2009 Mercury Milan Airbags Problems

Check engine light airbag light brake light on my car they turned them off and they turned on right after

NHTSA ID

11595626

Incident

Jun 11, 2024

THERE IS A FEDERAL RECALL ON MY VEHICLE. I HAVE SET UP AN APPOINTMENT TWICE WITH MATHEWS FORD IN NEWARK, OHIO. THEY HAVE FAILED TO FIX THE PROBLEM. THE FIRST TIME I TOOK IT IN THEY SAID BECAUSE OF COVID THEY WERE NOT FIXING THEM. I SPOKE TO A REPRESENTATIVE FROM FORD WHO SET UP A SECOND APPOINTMENT. THEY WERE SUPPOSE TO PICK UP THE CAR ON 02/24 AND NEVER ARRIVED.

NHTSA ID

11398914

Incident

Feb 24, 2021

Mileage

198,000 mi

THERE IS A RECALL ON MY MERCURY MILAN 2009. LAST OCTOBER SEPTEMBER OCTOBER I TOOK MY CAR TO HOFFMAN FORD FOR THE REPLACEMENT OF THE RECALL ON THE AIRBAGS. AFTERWARDS I NOTICED THAT THERE WAS A RAISING OF THE DASHBOARD WHERE THEY REPLACE THE AIRBAG. I BOUGHT IT TO THEIR ATTENTION, AND THEY SAID IT WAS FROM THE GLUE THAT WAS USED. LATER A FEW MONTHS LATER I NOTICED THE AIRBAG AREA WAS EXPANDING AND FOAM WAS COMING THROUGH THE AIRBAG AREA & VENTS OVER THE.CONSUL.I CALLED FORD MANF TO REPORT THIS ISSUE. THEY SAID TO SOMEONE WILL GIVE ME A CALL BACK ,I NEVER GOT A CALL BACK. ALSO AFTER THE REPLACEMENT OF THE AIRBAGS THERE WAS AN ISSUE WITH MY BRAKES.THEY TOLD ME BECAUSE OF THE CAR SETTING THAT IS PROBABLY JUST RUSTY, BUT I WASN'T COMFORTABLE AND I CALLED THEM AND TOLD THEM THAT I WAS GOING TO BRING THE CAR TO THEM AND LOOK AT IT AGAIN BECAUSE SOMETHING WAS DEFINITELY WRONG. THE INVESTIGATOR WHO LOOKED AT THE CAR TO DO THE WORK FOR THE INSURANCE NOTICE THAT THE AIRBAG DOES NOT EXPAND OUT NOTHING ELSE WAS SAID ABOUT THAT BUT OBVIOUSLY THEY DIDN'T CHECK THE BRAKES BECAUSE RIGHT AFTER THAT IS WHEN THE CAR WENT TO HOFFMAN'S AND I NEVER DROVE IT AGAIN TILL THEN AND THAT'S WHEN WE FOUND OUT ABOUT THE BRAKES. NOW JUST THIS WEEK DECEMBER 25TH 2019 THERE HAS BEEN A RECALL ON THE BRAKES OF THE MERCURY MILAN 4 MM V I BELIEVE TO 2011. SO I BELIEVE THIS WAS THE REASON FOR THE ACCIDENT. I AM ACTUALLY DRIVING A DEATHTRAP CAR. I HAD MY BACK BRAKES REPLACED WITH NEW BRAKES JUST A YEAR AGO AND A MONTH AGO I HAD TO GET NEW BRAKES AGAIN ALREADY. I HAVE LOST TWO JOBS BECAUSE OF THIS CAR BECAUSE I CANNOT TRANSPORT CHILDREN BECAUSE OF THE HAZARD'S. MY LICENSE HAS POINTS AGAINST IT NOW, I PAID A HIGH DEDUCTIBLE, ALL BECAUSE OF THE RECALLS ON THE BRAKES THAT THEY WOULDN'T ACKNOWLEDGE FROM THE BEGINNING. THANK YOU, [XXX] THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11301122

Incident

Apr 10, 2019

Mileage

140,000 mi

"TAKATA RECALL" HAVE RECEIVED MULTIPLE TIMES RECALL WARNINGS ABOUT THIS AIRBAG RECALL. I HAVE CALLED THE LOCAL FORD DEALER AT SARATOGA SPRINGS,NY AND THEY REPORTED THEY DO NOT HAVE PARTS TO REPLACE, ON BACK ORDER. WE HAVE CALLED MONTHS AGO ANOTHER DEALER WHO SAID THE SAME THING. WOULD LIKE TO KNOW IF THERE IS A TIME LIMIT ON THIS. WORRIED ABOUT DRIVING CAR.

NHTSA ID

11217677

Incident

May 31, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2018. FLOOD FORD OF EAST GREENWICH (2545 S COUNTY TRAIL, EAST GREENWICH, RI 02818) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR AND WOULD LET THE CONTACT KNOW WHEN THEY ARRIVE. THE MANUFACTURER CALLED THE DEALER AND WAS INFORMED THAT THE CONTACT WAS NOT ON THEIR LIST TO RECEIVE REPLACEMENT AIR BAGS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11164473

Incident

Jul 1, 2018

NUMEROUS ATTEMPTS TO FIX AIRBAG SINCE RECEIVING NOTICE MARCH 2017, BUT PARTS ARE STILL NOT AVAILABLE.

NHTSA ID

11155943

Incident

Mar 1, 2017

TAKOTA RECALL

NHTSA ID

11155721

Incident

Jan 1, 2009

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

NHTSA ID

11153739

Incident

Jan 10, 2017

TAKATA RECALL: TO DATE, I HAVE NOT RECEIVED NOTICE THAT RECALL CAN BE REPAIRED. RECALL HAS NOT BEEN ADDRESSED IN A TIMELY MANNER.

NHTSA ID

11152294

Incident

Nov 18, 2018

TAKATA RECALL. I HAVE BEEN TRYING OVER A YEAR TO GET MY CAR IN TO HAVE THE AIRBAG REPLACED BUT MY DEALER KEEPS SAYING THEY DON'T HAVE ANY AIRBAGS AND WON'T GIVE ME AN APPOINTMENT. THE CAR IS NOT SAFE TO DRIVE AND NOW THE SUSPENSION IS GOING OUT, THE RADIATOR IS LEAKING AND OIL IS LEAKING.

NHTSA ID

11151069

Incident

Nov 10, 2017

TAKATA RECALL. NO FIX CURRENTLY AVAILABLE FOR MY "POTENTIALLY" AFFECTED VEHICLE. WHAT ARE THE NEXT STEPS?

NHTSA ID

11144624

Incident

Oct 25, 2018

Mileage

95,000 mi

TAKATA RECALL. STILL UNABLE TO GET THE RECALL FIXED ON MY CAR AND I'M AFRAID THAT I MAY HAVE AN ACCIDENT AND BE IMPAIRED BY A FAULTY AIRBAG.

NHTSA ID

11144306

Incident

Jan 11, 2018

TAKATA RECALL REMEDY NO YET AVAILABLE,FORD CLAIMS NO PARTS AVAILABLE

NHTSA ID

11143840

Incident

Jan 10, 2017

AIRBAG RECALL; BRANDON FORD, BRANDON FL CONTINUES TO SAY THEY DO NOT HAVE THE PARTS TO FIX THE RECALL. THIS HAS GONE ON FOR OVER A YEAR.

NHTSA ID

11140037

Incident

Jan 1, 2018

Mileage

50,000 mi

TAKATA RECALL THE MANUFACTURER IS TAKING TO LONG TO MAKE CORRECTION. I'VE BEEN WAITING FOR MONTHS. BEING TOLD BY DEALERSHIP (GORNO FORD)THEY DO NOT KNOW WHEN PARTS WILL BE MADE AVAILABLE TO MAKE CAR SAFE.

NHTSA ID

11139479

Incident

Jun 4, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUMMIT FORD LINCOLN (305 GRANT AVE, AUBURN, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11131774

Incident

Feb 9, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (AUTONATION FORD ST PETERSBURG, 2525 34TH ST N, ST PETERSBURG, FL 33713) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11129513

Incident

Jun 1, 2016

CONTACT AUTOWAY LINCOLN IN CLEARWATER FLORIDA THE SELLING AND THEY HAVE DONE NOTHING TO GIVE ANY INDICATION WHEN THEY WILL REPAIR THIS VEHICLE. THIS RECALL HAS BEEN GOING ON FAR TO LONG SINCE DECEMBER 2017 AND YET NO CONCERN OF MY SAFETY DRIVING THIS VEHICLE. ZERO CONCERN!!!

NHTSA ID

11123839

Incident

Dec 1, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), WHICH INDICATED THAT THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11123340

Incident

Aug 29, 2018

2 NOTICE FOR FORD IN REGARDS TO PASSENGER SIDE AIRBAG RECALL AND NOW ONE FROM NYS DMV. NYS DMV SAYS PARTS ARE AVAILABLE, CALL SMITH CAIRNS FORD 914-337-8100 AND TOLD PARTS WILL NOT BE AVAILABLE UNTIL MID SEPTEMBER AT THE EARLIEST.

NHTSA ID

11122024

Incident

Aug 24, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LATHAM FORD (637 COLUMBIA ST EXT, LATHAM, NY 12110, (518) 785-4161) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS *JS

NHTSA ID

11121904

Incident

Jan 11, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT DID NOT CALL THE DEALER BECAUSE THE RECALL NOTICE STATED THAT THE DEALER WOULD CALL THE CONTACT WHEN PARTS BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11121894

Incident

Jan 11, 2018

FORD MOTOR COMPANY SENT ME A LETTER IN MAY 2018 SAYING THEY STILL DO NOT HAVE AIR BAG REPLACEMENTS BUT WOULD GET ME A RENTAL CAR UNTIL THE REPLACEMENTS COME IN. I HAVE CONTACTED DEALERSHIPS AS THEY REQUESTED BUT NO DEALERSHIP CAN FIND A RENTAL COMPANY TO GET ME A CAR FOR THE $44 A DAY THEY ALLOW. I HAVE CONTACTED FORD MOTOR COMPANY MANY MANY TIMES SINCE MAY 30, BY PHONE, EMAIL AND LETTER. THE ONLY THING I HAVE GOTTEN FROM THEM IS A CASE NUMBER AS FOLLOWS: [XXX]. NO HELP IN GETTING A RENTAL CAR. I AM BEYOND FRUSTRATED AND HOPE YOU CAN HELP. [XXX] CAR IS REGISTERED IN MY HUSBANDS NAME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11121872

Incident

May 30, 2018

TAKATA RECALL-I CANNOT SELL MY CAR WITH THIS RECALL NOT BEING REPAIRED. I NEED A REMEDY OR REPLACEMENT ASAP

NHTSA ID

11120824

Incident

Aug 18, 2018

"TAKATA RECALL" ERNEST MCCARTY FORD REFUSES TO REPAIR ... THE SERVICE WRITER SAYS THAT FORD HAS NOT NOTIFIED HIM TO REPAIR .

NHTSA ID

11110276

Incident

Jun 1, 2018

Mileage

102,650 mi