Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1999 Mercury Cougar submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE REAR SWAY BAR BECAME FRACTURED WHILE DRIVING OVER A ROAD BUMP. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DETERMINED THAT THE ENTIRE SUB FRAME WAS CORRODED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 68,434. *TR
WHEN DRIVEN IT JERKS WHEN U TAKE OFF AND WHEN IT SHIFTS, AND IT MAKES A CLUNK NOISE WHEN I HIM HIT A BUMP IT IS SO BAD MY CAR GOES THE OTHER WAY THE REAR END. *TR
BOUGHT CAR AT DEALER ON 02/05/01 SINCE THEN I'VE HAD TO REPAIR CAR ON TOO MANY OCCASIONS. HERE SOME OF THE REPAIRS I'VE HAD TO DO ON THIS CAR EVER SINCE I BOUGHT IT. ON 3/01: BRAKES, 10/01: DEALERSHIP REPLACED BATTERY AND PERFORMED A RECALL,12/01: DEALERSHIP REPLACED ALTERNATOR, 05/02: BRAKE PADS, 04/04: WATER PUMP BELT, 09/04: REPLACED BATTER, 10/11/04: REPLACED ALTERNATOR AND BELT, 10/14/04: REPLACED POSITIVE BATTERY TERMINAL, 12/04: REPLACED RADIO, 02/06: REPLACED MOTOR MOUNT, 01/07:REPLACED BATTERY, 02/07: REPLACED STRUT, 02/08: REPLACED SHOCK ABSORBER, 10/08: REPLACED BATTERY, 04/09: REPLACED BEARING, TRANSMISSION & ANCHOR ENGINE MOUNT AND DON'T HAVE THE DATE BUT ALSO HAD TO REPLACE THE WINDSHIELD WIPER MOTOR. THESE REPAIRS ARE WHAT I HAVE IN RECEIPTS YET FOR EXAMPLE I HAVE REPLACED THE MOTOR MOUNTS MORE THAN ONCE. CURRENTLY THE FOLLOWING AREAS OF MY VEHICLE DO NOT FUNCTION: THE HORN NO LONGER WORKS, CRUISE CONTROL IS NOT FUNCTIONING, THE AIR CONDITIONER NO LONGER HEATS, & THE BRAKE LIGHT OF MY VEHICLE REMAINED LIT WHEN THE VEHICLE WAS ON AND NOW HAVE FAILED TO TURN OUT (LAMP SOCKET IS BURNT). *TR
1999 MERCURY COUGAR HAS PROBLEMS WITH THE SPEAKERS, BATTERY EQUIPMENT, BRAKE EQUIPMENT AND INSTRUMENT CLUSTER.***NO ANSWER REQUIRED***. *MR THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING. THE CONSUMER STATED ON A SEPARATE OCCASION WHILE DRIVING SHE NOTICED THE VEHICLE HAD NO BRAKES, THE CONSUMER WAS ABLE TO FIND A MECHANIC WHO DETERMINED ALL FOR ROTORS AND PADS NEEDED TO BE REPLACED. THE CONSUMER STATED THE BRAKE LIGHT DID NOT ILLUMINATE. *JB
DRIVER'S SIDE WHEEL BEARING HAS FAILED 3 TIMES IN 4 MONTHS. EACH TIME REQUIRING THE BEARING TO BE REPLACED, AS WELL AS THE BRAKE PADS AND ROTORS. *AK
21,210 MILES-BRAKE ROTOR AND PAD FAILURE,SUNROOF INOPERABLE,PASSENGER WINDOW INOPERABLE-WARRANTY 47,823 MILES-COMPLETE CHARGING SYSTEM FAILURE-WARRANTY TRUNK HAS NEVER OPENED CORRECTLY FROM INSIDE-NO SOLUTION 87,000 MILES- STARTER MOTOR FAILED-$250 91,519 MILES-2 RADIATOR HOSES FAILED-$240 93,000 MILES-MANUAL TRANSMISSION FAILED, DIFFERENTIAL GEARS -$2440 NOW I AM HAVING PROBLEMS WITH MY FUEL PUMP. THROUGHOUT THE LIFE OF THIS CAR THERE HAVE BEEN NUMEROUS PROBLEMS CARS DON'T RECEIVE UNTIL AFTER 100,000 MILES. IN MY EYES, IT IS SIMPLY A 100,000 MILE LEMON! *NM
MY CAR IS A LEMON. HAVE HAD A NEW ENGINE PUT IN IT 2 TIMES BECAUSE THE RODS SPUN. I HAVE HAD THE BRAKE LIGHTS "FIXED" 3 TIMES, THE ALTERNATOR REPLACED 3 TIMES, NEW CATALYTIC CONVERTERS TWICE. NEW POWER STEERING. TRANSMISSION DONE 3 TIMES. THERES DEFINANTLY MORE I JUST CANT THINK OF ALLLLLLL MY REPAIRS ON THIS 1999 COUGAR. I BOUGHT IT USED AND IT HAS NOW 98000 MILES CAUSE I DRIVE OUT OF STATE. *AK
I HAVE HAD NUMEROUS PROBLEMS WITH MY '99 COUGAR SUCH AS, FAILURE OF MY PAT SYSTEM AND COMPUTER SYSTEM. I HAVE HAD PROBLEMS WITH MY BRAKES WHICH THEY CAN'T SEEM TO FIGURE OUT THE PROBLEM. I HAVE HAD MY STARTER REPLACED TWICE. I HAVE HAD DEFECTS IN SEVERAL SENSORS, WHICH IS NOT UNDER WARRANTY THAT I HAD TO PAY A GOOD AMOUNT OF MONEY FOR THEM TO REPAIR. MY FAN HAS EVEN BLOWN OUT. THERE IS A BURNING SMELL WHENEVER I TURN ON MY HEATER THAT NONE OF THE DEALERS CAN'T SEEM TO SMELL. I ALSO HAD TO PURCHASE A NEW RADIATOR. WHEN MY COMPUTER WENT OUT MY CAR WAS STILL UNDER WARRANTY BUT THEY MADE ME PAY FOR THE REPAIRS, PARTS, AND LABOR OUT OF MY POCKET. THIS IS NOT ALL. THE LIST GOES ON AND ON. I HAVE COMPLAINED TO THE DEALERSHIP, FORD MOTOR CO. AND EVEN HAD SOMEONE FROM FORD TO INVESTIGATE ALL OF THE PROBLEMS I'VE HAD WITH MY VEHICLE. THEY HAVE BEEN RUDE TO ME ON SEVERAL OCCASIONS, ESPECIALLY WHEN I HAD QUESTIONS ABOUT THE REPAIRS OF MY VEHICLE. SOMETHING NEEDS TO BE DONE ABOUT THIS. I WOULD NOT RECOMMEND THE PURCHASE OF A MERCURY COUGAR TO ANYONE.
CONSUMER NOTICED A BLUE WIRE HANGING FROM THE VEHICLES FRONT. *JG
VEHICLE SHAKES AT SPEEDS OVER 60 MPH, DEALER DETERMINED REAR WHEELS SHOULD BE REPLACED.*AK
CONTROL ARM BROKE WHILE DRVING IN A PARKING LOT. DEALER/ MANUFACTURER WERE NOTIFIED AT THIS TIME.*AK. *JG
VIBRATION IN STEERING WHEEL AT 70-75 MPH- DEALER CAN'T FIND ANY PROBLEM AND TIRES AND BALANCE ARE OK. *AK
FIRST TIME MY WHEEL BEARINGS WERE REPLACED 08/30/00 UNDER WARRANTY.I THINK THAT WHEEL BEARINGS SHOULDN'T HAVE TO BE REPLACED WITH SUCH LOW MILEGE. *AK
OIL FILTER COMBUSTED DUE TO PRESSURE. ENGINE HAS BEEN DESTROYED!!! CAR IS A YEAR AND A HALF OLD WITH 24,500 MILES. I HAVE A NUMBER OF PROBLEMS THAT HAVE OCCURRED WITH THIS CAR. I HAVE IGNORED DUE TO THEY COME AND GO. SUCH AS RATTLING NOISES FROM THE TRUNK, CIGARRETTE LIGHTER IS DEAD, GAS GAUGE DOESN'T READ PROPERLY ALL THE TIME, LIGHTS ILLUMINATE FOR REAR LIGHT OUT, AIRBAGS, COOLANT, NEXT TIME START UP CAR THEY ARE OUT??? I HAD A SATURN FOR 5 YEARS NEVER HAD A PROBLEM. I HAVE THIS COUGAR FOR A YEAR AND A HALF AND LOOK AT ALL THESE PROBLEMS. I AM SORRY A CAR THAT IS A YEAR AND A HALF SHOULD NOT BE GETTING A NEW ENGINE!!!! I AM EXTREMELY DISAPPOINTED WITH MERCURY. I WILL NEVER GET ANOTHER ONE AGAIN.*AK
VEHICLE EXPERIENCING EXCESSIVE VIBRATION.
WHILE DRIVING 20-25 MPH AND MAKING A MERGE TO RIGHT LANE AND DUE TO STRUT BREAKING, CAUSING STEERING TO BECOME INOPERATIVE, AND RESULTING IN A CRASH. FORD WAS NOT WILLING TO INVESTIGATE THE PROBLEM. *AK DURING THE CRASH, THE WHEEL AND EVERYTHING ATTACHED TO THE WHEEL CAME OFF. *YH
WHEN DRIVING AT LOW SPEEDS CONSUMER NOTICED A NOISE COMING FROM THE RIGHT REAR OF VEHICLE WHICH CAUSES DRIVER DESTRUCTION. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
THE PROBLEM IS NOT BAD ROTORS/PADS, I HAD THE DEALER TURN THE ROTORS AND THE PROBLEM SUBSIDED FOR A WHILE. THEN A WEEK LATER THEY RETURNED. ITS A LOW GRIND/GROWLING NOISE MUCH DIFFERENT FROM LOW PADS OR NO PAD LEFT. I HAVE ALSO NOTICED THAT ALOT OF PEOPLE ON THE NET HAVE ALSO NOTICED THE SAME PROBLEM. I JUST WANT THE PROBLEM RESOLVED.( DOT NUMBER: TIRE SIZE: 215/50R/16 )
RATTLING, CLINKING NOISE IN REAR OF VEHICLE WHEN HITTING POTHOLE OR MAKING TURNS. *AK
REAR WHEELS OF VEHICLE SLIDE ON SNOW OR SLUSH WHEN TRAVELING OVER 30 M.P.H OR WHEN MAKING TURNS OVER 5 M.P.H. MAKING VEHICLE VERY HARD TO CONTROL RESULTING IN LOSS OF CONTROL OF VEHICLE.( DOT NUMBER: TIRE SIZE: 20560R15 )
THE AIR CONDITIONER WAS TURNED ON. IT FAILED TO COOL INSIDE OF VEHICLE, NOT WORKING PROPERLY. THE TRUNK FAILS TO LOCK WHEN CLOSED. THE LOCKING MECHANISM IS NOT HOLDING THE LATCH . WOULD NEED TO JIGGLE THE IGNITION KEY IN THE SWITCH BEFORE IT STARTS. THE PASSENGER SIDE SEAT SLIDES BACK & FORTH WITHOUT LOCKING INTO PLACE. WHILE BACKING UP VEHICLE, IT WOULD MAKE LOUD NOISES FROM THE FRONT END NEAR WHEELS. *AK
WHILE DRIVING ABOUT 25MPH SOMETHING HIT THE WINDSHIELD, CAUSING BOTH AIRBAGS TO DEPLOY. THEN, VEHICLE SWERVED AND HIT THE CURB. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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