Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
30
Latest Mar 17, 2009
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 454 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1999 Mercury Cougar submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
The 25 most recent of 30, in the owner's own words
TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE LATCH PAWL STICKS IN THE OPEN OR UNLATCHED POSITION. AS A CONSEQUENCE, THE DOOR DOES NOT LATCH WHEN CLOSED. WHILE DRIVING VARIOUS SPEEDS, THE DOOR OPENS. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V226000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH); THEREFORE, THEY WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 136,000. UPDATED 7/9/09 *CN UPDATED 07/17/09.*JB
NHTSA ID
10262136
Incident
Feb 17, 2009
Mileage
136,000 mi
Interior & seats
Filed Mar 15, 2007
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE FRONT AND DRIVER'S DOOR LATCH STUCK ON THE VEHICLE, CAUSING THE DOORS NOT TO CLOSE PROPERLY. WHILE MAKING A LEFT TURN THE PASSENGER'S DOOR CAME OPEN. THERE WERE NO INJURIES. THE LOCAL MECHANIC STATED THAT THE DOOR LATCH STUCK THE CURRENT VEHICLE AND FAILURE MILEAGE WERE 146000. *AK UPDATED 04/05/07. *JB
NHTSA ID
10185203
Incident
Mar 4, 2007
Mileage
146,000 mi
Interior & seats
Filed Aug 30, 2006
DT*: THE CONTACT STATED THE FRONT PASSENGER SEAT WOULD NOT LOCK INTO PLACE AND MOVED AROUND WHILE THE VEHICLE WAS DRIVEN. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER.
NHTSA ID
10167108
Incident
Aug 1, 2005
Mileage
70,000 mi
EngineInterior & seats
Filed Aug 5, 2006
Crash reported2 injuries reported
1999 MERCURY COUGAR SEAT BACK FAILURE DURING REAR-END COLLISION. COUGAR STALLED ON BUSY FREEWAY ENDING IN REAR TOTALED CAR COLLISION. THE DRIVER'S SEAT WENT COMPLETELY DOWN AND UPON SEATS IN THE BACKSEAT. THIS WAS TWO DEFECTS. INJURIES WERE NECK AND BACK PAINS, THREE BUMPS TO THE HEAD RESULTING IN TWO BLACK EYES. MY ADVICE TO ALL 1999 COUGAR OWNERS-GET RID OF THE CAR, BY WAY OF JUNKYARD-THIS IS AN EXTREMELY DANGEROUS VEHICLE AND ONE WILL NOT KNOW UNTIL AN ACCIDENT HAPPENS. *NM
DT: CONTACT OWNS A 1999 MERCURY COUGAR. HE HAS BEEN LOOKING ON THE INTERNET AND FOUND RECALLS 04V4210000, 04V4210000,1V0320000, AND 01V0310000 . HE CALLED THE MANUFACTURER, AND THEY TOLD HIM THAT THIS VEHICLE WAS NOT INCLUDED IN THESE RECALLS DUE TO VIN ALTHOUGH THE CONTACT'S VEHICLE EXPERIENCED THE SAME FAILURE AS DESCRIBED IN AFOREMENTIONED RECALLS. WHILE DRIVING AND ACCELERATING THE VEHICLE SURGED. HE HAD NOT NOTICED THIS WHEN THE CRUISE CONTROL WAS ON. BUT, NOTICED THIS IMMEDIATELY AFTER PURCHASING THE VEHICLE FROM AN AUCTION ON 9-18-05. ALSO, THE LEFT REAR TAIL LAMP BLEW OUT THREE TIMES IN A SHORT TIME FRAME. HE BOUGHT THE EXTENDED LIFE BULBS, BUT THEY STILL BLEW OUT. HOWEVER, SOME OF THE LIGHTS WORKED ON THE DASHBOARD. . THE ENGINE LIGHT DID NOT COME ON WHEN HE FIRST STARTED THE VEHICLE. THE CONTACT NOTICED THIS 10-04-05. *AK
NHTSA ID
10140139
Incident
Sep 18, 2005
Mileage
100,000 mi
Interior & seats
Filed May 9, 2005
IN AUGUST OF 2004, THE PASSENGER SIDE DOOR ON MY 1999 MERCURY COUGAR BECAME STUCK IN THE CLOSED POSITION AND THE AUTOMATIC DOOR LOCKS WERE DISABLED. THERE WAS A RECALL FOR THE DOOR LATCH FOR THIS VEHICLE (RECALL 99V226000). HIGH HUMIDITY HAD CAUSED DAMAGED TO THE DOOR LATCHES, WHICH WERE REPLACED AS A RESULT OF THE RECALL. THE DAY MY CAR DOOR BECAME STUCK IN THE CLOSED POSITION HAD HIGHS CLOSE TO 100 DEGREES, WHICH I BELIEVE WAS THE CAUSE OF THIS MALFUNCTION. I WAS TOLD BY THE MANUFACTURER OF MY VEHICLE THAT THIS PROBLEM WAS CORRECTED BY THE TIME MY VEHICLE WAS BUILT. HOWEVER THE RECALL TOOK PLACE 7 MONTHS AFTER I PURCHASED MY VEHICLE IN 1999.
NHTSA ID
10120452
Incident
Aug 15, 2004
Fuel systemInterior & seats
Filed Jun 8, 2004
THERE IS A PIN IN MY PASSENGER DOOR THAT FALLS OUT EVERY FEW MONTHS OR SO. (ABOUT 3-5 TIMES SINCE IT FIRST HAPPENED) WE JUST HOLD THE DOOR UP AND HAMMER THE PIN BACK INTO PLACE WHEN IT HAPPENS AND IT STAYS FOR A FEW MONTHS. WE'VE TRIED A FEW DIFFERENT KINDS OF CLIPS TO HOLD IT IN PLACE TO NO AVAIL. THE DOOR FALLS 1/2 WAY OFF AND JUST HANGS THERE. IT HASN'T HAPPENED WHILE THE CAR IS MOVING...JUST WHEN THE CAR IS PARKED AND A PASSENGER OPENS THE DOOR. THE CAR WAS ALSO SOLD TO ME WITH A BAD BEARING ON THE REAR PASSENGER TIRE...NOT SURE IF THAT'S NORMAL EITHER AROUND 40,000 MILES. ALSO, MY FUEL PUMP BURNED OUT AROUND 46,000 MILES...NOT SURE IF THAT'S NORMAL FOR A CAR OR NOT. *AK
NHTSA ID
10074972
Incident
May 2, 2003
Interior & seats
Filed May 27, 2004
WHEN INSTALLING THE CHILD SEAT IN THE REAR SEAT, THE CONSUMER NOTICED THAT THE REAR SEATS INCLINE WHICH CAUSED THE CHILD?S SAFETY SEAT TO INCLINE. THE CONSUMER STATED THAT, "FOUR CHILD SEATS HAD BEEN TRIED IN THE REAR SEAT AND THEY ALL HAD THE SAME PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
NHTSA ID
10074333
Incident
Apr 17, 2004
ElectricalEngineFuel system+4 more
Filed May 26, 2004
21,210 MILES-BRAKE ROTOR AND PAD FAILURE,SUNROOF INOPERABLE,PASSENGER WINDOW INOPERABLE-WARRANTY 47,823 MILES-COMPLETE CHARGING SYSTEM FAILURE-WARRANTY TRUNK HAS NEVER OPENED CORRECTLY FROM INSIDE-NO SOLUTION 87,000 MILES- STARTER MOTOR FAILED-$250 91,519 MILES-2 RADIATOR HOSES FAILED-$240 93,000 MILES-MANUAL TRANSMISSION FAILED, DIFFERENTIAL GEARS -$2440 NOW I AM HAVING PROBLEMS WITH MY FUEL PUMP. THROUGHOUT THE LIFE OF THIS CAR THERE HAVE BEEN NUMEROUS PROBLEMS CARS DON'T RECEIVE UNTIL AFTER 100,000 MILES. IN MY EYES, IT IS SIMPLY A 100,000 MILE LEMON! *NM
NHTSA ID
10073212
Incident
Apr 21, 2004
ElectricalEngineInterior & seats
Filed Jul 8, 2003
PROBLEMS WITH VEHICLE'S TRUNK COMING UNLATCHED FROM THE INSIDE. *MR THE HORN WAS ALSO INOPERATIVE, THE VEHICLE STALLED, AND THERE WAS A CONSTANT PROBLEM WITH THE BLOWER/FAN. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR COST OF THE BLOWER. *SCC THERE WAS A RECALL REGARDING THE HEATER BLOWER RESISTOR, HOWEVER THE DEALER STATED THE VEHICLE IDENTIFICATION NUMBER WASN'T INCLUDED IN THE RECALL. *JB
NHTSA ID
10026972
Interior & seats
Filed Jun 11, 2002
WHILE DRIVING 35-40 MPH ALL GAUGES WERE GOING HAYWIRE, CONSUMER SMELLED SOMETHING BURNING. THEN, VEHICLE STALLED. VEHICLE AT DEALERSHIP AT THIS TIME.*AK
NHTSA ID
8011511
Incident
Jun 10, 2002
Interior & seats
Filed Apr 12, 2002
FRONT PASSENGER'S SEAT MOVES FORWARD WHILE DRIVING, DEALER NOT NOTIFIED YET. *AK CONSUMER STATES THAT THE PASSENGER SEAT WILL NOT STAY LOCKED INTO POSITION. WHEN THE VEHICLE COMES TO A STOP, THE SEAT WILL SLIDE FORWARD, NO MATTER HOW LIGHT THE BRAKES ARE APPLIED. *SCC
NHTSA ID
8007476
Incident
Mar 29, 2002
Interior & seatsPowertrain (other)
Filed Apr 12, 2002
THE SPEEDOMETER JUMPS AND AT TIMES DOES NOT WORK AT ALL. THIS SAME PROBLEM HAS OCCURRED AT LEAST 5 OR 6 TIMES IN THE PAST TWO YEARS. THE INSTRUMENT CLUSTER HAS BEEN REPLACED EACH TIME. THE INTRUMENT CLUSTER INSTALLED LAST MONTH WAS BAD WHILE DRIVING IT HOME FROM THE DEALERSHIP. IT WILL PROBABLY HAVE TO BE REPLACED AT ITS NEXT OIL CHANGE. THE VEHICLE IS ALMOST OUT OF WARRANTY AND THE DEALER ADVISED ME THAT I WOULD BE RESPONSIBLE FOR ANY INCIDENTS AFTER THE WARRANTY EXPIRES EVEN WITH ITS HISTORY, AND I WAS TOLD BY THE DEALER THAT THEY HAVE SEEN THIS PROBLEM WITH OTHER COUGARS.*AK
NHTSA ID
760619
Incident
Mar 11, 2002
Interior & seats
Filed Feb 26, 2002
Fire reported
WHILE PARKING VEHICLE IN DRIVEWAY A FIRE STARTED UNDER THE DASH, DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORM ATION.*AK
NHTSA ID
8004583
Incident
Jan 25, 2002
ElectricalFuel systemInterior & seats
Filed Feb 7, 2002
I HAVE TAKEN MY VEHICLE IN 4 DIFFERENT TIMES FOR THE SAME PROBLEMS. THE CAR BOAGS DOWN AND STALLS WHILE DRIVING. THIS HAS CAUSED ME TO STALL IN TRAFFIC SEVERAL TIMES. THE PROBLEM HAS STILL NOT BEEN FIXED IN THE 4 TIMES I'VE TAKEN IT IN. NOT TO MENTION ALL THE OTHER SMALL THINGS.CONSTANT RATTLE IN THE DASH AND WINDOWS, BATTERY LIGHT STUCK ON, TRUNK WILL NOT UNLATCH, AND THE DASH LIGHTS WILL SURGE EVEN AFTER I'VE HAD THE DASH REPLACED. I AM VERY UPSET WITH THIS CAR AND EVEN MORE WITH THE LACK OF SERVICE BEING PROVIDED BY THE DEALERSHIP!
NHTSA ID
757900
Body & structureDriver assistanceElectrical+2 more
Filed Apr 6, 2001
PASSENGER'S SEAT WILL NOT LOCK IN PLACE UNLESS SEAT IS POSITIONED ALL WAY TO THE BACK CLOSELY TO REAR SEAT . *AK CONSUMER STATES THE SEAT IF UNLOCKED AND MOVED FOWARD WILL ONLY RELOCK WHEN PUSHED ALL THE WAY TO THE REAR, THEN SEAT CAN BE ADJUSTED AND LOCKED FROM ANY POSITION, THE PROBLEM IS THAT YOU CAN NOT LOCK THE SEAT IF ANYTHING IS PLACED BEHIND THE SEAT, IN TRYING TO LOCK THE SEAT CONSUMER STATES SHE HAS THE CRUSH HER GRANDCHILD'S FEET IN THE CAR SEAT, CONSUMER STATES THERE IS A STRONG TO LIGHT GASOLINE ODOR, ALSO GAS PEDAL WILL STICK IN UP POSITION AND NEED STRONG PUSH TO RELEASE, DOOR LOCKS AUTOMATICCALYLOCK AND UNLOCK AT ANY TIME, THE LOCKS WERE FINALLY REPLACED AND CONSUMER WAS GIVEN AN EXTENDED WARRANTY, CONSUMER STATES RADIO GOES OUT AND THE DISPLAY DISAPPEARS WHEN IT IS HOT.*JB
NHTSA ID
885241
Interior & seats
Filed Mar 30, 2001
ENGINE LIGHT KEPT COMING ON. TOOK VEHICLE TO DEALER 8 TIMES. AFTER DEALER FIXED PROBLEM, AN HOUR LATER, LIGHT WAS BACK ON. OTHER LIGHTS ON DASH COME ON AS WELL. DEALER JUST RESET SYSTEM, NOT ABLE TO REPAIR IT. *AK
NHTSA ID
884657
Incident
Oct 15, 2000
AirbagsBody & structureDriver assistance+4 more
Filed Mar 6, 2001
THE VEHICLE DEVELOPED A STARTING PROBLEM, IT WOULD CRANK EXCESSIVELY BEFORE STARTING, THE DEALER REPLACED THE FUEL PUMP BUT THAT ONLY TEMPORARILY SOLVED THE PROBLEM AS IT RETURNED SHORTLY AFTER REPLACING THE PUMP. NLM
NHTSA ID
560235
Incident
Dec 1, 1999
Interior & seats
Filed Feb 8, 2001
COULD TRY TO OPEN TRUNK FROM INSIDE OF THE VEHICLE, BUT TRUNK WILL NOT UNLATCH. CONSUMER WILL NEED TO OPEN TRUNK WITH KEY.*AK
NHTSA ID
880158
Incident
Feb 8, 2001
ElectricalEngineInterior & seats+2 more
Filed Nov 9, 2000
VEHICLE EXPERIENCING A MOMENTARY LOSS OF STEERING WHEN DRIVING OVER A WATER PUDDLE, AND INTERMITTENTLY CAUSING MALFUNCTION TO INSTRUMENT PANEL LIGHTS. DEALER / MANUFACTURER NOTIFIED, AND UNABLE TO LOCATE CAUSE. *AK BOTH SIDE MIRRORS FELL OFF. THE CD AND THE RADIO ARE NOT OPERATIONAL. THE RADIATOR HOSE BROKE AFTER 2 MONTHS OF PURCHASING THE VEHICLE. THE BACK WINDOW WIPER FAILED. THE SUN ROOF FAILED. THIS VEHICLE HAD NUMEROUS MECHANICAL PROBLEMS.
NHTSA ID
874753
Incident
Sep 15, 2000
BrakesInterior & seatsVisibility
Filed Oct 14, 2000
IVE HAD PROBLEMS WITH THIS CAR SINCE I DROVE IT OFF THE LOT ALMOST EVERY MONTH IT IS IN THE SHOP FOR THE SAME REASONS FIRST THE RADIO HAS BEEN FIXED TWICE AND THEN FINALLY REPLACED THE SPEAKERS HAVE BEEN REPLACED AND THAT HAS YET TO SOLVE THE PROBLEM, MY TRUNK RELEASE ON MY CAR HAS BEEN WORKED ON ATLEAST 4 TIMES AND THEY STILL THINK IT IS NOT A PROBLEM BUT THEY DONT OPEN IT EVERY DAY EITHER, STARTING IN JANUARY OF 2000 I CALLED THE DEALERSHIP 6 OR MORE TIMES COMPLAINING ABOUT THE BRAKES AND EVERY TIME THEY WORKED ON IT THEY SAID ALL BRAKES PULSATE AND SQUEEK A LITTLE BUT LOW AND BEHOLD A RECALL LETTER SUPRISED ME IN THE MAIL TODAY, MY SUNROOF WAS IN THE SHOP DONT KNOW THE DATE BECAUSE IT WAS SQUEEKING AND THE PANEL THAT SURROUND THE KEYS WAS LOOSE THEY"FIXED" BUT THE DAY I GOT IT OUT OF THE SHOP FOR GETTING THE RADIO REPLACED THE SUNROOF QUIT TOTALLY, JUST TALKED TO THEM TODAY AND THEY SAID THEY HAVE HAD SEVERAL PEOPLE WITH THE SAME PROBLEM IT APPEARS THAT THE WIRING IN THE SUNROOF IT WORN OUT I ASKED IF THIS WAS NORMAL FOR A CAR THAT WAS A YEAR OLD AND THEY SAID IT WAS JUST FROM BEING OPENED AND CLOSED BUT IM SORRY ITS ONLY A YEAR OLD THEY SAID IT IS A 1200.00 DOLLAR PROBLEM TO FIX WITHOUT LABOR AND COULDNT GARUANTEE THAT IT WOULDNT HAVE TO BE REPLACED NEXT YEAR AGAIN . THE ALARM SYSTEM RANDOMLY GOES OFF AND WONT SHUT OFF ITS ACTUALLY CALLED A PANIC SYSTEM BUT GOES OFF LIKE AN ALARM SYSTEM AFTER ASKING OTHER COUGAR OWNERS ABOUT THEIRS AND COMPARING NOTES LOOKS LIKE WE HAVE ALL HAD THE SAME THINGS GOING WRONG EXCEPT A FRIEND OF MINE HAS ALREADY HAD HER ENGINE REBUILT AT 20,000 MILES ------HELP ME BEFORE MINE GOES OUT TO. THANK YOU
NHTSA ID
734280
Incident
Sep 1, 2000
BrakesInterior & seatsSteering
Filed Feb 2, 2000
CAR SOUNDS LIKE IT IS FALLING APART WHEN BRAKES ARE APPLIED, STEERING MAKES LOUD SOUND WHEN BACKING OUT OF PARKING SPACE, TRUNK WON'T OPEN UNLESS HIT NUMEROUS TIMES FROM REMOTE OR INSIDE.
NHTSA ID
718229
Incident
Nov 30, 1999
Body & structureDriver assistanceElectrical+2 more
Filed Jan 26, 2000
TRANSMISSION SURGES AND HESITATES UPON ACCELLERATION CAUSING UNEXPECTED INCREASES IN SPEED; REAR HATCH WILL NOT OPEN; BRAKES STILL GRIND AFTER REPLACEMENT; AFTER DOOR LATCHES REPLACED, CAR NOW MAKES WHINING NOICE; STARTER REPLACEMENT MAKES HIGH PITCHED NOISE; COOLANT LIGHT COMES ON--DEALER'S SOLUTION IS TO OVERFILL COOLANT LEVEL.
NHTSA ID
717908
Heating & air conditioningElectricalInterior & seats+1 more
Filed Dec 29, 1999
THE AIR CONDITIONER WAS TURNED ON. IT FAILED TO COOL INSIDE OF VEHICLE, NOT WORKING PROPERLY. THE TRUNK FAILS TO LOCK WHEN CLOSED. THE LOCKING MECHANISM IS NOT HOLDING THE LATCH . WOULD NEED TO JIGGLE THE IGNITION KEY IN THE SWITCH BEFORE IT STARTS. THE PASSENGER SIDE SEAT SLIDES BACK & FORTH WITHOUT LOCKING INTO PLACE. WHILE BACKING UP VEHICLE, IT WOULD MAKE LOUD NOISES FROM THE FRONT END NEAR WHEELS. *AK
NHTSA ID
852082
Incident
Mar 23, 1999
Driver assistanceElectricalInterior & seats
Filed Oct 7, 1999
CAR'S WARNING LIGHT STAYED ON CONSTANTLY, TOOK IN FIRST TIME WAS TOLD ELECTRICLE WIRING, HAD TAKEN IN 4 MORE TIMES THEN BREAK LIGHTS FAILED THEY EXPLAINED IT WAS MECHANICLE MALFUNCTION, PASSENGER SEAT CABLE BROKE BEEN WAITING SINCE 8/26/99 FOR REPLACEMENT, CRUISE CONTROL STOPPED WORKING, WARNING FOR COOLANT KEEP ELUMINATING
NHTSA ID
712968
Incident
Aug 24, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own