Driver assistanceFuel system
Filed May 6, 2023
The wrench light came on in the car and my OBD sensor will not pick up a code on what it could be. I was driving it yesterday to merge onto a highway when suddenly I couldn’t pass 15 mph and was stuck witch cars beeping and zooming around me. I had to shut the car off wait and turn it back on. The amount of complaints I’ve seen about the same exact issue happening to people in the same exact car is ridiculous to not be a recall. I am almost certain it’s a throttle bottle issue. This needs to be looked into and investigated before ford comes across a lawsuit.
- NHTSA ID
- 11520742
- Incident
- May 5, 2023
Fuel system
Filed Oct 2, 2020
TL* THE CONTACT'S SISTER OWNS A 2007 MERCURY MILAN. THE CONTACT'S SISTER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT'S SISTER STATED THAT ON TWO SEPARATE OCCASIONS, THE VEHICLE FAILED TO STOP IN A TIMELY MANNER WHILE DEPRESSING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT'S SISTER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REFUSED TO REPAIR THE VEHICLE SINCE THE VEHICLE WAS UNDER RECALL. THE VEHICLE WAS TOWED TO QUIRK FORD (540 SOUTHERN ARTERY, QUINCY, MA 02169) WHERE AN INSPECTION WAS PERFORMED THAT CONFIRMED THAT THE BRAKES WERE DEFECTIVE AS MENTIONED IN THE RECALL. DESPITE THE DIAGNOSIS, THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.
- NHTSA ID
- 11362441
- Incident
- Dec 31, 2019
- Mileage
- 100,000 mi
AirbagsElectricalFuel system
Filed Jan 29, 2020
AIR BAG IS COMING APART IT LOOKS LIKE IT'S ABOUT TO DEPLOY. BRAKES KEEP FREEZING UP. WHEN IT'S COLD OUTSIDE AND WHEN IT'S HOT OUTSIDE. CHANGED COLD AND SPARK PLUGS BOTH TIMES SPARK PLUGS AND COILS WERE BURNT AT THE END AND SOME TYPE OF GOOK WAS ON THE ENDS THAT BOTH SHOPS SAID THEY NEVER SAW BEFORE.
- NHTSA ID
- 11302921
- Incident
- Dec 18, 2019
- Mileage
- 137,155 mi
Fuel system
Filed Oct 4, 2017
THROTTLE BODY MALFUNCTION AND ACCELERATION PROBLEMS
- NHTSA ID
- 11031715
- Incident
- May 26, 2017
- Mileage
- 120,000 mi
Fuel system
Filed Sep 30, 2017
THROTTLE BODY MALFUNCTION
- NHTSA ID
- 11030679
- Incident
- Jun 7, 2017
- Mileage
- 120,000 mi
Driver assistanceFuel system
Filed Feb 21, 2014
2007 MERCURY MILAN CAME TO A COMPLETE STOP ON A 2 LANE HIGHWAY, AT A SPEED OF APPROXIMATELY 55 MPH IN THE LEFT HAND LANE WITH HEAVY TRAFFIC, NO INDICATION OF PROBLEM TO TRY AND EVEN PULL OVER. TOWED TO GARAGE, WAS UNABLE TO FIX. THEY TOWED IT TO A FORD DEALERSHIP, COILS, SPARK PLUGS, THROTTLE BODY AND PCM REPLACED, STILL WOULD NOT RUN. TOWED BACK TO ORIGINAL GARAGE. DID A SMOKE TEST ON CATALYTIC CONVERTER AND STATED 1 HAS TO BE REPLACED (WILL NOT PASS INSPECTION) BUT BECAUSE OF THE NUMBER OF "MISFIRES" THEY STRONGLY RECOMMEND REPLACING ALL THREE. AFTER SOME SEARCHING I HAVE FOUND THAT THIS IS A PROBLEM THAT FORD HAS NOT ONLY KNOWN ABOUT, BUT STATED THAT THEY WERE COOPERATING FULLY WITH THE GOVERNMENT, HOWEVER , THERE WAS NEVER A RECALL. I HAVE PLACED A COMPLAINT WITH NHTSA. I REQUESTED A QUOTE TO TRADE THE CAR IN, BUT BECAUSE OF IT'S PRESENT SITUATION THEY OFFERED ME $3400.00, KELLY BLUE BOOK VALUE IS $7000.00, I STILL OWE $3700.00 ON THIS VEHICLE, STILL HAVE TO HAVE CATALYTIC CONVERTERS REPLACED AND JUST HOPE THAT IT RUNS, AND DO NOT EVEN AT THIS TIME KNOW THE AMOUNT OF REPAIRS THIS FAR. I CONTACTED FORD HEADQUARTER AND THEY RESPONSE WAS FIRST TO HAVE IT TOWED AGAIN TO THE FORD DEALER. BUT WHEN I QUESTIONED WHY I WOULD NEED TO PAY YET ANOTHER TOWING FEE, SHE ABRUPTLY STATED . "THERE IS NOTHING WE CAN DO BECAUSE YOU DIDN'T HAVE IT INITIALLY DIAGNOSED BY FORD. THIS CAR POSES A POTENTIAL LIFE AND DEATH SITUATION FOR THE CONSUMER. *TR
- NHTSA ID
- 10565308
- Incident
- Jan 22, 2014
- Mileage
- 85,000 mi
EngineFuel systemPowertrain (other)
Filed Dec 27, 2013
WHILE FIRST DRIVING MY CAR FROM A STANDSTILL, I NOTICED THE "WRENCH IDIOT LIGHT" ON. THE CAR SEEMED TO BUCK AS IT WENT THROUGH IT'S GEARS. ALSO, THE SPEEDOMETER REGISTERED "0" AT THIS TIME. UPON ENTERING THE HIGHWAY, THE CAR WOULD NOT GO INTO WHAT I THINK IS 4TH GEAR. SEVERAL TIMES, THE CAR LURCHED FORWARD AND THEN THROTTLED BACK TO A LOW RPM, BEFORE RESPONDING TO THE GAS PEDAL. EVENTUALLY, I COULD RUN AT 55 MPH @ 3000 RPM'S, BUT IT WOULDN'T SHIFT ANY FURTHER, EVEN WHEN I WENT FASTER. AT THIS TIME, THE SPEEDOMETER NEEDLE FINALLY REGISTERED MY TRUE SPEED. A COUPLE OF TIMES, THE RPM'S SUDDENLY SHOT-UP AND THEN THE ENGINE THROTTLED BACK. HOWEVER, THE CAR FELT LIKE IT SHOULD HAVE GONE INTO IT'S FINAL FORWARD GEAR BUT COULDN'T. ON LOCAL ROADS. IT SHIFTS EXTREMELY HARD INTO IT'S GEARS. THE WHOLE TIME, THE CAR'S "WRENCH" LIGHT WAS ON. *TR
- NHTSA ID
- 10557413
- Incident
- Dec 26, 2013
- Mileage
- 182,000 mi
ElectricalEngineFuel system
Filed Jul 2, 2013
INCIDENT OCCURRED AS DRIVER OF MERCURY MILAN 2007 AWD PREMIER VEHICLE WAS DRIVING ON THE HIGHWAY AT A SPEED OF AROUND 50-45MPH. THE CAR BEGAN TO SHUDDER AND VIBRATE. VEHICLE DASH LIGHTS AND ENGINE CUT OUT COMPLETELY IN THE MIDDLE OF DRIVING, DRIVER MANAGED TO MAKE IT SAFELY TO THE SIDE OF THE ROAD. CAR WAS TOWED TO NEARBY AUTO SERVICE FACILITY. UPON INSPECTION THE PCM MODULE WAS FOUND TO BE DEFECTIVE. THE PCM MODULE SHORTED OUT ALL 6 IGNITION COILS AND DUMPED FUEL INTO THE CONE OF ONE CATALYTIC CONVERTER STOPPING IT FROM WORKING. FURTHER INVESTIGATION SHOWED THAT THE PCM MODULE IS A DOCUMENTED PROBLEM FOR A VARIETY OF MAKES AND MODELS OF FORD/MERCURY CARS. THE PCM MODULE WAS ALSO ON BACKORDER FROM MULTIPLE LOCATIONS. THE MECHANIC ALSO MADE EXTENSIVE INQUIRIES ABOUT THE CURRENT PCM MODULE AND THE BACKORDERED PCM (WITH NEW DRIVERS AND PROGRAMMING). THE MECHANIC WAS INFORMED THAT PLACING THE OLD PCM IN THE CAR WOULD RESULT IN SIMILAR ELECTRICAL COMPONENTS BEING COMPROMISED BECAUSE OF THE FAULTY VERSION OF THE PCM. TOTAL BILL RESULTED IN $3600, GROSS SAFETY HAZARD FOR THE CAR SHUTTING DOWN ON A BUSY HIGHWAY. IT IS MY HOPE THAT FORD BEGINS TO EVALUATE THIS AS AN ISSUE AND PUSH IT TO THE RECALL LIST BEFORE SOMEONE GETS SERIOUSLY HURT. LASTLY, THE BACK ORDERED PART MEANT THE CAR WAS NOT AVAILABLE TO DRIVE FOR OVER A MONTH. *TR
- NHTSA ID
- 10522832
- Incident
- Jun 11, 2013
- Mileage
- 80,000 mi
Fuel systemPowertrain (other)
Filed Jun 18, 2012
DRIVING ON INTERSTATE AT APPROXIMATELY 75 MPH ON 11/16/2011 WHEN VEHICLE SUDDENLY LOST POWER, ENGINE STILL RUNNING BUT NO RESPONSE TO ACCELERATOR. FORTUNATELY THERE WAS MINIMAL TRAFFIC AND I WAS ABLE TO COAST AND EXIT THE HIGHWAY INTO A TRUCK STOP. VEHICLE WAS TOWED TO A STATION THAT IDENTIFIED A THROTTLE ACTUATOR SHUTDOWN. SYSTEM WAS RESET BUT NO OTHER PROBLEM COULD BE IDENTIFIED AT THAT TIME. THE SAME THING HAPPENED ON 6/15/2012, TRAVELING AT APPROX. 40 MPH ON A BACK ROAD, NO OTHER TRAFFIC, WAS ABLE TO SAFELY PULL TO THE SIDE. VEHICLE MILEAGE AT TIME OF SECOND INCIDENT WAS APPROX 100,040. VEHICLE WAS TOWED TO A DEALERSHIP WHERE THE PART TO BE REPLACED WAS IDENTIFIED. MY CONCERN IS THIS REPRESENTS A POTENTIAL SAFETY HAZARD WERE THIS TO OCCUR ON A BUSY HIGHWAY. THERE IS ALSO A HARD JARRING OF THE TRANSMISSION WHEN THE THROTTLE SHUTDOWN OCCURS. *TR
- NHTSA ID
- 10462133
- Incident
- Nov 16, 2011
- Mileage
- 88,479 mi
Fuel system
Filed Jan 17, 2009
ON THE MORNING OF JANUARY 6, 09 MY WIFE STOPPED TO FILL HER CAR WITH GAS. AFTER THE CAR WAS FULL AND THE PUMP SHUT OFF SHE REMOVED THE NOZZLE FROM THE TANK AND WAS IMMEDIATELY SPRAYED WAS GAS. SHE WAS LUCKY THAT SHE WAS JUST A BLOCK FROM HOME AND WAS ABLE TO GET CLEANED UP WITHOUT GETTING HURT. THIS IS NOT THE FIRST OCCURRENCE OF GAS BLOWBACK WITH THIS CAR. *TR
- NHTSA ID
- 10255395
- Incident
- Jan 6, 2009
- Mileage
- 34,300 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.