FUEL SYSTEM, GASOLINE
2004 Mercury Marauder
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 27 NHTSA owner-reported complaints for the 2004 Mercury Marauder, most frequently naming the exterior lighting, tires & wheels and brakes categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 4 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2004 | 1 | 1 |
| Jun 2005 | 1 | 2 |
| Jul 2005 | 1 | 3 |
| Mar 2006 | 2 | 5 |
| Jul 2006 | 1 | 6 |
| Aug 2008 | 1 | 7 |
| Oct 2008 | 1 | 8 |
| Dec 2008 | 1 | 9 |
| Feb 2009 | 3 | 12 |
| Apr 2009 | 1 | 13 |
| Jun 2009 | 1 | 14 |
| Jan 2011 | 1 | 15 |
| Mar 2011 | 1 | 16 |
| Jan 2012 | 2 | 18 |
| Apr 2012 | 1 | 19 |
| Oct 2012 | 1 | 20 |
| Jun 2013 | 2 | 22 |
| May 2014 | 1 | 23 |
| Oct 2014 | 1 | 24 |
| Nov 2014 | 1 | 25 |
| Mar 2015 | 1 | 26 |
| Oct 2018 | 1 | 27 |
What owners report
Complaints grouped by the component NHTSA recorded
- Exterior lighting1029.4%
- Tires & wheels514.7%
- Brakes411.8%
- Driver assistance38.8%
- Other / unspecified25.9%
- Electrical25.9%
- Body & structure25.9%
- Visibility12.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Steering Column Shaft Obstruction
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
THE STEERING HAD BECOME STIFF AND "NOTCHY" WHILE TURNING, AND THE STEERING WHEEL WOULD NOT RETURN TO STRAIGHT AHEAD ON ITS OWN. IT WAS FOUND THAT THE LOWER STEERING SHAFT HAD 1 OF THE 3 BEARING FROZEN AND REQUIRED REPLACEMENT. THIS IS THE SAME EXACT PARTS AND SYMPTOMS AS LISTED LISTED IN FORD RECALL 13S08
- NHTSA ID
- 11140220
- Incident
- Oct 11, 2018
- Mileage
- 90,000 mi
TL* THE CONTACT OWNS A 2004 MERCURY MARAUDER. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS WOULD SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT, BUT WORSENED AND RECURRED MORE FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE LIGHT CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. HOWEVER, THE PART WAS NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PART COULD BE PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
- NHTSA ID
- 10693209
- Incident
- Sep 15, 2014
- Mileage
- 113,000 mi
I WAS DRIVING MY 2004 MERCURY MARAUDER ON A TWO LANE ROAD IN DELAWARE COUNTY NY WHEN MY HEADLIGHTS WENT OUT. DRIVING THE BACK ROADS TAKES TOTAL CONCENTRATION DUE TO THE LARGE NUMBER OF NOCTURNAL ANIMALS WHICH CAN CROSS ROADS. I AM THE ORIGINAL OWNER OF THIS CAR AND I TAKE GREAT PRIDE IN MAINTAINING IT TO THE UTMOST TOP CONDITION. IT IS RARE TO FIND THIS MODEL CAR(A MARAUDER) BUT IT IS A GRAND MARQUIS/ CROWN VIC AND WHILE CERTAIN PARTS LIKE TIRES ARE HARD TO COME BY, A LIGHT CONTROL MODULE(LCM) IS A DIME A DOZEN. FORD HAS A PROGRAM 14N01 (RECALL?) TO REPLACE THESE MODULES. REPEATED CALLS TO FORD CUSTOMER CARE AND MY DEALER HAS PROVED THAT FORD WANTS TO HELP YET MAKES NO COMMITMENT OTHER THEN OFFERING ME A AFTERMARKET PART. THE FORD PART IS ON BACK ORDER. I FEEL FORD WILL HELP ME BUT ONLY AFTER MY 18 YEAR SON HAS CRASHED DUE TO FORD RELUCTANCE TO IMMEDIATELY CORRECT A POTENTIALLY DANGEROUS CONDITION. IF THE PROPER PART IS ON BACK ORDER WHEN WILL THE PART BECOME AVAILABLE? I PURCHASED THE PART FROM A FORD DEALER AND REPLACED IT MYSELF. WHY? I CAN BUY THE LCM FROM A DEALER IN TEXAS BUT MY NY DEALER CAN'T GET THE PART? FORD RECOGNIZES THE PROBLEM USES A EXCUSE OF NO PARTS? MORE IMPORTANT, FORD AND FORD DEALERS WANT TO CORRECT THE PROBLEM IMMEDIATELY WITH A NON OEM PART? WHY? FORD NO LONGER HAS MANUFACTURING RESOURCES? HOW ABOUT A POTENTIAL HEAD ON COLLISION DUE TO A FAILED RELAY OR RELAYS IN THE LCM WHICH COSTS $20 IN PARTS TO REPLACE. SHAME ON YOU FORD! HOW DARE YOU PUT PUBLIC SAFETY JOB # WHO KNOWS! *TR
- NHTSA ID
- 10661157
- Incident
- Jun 2, 2014
- Mileage
- 112,000 mi
OEM TIRES FOR REAR P245/55-18 NOT AVAILABLE FROM MANUFACTURER FOR EXTENDED PERIOD OF TIME. PART # SHOWS TIRE IS NOT DISCONTINUED YET NO TIRES ARE AVAILABLE BY B.F. GOODRICH. NO SOLUTION IS OFFERED AND BF GOODRICH DOES NOT RETURN PHONE CALLS RELATED TO THIS ISSUE. REPEATED PHONE CALLS TO BF GOODRICH OVER EXTENDED PERIOD OF TIME SHOWS PROBLEM IS RECOGNIZED-NO PRODUCTION DATE OF THIS TIRE KNOWN. *TR
- NHTSA ID
- 10644725
- Incident
- Oct 15, 2014
- Mileage
- 112,000 mi
THE HEADLIGHTS STARTED TO FLICKER ON AND OFF WHILE DRIVING ON THE HIGHWAY AT NIGHT, THEN THE CAR STALLED. I INSTINCTIVELY PUT IT IN NEUTRAL TO TRY AND RESTART WHICH I DID BUT IT STALLED AGAIN AND THIS TIME IT WAS COMPLETELY DEAD WHILE UNFORTUNATELY ON THE CURVE OF A 2 LANE BRIDGE WITH NO SHOULDER OR BREAKDOWN LANE. LUCKILY THE HAZARD LIGHTS WERE ENOUGH FOR ON COMING TRAFFIC AND TRACTOR TRAILERS TO SEE ME IN TIME OR I COULD HAVE EASILY BEEN KILLED ON THAT BRIDGE. GREAT APPRECIATION TO DISPATCH AND THE STATE TROOPERS FOR THEIR ASSISTANCE. *TR
- NHTSA ID
- 10588751
- Incident
- May 8, 2014
- Mileage
- 113,312 mi
WIPERS CONTINUING FOR TWO YEARS TO OCCASIONALLY TURN ON AND OFF WITHOUT SWITCH ACTIVATION. ALTHOUGH THE ISSUE IS WELL DOCUMENTED IN MANY OF THE FORUMS FOR MARAUDERS, THE FACT THAT FORD HAS MADE NO RECALL IS SHAMEFUL. ONLY KNOWN FIX IS TO REMOVE THE FUSE WHEN THE WIPERS ARE NOT NEEDED, THOUGH IT IS SOMETHING THAT SHOULD HAVE BEEN RECALLED AND REPAIRED. *TR
- NHTSA ID
- 10516249
- Incident
- Mar 1, 2011
- Mileage
- 60,452 mi
2004 MERCURY MARAUDER HEADLIGHTS OCCASIONALLY STOP FUNCTIONING WITHOUT WARNING. RUNNING LIGHTS AND FOG LIGHTS CONTINUE WORKING, NO LOW/HIGH BEAM HEADLIGHTS AT ALL. SWITCH SEEMS TO BE THE ISSUE, FUSES ARE FINE AND NO BULBS OUT. RECENTLY HAD DEALERSHIP REPLACE DRIVER SIDE HEADLIGHT, ONLY CHANGE TO VEHICLE BEFORE ISSUE STARTED. POSSIBLE ISSUE CONTINUES IN DAYTIME, BUT HEADLIGHTS ARE NOT AS NEEDED IN DAYLIGHT. DUE TO NECESSARY DRIVING AT NIGHT ON HIGH SPEED AND UNLIT COUNTRY ROADS, THIS IS A SERIOUS ISSUE. *TR
- NHTSA ID
- 10516246
- Incident
- May 29, 2013
- Mileage
- 115,300 mi
THE HEADLIGHTS BECAME INOPERATIVE AND TURNED OFF WHILE TRAVELING DOWN THE ROAD. THE LIGHT CONTROL MODULE WAS FOUND FAULTY AND REPLACED. SEARCHING THE INTERNET REVEALED THIS IS A COMMON PROBLEM FOR THIS BASE MODEL CAR (FORD CROWN VICTORIA, MERCURY GRAND MARQUIS, AND MERCURY MARAUDER) AND NEEDS TO BE ADDRESSED AS A SAFETY ISSUE AS THE LOSS OF LIGHTS CAN CAUSE AN ACCIDENT. *TR
- NHTSA ID
- 10478104
- Incident
- Apr 2, 2012
- Mileage
- 40,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
ENGINE AND ENGINE COOLING:ENGINE
ENGINE MISFIRE WITH DIAGNOSTIC TROUBLE CODE (DTC) PEWEE, P0302, P0303, P0304, P0305, P0306, P0307, P0308, AND P0316. *TT
SUSPENSION
COSMETIC CRACKING OF LOWER CONTROL ARM BUSHING SLEEVE. *MJ
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ANTI-LOCK BRAKE SYSTEM (ABS) LIGHT ON WITH DIAGNOSTIC TROUBLE CODE (DTC) C1222 (SPEED WHEEL MISMATCH). *TT
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.