Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 162 NHTSA owner-reported complaints for the 2000 Mercury Grand Marquis. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 162 · page 1 of 7
WARNING THAT JACK LIFTING REAR WHEEL COULD COLLAPSE AND KILL SOMEONE. 00V200 recall notice I need the papers and changes to the instruction manual. I tried calling Ford to no avail. I tried 4 dealers listed to no avail. Wonderful car company.......................
Unknown
The contact owns a 2000 Mercury Grand Marquis. The contact stated that after turning off the windshield wipers, the wiper arms stopped in the middle of the windshield and became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced the failure mentioned in NHTSA Campaign Number: 00V138000 (Visibility). The dealer was not contacted and notified of the failure. The manufacturer was contacted and the contact was informed that the VIN was not included in the recall. The contact was referred to the NHTSA for assistance. The failure mileage was 150,000.
#AIRBAGS... ON MAY14TH 2022...I [XXX] had a wreck, and the Airbags didn't deploy, at a speed of 50mph...Which caused very serious personal injuries. As, a concussion, whiplash, Sprained thorax spine and bottom of my back, strained ligament in my knee, rib contusion, fractured tooth!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
AIR LEAK IN INTAKE MANIFOLD OR EGR OR PCM SYSTEM CYLINDER 3 MISFIRE DIRTY FUEL INJECTION
THE INTAKE MANIFOLD IS CRACK
HEY I HAVE A 2000 MERCURY MARQUIS AND EVERYTHING FOR THESE CARS I'M HAVING THE SAME ISSUE BUT DEALERSHIP CAN'T FIND RECALLS
THE LIGHTS WENT OUT WHEN I WAS DRIVING
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING, THE HEADLIGHTS AND TAIL LIGHTS FAILED TO ILLUMINATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED A FEW MINUTES UNTIL THE LIGHTS ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LIGHTING CONTROL MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FOLLOWING DAY, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE OCCURRED MOST FREQUENTLY WHEN TRAVELING UP HILL. THE FAILURE WAS INTERMITTENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPRAYED CARBURETOR FLUID ON THE INTAKE MANIFOLD AND NOTICED A CRACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT HEARD A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE STEERING WHEEL VIBRATED. WHEN THE CONTACT ATTEMPTED TO MAKE A TURN, THE STEERING WOULD NOT ALIGN WITH THE TURN AND THE CONTACT HAD TO OVER COMPENSATE TO COMPLETE THE TURN. CARRIAGE FORD INC (908 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129, (812) 284-4444) STATED THAT THERE WAS NO RECALL; THEREFORE, THEY COULD NOT ASSIST WITH THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
"GRAND MARQUIS LS RECALL " STEERING IS BECOMING INCREASINGLY UNSTABLE.
THE SEAT BELTS DO NOT RESTRAIN. ALSO, THE STEERING ROD WAS BROKEN AND FIXED AT THE LAST INSPECTION WHICH WAS 5/2018. WE WERE TOLD THAT THE SEAT BELTS WOULD COST $1500 OR MORE TO REPAIR. I SAW ON THIS WEBSITE THAT THERE WAS A RECALL ON SEAT BELTS NOT RESTRAINING.
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FAILED TO LATCH INTO THE BUCKLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. THE VIN WAS NOT AVAILABLE.
I BELIEVE THIS ISSUE EFFECTS MILLIONS OF FORD AND MERCURY VEHICLES, MANY OF WHICH ARE TAXI, GOVERNMENT, AND POLICE CARS. APPARENTLY, THE COMPUTER (PCM) THAT CONTROLS THE ENGINE CAN SHUT THE ENGINE DOWN WHILE THE VEHICLE IS DRIVING WHEN CERTAIN SENSORS FAIL (AT LEAST 2 KNOWN SENSORS PER MY RESEARCH). I FOUND THIS OUT AT 65 MPH, 2 HOURS FROM HOME. I WAS TOLD BY THE DEALER THAT THERE ARE NO NEW PCMS MADE FOR MY 2000 CAR, AND THAT I HAD TO RELY ON A REBUILT AFTER MARKET PCM. THE AFTERMARKET SELLER RELATED THAT THESE COMPUTERS LAST APPROXIMATELY 10 YEARS. EVEN IF I REPLACE THIS PART, I BELIEVE THIS EFFECTIVELY MAKES MY (AND ANY SUCH) CAR A RISK TO DRIVE, AS MOST REBUILT AUTO PARTS ARE CREATED BY SIMPLY REPLACING ANY FAILED COMPONENTS OUT OF THE MANY COMPONENTS IN THE ASSEMBLY OF THE PART, AND LEAVING OTHERS STILL OLD AND WORN. WHEN WOULD THE OTHER PARTS FAIL, AND IF THE CAR IS OPERATING IS A HIGH RISK UNKNOWN. ON TOP OF THE FACT THAT THIS CREATES A SPECTACULAR HAZARD TO MOTORISTS, I DON'T THINK THAT'S FAIR TO CONSUMERS. I CAN DEMONSTRATE WHAT THIS CAR DOES, AND GO OVER THE OEM FACTORY MANUALS WHERE THEY CITE "REPLACE THE PCM". ALSO, WHY DO THESE SENSORS FAIL TO A VERY UNSAFE CONDITION, HAVE NO LOGIC CHECK (SUCH AS TESTING OTHER SENSORS TO SEE IF THEY CONCUR BEFORE AN ENGINE SHUT DOWN) AND WHY CAN'T THEY BE DISCONNECTED TO ALLOW THE ENGINE TO KEEP WORKING TILL YOU CAN GET TO THE REPAIR?
"TAKATA RECALL" WHEN PUTTING GAS IN MY CAR THE FUEL LEAKS OUT BEFORE THE GAS GETS INTO THE TANK BY FUEL FILTER. AND THE STEERING COLUMN MAKES A POPPING AND WINDING SOUND WHEN STEERING WHEEL IS IN USE DRIVING THE CAR.
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC DISCOVERED THAT THE ENTIRE SUBFRAME WAS RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000.
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. UPON STARTING THE VEHICLE, A CLICKING NOISE OCCURRED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLAMP MODULE WAS FAULTY AND DRAINED THE BATTERY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000. UPDATED 11/07/17*LJ UPDATED 11/13/2017*JS
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING 70 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE SINCE APRIL OF 2017. IN ADDITION, THE LIGHTING CONTROL MODULE FAILED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT NO ASSISTANCE COULD BE PROVIDED BECAUSE THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
VEHICLE HAD BEEN DRIVEN LESS THAN ONE MILE TO WORK, SAT FOR APPROXIMATELY 10 HOURS AND WAS DRIVEN BACK HOME (LESS THAN ONE MILE). THE VEHICLE HAD BEEN SITTING IN THE DRIVEWAY, TURNED OFF, FOR APPROXIMATELY 30 MINUTES WHEN IT CAUGHT FIRE AND BURNED.
"TAKATA RECALL" FANS WORK WHEN THEY WANT TO, THEY HAVEN'T WORKED IN CLOSE THE THREE WEEKS WENT TO SLOW DOWN TO YEILD ONTO A HIGHWAY AND THE FANS CUT ON FULL FORCE AND WOULDN'T SHUT OFF DRIED CONTACTS OUT AND CAUSED ME TO ALMOST GO INTO A DITCH . THEY FINALLY SHUT OFF LATER THAT AFTERNOON.
TL* THE CONTACT'S FATHER OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR LIGHTING AND HEADLIGHTS TURNED OFF AND ON WITHOUT WARNING AND A CLICKING SOUND COULD BE HEARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL YEARS AGO AND THE VEHICLE WAS REPAIRED; HOWEVER THE DIAGNOSIS AND REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 06/13/17*LJ *CN
A BOLT IN THE SHIFTING LINKAGE LOOSENS OVER TIME ON MANY FORD MODELS. OUR BOLT APPARENTLY LOOSENED & CAUSES SHIFTER TO BE IN A GREAT OTHER THAN WHAT IS INDICATED ON THE DASH. OUR VEHICLE INDICATED IT WAS IN THE ' PARK' POSITION, BUT WAS NOT. THE VEHICLE LATER ROLLED DOWN THE HILL & CAUSED NEARLY $1200 OF DAMAGE TO THE PASSENGER SIDE. FORD KNOWS OF THIS PROBLEM.
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. AFTER MERGING TO THE SIDE OF THE ROAD AND EXITING THE VEHICLE, A TRAILER SIDESWIPPED THE ENTIRE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE DRIVER OF THE TRAILER ATTEMPTED TO MAKE A TURN PRIOR TO CRASHING INTO THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED DUE TO IT BEING OUT OF BUSINESS. THE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS STATIONARY, THE WINDSHIELD WIPERS MALFUNCTIONED AND PREVENTED THE RAIN FROM BEING CLEARED FROM THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 300,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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