1999 Mercury Cougar Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1999 Mercury Cougar, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical10015.4%
- Brakes9013.9%
- Engine7010.8%
- Visibility528.0%
- Fuel system467.1%
- Transmission416.3%
- Driver assistance345.2%
- Body & structure345.2%
- Airbags314.8%
- Interior & seats304.6%
- Tires & wheels274.2%
- Suspension223.4%
- Steering203.1%
- Exterior lighting192.9%
- Powertrain (other)91.4%
- Other / unspecified91.4%
- Seat belts50.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I GOT IN MY CAR ONE DAY AFTER WORK IN THE PARKING LOT AND STARTED MY CAR AND MY AIRBAG LIGHT WAS ON. IT STAYED ON FOR THREE DAYS AND IS NO LONGER ON. IT SEEMS LIKE NO ONE WANTS TO TAKE ACCOUNT OR PROVIDE SOLUTIONS FOR THE PROBLEM. EVERYTIME I ROLL UP MY WINDOWS, MY LIGHTS DIM AS IF THE BATTERY IS DYING. MY WINDSHIELD WIPER CONTROL DOESN'T SHUT OFF AND IM NOT ABLE TO CHANGE THE SPEED.
I HAVE PROBLEM WITH TRANSMMITION SHIFTING 1ST TO SECOND CHANGES AT 3000RPM BUT WHEN I CHANGE PARK TO DRIVE SHAKES MOTOR BAD , ONE OF THE WIRES START SMOKING I LIKE I PUT TAPE AROUND WIRED BURND. TEMPERATURE IT DOESN'T SHOW BUT WHEN I OPEN THE HOOD THE CAR IS VERY HOT EVERY TIME I TRIED DRIVING IT AT FREEWAY OVERDRIVE LIGHT STARTS BLINKING I LIKE I PAID TO GET IT FIX AND STILL DOES THE SAME.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
CALIPERS CONSTANTLY FALLS OFF CAUSING WHEEL TO LOCK UP
TO WHOM IT MAY CONCERN: (MANAGEMENT) I WAS DRIVING ON A RESIDENTIAL STREET AND WAS HONKED AT BY ANOTHER DRIVER WHO TOLD ME THAT MY BRAKES LIGHTS WERE NOT WORKING. I HAD A FRIEND OF MINE THAT IS A CERTIFIED REPAIR PERSON LOOK AT IT AND HE SAID IT WASN'T THE LIGHT OR THE FUSE OR THE BRAKE SWITCH UNDER THE PEDAL AND THAT HE WAS 95% SURE IT WAS THE STOP LAMP EXTENSION HARNESS THAT HAS BRONZE TERMINALS AT THE BRAKE LAMP SWITCH CONNECTOR. I BOUGHT THIS CAR IN 2004 AND UNDER A RECALL HAD THE BLOWER SWITCH RESISTOR REPAIRED UNDER THE RECALL. THE REASON THE RECALLS FOR THIS CAR ARE NOT SHOWING UP IS BECAUSE THE RECALLS ARE MORE THAN 15 YEARS OLD & THEY DON'T KEEP TRACK AFTER THAT. I HAVE NEVER HAD THIS PROBLEM WITH THIS CAR BEFORE BUT I HAVE HAD OVER $9,000 WORTH OF REPAIRS ON IT SINCE I'VE OWNED IT NOT INCLUDING THE NORMAL OIL CHANGES AND TUNE UP. I THINK FORD NEEDS TO APPROVE THIS FOR THE RECALL CONSIDERING THEY KNEW HOW MANY THINGS WERE WRONG WITH THE COUGARS AND THAT'S WHY THEY DON'T MAKE THEM ANYMORE... NOT A SATISFIED CUSTOMER WITH A FORD PRODUCT! FIRST & LAST FORD PRODUCT I WILL EVER OWN IF THIS ISN'T FIXED TO MY SATISFACTION. THANK-YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 5 MPH APPROACHING A STOP, THE VEHICLE IDLED AND STALLED WITHOUT WARNING. IN ADDITION, THE SPEEDOMETER FLUCTUATED. THE FAILURE RECURRED, ESPECIALLY WHEN THE HEATER WAS ACTIVATED. THE CONTACT WOULD HAVE TO TURN THE IGNITION KEY IN ORDER FOR THE VEHICLE TO TURN BACK ON AND BE ABLE TO BE DRIVEN AGAIN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE AND CAUGHT ON FIRE. THE CONTACT MENTIONED THAT THE FIRE EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE SUNROOF SEPARATED FROM THE VEHICLE, WHICH COULD CAUSE POSSIBLE WATER DAMAGE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000 AND THE CURRENT MILEAGE WAS 139,000. THE VIN WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. HE STATED THAT THE SUNROOF SHIFTED TO THE SIDE AND HE HEARD A CRACK WHEN HE ATTEMPTED TO OPEN IT, WHICH CAUSED THE BRACKET TO BREAK. THE PROBLEM OCCURRED ON TWO OCCASIONS. APPROXIMATELY ONE YEAR AGO THE TRACK AND BRACKET WERE REPLACED HOWEVER THE SUNROOF WOULD NO LONGER CLOSE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 87,000.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
YES, I PURCHASED MY VEHICLE IN JULY OF 2017. WHEN I TEST DROVE THE VEHICLE, EVERYTHING SEEMED PERFECTLY FINE. YET, THE DAY I RECEIVED IT, I WENT TO THE GAS STATION TO FILL UP. UPON RETURNING HOME, 1 MILE., THE ENGINE LIGHT CAME ON. I WAS TOLD BY THE SELLER ALL WAS PERFECTLY FINE. DRIVE THE CAR, IT WILL BE FINE. I WAS CONCERNED AND I TOOK THE VEHICLE TO MY MECHANIC. AFTER RUNNING SOME DIAGNOSTIC TESTS, I WAS TOLD I NEEDED A CATALYIC CONVERTER, REPAIRS OVER $1500.00. I WAS READING THE RECALLS FOR THIS VEHICLE AND CAME ACROSS CAMPAIGN ID# NHTSA 04V421000. THE RECALL WAS FOR CONTAMINATION OF THE FILTER I THE FUEL DELIVERY MODE(FDM) CAN REDUCE AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE. IN WHICH, CAN CAUSE MANY PROBLEMS. I HAVE THOSE PROBLEMS WITH THE VEHICLE. UPON STARTING, IT REVIVES UP, THEN EVENTUALLY SLOWS DOWN AND ALMOST KILLS. IT SOUNDS AS IF NO GAS IS GETTING TO THE ENGINE. LOSS OF POWER, STALLING. MY QUESTION IS HOW I COULD FIND OUT IF THIS RECALL WAS DONE TO THE VEHICLE. WHERE DO I START. I REALIZE ITS BEEN MORE THAN 10YEARS FROM THE PURCHASE OF IT NEW, AND I DIDN'T PURCHASE NEW, BUT IF THE RECALL WASN'T DONE...MAY I BE ENTITLED? THE VEHICLE ONLY HAS 68,000 MILES ON THE ENGINE. IS THIS THE PROBLEM AND HAS IT NOW EFFECTED THE CATALYIC CONVERTER? THANKS GREATLY FOR YOUR PRECIOUS TIME. A REPLY WOULD GREATLY BE APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS, HOWEVER THE VEHICLE FAILED AFTER THE CONTACT DROVE FOR A COUPLE OF MILES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND FUEL PUMP HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V031000 (ELECTRICAL SYSTEM) OR 04V421000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
LOUD GRINDING NOISE FROM THE MANUAL TRANSMISSION OCCURS WHEN CAR IS DOWN SHIFTED TO FIRST GEAR COMING TO A STOP, OR SHIFTED TO FIRST NOT BEING AT A COMPLETE STOP, THE SHIFT LEVER "POPS OUT OF GEAR" AND ADMITTING A VERY LOUD GRINDING NOISE. PREVENTING THIS WOULD BE COMING TO A COMPLETE STOP FROM NEUTRAL, THEN AFTER STOPPING COMPLETELY PROCEED TO ENGAGE CLUTCH AND PUT CAR INTO FIRST GEAR. FIRST GEAR SOMETIMES HARD TO SHIFT INTO, MIGHT BE A SHIFT LINKAGE PROBLEM. SOUNDS LIKE THE MANUAL TRANSMISSION GRINDING WITH A LOUD WINDING SQUEAL. *TR
I HAVE A 1999 MERCURY COUGAR, AND HAVE HAD IT ABOUT 4 YEARS NOW. I HAVE HAD NO PROBLEMS WITH THE CAR, EXCEPT HAVING TO HAVE THE ALTERNATOR REPLACED. I WORK 3RD SHIFT (7P-7A) AT A LOCAL HOSPITAL, AND ON MY WAY HOME, MY CAR STARTED SLIPPING IN AND OUT OF GEAR. THE CAR WOULD GO FOR A MINUTE, THEN IT WOULD STOP, AND I WOULD PUSH THE GAS AND THE CAR WOULD JUST REV UP. I HAD A LINE OF TRAFFIC BEHIND ME, SO I AS TRYING MY BEST TO GET THE CAR OFF THE ROAD. I FINALLY GOT IT INTO AN EMPTY PARKING LOT AND CALLED TO GET SOME HELP. I WAS VERY TIRED FROM WORKING A 12 HOUR SHIFT AND HAD TO WAIT 2 HOURS FOR SOMEONE TO COME AND GET ME. WE GOT THE CAR TO A MECHANIC, WHICH SAID THAT IT WAS THE TRANSMISSION, AND HE THEN TOLD ME THAT HE WOULD DRAIN THE TRANSMISSION, PUT NEW FLUID IN IT, AND SEE IF THAT FIXED THE PROBLEM. TO MY VERY UNFORTUNATE NEWS, THE TRANSMISSION HAS WENT OUT IN MY CAR. I AM A FULL-TIME STUDENT AND FULL-TIME WORKING TRYING TO MAKE ENDS MEET. DUE TO THE TRANSMISSION GOING OUT IN MY CAR, I HAVE MISSED CLASSES, AND IT'S BECOMING A HEADACHE TRYING TO GET TO AND FROM WORK, SCHOOL, AND OTHER PLACES I NEED TO BE. I WAS TOLD THAT THE 1999 COUGARS HAD A RECALL ON THE TRANSMISSION AND THAT I NEEDED TO FIND OUT ABOUT IT. THIS IS WHAT I AM DOING NOW. I CAN'T AFFORD A NEW TRANSMISSION, LET ALONE A NEW CAR, WHILE I'M TRYING TO GO TO SCHOOL. THIS WHOLE ORDEAL HAS THROWN ME OFF, BECAUSE THERE WAS NOTHING WRONG WITH THE CAR, AND ALL OF A SUDDEN (IN ONE DAY) THE TRANSMISSION WENT OUT. I HOPE THIS PROBLEM IS RESOLVED, AND I GET SOME HELP WITH FIXING MY CAR. I APPRECIATE YOUR TIME, AND I HOPE THAT MY PROBLEM IS LOOKED INTO. THANKS, GINA BROOK MELTON *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I HAVE PROBLEM WITH TRANSMMITION SHIFTING 1ST TO SECOND CHANGES AT 3000RPM BUT WHEN I CHANGE PARK TO DRIVE SHAKES MOTOR BAD , ONE OF THE WIRES START SMOKING I LIKE I PUT TAPE AROUND WIRED BURND. TEMPERATURE IT DOESN'T SHOW BUT WHEN I OPEN THE HOOD THE CAR IS VERY HOT EVERY TIME I TRIED DRIVING IT AT FREEWAY OVERDRIVE LIGHT STARTS BLINKING I LIKE I PAID TO GET IT FIX AND STILL DOES THE SAME.
I HAVE ONLY OWNED THIS VEHICLE FOR ABOUT 4 MONTHS AND HAVE HAD MANY PROBLEMS INCLUDING BRAKE LIGHTS NOT WORKING AND BACK WHEEL LOCKING UP. IT WAS RAINING, I WAS DRIVING DOWN THE FREEWAY ABOUT 55 MPH AND SUDDENLY THE POWER STEERING WENT OUT COMPLETELY, THE HEAT/DEFROST STOPPED WORKING AND MY BATTERY LIGHT CAME ON. I JUST INSTALLED A BRAND NEW BATTERY JUST 6 DAYS BEFORE INCIDENT, ALTHOUGH THIS ISN'T THE FIRST TIME THE POWER STEERING WENT OUT WHILE RAINING. THIS TIME IT WAS EXTREMELY SCARY DUE TO THE HIGH SPEED I WAS DRIVING AND BECAUSE THE HEAT STOPPED WORKING MY WINDOWS STARTED TO FOG UP QUICKLY CAUSING MY VISIBILITY TO BE REDUCED DRAMATICALLY WHILE TRYING TO USE ALL MY STRENGTH TO STEER THE CAR AROUND A CURVE WITHOUT HITTING ANOTHER VEHICLE. AS SOON AS I WAS ABLE TO SEE AN EXIT I GOT OFF FREEWAY AND CAR DIED COMPLETELY DRIVING UP THE OFF RAMP. THANK GOD THERE WASN'T ANY VEHICLES BEHIND ME I WAS ABLE TO PULL OVER AFTER WAITING ABOUT HALF HOUR CAR STARTED BACK UP, POWER STEERING & HEAT WAS BACK ON. I HAVE 2 YOUNG KIDS AND I'M SCARED TO DRIVE IN THIS CAR WITH THEM. *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I HAVE ALWAYS HAD MY CAR WASHED AND RUST PROOFED DURING THE WINTER EVER 2 WEEKS. LAST DECEMBER THE PAINT UNDER THE BOTTOM OF BOTH THE DRIVERS AND PASSENGER DOORS STARTED HAVING THE PAINT BUBBLE UP ON BOTH ROCKER PANELS. IT STARTED BUBBLING UP THEN CURLING AND THE PAIN STARTED COMING OFF. IVE SEEN MANY OTHER COUGARS WITH THIS SAME PROBLEM AND FEEL IT IS DUE TO A DEFECT IN THE PAINT THAT WAS USED OR SOMETHING MISSING FROM THE PAINT JOB THAT WAS DONE
SUNROOFS ON THE 1999 TO 2001 MERCURY COUGARS SEEM TO BREAK WITH ALOT OF FREQUENCY. ONE DAY THEY SEEM TO WORK AND THEN FOR NO REASON THEY BREAK. INCLUDED IS A WEBSITE WITH OTHER OWNERS THAT HAVE HAD THE SAME PROBLEM. FORD/MERCURY SAYS IT'S NOT THEIR PROBLEM EVEN WHEN IT SEEMS TO BE A DESIGN FLAW OF USING PLASTIC TRACKS FOR THE SUNROOF. HERE'S A LINK TO THE SITE WITH COMPLAINTS HTTP://WWW.COUGARSUNROOF.COM/ *TR
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I GOT IN MY CAR ONE DAY AFTER WORK IN THE PARKING LOT AND STARTED MY CAR AND MY AIRBAG LIGHT WAS ON. IT STAYED ON FOR THREE DAYS AND IS NO LONGER ON. IT SEEMS LIKE NO ONE WANTS TO TAKE ACCOUNT OR PROVIDE SOLUTIONS FOR THE PROBLEM. EVERYTIME I ROLL UP MY WINDOWS, MY LIGHTS DIM AS IF THE BATTERY IS DYING. MY WINDSHIELD WIPER CONTROL DOESN'T SHUT OFF AND IM NOT ABLE TO CHANGE THE SPEED.
CPSC: I1370321A. 1999 MERCURY COUGAR. CONSUMER STATED WHILE DRIVING, THE AIR BAG ON THE DRIVER SIDE DEPLOYED FOR NO REASON. *LN
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE LATCH PAWL STICKS IN THE OPEN OR UNLATCHED POSITION. AS A CONSEQUENCE, THE DOOR DOES NOT LATCH WHEN CLOSED. WHILE DRIVING VARIOUS SPEEDS, THE DOOR OPENS. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V226000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH); THEREFORE, THEY WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 136,000. UPDATED 7/9/09 *CN UPDATED 07/17/09.*JB
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE FRONT AND DRIVER'S DOOR LATCH STUCK ON THE VEHICLE, CAUSING THE DOORS NOT TO CLOSE PROPERLY. WHILE MAKING A LEFT TURN THE PASSENGER'S DOOR CAME OPEN. THERE WERE NO INJURIES. THE LOCAL MECHANIC STATED THAT THE DOOR LATCH STUCK THE CURRENT VEHICLE AND FAILURE MILEAGE WERE 146000. *AK UPDATED 04/05/07. *JB
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
PURCHASED CAR NEW, IN 57000 MILES WE HAVE HAD TO REPLACE, 2 ALTERNATORS, 1 STARTER, 2 BATTERIES, ENTIRE RACK AND PINION, POWER STEERING PUMP, TRANSMISSION TORQUE CONVERTER, 4 SET OF BRAKES, 4 SETS OF TIRES PLUS TWO INDIVIDUAL TIRES ALL WITH SIDEWALL BLOW OUTS EXCEPT ONE PUNCTURE AND 2 HEADLIGHT SWITCHES, 2 CIG LIGHTERS. THE ENTIRE UPPER ENGINE GASKET SET HAD TO BE REPLACED TO GET TO AN INTAKE LEAK. THE HEAD LIGHTS AND FOGLIGHTS WORK ITERMITTANTLY, ENGINE WARNING LIGHTS ARE CONSTANTLY GOING ON AND OFF. CURRENTLY ONE HEADLIGHT IS OUT (LAMP IS GOOD) FOG LIGHTS ARE NOT WORKING (TODAY) AND AN ENGINE WARNING LIGHT IS INDICATING A PROBLEM AGAIN. *AK
CONSUMER EXPLAINED THAT VEHICLE WAS RIDING ROUGH. TOOK VEHICLE TO DEALER, AND THE DEALER STATED THAT TIRES WERE WEARING OUT FROM THE INSIDE OUTWARD. THERE WAS NO PRIOR WARNING SIGNS OTHER THAN VEHICLE RIDING ROUGH. *AK
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE REAR SWAY BAR BECAME FRACTURED WHILE DRIVING OVER A ROAD BUMP. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DETERMINED THAT THE ENTIRE SUB FRAME WAS CORRODED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 68,434. *TR
WHEN DRIVEN IT JERKS WHEN U TAKE OFF AND WHEN IT SHIFTS, AND IT MAKES A CLUNK NOISE WHEN I HIM HIT A BUMP IT IS SO BAD MY CAR GOES THE OTHER WAY THE REAR END. *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I HAVE ONLY OWNED THIS VEHICLE FOR ABOUT 4 MONTHS AND HAVE HAD MANY PROBLEMS INCLUDING BRAKE LIGHTS NOT WORKING AND BACK WHEEL LOCKING UP. IT WAS RAINING, I WAS DRIVING DOWN THE FREEWAY ABOUT 55 MPH AND SUDDENLY THE POWER STEERING WENT OUT COMPLETELY, THE HEAT/DEFROST STOPPED WORKING AND MY BATTERY LIGHT CAME ON. I JUST INSTALLED A BRAND NEW BATTERY JUST 6 DAYS BEFORE INCIDENT, ALTHOUGH THIS ISN'T THE FIRST TIME THE POWER STEERING WENT OUT WHILE RAINING. THIS TIME IT WAS EXTREMELY SCARY DUE TO THE HIGH SPEED I WAS DRIVING AND BECAUSE THE HEAT STOPPED WORKING MY WINDOWS STARTED TO FOG UP QUICKLY CAUSING MY VISIBILITY TO BE REDUCED DRAMATICALLY WHILE TRYING TO USE ALL MY STRENGTH TO STEER THE CAR AROUND A CURVE WITHOUT HITTING ANOTHER VEHICLE. AS SOON AS I WAS ABLE TO SEE AN EXIT I GOT OFF FREEWAY AND CAR DIED COMPLETELY DRIVING UP THE OFF RAMP. THANK GOD THERE WASN'T ANY VEHICLES BEHIND ME I WAS ABLE TO PULL OVER AFTER WAITING ABOUT HALF HOUR CAR STARTED BACK UP, POWER STEERING & HEAT WAS BACK ON. I HAVE 2 YOUNG KIDS AND I'M SCARED TO DRIVE IN THIS CAR WITH THEM. *TR
PURCHASED CAR NEW, IN 57000 MILES WE HAVE HAD TO REPLACE, 2 ALTERNATORS, 1 STARTER, 2 BATTERIES, ENTIRE RACK AND PINION, POWER STEERING PUMP, TRANSMISSION TORQUE CONVERTER, 4 SET OF BRAKES, 4 SETS OF TIRES PLUS TWO INDIVIDUAL TIRES ALL WITH SIDEWALL BLOW OUTS EXCEPT ONE PUNCTURE AND 2 HEADLIGHT SWITCHES, 2 CIG LIGHTERS. THE ENTIRE UPPER ENGINE GASKET SET HAD TO BE REPLACED TO GET TO AN INTAKE LEAK. THE HEAD LIGHTS AND FOGLIGHTS WORK ITERMITTANTLY, ENGINE WARNING LIGHTS ARE CONSTANTLY GOING ON AND OFF. CURRENTLY ONE HEADLIGHT IS OUT (LAMP IS GOOD) FOG LIGHTS ARE NOT WORKING (TODAY) AND AN ENGINE WARNING LIGHT IS INDICATING A PROBLEM AGAIN. *AK
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I GOT IN MY CAR ONE DAY AFTER WORK IN THE PARKING LOT AND STARTED MY CAR AND MY AIRBAG LIGHT WAS ON. IT STAYED ON FOR THREE DAYS AND IS NO LONGER ON. IT SEEMS LIKE NO ONE WANTS TO TAKE ACCOUNT OR PROVIDE SOLUTIONS FOR THE PROBLEM. EVERYTIME I ROLL UP MY WINDOWS, MY LIGHTS DIM AS IF THE BATTERY IS DYING. MY WINDSHIELD WIPER CONTROL DOESN'T SHUT OFF AND IM NOT ABLE TO CHANGE THE SPEED.
TO WHOM IT MAY CONCERN: (MANAGEMENT) I WAS DRIVING ON A RESIDENTIAL STREET AND WAS HONKED AT BY ANOTHER DRIVER WHO TOLD ME THAT MY BRAKES LIGHTS WERE NOT WORKING. I HAD A FRIEND OF MINE THAT IS A CERTIFIED REPAIR PERSON LOOK AT IT AND HE SAID IT WASN'T THE LIGHT OR THE FUSE OR THE BRAKE SWITCH UNDER THE PEDAL AND THAT HE WAS 95% SURE IT WAS THE STOP LAMP EXTENSION HARNESS THAT HAS BRONZE TERMINALS AT THE BRAKE LAMP SWITCH CONNECTOR. I BOUGHT THIS CAR IN 2004 AND UNDER A RECALL HAD THE BLOWER SWITCH RESISTOR REPAIRED UNDER THE RECALL. THE REASON THE RECALLS FOR THIS CAR ARE NOT SHOWING UP IS BECAUSE THE RECALLS ARE MORE THAN 15 YEARS OLD & THEY DON'T KEEP TRACK AFTER THAT. I HAVE NEVER HAD THIS PROBLEM WITH THIS CAR BEFORE BUT I HAVE HAD OVER $9,000 WORTH OF REPAIRS ON IT SINCE I'VE OWNED IT NOT INCLUDING THE NORMAL OIL CHANGES AND TUNE UP. I THINK FORD NEEDS TO APPROVE THIS FOR THE RECALL CONSIDERING THEY KNEW HOW MANY THINGS WERE WRONG WITH THE COUGARS AND THAT'S WHY THEY DON'T MAKE THEM ANYMORE... NOT A SATISFIED CUSTOMER WITH A FORD PRODUCT! FIRST & LAST FORD PRODUCT I WILL EVER OWN IF THIS ISN'T FIXED TO MY SATISFACTION. THANK-YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TRANSMISSION HAVING PROBLEMS GOING INTO GEAR CONSTANTLY SLIPPING AND CATCHING GEARS WHEN TRYING TO DRIVE ONLY GETS UP TO 30 MPH
WHEN DRIVEN IT JERKS WHEN U TAKE OFF AND WHEN IT SHIFTS, AND IT MAKES A CLUNK NOISE WHEN I HIM HIT A BUMP IT IS SO BAD MY CAR GOES THE OTHER WAY THE REAR END. *TR
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I HAVE ONLY OWNED THIS VEHICLE FOR ABOUT 4 MONTHS AND HAVE HAD MANY PROBLEMS INCLUDING BRAKE LIGHTS NOT WORKING AND BACK WHEEL LOCKING UP. IT WAS RAINING, I WAS DRIVING DOWN THE FREEWAY ABOUT 55 MPH AND SUDDENLY THE POWER STEERING WENT OUT COMPLETELY, THE HEAT/DEFROST STOPPED WORKING AND MY BATTERY LIGHT CAME ON. I JUST INSTALLED A BRAND NEW BATTERY JUST 6 DAYS BEFORE INCIDENT, ALTHOUGH THIS ISN'T THE FIRST TIME THE POWER STEERING WENT OUT WHILE RAINING. THIS TIME IT WAS EXTREMELY SCARY DUE TO THE HIGH SPEED I WAS DRIVING AND BECAUSE THE HEAT STOPPED WORKING MY WINDOWS STARTED TO FOG UP QUICKLY CAUSING MY VISIBILITY TO BE REDUCED DRAMATICALLY WHILE TRYING TO USE ALL MY STRENGTH TO STEER THE CAR AROUND A CURVE WITHOUT HITTING ANOTHER VEHICLE. AS SOON AS I WAS ABLE TO SEE AN EXIT I GOT OFF FREEWAY AND CAR DIED COMPLETELY DRIVING UP THE OFF RAMP. THANK GOD THERE WASN'T ANY VEHICLES BEHIND ME I WAS ABLE TO PULL OVER AFTER WAITING ABOUT HALF HOUR CAR STARTED BACK UP, POWER STEERING & HEAT WAS BACK ON. I HAVE 2 YOUNG KIDS AND I'M SCARED TO DRIVE IN THIS CAR WITH THEM. *TR
I WOULD LIKE TO COMPLAIN ABOUT MY COUGAR. I CANNOT PASS THE IL. EMISSIONS TESTS, DUE TO THE FACT THAT THE O2 SENSORS ARE DEFECTIVE. MY ENGINE LIGHT IS CONSTANTLY ON. I HAVE HAD MY CAR SERVICED FOR THE ENGINE LIGHT, ALONE, 8 DIFFERENT TIMES. EIGHT! THIS IS INCREDIBLE. ALSO, MY CAR MAKES A LOUD SCREECHING NOISE WHEN I ATTEMPT TO START IT. -IF IT STARTS AT ALL.- I HAVE HAD MY STARTER REPLACED TWICE. TWICE!!! THIS CAR IS A LEMON. NOTHING BUT A LEMON. HOW COULD MERCURY SALE SUCH CRAP AND GET AWAY WITH IT. MY DRIVERS' LICENSE WILL BE SUSPENDED BECAUSE I CANNOT PASS THE EMISSIONS TEST. IF I CAN EVEN GET MY CAR TO THE TESTING FACILITY. I HAVE HAD THE ALTERNATOR CHANGED, THE FUEL PUMP, THE ELECTRICAL WIRING CHANGED, SUNROOF, TURNING SIGNAL, EVEN THE RADIO WAS DEFECTIVE. I SINCERELY HOPE THAT THERE IS A CLASS-ACTION LAWSUIT AGAINST MERCURY, BECAUSE I WILL BE THE FIRST ONE IN LINE TO SUE. *NM *TR
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
THE KNOB THAT ADJUST THE HEAT FOR HIGH OR LOW IS STUCK ON LOW. CONSUMER STATES" IT IS AN ELECTRICAL PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
THE KNOB THAT ADJUST THE HEAT FOR HIGH OR LOW IS STUCK ON LOW. CONSUMER STATES" IT IS AN ELECTRICAL PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
WHILE RIDING IN THE FRONT PASSENGER SEAT, I SNEEZED ONCE. THE SEAT BELT DID NOT LOOSEN UP ANY. RESULT WAS LEFT SHOULDER INJURY FOR ABOUT 5 MONTHS WITH THERAPY AND BRUISED RIBS THAT LASTED FOR ABOUT A MONTH. TO AVOID THIS, I PULL THE SEAT BELT AWAY FROM ME WHENEVER I HAVE TO SNEEZE OR COUGH. *AK
I HIT THE CAR IN FRONT OF ME TRAVELING AT 40MPH, MY SEATBELT DID NOT RESTRAIN ME, MY LIP HIT THE STEERING WHEEL WHICH MADE MY TEETH GO ALL THE WAY THROUGH. THE AIR BAGS DID NOT DEPLOY EITHER, SO MY HEAD BROKE THE WINDSHEILD. THE LAP PORTION OF THE SEATBELT KEPT ME FROM GOING ALL THE WAY OUT, I HAD BRUISES ON MY ABDOMAN FROM IT.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .