2004 Mercury Marquis Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Mercury Marquis, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Exterior lighting750.0%
- Steering428.6%
- Electrical321.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
HEADLIGHTS OUT. LOOKING FOR RECALL NUMBER.
TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 30 MPH AND ATTEMPTING TO TURN THE HEADLIGHTS ON, BOTH HEADLIGHTS FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/13/16*LJ UPDATED 08/15/2017*JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THERE WERE 355,000 RECALLS #14V704000, 13V385000 FOR 205-2011 MERCURY GRAND MARQUISE BUT DOES NOT INCLUDE 2004 MARQUISE, HOWEVER, MY MARQUISE ACCORDING TO MY MECHANIC SAYS THE ISSUE WITH MY CAR IS THE SAME. THERE ARE OVER 50 COMPLAINTS PERTAINING TO 2004 GRAND MARQUISE. FORD SAYS MY CAR DOES NOT APPEAR TO BE ON RECALL LIST HOWEVER IT SHOULD BE BECAUSE MY 2004 MERCURY GRAND MARQUISE HAS THE SAME EXACT ISSUE AS THE 2005-2011S. THIS IS A SAFETY ISSUE AND IT SHOULD IMMEDIATELY BE ADDRESSED, FORD HAS NOT IDENTIFIED MY VEHICLE EVEN THOUGH 2004'S WAS THE YEAR THESE CARS WERE BUILT.
TRIED TO STEER AND STEERING WHEEL WOULD NOT TURN. IT FELT LIKE THE STEERING WHEEL LOCKED. WHAT IF IT HAPPENED ON THE HIGHWAY AT A HIGH SPEED????? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
HEADLIGHTS OUT. LOOKING FOR RECALL NUMBER.
THERE WERE 355,000 RECALLS #14V704000, 13V385000 FOR 205-2011 MERCURY GRAND MARQUISE BUT DOES NOT INCLUDE 2004 MARQUISE, HOWEVER, MY MARQUISE ACCORDING TO MY MECHANIC SAYS THE ISSUE WITH MY CAR IS THE SAME. THERE ARE OVER 50 COMPLAINTS PERTAINING TO 2004 GRAND MARQUISE. FORD SAYS MY CAR DOES NOT APPEAR TO BE ON RECALL LIST HOWEVER IT SHOULD BE BECAUSE MY 2004 MERCURY GRAND MARQUISE HAS THE SAME EXACT ISSUE AS THE 2005-2011S. THIS IS A SAFETY ISSUE AND IT SHOULD IMMEDIATELY BE ADDRESSED, FORD HAS NOT IDENTIFIED MY VEHICLE EVEN THOUGH 2004'S WAS THE YEAR THESE CARS WERE BUILT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .