2016 Mercedes-Benz Sprinter 3500 Problems

The contact owns a 2016 Mercedes-Benz Sprinter 3500. The contact stated that while driving at 30 MPH, the ABS warning light and the electronic stability control warning lights illuminated. The contact also stated that the motorhome was making abnormal clunking sounds. The contact was able to continue to drive at less than 30 MPH. The manufacturer was notified of the failure and advised the contact that one of the wheels must have failed to patch the ground. The manufacturer advised the contact to turn the vehicle on and off three times using the ignition key for the warning lights to disappear. The contact stated that he did so and the warning lights and warning messages disappeared; however, they reappeared the next day. The contact stated that while driving at 50 MPH and towing his Volkswagen vehicle, the transmission disengaged and the vehicle made an abnormal clunking sound. Then the transmission reengaged and disengaged causing the vehicle to lurch forward. The contact continued to drive the vehicle. The contact stated upon starting the vehicle the failure reoccurred. The RV was taken to the dealer who diagnosed that the rear axle speed sensors, knock sensors needed to be replaced, and the recall repair for NHTSA Campaign Number: 21V042000 (ELECTRONIC STABILITY CONTROL) was completed. The contact also stated that the dealer cross-fired the speed sensors which caused the computer to not allow the vehicle to drive more than 35 MPH. The vehicle was not diagnosed or repaired. The contact stated that while driving at 5 MPH, the vehicle leaned on his right side and crashed into a street sign. The air bags failed to deploy. There were no injuries sustained. A police report was not filed. The contact stated that while driving at an undisclosed speed, The warning lights reappeared and the vehicle leaned and hit the curb. The air bags did not deploy. There were no injuries sustained. A police report was not filed. The manufacturer was notified of the failures and offered the contract to trade the vehicle. The vehicl

trucks cut speed limit 65 to 10 normal highway i do understood %35 degrees slow down but its only %2 degrees uprise there is no power at engine rpm is shows less then 1 rpm and even if press the gas pedal all the way the truck does not accelerate like truck is lock right there very dangers any one drive back of me they are not accept that much speed change they are in dangers scarr to drive truck be couse same one get git back of truck and can get kill

The contact owns a 2016 Mercedes-Benz Sprinter 3500. The contact stated that while driving at 30 MPH, the ABS warning light and the electronic stability control warning lights illuminated. The contact also stated that the motorhome was making abnormal clunking sounds. The contact was able to continue to drive at less than 30 MPH. The manufacturer was notified of the failure and advised the contact that one of the wheels must have failed to patch the ground. The manufacturer advised the contact to turn the vehicle on and off three times using the ignition key for the warning lights to disappear. The contact stated that he did so and the warning lights and warning messages disappeared; however, they reappeared the next day. The contact stated that while driving at 50 MPH and towing his Volkswagen vehicle, the transmission disengaged and the vehicle made an abnormal clunking sound. Then the transmission reengaged and disengaged causing the vehicle to lurch forward. The contact continued to drive the vehicle. The contact stated upon starting the vehicle the failure reoccurred. The RV was taken to the dealer who diagnosed that the rear axle speed sensors, knock sensors needed to be replaced, and the recall repair for NHTSA Campaign Number: 21V042000 (ELECTRONIC STABILITY CONTROL) was completed. The contact also stated that the dealer cross-fired the speed sensors which caused the computer to not allow the vehicle to drive more than 35 MPH. The vehicle was not diagnosed or repaired. The contact stated that while driving at 5 MPH, the vehicle leaned on his right side and crashed into a street sign. The air bags failed to deploy. There were no injuries sustained. A police report was not filed. The contact stated that while driving at an undisclosed speed, The warning lights reappeared and the vehicle leaned and hit the curb. The air bags did not deploy. There were no injuries sustained. A police report was not filed. The manufacturer was notified of the failures and offered the contract to trade the vehicle. The vehicl

REAR WHEEL SPEED SENSOR HAD TO BE REPLACED AT 30,000 MILES AND NOW BOTH FRONT WHEEL SENSORS ARE FAULTY AT 50.000 MILES. IN MY READING THIS IS A COMMONLY FAULTY PART AND IT COST $ 760.00 TO REPLACE BOTH SENSORS. FORTUNATELY THE FIRST SENSOR WAS UNDER WARRANTY. IT WOULD BE GREATLY APPRECIATED IF YOU WILL LOOK INTO THIS ISSUE. BECAUSE YOU CANNOT AFFORD TO TRADE AN RV. I WAS ON A TRIP WHEN THE INDICATOR LIGHTS CAME ON ON DASH AND I WAS ABLE TO DRIVE 7 HOURS HOMES. MY OWNERS MANUAL EXPRESSED I SHOULD SEEK TECHNICAL ASSISTANCE ASAP.

trucks cut speed limit 65 to 10 normal highway i do understood %35 degrees slow down but its only %2 degrees uprise there is no power at engine rpm is shows less then 1 rpm and even if press the gas pedal all the way the truck does not accelerate like truck is lock right there very dangers any one drive back of me they are not accept that much speed change they are in dangers scarr to drive truck be couse same one get git back of truck and can get kill

ON SEPTEMBER 30, 2019, I WAS DRIVING DOWNHILL ON A MOUNTAIN ROAD WHEN OUR RV, A 25' LTV UNITY ON A MERCEDES SPRINTER 3500 CHASSIS, SUDDENLY LURCHED AND FELT OUT OF CONTROL. THE BREAKS AND STEERING WERE UNRESPONSIVE, AND I WAS PUMPING THE BREAKS, HARD! AFTER ABOUT 10 MINUTES OF STRUGGLING TO CONTROL THE VEHICLE AROUND A CURVEY DOWNHILL ROAD, CONTROL WAS RESTORED. LUCKILY, I WAS GOING SLOW ENOUGH THAT NO ACCIDENT RESULTED, BUT IT REALLY SHOOK ME! A COUPLE OF DAYS LATER THE VEHICLE (STILL UNDER WARRANTY) WAS LOADED ONTO A FLATBED TRUCK AND HAULED 2 HOURS AWAY TO KNOXVILLE, TN; THE CLOSEST MERCEDES SPRINTER VAN SERVICE CENTER. THEY REPLACED THE RIGHT REAR WHEEL SPEED SENSOR. I WAS TOLD THE OTHER SENSORS MIGHT ALSO FAIL, BUT THEY COULD NOT BE REPLACED UNTIL THEY FAILED. SINCE THEN, WE HAVE HEARD FROM SEVERAL OTHER RVERS WITH MERCEDES SPRINTER CHASSIS THAT THIS IS A COMMON PROBLEM. FOR US, THE VEHICLE NO LONGER FEELS SAFE TO TAKE ON THE ROAD SINCE WE HAVE NO IDEA WHEN THE NEXT SENSOR WILL FAIL. (PS - I TRIED TO SUBMIT THIS FORM EARLIER, BUT ACCIDENTALLY SELECTED 'I DO NOT WISH TO RECEIVE SAFETY RECALL ALERTS' - I DO WISH TO RECEIVE THOSE ALERTS.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V003000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED TROPHY MERCEDES-BENZ OF VALENCIA (23355 VALENCIA BLVD, SANTA CLARITA, CA 91355, (661) 753-5555) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

BEEN WAITING 11 MONTHS FOR PARTS FOR THE PASSENGER SIDE AIRBAG RECALL AND I STILL CAN'T GET A DATE AS TO WHEN THEY WILL BE ABLE TO CORRECT THE SITUATION.

Unshielded rear-center generator exhaust pipe positioned with approx 12 in clearance above the ground, ignited the exterior of vehicle when generator operated, causing total loss. My safety as well as my pets was put at great risk due to this design and lack of shielding. The problem has not been reproduced of confirmed by dealer or independent service center, however the fact of such pipe getting hot, and nbeing related to the generator was recognized by the dealer. There were no warning lamps, warning stickers near the electronic start switch in the vehicle; no messages or other symptoms of the problem prior to the failure. The design foreseeably exposes owners to fire risk, given owners only recognize the exhaust from the rear side of the vehicle; assume if the engine is off no exhaust heats up enough to start a grass or other fire. But, the majority of owners like myself do not know of any other exhaust outside of the vehicle is present. The shocking 12 inch proximity from the ground; at the rear of a 25 ft vehicle typically parking in car spaces with an overhang of the rear behind the rear wheels or a curb is a ridiculous fire risk to all owners, and the surrounding community. This is a design flaw still inherent in that same vehicle today,

The contact owns a 2016 Mercedes-Benz Sprinter 3500. The contact stated that while driving, several unknown warning lights illuminated. The contact pulled over and restarted the vehicle. The contact received notification of NHTSA campaign number: 21V042000 (Electronic Stability Control) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000. Parts distribution disconnect.

ON SEPTEMBER 30, 2019, I WAS DRIVING DOWNHILL ON A MOUNTAIN ROAD WHEN OUR RV, A 25' LTV UNITY ON A MERCEDES SPRINTER 3500 CHASSIS, SUDDENLY LURCHED AND FELT OUT OF CONTROL. THE BREAKS AND STEERING WERE UNRESPONSIVE, AND I WAS PUMPING THE BREAKS, HARD! AFTER ABOUT 10 MINUTES OF STRUGGLING TO CONTROL THE VEHICLE AROUND A CURVEY DOWNHILL ROAD, CONTROL WAS RESTORED. LUCKILY, I WAS GOING SLOW ENOUGH THAT NO ACCIDENT RESULTED, BUT IT REALLY SHOOK ME! A COUPLE OF DAYS LATER THE VEHICLE (STILL UNDER WARRANTY) WAS LOADED ONTO A FLATBED TRUCK AND HAULED 2 HOURS AWAY TO KNOXVILLE, TN; THE CLOSEST MERCEDES SPRINTER VAN SERVICE CENTER. THEY REPLACED THE RIGHT REAR WHEEL SPEED SENSOR. I WAS TOLD THE OTHER SENSORS MIGHT ALSO FAIL, BUT THEY COULD NOT BE REPLACED UNTIL THEY FAILED. SINCE THEN, WE HAVE HEARD FROM SEVERAL OTHER RVERS WITH MERCEDES SPRINTER CHASSIS THAT THIS IS A COMMON PROBLEM. FOR US, THE VEHICLE NO LONGER FEELS SAFE TO TAKE ON THE ROAD SINCE WE HAVE NO IDEA WHEN THE NEXT SENSOR WILL FAIL. (PS - I TRIED TO SUBMIT THIS FORM EARLIER, BUT ACCIDENTALLY SELECTED 'I DO NOT WISH TO RECEIVE SAFETY RECALL ALERTS' - I DO WISH TO RECEIVE THOSE ALERTS.

BOTH LEFT AND RIGHT REAR WHEEL SPEED SENSORS FAILED RESULTING IN TRANSMISSION LIMITED TO 2ND GEAR AND BACK UP. VEHICLE HAS DRIVEN 9800 MILES TOTAL.

I OWN AN RV ON A MERCEDES 3500 SPRINTER CHASIS. I HAVE EXPERIENCED NUMEROUS FAILURES THAT CAUSE THE RV TO SPEED UP RAPIDLY AND I HAVE TO TAKE EMERGENCY ACTION TO AVOID AN ACCIDENT. USUALLY, I SHIFT INTO NEUTRAL TO DISENGAGE THE TRANSMISSION. I HAVE ~43,000 MILES ON MY RV AND I HAVE EXPERIENCED THIS ISSUE AND MERCEDES HAS REPLACED THE WHEEL SENSORS 6 DIFFERENT TIMES. ALL MAINTENANCE PERFORMED ON THE VEHICLE HAS BEEN PROVIDED BY A MERCEDES DEALER SERVICE CENTER. DOESN'T SEEM TO MATTER IF I AM DRIVING ON THE FREEWAY OR CITY STREETS, WHEN THE FAILURE HAPPENS, THE VEHICLE STARTS TO ACCELERATE RAPIDLY, RPMS SKYROCKET, THE DASHBOARD GETS THREE TROUBLE INDICATOR LIGHTS THAT COME ON, THE CHECK ENGINE LIGHT COMES ON. I AM PICKING UP THE VEHICLE FROM THE LOCAL MERCEDES DEALER TODAY AFTER JUST HAVING ANOTHER SENSOR FAILURE. I WAS DRIVING ON I-10 WHEN THE MOST RECENT FAILURE OCCURRED. THE VEHICLE BEGAN TO ACCELERATE, RPMS WENT VERY HIGH. VERY SCARY SITUATION. THE "WHEN DID THIS HAPPEN" DATE I'VE ENTERED IS FOR THE MOST RECENT FAILURE. I HAVE EXPERIENCED THIS ISSUE NUMEROUS TIMES.

DRIVING ON A DRY DAY, SMOOTH ROAD, WITH CRUISE CONTROL ON 65MPH AT 7:45PM. THIS VEHICLE IS CONVERTED WITH A THOR 24HL CAMPER ON THE CHASSIS. FIVE HOURS INTO THE DAYS DRIVE THE VEHICLE FLASHED ASR/ESP TRIANGLE - AND JERKED ABRUPTLY BUT INSTANTANEOUSLY BUT REMAINED ON CRUISE CONTROL. 2 SECONDS LATER: ABS LIGHT ON, ASR/BAS LIGHT ON, ESP LIGHT ON CRUISE CONTROL STOPPED FUNCTIONING (FYI - A VERY HEAVY ACCELERATOR PEDAL SPRING MAKES DRIVING DIFFICULT, FOR HOURS ON END, WITHOUT CRUISE WORKING - ESPECIALLY FOR THE OLDER DRIVERS LIKELY TO BE DRIVING THIS RIG.) PULLED OFF THE SIDE OF THE ROAD, SET FLASHERS, AND TURNED OFF ENGINE FOR ONE MIN HOPING TO RESET THE FAULT. TURNED BACK ON - NO CHANGE OFF THEN BACK ON AND THE YELLOW CHECK ENGINE CAME ON STEADY ALONG WITH THREE PREVIOUS AUCTION LIGHTS (ABOVE) VEHICLE HAD EXPERIENCED (WITH THE PREVIOUS OWNER) A PREVIOUS 'WHEEL SPEED SENSOR FAILURE' AND IT WAS REPAIRED. . 'WHEEL SPEED SENSOR FAILURE' APPEAR AT EPIDEMIC LEVELS ON THE TWO RV FACEBOOK GROUPS ASSOCIATED WITH THIS VEHICLE. THE 5TH KEY TURN AFTER INITIAL FAULT AND FAILURE OF CRUISE CONTROL THE THREE LIGHTS WENT OUT BUT THE CHECK ENGINE LIGHT REMAINED ON. ON APPROXIMATELY THE TENTH KEY TURN THE CHECK ENGINE LIGHT WENT OUT. VEHICLE RETURNED FOR SERVICE AT MERCEDES DEALERSHIP 'UNDER WARRANTY'. MY ISSUE LAYS IN THE POTENTIAL FOR THE VEHICLE TO ENTER INTO THE LIMP MODE IF ANOTHER CENSOR SHOWS A FAULT AND I'M ON THE ALASKA HIGHWAY 200 MILES FROM THE NEAREST POSSIBLE SERVICE. DEALER REFUSES TO SHARE TECH DATA CONCERNING RESET OF FAULT CONDITION OR A MERCEDES FIX FOR THIS NOW WELL KNOWN AND DOCUMENTED VEHICLE SHORTCOMING. THIS ISSUE CAN AND WILL GET PEOPLE KILLED AS THEY 'LIMP' DOWN THE HIGHWAY TO GET SERVICED OR ARE FORCED TO PULL OVER IN HEAVY TRAFFIC TO CHECK OUT WHAT MERCEDES SHOULD BE WARNING IS ALL ABOUT PROACTIVELY.

REAR WHEEL SPEED SENSOR FAILURE. CAN CAUSE VEHICLE TO SURGE UNCOMMANDED. VEHICLE ENTERS LIMITED OR LIMP MODE. SOME FEATURES / FUNCTIONS ARE DISABLED. WHILE STATIONARY VEHICLE ATTEMPTED TO ACCELERATE (SURGE) IN SPITE OF DRIVER BRAKE APPLICATION. VEHICLE HAS HAD THIS FAILURE TWO TIMES ONCE FOR EACH REAR WHEEL SENSOR FAILURE.

2016 MERCEDES BENZ SPRINTER 35. CONSUMER WRITES IN REGARDS TO SHIFTER BEING UNABLE TO MOVE INTO PARK OR REVERSE. *LD THE CONSUMER STATED THE TRANSMISSION FAILED. IT WAS REPAIRED, BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE DEALER COULD NOT DUPLICATE THE FAILURE. *JS *TR

FRONT DRIVER'S SIDE AND PASSENGER SIDE, AND THE CARGO SLIDING DOOR, HANDLES PINCH FINGERS. THE WAY THE HANDLE LATCH OPENS PROVIDES THE OPPORTUNITY FOR YOUR FINGERS/HAND TO SLIDE INTO THE OPENING PART OF THE LATCH, AND GET SEVERELY PINCHED. BLEEDING WAS SOMEWHAT SEVER RECENTLY, WITH BLOOD STREAMING DOWN THE VEHICLE'S DOOR BODY. THE SKIN ON MY LEFT SMALL FINGERTIP WAS PINCHED ARE REMOVED, CAUSING SUBSTANTIAL BLEEDING. I HAD TO OFTEN CHANGE THE BANDAGES TO MAINTAIN PRESSURE. VEHICLE WAS STATIONARY, AND OCCURRED WHILE OPENING SLIDING CARGO DOOR LATCH

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 3500. PRIOR TO PURCHASING THE VEHICLE THE CONTACT NOTICED RUST ON THE REAR BUMPER AND CORROSION UNDERNEATH THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THE WEATHER CAULKING WAS NOT SEALED AND LEAKED WATER ON THE BUMP-OUT LOCATED BETWEEN THE HOLES OF THE VEHICLE. THE DEALER PROVIDED THE CONTACT WITH A CONTRACT THAT INDICATED A 2016 FOREST RIVER PRISM 2200 LE. THE DEALER WOULD NOT DIAGNOSED OR REPAIR THE VEHICLE; THEREFORE, THE CONTACT REFUSED TO ACCEPT THE VEHICLE FROM THE DEALER IN THAT CONDITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 06/13/17*LJ CONSUMER STATED SALES DEALER MADE ME WAIT ONE WEEK AFTER PURCHASE "TO GET IT READY" THEY SAID. HOWEVER THE SCREEN DOOR FELL APART WHEN HE OPENED IT. A MAGNET WAS MISSING. SO I BELIEVE THEY MADE ME WAIT A WEEK TO NOT HAVE THE 3DAY RIGHT TO RECIND. UPDATED 9/27/18*JB

trucks cut speed limit 65 to 10 normal highway i do understood %35 degrees slow down but its only %2 degrees uprise there is no power at engine rpm is shows less then 1 rpm and even if press the gas pedal all the way the truck does not accelerate like truck is lock right there very dangers any one drive back of me they are not accept that much speed change they are in dangers scarr to drive truck be couse same one get git back of truck and can get kill

MB SPRINTER HAS FAULT THAT GENERATES INSTRUMENTS INDICATORS OF ABS, SKIDDING AND ANOTHER. BEFORE THIS OCCURRED TRANSMISSION SHIFTING BECAME ERRATIC AND WHEN BREAKING THE ENGINE REVVED UP AND ALSO MADE BRAKES UNLESS. NO ACCIDENT OCCURRED BUT WAS ALMOST OUT OF CONTROL.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE DEALER STATED THAT THE MANUFACTURER HAD NOT YET SUPPLIED THE PARTS AND REMEDY FOR NHTSA CAMPAIGN NUMBER: 16V465000 (EXTERIOR LIGHTING). THE CONTACT RECEIVED A RECALL NOTICE FROM THE MANUFACTURER MONTHS AGO. THE CONTACT WAS UNCERTAIN OF WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Power steering return hose slipped off 1/2” and fluid leak. Has a recall, but not applicable to this vin. Although it appears to be effecting it? Secured line to best abilities.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 3500. WHILE THE VEHICLE WAS STATIONARY, THE REAR LEAF SPRINGS BECAME BENT AND COULD NOT SUPPORT THE WEIGHT OF THE CARGO. THE DEALER (MYRTLE BEACH AUTOMOTIVE IN MYRTLE BEACH, SOUTH CAROLINA) WAS MADE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,700.

The contact owns a 2016 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 65-70 MPH, the hood unintendedly opened, striking the windshield. The contact pulled to the side of the road and became aware that the latch screws had detached; however, the latch was still welded to the vehicle. The contact was able to clamp the hood down with a ratchet. The contact related the failure to NHTSA Campaign Number: 19V665000 (Latches/Locks/Linkages). The contact was referred by the Insurance provider to Safelite Auto Glass to have the windshield replaced. However, due to the damage done to the roof of the vehicle, the vehicle was not repaired. The vehicle had not been repaired. The dealer was contacted and informed of the failure. The dealer informed the contact that the VIN was not included in a recall. The vehicle had not been taken to the dealer. The manufacturer was made aware of the failure. The failure mileage was 200,000.