RoadVitals

1997 Mercury Grand Marquis Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Sep 9, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 316 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1997 Mercury Grand Marquis submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

SteeringSuspensionVisibility
Filed Sep 9, 2019

I AM AN AUTOMOTIVE TECHNICIAN AND I SERVICE MANY VEHICLES DAILY. I CURRENTLY OWN A 97 MERCURY GRAND MARQUIS LS AND HAVE NOTICED THAT PRACTICALLY MOST STEERING COMPONENTS ON MY VEHICLE ARE IN NEED OF REPLACING. SPECIFICALLY THE TIE ROD ENDS, CONTROL ARMS, BALL JOINS ALL HAVE BLOWN BUSHINGS AND A PITMAN ARM.... THE STEERING SWAYS SO HARD ON THIS VEHICLE. I HAVE NOTICED THAT CUSTOMER'S VEHICLES THAT I HAVE WORKED ON THAT ARE SIMILAR TO THE CROWN VIC, AND THE MARQUIS ARE SHOWING SIGNS OF STEERING COMPONENT CONCERN AS WELL. I SEE MORE FORDS WITH STEERING ISSUES THAN ANY OTHER VEHICLE THAT I SERVICE. THE VEHICLES ALSO SEEM TO HAVE ISSUES WITH ANYONE SITTING IN THE BACK THAT THE BODY WILL SCRAPE THE TIRES AND THERE ARE MULTIPLE ELECTRICAL ISSUES. I HAVE HAD TO RIG MY VENT DOOR ACTUATOR AND I HAVE HAD TO INSTALL A SHUT OFF SWITCH DUE TO A PARASITIC DRAW THAT I CAN NOT LOCATE EVEN WITH A VOLT METER. AFTER RESEARCHING ON FORUMS AND WATCHING COUNTLESS YOUTUBE VIDEOS OF OWNERS STATING THESE KNOWN ISSUES I BELIEVE THAT IT IS BEYOND MAINTENANCE STANDARDS FOR THESE PARTS ALL TO BE FAULTY FROM THIS CAR MANUFACTURER.

NHTSA ID
11254228
Incident
Jun 6, 2018
Mileage
150,000 mi
Interior & seatsVisibility
Filed Jul 23, 2008

FIRST THE DRIVER WINDOW WENT OUT, PASSANGER, AND THEN THE BACK AND THE LOCKS GO OFF WHEN EVER THEY WANT. MY CALL HAS LOW MILES FOR THE YEAR AND IT SHOULD NOT BE ACTING THIS WAY. IF I EOULD GET INTO AN ACCIDENT I COULDNT GET OUT OF MY WINDOW IF DOOR DIDNT OPEN AND I KNOW LOTS OF PEOPLE WITH THE SAME CAR AND HAVING THE SAME PROBLEM.

NHTSA ID
10235492
Incident
Jan 20, 2007
Mileage
42,000 mi
Body & structureVisibility
Filed Apr 10, 2006

I HAVE 3 MERCURY GRAND MARQUIS, 1997, 1996, & 1992. WITHIN THE LAST 14 MONTHS, 5 OF THE 12 WINDOW REGULATORS HAVE FAILED. ALL VEHICLES HAVE BEEN GARAGE KEPT FOR THE MOST. NO UNUSUAL OR EXCESSIVE USAGE TO ANY OF THESE WINDOWS. 1992-HAS ~162K MILES-HAD 2 WINDOW REGULATORS FAIL-DRIVER & FRONT PASSENGER SIDE 1996-HAS ~33K MILES-HAD 1 WINDOW REGULATOR FAIL-DRIVER DOOR 1997-HAS ~62K MILES-HAD 2 WINDOW REGULATORS FAIL-DRIVER DOOR & REAR DRIVER SIDE TWO OF THESE WINDOWS (1997) HAVE BEEN REPAIRED BY A LOCAL FORD DEALER AT APPROX $190.00 EACH. THIS IS A VERY POOR RECORD (42% FAILURE RATE) FOR THESE PARTS AND I BELIEVE THERE MUST BE A MANUFACTURING DEFECT AND SOME MEDIATION SHOULD BE CONSIDERED. *JB

NHTSA ID
10154935
Incident
Mar 1, 2006
EngineVisibility
Filed Aug 30, 2005

DT: THE CONSUMER OWNED A 1997 MERCURY GRAND MARQUIS. THE PLASTIC INTAKE MANIFOLD CRACKED WHICH CAUSED THE VEHICLE TO OVERHEAT. THERE WAS ALSO SOME SMOKING. THE CONSUMER STOPPED AND ADDED ANTIFREEZE. THE SERVICE ENGINE LIGHT CAME ON, AND THE TEMPERATURE GAUGE WENT ALL THE WAY TO HOT. CONSUMER WAS OUT OF TOWN AND SHE HAD TO FIND A LOCAL MECHANIC AS THERE WAS NO DEALERSHIPS NEARBY. THE VEHICLE HAD TO BE DRIVEN, AND THEN STOPPED TO COOL AND ADD WATER. THERE WERE NO TOW TRUCKS IN THE AREA. THE VEHICLE WAS FIXED. IT WAS REPLACED WITH A METAL INTAKE MANIFOLD. THE CONSUMER ALSO STATED THAT SHORTLY AFTER THE VEHICLE WAS PURCHASE BOTH FRONT WINDOWS NEEDED NEW MOTORS. *AK *NM

NHTSA ID
10130561
Incident
Jul 12, 2005
Mileage
81,000 mi
TransmissionVisibility
Filed Jul 6, 2004

SEVERAL MONTHS AGO, I REPORTED A SHUDDER OR VIBRATION IN THE TRANSMISSION AT SPEEDS OVER 25 MPH. I HAD BEEN TOLD THAT EITHER THE TORQUE CONVERTER OR 85% OF THE TIME THE TRANSMISSION FLUID WAS THE PROBLEM. A NEW MERCON 5 FLUID WAS BEING USED TO ELIMINATE THE SHUDDER OR VIBRATION. I TOOK THE VEHICLE IN TODAY TO FORD, WHO IS NOW REPORTING THE CLUTCH TO BE GOING OUT. I FIND THIS VERY UNUSUAL AT 48,000 MILES WITH THE PREVIOUS DIAGNOSIS GIVEN. IT SOUNDS LIKE THERE WAS A MANUFACTURING DEFECT WITH THE TRANSMISSIONS OR RELATED PARTS FOR THIS VEHICLE. ALSO BOTH ELECTRONIC WINDOWS ON THE DRIVER-SIDE HAVE GONE OUT...REGULATOR PARTS BROKEN. HELP! *JB

NHTSA ID
10080443
Incident
Jul 6, 2004
Visibility
Filed Feb 28, 2003

1997 MERCURY GRAND MARQUIS HAS 21,000 MILES. THE AIR BLEND DOOR HAS BROKEN CAUSING NO WARM AIR TO VEHICLE INTERIOR AND A CONSTANT CLICKING NOISE BEHIND THE INSTRUMENT PANEL. THERE IS NO WARM AIR TO DEFROST THE WINDSHIELD CAUSING A VISUAL SAFETY HAZARD. *JB

NHTSA ID
10008270
Incident
Feb 15, 2003
Visibility
Filed Dec 10, 2002

WHILE DRIVING 55 MPH CONSUMER NOTICED SMOKE COMING FROM UNDER THE HOOD. DEALER DETERMINED THE PLASTIC INTAKE MANIFOLD HAD CRACKED, CAUSING ALL COOLANT TO LEAK FROM VEHICLE. TS

NHTSA ID
8024057
Incident
Dec 2, 2002
Fuel systemVisibility
Filed Jul 9, 2002

I PURCHASED THIS VEHICLE WHICH HAD 86,715 MILES ON IT. SHORTLY AFTER THE PURCHASE I NOTICED THE ENGINE WOULD SPARK KNOCK ANYTIME THE CAR WAS PUT UNDER A LOAD WHEN THE TRANSMISSION WAS IN HIGH GEAR AND IN OVERDRIVE. DUE TO MY SCHEDULE I DID NOT TAKE THE CAR IN FOR THIS PROBLEM UNTIL THE DRIVERS SIDE WINDOW FELL DOWN WHILE ATTEMPTING TO ROLL IT DOWN. AFTER SPENDING 741 DOLLARS TO REPAIR THOSE PROBLEMS I DROVE THE CAR APPROXIMATELY 50 MILES AND STEAM CAME FROM UNDER THE HOOD. THE CAR WAS TOWED BACK TO THE DEALER. THE DEALER EVALUATED THE PROBLEM AND ADVISED ME THAT THE INTAKE MANIFOLD WAS BROKEN. I WAS ADVISED THE REPAIR COST WAS $893.75 INCLUDING TOWING. IWAS ADVISED BY BOTH THE DEALER AND THE FORD CUSTOMER SERVICE LINE 1-800-392-3673 THAT THERE WAS NO RECALL OR WARRENTY FOR THIS PROBLEM. BY FINDING THIS WEB SITE I HAVE FOUND 16 OTHER SIMULAR CONPLAINTS.*AK

NHTSA ID
763979
Incident
Jul 3, 2002
ElectricalOther / unspecifiedVisibility
Filed Jun 27, 2001

REMOTE ENTRY CONTROL, PANIC ALARM, AUTOMATIC DOOR LOCKS, 4-WAY FLASHERS AND AUTOMATIC TRUCK CONTROL FAILED. THE ABOVE CONDITIONS HAVE CAUSED UNSAFE AND STRESSFUL HEALTH CONDITIONS ON SEVERAL OCCASIONS.

NHTSA ID
9002934
Visibility
Filed Oct 20, 2000

OWNER HAS EXPERIENCED PROBLEMS WITH POWER WINDOWS. THREE OUT OF FOUR WINDOWS HAVE MALFUNCTIONED AT DIFFERENT TIMES. FIRST WINDOW IN 1998, SECOND WINDOW IN 1999, AND THIRD WINDOW A FEW DAYS AGO. *AK

NHTSA ID
873483
Visibility
Filed Jun 5, 2000

KEYLESS ENTERY SYSTEM FAILED. YH

NHTSA ID
552486
Visibility
Filed Feb 1, 1999

POWER WINDOW FAILED. MJS

NHTSA ID
606881
Visibility
Filed Oct 6, 1997

ELECTRONC INTERIOR REARVIEW MIRROR IS TOO LOW ON THE WINDSHIELD, MAKING VISION INTO A BLIND SPOT EVEN AFTER ADJUSTING SEAT. PLEASE DESCRIBE DETAILS. **AK

NHTSA ID
816903

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .