ISSUES. UNFORTUNATELY I CAN NOT AFFORD THE $2,000 TO REPAIR THIS ISSUE WITH THE AIRMATIC. IS THERE ANY KIND OF RECALL ON THIS VEHICLE OR WARRANTY WITH MERCEDES THAT IS RESPONSIBLE. THE ELECTRICAL PROBLEM IS THE RADIO GOING OUT FOR 2-3 MONTHS AND THEN COMING BACK ON OUT OF THE BLUE. THE DOOR OPEN SIGNAL NOT GOING OFF IN THE ALERTS. THE TRUNK SWITCH NOT WORKING TO OPEN THE TRUNK, IT CAN ONLY BE OPENED MANUALLY. LASTLY THE HEADLIGHTS CONTINUALLY GOING OUT AFTER REPLACING THE BULB FOR 1 MONTH. RUST AND DETERIORATION ON THE ROOF BY THE SUNROOF. *TR

NHTSA ID 10458206 · filed May 12, 2012

WE HAD TO HAVE OUR CAR TOWED FROM INSIDE THE CAR WASH BAY BECAUSE THE CAR WOULD NOT SHIFT OUT OF PARK. THE NEUTRAL SAFETY SWITCH, WHICH IS PLASTIC, BROKE PROHIBITING THE CAR FROM SHIFTING OUT OF PARK. THE TOW TRUCK DRIVER MERCEDES BENZ ROADSIDE SENT TO US TOLD US HE SEES THIS ALL OF THE TIME WITH THIS PARTICULAR CAR. ALSO BY THE FORUMS, YOU CAN SEE THAT THIS IS A PARTICULAR PROBLEM FOR CERTAIN YEARS. FROM WHAT I UNDERSTAND, THE NEW SHIFT BOX FROM MERCEDES HAS AN ALUMINUM SAFETY SWITCH OR "BILLET". WE ATTEMPTED TO BUY THE NEW "BILLET" BUT OUR MERCEDES BENZ DEALER WILL NOT SELL IT TO US. WE WERE TOLD HE HAD TO HAVE THEM TAKE THE ENTIRE THING APART DO THE WORK THEMSELVES FOR CLOSE TO $1000 FOR WHAT SHOULD BE A $00.50 PART. IN ORDER TO GET THE "BILLET" IT HAS TO BE BOUGHT AFTERMARKET ONLINE FOR CLOSE TO $200.00. OBVIOUSLY MERCEDES BENZ KNEW IT WAS AN ISSUE, THEREFORE CHANGING IT FROM PLASTIC TO ALUMINUM, SO THEY SHOULD BE CHANGING ALL PLASTIC ONES FOR FREE. *TR

NHTSA ID 10442782 · filed Jan 7, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

INSTRUMENT LIGHTS WENT OUT, CAN'T SEE SPEED OR OTHER DASH INFORMATION SUCH AS FUEL. REAR SUSPENSION LOOSES AIR, CAR SITS TO LOW TO DRIVE, BODY SITS ON REAR TIRES. HAPPENED WHILE DRIVING CITY STREET, TIRES SMOKED AND ARE PITTED.

NHTSA ID 11128840 · filed Sep 12, 2018

AFTER OWNING MY USED CAR INSURANCE HAD TO REPLACE THE CLUSTER. FOUND OUT LATER IT WAS ON A RECALL LIST.

NHTSA ID 10854495 · filed Apr 8, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND THE HIGH AND LOW BEAMS FAILED TO OPERATE. IN ADDITION, THE WINDSHIELD WIPERS WOULD ACTIVATE SPORADICALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID 10648396 · filed Oct 17, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S430. THE CONTACT STATED THAT ILLUMINATION OF THE INSTRUMENT CLUSTER WAS INADEQUATE TO SEE THE GAUGES. FLETCHER JONES IMPORTS (7300 W SAHARA AVE, LAS VEGAS, NV 89117, (702) 364-2700) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WARRANTY EXPIRED IN 2012. THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.

NHTSA ID 11377484 · filed Dec 2, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

THE GEAR SHIFTER HAD LOCKED INITIALLY OUT OF THE BLUE, I COULDN'T GET THE CAR OUT OF DRIVE. I TURNED IT OFF TO STOP IT AND THEN IT WOULDN'T GO INTO PARK. AFTER THE MERCEDES TECH CAME OUT IT WOULDN'T START AT ALL. THE TECH SAID IT WAS MOST LIKELY A SAFETY FEATURE WHICH HAD KICKED IN. THEN THE WHOLE RIGHT SIDE WENT DOWN. I AM TOLD THE AIRMATIC SUSPENSION WENT OUT. WHY? THE CAR SAID STOP AIRMATIC TO LOW. I HAVE NEVER HAD ANY PROBLEMS WHICH MAY HAVE LEAD UP TO THESE ISSUES. UNFORTUNATELY I CAN NOT AFFORD THE $2,000 TO REPAIR THIS ISSUE WITH THE AIRMATIC. IS THERE ANY KIND OF RECALL ON THIS VEHICLE OR WARRANTY WITH MERCEDES THAT IS RESPONSIBLE. THE ELECTRICAL PROBLEM IS THE RADIO GOING OUT FOR 2-3 MONTHS AND THEN COMING BACK ON OUT OF THE BLUE. THE DOOR OPEN SIGNAL NOT GOING OFF IN THE ALERTS. THE TRUNK SWITCH NOT WORKING TO OPEN THE TRUNK, IT CAN ONLY BE OPENED MANUALLY. LASTLY THE HEADLIGHTS CONTINUALLY GOING OUT AFTER REPLACING THE BULB FOR 1 MONTH. RUST AND DETERIORATION ON THE ROOF BY THE SUNROOF. *TR

NHTSA ID 10458206 · filed May 12, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .