Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1999 Mercury Mountaineer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
EXPLODING AIRBAGS FILLED VEHICLE WITH SMOKE AND ASH. I RECEIVED MINOR BURNS AND ABRASIONS ON ARMS AND FACE, DAUGHTER RIDING IN BACK SEAT RECEIVED BLACK EYE FORM FLYING OBJECT AND REQUIRED SCAN OF HEAD TO RULE OUT HEAD INJURY. WAS RESULT OF ACCIDENT
DT*: THE CONTACT STATED THE VEHICLE LOST TRACTION, DUE TO ICE ON THE ROAD, AND HIT A GUARD RAIL, WHILE TRAVELING 20 MPH. THE VEHICLE IMPACTED THE GUARD RAIL HEAD ON, AND THE FRONTAL AIRBAGS FAILED TO DEPLOY. BOTH PARTIES WERE SECURED BY THE SEAT BELTS. A POLICE REPORT AND PHOTOS WERE TAKEN OF THE INCIDENT. THE VEHICLE WAS DRIVEN AWAY AFTER THE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED REPAIR SHOP AS INSTRUCTED BY THE INSURER. THE SERVICE DEALER AND MANUFACTURER WERE NOT ALERTED.
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE HIT ANOTHER VEHICLE FROM BEHIND AND THE FRONTAL AIRBAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AT THE SCENE AND THE DRIVER SUSTAINED MINOR INJURIES. AFTER THE ACCIDENT, THE AIR BAG LIGHT ILLUMINATED. THE DEALERSHIP WAS NOT ALERTED AND NO INSPECTIONS HAVE BEEN MADE.
1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR
AIR BAG LIGHT KEEPS TURNING ON. VEHICLE HAS BEEN TAKEN TO THE REPAIR SHOP BUT THEY WERE UNABLE TO TURN IT OFF. THERE WERE NO CURRENT RECALLS FOR THE AIR BAGS ON THIS PARTICULAR VEHICLE.*AK
WHILE DRIVING THERE WAS UNATTENDED ACCELERATION. CONSUMER'S FOOT ACTUALLY WAS ON THE BRAKE AND AT THE ACCELERATOR PEDAL AT THE SAME TIME. THE PEDALS WERE VERY CLOSE TOGETHER. ACCIDENT OCCURRED. VEHICLE WAS TOTALED. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY.*AK.....ONCE OFF THE EXIT RAM SLID THROUGH GRASS AN DINTO PINE TREE. *AK
THE SIDE AIR BAG INDICATOR LIGHT COME ON WHILE DRIVING. THE DEALERSHIP INDICATED THIS OCCURRED BECAUSE OF A HIGH VOLTAGE ISSUE WITH THE SIDE AIR BAG CONTROL SWITCH. THE SWITCH HAS TO BE REPLACED. THE CAUSE OF THE HIGH VOLTAGE ISSUE WAS UNDETERMINED. *JB
AIRBAG LIGHT STAYS ON AND HAS BEEN IN REPAIR SHOP 78 DAYS SINCE I BOUGHT IT, 1-2001, AIRBAG STILL IS NOT FIXED. *LA
THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT A WIRE UNDER THE DRIVER'S SEAT WAS BROKEN. THE CONSUMER WAS TOLD THAT AS LONG AS THE LIGHT REMAINED ILLUMINATED THE AIR BAGS MIGHT NOT INFLATE IN THE EVENT OF A CRASH (PART # 3L2Z-14B455-AA). *NLM *NLM
AIR BAG LIGHT IS ALWAYS ON THE DASHBOARD. DEALER HAS INSPECTED VEHICLE 9 TIMES, AND PROBLEM STILL RECURRING.*AK
LOSS OF CONTROL WHILE DRIVING 70-73 MPH. VEHICLE WENT INTO A ROLLOVER CRASH, AND NEITHER AIR BAGS DEPLOYED. *AK CONSUMER STATES THAT THIS INCIDENT RESULTED IN THE DEATH OF HER DAUGHTER. *SCC
AIRBAG LIGHT CAME ON. COMPUTER READ THE WIRING HARNESS WAS FAULTY AND HAD TO BE REPLACED. *AK THE CONSUMER STATES THAT THE AIR BAG LIGHT HAD COME ON. THE MANUAL INDICATES THAT THE VEHICLE MUST BE SERVICED IMMEDIATELY. WHEN THE VEHICLE WAS SERVICED, THE SERVICE WRITER MADE IT CLEAR THAT THIS IS A COMMON PROBLEM. THE FACTORY HARNESS INDICATES THERE IS A PROBLEM WITH THE HEAD REST AIR BAG ONLY. (THERE ISN'T ONE) NOW THE CONSUMER IS FORCED TO REPLACE THE FACTORY WIRE HARNESS WITH A RE-ENGINEERED HARNESS THAT SENDS THE COMPUTER THE PROPER INFORMATION. *SCC
AIRBAG LIGHT COMES ON, FLASHES GOES OFF, COMES BACK ON. DEALER RECOGNIZES PROBLEM AND HAS DESIGNED A ROBUST ELECTRICAL HARNESS REPLACEMENT BUT REFUSES TO COVER COSTS. THIS RE-DESING OF THE ELECTRICAL SYSTEM FOR THE PROPER FUNCTIONING OF THE AIRBAG RESTRAINT SYSTEMS WAS FIRST RECOGNIZED BY THE MANUFACTURER IN 1999, THE DATE OF THE VEHICLE. THE NHTSA BULLETIN NUMBER IS SB610933. PLEASE HELP!!! THIS IS A SERIOUS SAFETY ISSUE AND CONCERN FOR NOT ONLY MYSELF BUT THE SAFTEY OF MY CHILDREN.*AK
AFTER STARTING VEHICLE AIR BAG LIGHT FAILED TO TURN OFF. WOULD REMAIN ON CONTINUOUSLY WHILE VEHICLE IS BEING OPERATED. WOULD FLASH A CODE FIRST WHEN LIGHT COMES ON. BEEN TO DEALER TWICE & MECHANIC COULD NOT LOCATE CAUSE OF PROBLEM. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .