Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jul 3, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 151 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 1999 Mercury Mountaineer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming electrical
Shown in the owner’s own words, exactly as filed
Electrical
Filed Jul 3, 2011
Fire reported2 injuries reported
HAVE BEEN HAVING TROUBLE WITH DOOR LOCKS, DELAY SWITCH ON REARVIEW MIRROR, WINDOW LOCK AND WINDOW FUNCTIONS, ABS ON ALL THE TIME ,DOOR AJAR LIGHT ON ALL THE TIME. NONFUNCTIONING DOME LIGHT SWITCHES AND INTERMITTENT CHECK ENGINE LIGHT ( WHICH WHEN CHECKED WAS DETERMINED TO BE SOME UNKNOWN INSUFFICIENT EXHAUST FLOW ISSUE). CONSTANT CLICKING NOISES COMING FROM THE FAR LEFT DRIVERS SIDE OF DASH. WE NOTICED A FLAME COMING OUT OF MY LEFT FRONT TOP DASH VENT AFTER CAR HAD BEEN PARKED FOR 5+ HOURS. IT'S OBVIOUS THE FIRE STARTED IN THE DASH AND IT BURNT BOTH OF THE WIRING HARNESSES UNDER THE LEFT FRONT CONTROL PANEL HITTING THE VENT LINE AND COMING OUT THE TOP VENT OF THE DRIVERS SIDE OF THE DASH. WE HAD TO POOR BUCKETS OF WATER INSIDE DASH VENTS/ OPENINGS AND FRONT HOOD AREA TO GET THE FLAMES OUT. OUR INJURIES WERE INCURRED WHILE TRYING TO PUT OUT THE FIRE. *TR
NHTSA ID
10410359
Incident
Jul 1, 2011
Mileage
196,828 mi
Electrical
Filed Apr 3, 2007
Fire reported
TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. WHILE DRIVING THE VEHICLE THE CONTACT SMELLED SMOKE AND PULLED OFF THE ROAD. AS THE SMELL INTENSIFIED THE CONTACT TURNED OFF THE IGNITION SWITCH AND EXITED THE VEHICLE. THE CONTACT STATED THAT WITHIN FIVE MINUTES THE SMOKE TURNED GRAY AND BLACK IN COLOR. THE FIRE DEPARTMENT WAS NOTIFIED, AND, BY THE TIME THEY ARRIVED, THE VEHICLE WAS IN FLAMES UNDERNEATH THE HOOD. THE VEHICLE WAS TOWED TO THE INSURANCE INVESTIGATORS, AND A REPORT WAS PENDING TO DETERMINE THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGE WERE 54,717.*AK
NHTSA ID
10186820
Incident
Mar 29, 2007
Mileage
54,717 mi
Electrical
Filed Mar 26, 2004
MY GRAPHICH DISPLAY (CLOCK/RADIO STATIONS, MODE) STOPPED WORKING ON MY RADIO. THE AUTO SHOP HAS REPLACED THE RADIO TWICE WITH THE SAME RESULTS. ALL CABLING AND FUSES WERE CHECKED AND CERTIFIED OKAY. ALL OTHER COMPONENTS ARE WORKING EXCEPT FOR THE DISPLAY. HELP!!!!*AK
NHTSA ID
10063952
Incident
Mar 16, 2004
Mileage
86,500 mi
Electrical
Filed Mar 1, 2004
CD PLAYER DOES NOT WORK AND GRAPHICAL DISPLAY NOT WORKING. HAD IDENTICAL PROBLEM IN SEPT/OCT 2002. UNDER EXTENDED WARRANTY. PAID $100 FOR NEW RADIO. HAPPENED AGAIN DEC 2003 - SAME THING CD STOPPED WORKING AND GRAPHICAL DISPLAY NOT WORKING.*AK REPLACED - SEPT/OCT 2002. NOW SAME PROBLEM WITH NEW ONE.
NHTSA ID
10060089
Incident
Dec 1, 2003
Mileage
75,000 mi
ElectricalEngineTires & wheels
Filed Jan 15, 2004
TOOK THE TRUCK BACK TO THE DEALER FOR THE FOUR TIME 9/2903 FOR THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE SAME CODE KEEPS COMING UP AND IT IS GETTING OLD NOT TO HAVE THE TRUCK THAT WE ARE STILL PAYING FOR MONTHLY.ANND I HAVE ALL THE WORK ORDERS FOR WHAT THEY DID
NHTSA ID
10069447
Incident
Sep 15, 2003
Mileage
34,000 mi
Electrical
Filed Dec 1, 2003
THE DISPLAY ON THE PREMIUM FACTORY RADIO DOES NOT FUNCTION PROPERLY. ILLUMINATED DIGITS OF THE DISPLAY PANEL MAY WORK INTERMITTENTLY OR NOT WORK AT ALL. ALL OTHER FUNCTIONS OF THE RADIO SEEM TO WORK. MY RESEARCH INDICATES THAT THIS HAS BEEN A PROBLEM ON RADIOS INSTALLED IN VARIOUS FORD MOTOR COMPANY PRODUCTS OF THE 1997-2001 MODEL YEAR RANGE. FORD MOTOR COMPANY SHOULD MAKE A NO-CHARGE REPAIR ON THESE RADIOS.*AK
NHTSA ID
10049012
Incident
Apr 20, 2003
Mileage
60,000 mi
Electrical
Filed Nov 12, 2003
NHTSA RECALL 00-V-072-000: VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWER TRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, IT COULD NOT BE TURNED OFF. THE CONSUMERS VEHICLE EXPERIENCED THE SAME PROBLEM. *AK *LA *JB
NHTSA ID
10040369
Incident
Sep 23, 2003
Electrical
Filed Sep 24, 2003
1999 MERCURY MOUNTAINEER ELECTRICAL BURNING SMELL COMING FROM VEHICLE.*MR *CB
NHTSA ID
10040607
Incident
Jan 1, 1901
AirbagsElectrical
Filed May 29, 2002
AIRBAG LIGHT COMES ON, FLASHES GOES OFF, COMES BACK ON. DEALER RECOGNIZES PROBLEM AND HAS DESIGNED A ROBUST ELECTRICAL HARNESS REPLACEMENT BUT REFUSES TO COVER COSTS. THIS RE-DESING OF THE ELECTRICAL SYSTEM FOR THE PROPER FUNCTIONING OF THE AIRBAG RESTRAINT SYSTEMS WAS FIRST RECOGNIZED BY THE MANUFACTURER IN 1999, THE DATE OF THE VEHICLE. THE NHTSA BULLETIN NUMBER IS SB610933. PLEASE HELP!!! THIS IS A SERIOUS SAFETY ISSUE AND CONCERN FOR NOT ONLY MYSELF BUT THE SAFTEY OF MY CHILDREN.*AK
NHTSA ID
762438
Incident
Feb 5, 2002
ElectricalEngineExterior lighting
Filed May 11, 2000
WHILE DRIVING VEHICLE CUT OFF WITHOUT PRIOR WARNING, CAUSING LOSS OF STEERING. ALSO, HEADLIGHTS WENT OUT. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED THE BATTERY. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
NHTSA ID
861746
Electrical
Filed Feb 17, 2000
HORN, WHICH IS LOCATED IN MIDDLE OF STEERING WHEEL AND UNDERNEATH PLASTIC PANEL OF AIRBAG, IS TOO HARD TO PRESS. CONSUMER MUST USE BOTH HANDS BEFORE HORN WILL SOUND. *AK
NHTSA ID
857095
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own