RoadVitals

1997 Mercury Grand Marquis Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
24
Latest Sep 17, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 316 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1997 Mercury Grand Marquis submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

BrakesDriver assistanceSuspension
Filed Sep 17, 2019

THE SPEEDOMETER NOT WORKING PROPERLY BRAKES NOT WORKING PROPERLY ABS LIGHT ON STEERING AND SUSPENSION CROSS SIT

NHTSA ID
11256246
Incident
Sep 24, 2017
Mileage
112,000 mi
Driver assistance
Filed Jun 25, 2011
Fire reported

I WAS DRIVING MY CAR, THOUGHT I SMELLED SOMETHING BURNING. A COUPLE OF MINUTES LATER I HAD TO SLOW DOWN AND TURN RIGHT. THE BRAKE PEDAL WAS SOFT AND I HAD TO GO ALL THE WAY TO FLOOR TO GET THE CAR TO SLOW DOWN. I STOPPED AT MY DESTINATION A COUPLE OF MINUTES LATER, POPPED THE HOOD AND THERE WAS A FIRE UNDER THE HOOD. IT ONLY LASTED A COUPLE OF MINUTES, BUT BURNED UP AN ELECTRICAL CONNECTOR. THE NEXT DAY I HAD IT REPAIRED ACROSS THE STREET AT AN AUTO ELECTRICAL AND MARINE SHOP. THEY SAID IT WAS AT THE SWITCH OR VALVE THAT TURNED OFF THE CRUISE CONTROL WHEN THE BRAKE PEDAL IS DEPRESSED. MY CAR IS A 1997 MERCURY GRAND MARQUIS. *TR

NHTSA ID
10408860
Incident
Jun 16, 2011
Mileage
114,000 mi
Driver assistance
Filed Feb 14, 2011

TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. THE CONTACT STATED THAT WHEN HE DEPRESSED AND HELD DOWN THE ACCELERATOR PEDAL, THE VEHICLE STALLED. IF HE PRESSED GENTLY ON IT AND RELEASED IT, THE VEHICLE WOULD BEGIN TO ACCELERATE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT BELIEVED THAT THE FAILURE COULD BE WITHIN THE CRUISE CONTROL MECHANISM OR THE ELECTRICAL SYSTEM. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 98,000.

NHTSA ID
10382605
Incident
Jan 5, 2009
Mileage
80,000 mi
Driver assistance
Filed Mar 17, 2008
Crash reported1 injury reported

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. WHILE PULLING INTO THE DRIVEWAY BETWEEN 1-5 MPH, THE ENGINE REVVED AND ACCELERATED WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL. THE VEHICLE CRASHED THROUGH THE GARAGE WALL. THE CONTACTS WIFE WAS PINNED TO ANOTHER VEHICLE ALREADY IN THE GARAGE. HER RIGHT ARM, BOTH KNEES, AND BOTH HIPS WERE INJURED. SHE HAD A CUT ABOVE HER LEFT EYE, WHICH WAS CLOSED COMPLETELY. A POLICE REPORT WAS FILED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 190,000. UPDATED 04/16/08 *BF MCKINNEY INCIDENT REPORT. UPDATED 04/16/08 *TR

NHTSA ID
10221415
Incident
Mar 3, 2008
Mileage
190,000 mi
Driver assistance
Filed Mar 5, 2008

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007; HOWEVER, THEY DISCONNECTED THE WIRING HARNESS. WHEN DECEMBER ARRIVED, THE DEALER STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL MARCH OF 2008. WHEN MARCH ARRIVED, THE DEALER STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL JUNE OF 2008. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 98,000. UPDATED 04/14/08. *LJ THE CONSUMER STATED VEHICLE WAS REPAIRED BY DEALER WITHIN 1 WEEK OF THE COMPLAINT. UPDATED 04/11/08 *TR

NHTSA ID
10220131
Incident
Aug 16, 2007
Driver assistance
Filed Feb 6, 2008

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE SPEED CONTROL WAS DISCONNECTED AND THE CONTACT IS DISSATISFIED THAT THE PARTS FOR THE REPAIR ARE STILL UNAVAILABLE. EACH TIME HE CALLS FORD, THEY GIVE HIM A DIFFERENT TIME AS TO WHEN THE PARTS WILL ARRIVE. THE CONTACT IS DISABLED AND NEEDS THE CRUISE CONTROL FEATURE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 48,200.

NHTSA ID
10217093
Incident
Feb 6, 2008
Driver assistance
Filed Feb 5, 2008

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A FORD SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE SPEED CONTROL SWITCH WAS DISCONNECTED AT THAT TIME. HE SPOKE WITH THE DEALER TWICE, BUT THE PART WAS STILL UNAVAILABLE. COMPLAINT NUMBER 1400372637 WAS FILED WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE, POWERTRAIN, AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 46,000. UPDATED 3/11/08 *CN THE CONSUMER STATED THE DEALER INFORMED HER THE PART WOULD BE AVAILABLE, HOWEVER THE VEHICLE IS NOT FIXED AS OF YET. THE CONSUMER STATED THE PART STILL IS NOT AVAILABLE. UPDATED 03-11-08 *TR

NHTSA ID
10217012
Incident
Aug 15, 2007
Driver assistance
Filed Feb 1, 2008

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. THE SWITCH WAS DISCONNECTED AT THAT TIME. HE IS REQUESTING THAT FORD GIVE HIM AN APPROXIMATE DATE AS TO WHEN THE PARTS WILL BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 48,000. UPDATED 03-04-08 *BF

NHTSA ID
10217225
Incident
Aug 18, 2007
Driver assistance
Filed Feb 1, 2008

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE CRUISE CONTROL SWITCH WAS DISCONNECTED, BUT HE HAS NOT RECEIVED ANY UPDATES REGARDING A REPAIR DATE. THE CONTACT IS DISSATISFIED ABOUT THE LENGTH OF TIME FOR THE REPAIR. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 283,000.

NHTSA ID
10216657
Incident
Aug 1, 2007
Driver assistance
Filed Jan 21, 2008

PER YOUR REQUEST, OUR CRUISE CONTROL WAS DISCONNECTED IN SEPT OF 2007..WE STILL CANNOT GET THE NEW PART.... *TR

NHTSA ID
10215577
Incident
Sep 13, 2007
Driver assistance
Filed Jan 14, 2008

EXTENDED DELAY IN PROVIDING REPAIRS REQUIRED IN RECALL NOTIFICATION. - IN AUGUST OF 2007 I RECEIVED A RECALL NOTIFICATION 05S28 TO REPLACE A FUSED HARNESS IN THE SPEED CONTROL DEACTIVATION SWITCH CIRCUIT ON MY 1997 MERCURY GRAND MARQUIS. WHEN I CALLED THE DEALER TO SCHEDULE THE REPAIR, I WAS TOLD THAT PARTS WOULDN'T BE AVAILABLE UNTIL JANUARY DUE TO A LACK OF PARTS. WHEN I CALLED IN MID-JANUARY I WAS TOLD THAT PARTS WILL NOT BE AVAILABLE UNTIL SOMETIME POSSIBLE IN APRIL. I BELIEVE THAT FORD MOTOR COMPANY AFTER HAVING NOTIFIED EVERYONE TO COME IN AND HAVE THEIR CRUISE CONTROL DISCONNECTED, BELIEVE THAT THEY NO ARE SUBJECT TO ANY LIABILITY AND FOR ECONOMIC REASONS HAVE DELAYED MAKING THE PARTS AND PROCEEDING WITH THIS REPAIR. FORD MOTOR COMPANY SHOULD INCUR A SIGNIFICANT FINANCIAL PENALTY TO ENCOURAGE THEM TO TAKE THIS RECALL NOTIFICATION SERIOUSLY. *TR

NHTSA ID
10214832
Incident
Jan 13, 2008
Driver assistance
Filed Jan 10, 2008

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007, AND IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER INFORMED HIM THAT THE PARTS WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. THE CONTACT CALLED AGAIN IN DECEMBER AND THE DEALER STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CRUISE CONTROL SWITCH HAS NOT BEEN DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE ENGINE SIZE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 45,000. UPDATED 03-04-08 *BF UPDATED 03/04/08 *TR

NHTSA ID
10214389
Incident
Aug 27, 2007
Driver assistance
Filed Jan 9, 2008

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL: CRUISE CONTROL) IN AUGUST OF 2007. AS OF JANUARY 9, 2008, THE PARTS ARE STILL UNAVAILABLE. THE DEACTIVATION SWITCH WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 115,000. UPDATED 02-14-08. *KB

NHTSA ID
10214318
Incident
Aug 1, 2007
Driver assistance
Filed Jan 2, 2008

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER FOR THE VEHICLE SPEED CONTROL CONTROL. WHEN THE DEALER DISCONNECTED THE DEACTIVATION SWITCH, THEY ALSO DISCONNECTED THE HORN. THE DEALER STATED THAT THE FEE TO RECONNECT THE HORN WAS $45.00; HOWEVER, THE DEALER DIDN'T REQUIRE THE CONTACT TO PAY THE FEE. FORD IS UNABLE TO GIVE THEM A DATE WHEN THE PARTS FOR THE VEHICLE SPEED CONTROL WILL BE AVAILABLE. THE FAILURE MILEAGE WAS 90,000, AND THE CURRENT MILEAGE WAS 100,000. UPDATED 02-25-08 *BF

NHTSA ID
10213390
Incident
Sep 17, 2007
Mileage
100,000 mi
Driver assistance
Filed Dec 26, 2007

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID NUMBER 07V336000) IN AUGUST OF 2007. AS OF DECEMBER 26, 2007, THE DEALER HAD NOT DISCONNECTED THE VEHICLE SPEED CONTROL OR REPAIRED THE VEHICLE. THE RECALL PARTS WERE UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 153,000. UPDATED 01-29-08. *KB

NHTSA ID
10212847
Incident
Aug 15, 2007
Driver assistance
Filed Dec 21, 2007

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. THE DEALER DISABLED THE CRUISE CONTROL AND STATED THAT THE PARTS WOULD BE AVAILABLE IN NOVEMBER. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. AS OF DECEMBER 21, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE WAIT TIME FOR THE RECALL REPAIR WAS EXCESSIVE. THERE HAD BEEN NO FAILURE TO DATE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 81,000.

NHTSA ID
10212509
Incident
Aug 1, 2007
Driver assistance
Filed Dec 14, 2007

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE DEALER DISCONNECTED THE CRUISE CONTROL SWITCH IN EARLY SEPTEMBER OF 2007 UNDER RECALL NUMBER 05S28. THE DEALER STATED THAT THE VEHICLE WAS IN DANGER OF CATCHING FIRE BECAUSE THE BRAKE FLUID WAS LEAKING INTO THE CRUISE CONTROL SWITCH. THE BRAKE FLUID IS CURRENTLY LEAKING ONTO THE GROUND. THE CURRENT MILEAGE WAS 128,000 AND FAILURE MILEAGE WAS 124,479.

NHTSA ID
10211921
Incident
Dec 12, 2007
Mileage
124,479 mi
Driver assistance
Filed Dec 5, 2007

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. HE RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID # 07V336000). AS OF DECEMBER 5, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE BECAUSE THE PARTS WERE UNAVAILABLE. THE CONTACT FELT THAT THE RECALL HAS NOT BEEN PERFORMED IN A TIMELY MANNER. THE CURRENT MILEAGE WAS 179,880 AND THERE HAD BEEN FAILURE TO DATE. THE VEHICLE PURCHASE DATE WAS UNAVAILABLE. UPDATED 01-10-08. *KB THE CONSUMER STATED 8 MONTHS TO REPAIR A RECALL IS UNACCEPTABLE. UPDATED 12/31/07 *TR

NHTSA ID
10210929
Incident
Aug 1, 2007
Driver assistance
Filed Oct 4, 2006

1997 GRAND MARQUIS CRUISE CONTROL STOP WORKING. THE BRAKE LIGHT ILLUMINATED FOLLOWED BY THE BRAKE FLUID LEAKING OUT. *TS *JB

NHTSA ID
10171188
Incident
Feb 1, 2006
Driver assistance
Filed Jan 28, 2005

VEHICLE WAS LEAKING FLUID OUT OF THE CRUISE CONTROL SWITCH WIRE, WHICH COULD HAVE STARTED A FIRE. MANUFACTURER WAS CONTACTED BY OWNER.*AK

NHTSA ID
10109137
Incident
Oct 4, 2004
BrakesDriver assistance
Filed Jun 1, 2004
Fire reported

BRAKING LIGHTS BEGAN TO MALFUNCTION, THEN THE CRUISE CONTROL DID SO TOO. THERE WERE NO CONSEQUENES DUE TO THIS MALFUNCTIONS, UNTILL THE CAR CAUGHT ON FIRE. THE FRONT DRIVER SIDE TIRE BEGAIN TO CATCH ON FIRE AND SO DID ONLY THE FRONT LEFT SIDE OF THE CAR.*AK

NHTSA ID
10074592
Incident
Sep 27, 2003
BrakesDriver assistance
Filed Apr 18, 2001
Crash reported

WHENEVER USING CRUISE CONTROL BRAKES GO OUT. ONCE CONSUMER SLID AND LANDED IN A DITCH. *AK

NHTSA ID
886251
Incident
Apr 18, 2001
Driver assistance
Filed Jun 26, 2000
Crash reported

AFTER CHANGING GEAR FROM REVERSE TO DRIVE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL, HIT A CURB, AND WAS HEADING TOWARD A BUILDING. DRIVER WAS ABLE TO MANEUVER VEHICLE OUT OF ITS PATH, CAUSING VEHICLE TO SHUT OFF. VEHICLE WAS TOWED TO DEALER . DEALER INFORMED CONSUMER THAT NOTHING COULD BE FOUND. *AK *ML

NHTSA ID
864266
Incident
Jun 13, 1998
Driver assistance
Filed Sep 15, 1999
2 injuries reported

VEHICLE EXPERIENCED SUDDEN ACCELERATION CAUSING IT TO HIT A BUILDING WHEN PULLING INTO A PARKING SPACE. *YC

NHTSA ID
548528
Incident
May 31, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .