1995 Mercury Grand Marquis Owner Complaints

MERGING ONTO HIGHWAY SUDDEN LOSS OF CONTROL /STEERING AIRBAGS DEPLOYED CAUSING INJURIES INCLUDING CHEMICAL BURNS

NHTSA ID

10920054

Incident

Oct 14, 2015

Mileage

98,000 mi

TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DECELERATING FROM DRIVING AT 70 MPH, A FUEL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 95V063000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 77,000.

NHTSA ID

10850144

Incident

Sep 14, 2013

Mileage

77,000 mi

HEADLIGHTS GO OUT WHILE DRIVING. *TR

NHTSA ID

10651999

Incident

Nov 3, 2014

Mileage

130,000 mi

TOOK CAR IN FOR SQUEAKING NOISE UNDER CAR; DISCOVERED IT WAS U-JOINT SEAL GOING DRY. HOWEVER, UPON INSPECTION TECHNICIAN DISCOVERED FOUR DANGEROUSLY WORN BALL JOINTS, BOTH UPPER AND LOWER BALL JOINTS ON BOTH SIDES, AND DANGEROUSLY WORN IDLER ARM. THIS WAS CONFIRMED VISUALLY BY MYSELF. UPPER LEFT BALL JOINT WAS IN THE BEST CONDITION, ALL OTHERS WERE MISSING JACKETS, HAD NO LUBRICATION, AND WORN TO THE LEVEL THAT VERY LITTLE FORCE WAS NEEDED TO REMOVE THE BALL FROM THE SOCKET AFTER REMOVAL, ONE CAME OUT WITH NO FORCE. THE IDLER ARM WAS BARELY CONNECTED, AND OVER 75% OF METAL AT THE LINK WORN AND RUSTED. NOTHING IN THE CAR'S DRIVING BEHAVIOR GAVE ANY INDICATION THAT ANY OF THESE PARTS WERE WORN. STEERING HAD ONLY SLIGHT AMOUNT OF PLAY WHICH WAS STILL PRESENT AFTER THE PARTS WERE REPLACED AND THE CAR ALIGNED. LEFT UPPER BALL JOINT HAD BEEN REPLACED ONE YEAR AND 3 MONTHS PREVIOUS TO DISCOVERY. NO OTHER SIGNS OF WEAR WERE PRESENT AT THAT TIME. THE PREVIOUS BALL JOINT REPLACED WAS LEAST WORN, BUT JACKET WAS TORN AND NO LUBRICATION PRESENT. WITH ONE EXCEPTION, THE BALL JOINTS APPEARED TO HAVE ONLY GRAVITY AS THE PRIMARY FORCE HOLDING THE BALLS IN THE SOCKETS. MY CONCERN FOR OTHER DRIVERS IS RELATED TO THE LACK OF INDICATIONS THAT THE FRONT END OF THIS CAR HAD DEGRADED TO THIS LEVEL. THE VEHICLE'S STEERING RESPONSES WERE ASYMPTOMATIC, PERIOD. THIS HAD NOT BEEN MY EXPERIENCE IN THE PAST. POSSIBLE CAUSES FOR ASYMPTOMATIC BEHAVIOR IS UNKNOWN (WEIGHT OF VEHICLE AND GRAVITY?) THE EARLIER PROBLEM (1YR 3MO. EARLIER) WITH THE LEFT TOP BALL JOINT FAILURE WAS ONLY DISCOVERED AFTER IT FAILED AFTER HITTING SMALL POT HOLE COMING FROM PARKING LOT AND THE WHEEL BROKE AND LAYED IN FLAT ON THE ROAD. SPEED WAS UNDER 5MPH. *JS

NHTSA ID

10592190

Incident

Apr 25, 2014

Mileage

157,659 mi

TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE HEADLIGHTS SUDDENLY MALFUNCTIONED AND BECAME INOPERABLE. THE CONTACT SWITCHED ON THE HIGH BEAMS THAT ALSO MALFUNCTIONED WITHIN A FEW MINUTES AND FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HEAD LAMP CIRCUIT WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 76,000. UPDATED 07/28/14 MA THE CONSUMER REFERENCED RECALL # 95V189000. UPDATED 07/29/14

NHTSA ID

10587441

Incident

May 8, 2014

Mileage

76,000 mi

ALL THE BRAKE LINES ON CAR FROM FRONT TO REAR ARE ROTTED. CAUSE BRAKE FAILURE WHILE DRIVING. *TR

NHTSA ID

10428086

Incident

Sep 26, 2011

TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. WHILE DRIVING AT SPEEDS OF 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD AND DROVE ONTO THE EMERGENCY LANE. THE CONTACT CONFIRMED THAT THE FIRE BEGAN INSIDE THE DASHBOARD AREA AND SPREAD TO THE COMPONENTS UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED AND A REPORT WAS FILED; HOWEVER, THE FAILURE AND CURRENT MILEAGES WERE 90,000. UPDATED 6/1/10 *CN UPDATED 06/18/10.*JB

NHTSA ID

10323769

Incident

Mar 2, 2003

Mileage

90,000 mi

TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT NOTICED THAT THE SPEEDOMETER AND HEADLIGHTS FAILED ON HIS VEHICLE. THE DEALER STATED THAT THE DIGITAL DISPLAY BOARD FAILED. THE REPAIR COST WAS ESTIMATED AT $1,000. THE MANUFACTURER STATED THAT THEY WOULD ONLY REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE VEHICLE WILL BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 82,000. UPDATED 06/27/09 *BF UPDATED 06/23/09.*JB

NHTSA ID

10272363

Incident

May 5, 2009

Mileage

82,000 mi

I ALSO HAD THE CLUNK NOISE AFTER A LEFT TURN, ABOUT 1 MONTH AS WELL AFTER MY LEFT TIRE FELL OFF AS I WAS BACKING OUT OF GARAGE. BALL JOINTS HAD GIVEN OUT PREMATURELY. 1300.00 TO FIX PLUS TOW CHARGE. *TR

NHTSA ID

10239488

Incident

Jun 15, 2007

Mileage

98,000 mi

CRUISE CONTROL WAS REPLACE WITH A JUMPER. IT WORKED FOR ABOUT A MONTH, AND NOW IT IS NOT WORKING. THE REPAIR SHOP REFUSE TO FIX IT. THEY SAY THAT SOMETHING ELSE IS WRONG, AND WANT TO CHARGE ME A LOT OF MONEY TO FIX IT. THE CAR HAS BEEN WORKING EVERY SINCE I PURCHASED IT IN 1995. NOW IT IS NOT. *TR

NHTSA ID

10235222

Incident

Jul 18, 2008

AFTER MAKING A SHARP RIGHT HAND TURN, I HEARD A LOUD CLUNK CLUNK NOISE AND THE CAR MADE A AWKWARD MOVEMENT UNTIL I STRAIGHTEN THE VEHICLE BACK OUT. ABOUT A MONTH LATER AFTER GETTING MY BRAKES SERVICED THE REPAIRMAN TOLD ME THAT THE BALL JOINT SEALS WERE BUSTED PREMATURELY AND I HAD NO PROTECTION. $1000.00 FIX. *TR

NHTSA ID

10233776

Incident

Mar 21, 2008

Mileage

109,000 mi

VEHICLE SHUDDERS WHEN SHIFTING GEARS. THIS IN AN INTERMITTENT PROBLEM AND OCCURS MORE FREQUENTLY WHEN THERE IS LOW LOAD ON ENGINE AND WHEN TRANSMISSION IS TRYING TO SELECT GEARS. *TR

NHTSA ID

10231898

Incident

Jun 21, 2008

Mileage

64,000 mi

TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD BANGING NOISE AND THE FRONT DRIVER SIDE LOWERED TO THE GROUND. THE VEHICLE WAS TOWED TO HER RESIDENCE. AN INVESTIGATOR FROM HER INSURANCE COMPANY INSPECTED THE VEHICLE AND CONCLUDED THAT THE LOWER BALL JOINTS SEPARATED FROM THE VEHICLE. SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 76,000.

NHTSA ID

10228640

Incident

May 4, 2008

Mileage

76,000 mi

I RECEIVE A RECALL NOTICE ON MY FORD GRAND MARQUIS -1995 TO DISCONNECT MY CRUISE CONTROL BECAUSE IT MAY CAUSE A FIRE (RECALL NUMBER 05S28). ON SEPTEMBER 14, 2007 WE TOOK OUR VEHICLE TO MATHEWS FORD IN HEATH OHIO TO HAVE THE CRUISE CONTROL DISABLED. WE WERE TOLD THE PART WOULD BE IN SOME TIME IN JANUARY. AFTER CALLING AND CHECKING ON THE PART FOR QUIT SOMETIME, THE PART FINALLY ARRIVE AND WAS INSTALL ON APRIL 8, 2008. AFTER THE PART WAS INSTALL, MY CRUISE CONTROL DID NOT WORK. IT HAD BEEN WORKING FINE PRIOR TO THE CRUISE CONTROL BEING DISABLED. I RETURNED TO MATHEWS FORD ON APRIL 25, 2008 TO COMPLAIN THAT MY CRUISE CONTROL DID NOT WORK. I WAS INFORMED THAT THEY WOULD LOOK AT IT, BUT IF IT WAS NOT THE PART THEY REPLACED I WOULD BE CHARGE $70 FOR THEM TO LOOK AT IT AND RECEIVE AN ESTIMATE TO FIX THE PROBLEM. I REFUSED THE SERVICE. I DO NOT FEEL THIS IS PROPER. IT WAS WORKING BEFORE THEY MESSED WITH. IF THEY WOULD OF MADE THE REPAIR IN SEPTEMBER AND IT WORKED AFTERWARDS AND THEN LATER BROKE I WOULD UNDERSTAND. THEY ARE TELLING ME SOMETHING COULD OF HAPPENED SINCE THEY DISABLED IT. WELL SOMETHING MAY OF HAPPENED WHILE IT WAS DISABLED FOR 8-9 MONTHS IT WAS DISABLED, BUT SINCE I COULD NOT USE IT, IT DOES NOT MAKE SENSE. I FEEL THEY SHOULD RETURN MY VEHICLE TO THE CONDITION IT WAS IN BEFORE THEY MESSED WITH IT. AT A MINIMUM, I SHOULD NOT HAVE TO PAY MONEY FOR THEM TO DIAGNOSE A PROBLEM THEY CAUSED! IF THEY DIAGNOSED IT AND IT WAS ANOTHER PART--THEN I COULD DECIDE HOW TO PROCEED AND I SHOULD NOT BE LOCKED INTO A SERVICE CENTER THAT I WOULD NOT NORMALLY USE. I FEEL LIKE THE FOX IS WATCHING THE HEN HOUSE. IS THERE ANYWAY I CAN GET THIS ISSUE RESOLVED WITHOUT HAVING TO PAY A DEALERSHIP? I THANK YOU FOR YOUR TIME IN THIS MATTER. MARK SHELL *TR

NHTSA ID

10225746

Incident

Aug 10, 2007

TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. WHILE LEAVING HER HOUSE, THE CONTACT WITNESSED HER VEHICLE ON FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT CURRENTLY REMAINS. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 170,000.

NHTSA ID

10222347

Incident

Mar 22, 2008

Mileage

170,000 mi

TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. SEVERAL DEALERS HAVE INFORMED HIM THAT THE PARTS FOR THE REPAIR ARE UNAVAILABLE. HE HAS EXPERIENCED THE FOLLOWING FAILURES WITH HIS VEHICLE: THE SERPENTINE BELT, BRAKE ROTORS, FRONT PASSENGER SIDE STRUT, AND ODOMETER. THE MILEAGE INFORMATION AND RECALL NUMBER WERE UNKNOWN.

NHTSA ID

10221748

Incident

Jul 4, 1996

STEERING BOX SEALS WENT TWICE IN 2 WEEKS. ANOTHER COMPLAINT ON THIS SITE TELLS THE SAME STORY. THE SEALS WENT ONCE WHEN I WENT TO DRIVE AND THE OTHER TIME, WHEN I WENT TO BACK INTO A PARKING SPACE. *TR

NHTSA ID

10220766

Incident

Mar 4, 2007

Mileage

95,000 mi

TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. SEVERAL YEARS AGO, THE VEHICLE SPEED CONTROL FAILED. IN AUGUST OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL, BUT IT DID NOT MENTION TO PARK THE VEHICLE INSIDE. THE CONTACT RECEIVED A SECOND NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL), WHICH ADVISED HIM NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF A FIRE. THE CONTACT FELT THAT THE FIRST LETTER SHOULD HAVE STATED THIS INFORMATION. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 70,000.

NHTSA ID

10220700

Incident

Mar 10, 2008

1995 MERCURY GRAND MARQUIS WITH SPEED CONTROL RECALL. CONSUMER TOOK THE VEHICLE IN TO HAVE THE WIRING HARNESS DISCONNECTED. CONSUMER HAS YET TO BE NOTIFIED OF WHEN THE REPLACEMENT PART WILL BE AVAILABLE. *KB

NHTSA ID

10220575

Incident

Jan 1, 1901

TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A FORD SAFETY RECALL NOTICE IN SEPTEMBER OF 2007 FOR THE VEHICLE SPEED CONTROL. THE SWITCH WAS DISCONNECTED AT THAT TIME. HE HAS BEEN INFORMED BY FORD SINCE THAT TIME AND, EVERY MONTH THEREAFTER, THAT THE SWITCH WOULD BE REPAIRED THE FOLLOWING MONTH. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 96,000. UPDATED 3/4/08 *CN THE CONSUMER PROVIDED THE RECALL NUMBER 05S28. UPDATED 03/04/08 *TR

NHTSA ID

10218067

Incident

Sep 15, 2007

1995 MERCURY MARQUIS RECALL PARTS NOT AVAILABLE. CONSUMER STATES THAT SHE WAS TOLD THE PART WASN'T IN WHEN TALKING TO THE DEALER. CONSUMER HAD THE OLD PART REMOVED BUT THE NEW PART WAS NOT INSTALLED BECAUSE IT WAS NOT IN. *KB

NHTSA ID

10218290

Incident

Jan 1, 1901

1995 MERCURY GRAND MARQUIS RECALL FOR SPEED CONTROL. CONSUMER STATES THAT THE DEALER HAS INFORMED HER THAT THE PART IS NOT AVAILABLE AND ALL THEY CAN DO FOR THE TIME BEING IS DISCONNECT THE PART. *KB

NHTSA ID

10217206

Incident

Jan 1, 1901

1995 MERCURY GRAND MARQUIS WITH SPEED CONTROL RECALL. CONSUMER STATES THAT SHE RECEIVED THE RECALL IN AUGUST 2007. SHE STATES THAT THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN DECEMBER NOW THEY WILL BE AVAILABLE IN FEBRUARY TO MAY 2008. *KB

NHTSA ID

10217166

Incident

Jan 1, 1901

TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A SAFETY RECALL NOTIFICATION FOR THE VEHICLE SPEED CONTROL IN SEPTEMBER OF 2004. THE DEALER STATED THAT THE PART WOULD BE AVAILABLE THE FOLLOWING MONTH. AS OF JANUARY 16, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 124,000 AND THERE HAD BEEN NO FAILURE TO DATE. UPDATED 02-14-08. *KB UPDATED

NHTSA ID

10215143

Incident

Sep 4, 2007

MY 1995 MERCURY GRAND MARQUIS ODOMETER IS OVER 144K. I'VE EXPERIENCED INTERMITTENT FAILURE OF THE HEADLIGHT SWITCH, ESPECIALLY WHEN TEMPERATURE IS NEAR OR BELOW FREEZING. WHEN IT'S COLD OUTSIDE, AND THE VEHICLE HAS BEEN SITTING FOR A WHILE AND THEREFORE COLD WHEN I TURN ON THE HEADLIGHTS, I HAVE TO PLAY WITH THE SWITCH FOR THE HEADLIGHTS TO STAY ON. IT'S NOW TAKING LONGER AND LONGER FOR ME TO GET THE LIGHTS TO STAY LIT. I'VE ONLY EXPERIENCED ONE FAILURE WHILE DRIVING ON THE HIGHWAY, AFTER THE VEHICLE HAD BEEN DRIVEN FOR OVER 20 MINUTES. WHEN I FIRST PURCHASED MY VEHICLE, I REPLACED ALL 4 HEADLAMP BULBS BECAUSE THEY WERE TOO DIM. THE REPLACEMENTS DIDN'T RESOLVE THE PROBLEM. FROM WHAT I'VE READ, THE ROOT CAUSE OF THE PROBLEM IS THE PLASTIC COVERING ON THE HEADLAMPS. THE COMPOSITION OF THE PLASTIC BREAKS DOWN WITH AGE AND DISCOLORS, REDUCING THE BRIGHTNESS OF THE HEADLIGHTS. THIS DESIGN FAULT OF USING PLASTIC OVER GLASS IS A DANGEROUS SAFETY HAZARD. IF I CHANGE FROM LOW TO HIGH, MY HEADLIGHTS APPEAR TO ILLUMINATE THE ROAD WITHIN ALLOWABLE BRIGHTNESS, INCREASING VISIBILITY. DRIVING ON ROADS WITH INSUFFICIENT STREET LIGHTS IS DANGEROUS WITH ONLY THE LOW BEAM HEADLAMPS. I'VE CONSIDERED DRIVING WITH THE HIGH BEAMS AT ALL TIMES, TO ENSURE MY SAFETY, BUT HAVE QUESTIONED THE LEGALITY OF SUCH A CHOICE. THE NEWER VEHICLES TODAY SEEM TO BE SPORTING THOSE SUPER BRIGHT HEADLIGHTS, ARE EXTREMELY BLINDING TO THOSE WHO HAVE TO DRIVE IN FRONT OF OR IN THE OPPOSITE DIRECTION AS THEY BLIND YOU AS THEY GET CLOSER AND PASS YOU. THIS PAST FALL, I RECEIVED A RECALL NOTICE FOR THE CRUISE CONTROL IN MY GRAND MARQUIS. I TOOK THE VEHICLE INTO THE DEALERSHIP; THEY DISCONNECTED THE CRUISE CONTROL, TAPED THE ENDS OF THE WIRE, AND SENT ME ON MY WAY. I WAS TOLD THAT THE PARTS WOULD BE IN DURING Q4, AND THAT I WOULD RECEIVE A FOLLOW-UP LETTER TO COME BACK AND HAVE THE REPLACEMENT PART INSTALLED. WE ARE INTO Q1 OF THE NEXT YEAR, AND THERE HASN'T BEEN ANY FOLLOW-UP FROM FORD/MERCURY. *TR

NHTSA ID

10214553

Incident

Jul 31, 2007

Mileage

135,500 mi