RoadVitals

1996 Mercury Mystique Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
185
Latest Oct 13, 2009
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
19
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 22, 1996

What this page shows

Our database holds 185 NHTSA owner-reported complaints for the 1996 Mercury Mystique. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 185 · page 1 of 8

Airbags
Filed Oct 13, 2009
Crash reported3 injuries reported

1996 MERCURY MYS AIR BAGS FAILURE IN CAR ACCIDENT. *TR

NHTSA ID
10287219
Incident
Sep 23, 2009
Mileage
88,000 mi
Electrical
Filed Jan 11, 2009
Fire reported

THE UNDER HOOD WIRE HARNESS BURNED UP. THIS CAR HAS 89,000 MILES AND RUNS GOOD. I HEARD THERE WAS A RECALL / TSB #( ONP 99M03) ON THIS CAR BUT FORD WILL NOT HONOR IT BECAUSE THE CAR IS OVER 10 YEARS OLD. I THINK FORD SHOULD REIMBURSE FOR REPAIRS OR BUY BACK THE CAR. THIS IS A DANGEROUS SITUATION AS THE CAR WILL STALL ABRUPTLY AND LOSE POWER STEERING. *TR

NHTSA ID
10254653
Incident
Jan 1, 2009
Mileage
89,000 mi
ElectricalExterior lighting
Filed Feb 6, 2008

TL*THE CONTACT OWNS A 1996 MERCURY MYSTIQUE. THE PARKING LIGHTS ON THE FRONT AND REAR OF THE VEHICLE ALONG WITH THE INSTRUMENT PANEL LIGHTS WERE INOPERATIVE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V103000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE CURRENT AND FAILURE MILEAGES WERE 138,552.

NHTSA ID
10217287
Incident
Jan 15, 2008
Mileage
138,552 mi
Transmission
Filed Oct 23, 2007

THE FORWARD GEARS ON MY TRANSMISSION HAVE CEASED TO WORK. NOW I'M BEING TOLD THAT THE TRANSMISSION NEEDS TO BE REPLACED. I FIND IT KIND OF WEIRD THAT A 96 NEEDS A NEW TRANSMISSION ALREADY. *TR

NHTSA ID
10206597
Incident
Oct 19, 2007
Mileage
148,000 mi
Electrical
Filed Aug 21, 2007

FAULTY WIRING INSULATION MAKES THE CAR INOPERABLE AND DANGEROUS TO OPERATE. *TR

NHTSA ID
10200255
Incident
Aug 20, 2007
Mileage
96,500 mi
Electrical
Filed Aug 3, 2007

TL*THE CONTACT OWNS A 1996 FORD MERCURY MYSTIQUE. WHILE DRIVING 60 MPH THE SPEED ODOMETER WENT FROM ZERO TO 120, THE RMP WENT UP TO 40,000, THE OVER DRIVE LIGHT ILLUMINATED AND THE VEHICLE SHIFTED OUT OF GEAR. THE MECHANIC STATED THAT THE WIRING HARNESS WAS FAILED AND THE VEHICLE IS NO LONGER DRIVABLE. THERE IS A RECALL FOR THE ELECTRICAL SYSTEM (NHTSA CAMPAIGN #01V230000) HOWEVER; THE MANUFACTURE STATED THAT THE VIN WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 63,500 AND THE FAILURE MILEAGE 61,900.

NHTSA ID
10198423
Incident
Jul 31, 2007
Mileage
61,900 mi
Suspension
Filed May 7, 2007

FOR ALONG TIME THERE HAS BEEN BEARING CHANGES. I GAVE MY CAR TO A TENANT AND SHE WANTED IT TO GET INSPECTED, BUT SHE NEEDED BOTH FRONT SPRING COILS TO BE REPLACED. AND FOR A LONG TIME THE AIR CONDITIONING (A/C) BEARINGS HAVE BEEN BAD. IT IS GOING TO COST HER MUCH MONEY. CAN A CLAIM BE MADE BECAUSE OF A RECALL?*AK

NHTSA ID
10189960
Incident
May 7, 2007
Mileage
185,000 mi
Electrical
Filed Sep 7, 2006
Fire reported

CAR HAS HAD INCREASING NUMBER OF ELECTRICAL PROBLEMS...CHECK ENGINE LIGHT COMING ON. MECHANICS COULDN'T FIND WHAT WAS TRIGGERING IT AFTER REPLACING THE OXYGEN SENSORS REPEATEDLY. OTHER TWITCHES (STALLING, BURNED UP TURN SIGNAL MODULE,) FINALLY CULMINATING IN COMPLETE BRAKE LIGHT AND REVERSE LIGHT FAILURE. TOOK THE CAR BACK TO MY MECHANICS, WHO REPLACED THE SIGNAL MODULE, AND SHOWED ME THE BURN MARKS ON IT. THEY STATED THAT THEY TRIED TO GET THE BRAKE LIGHTS TO WORK, AND FOUND THAT THE PRIMARY WIRING HARNESS WAS JUST DISINTEGRATING (INSULATION FAILURES ALL OVER.) THEY CALLED FORD/MERCURY BEFORE THEY TOLD ME OF THIS PROBLEM, AND WERE TOLD THAT FORD/MERC WOULD REPLACE THE HARNESS AS LONG AS THE CAR HADN'T GONE OVER 100K MILES, AND WAS NOT MORE THAN TEN YEARS OLD (IT WASN'T.) DROPPED THE CAR AT A LOCAL FORD DEALER, WHO CALLED ME BACK TO SAY THAT THEY WOULD HAVE BEEN GLAD TO REPLACE THE HARNESS, HAD I FOUND THE PROBLEM PRIOR TO JAN 2006. THEY PROMPTLY INFORMED THAT THEY WOULD BE MORE THAN HAPPY TO REPLACE THE HARNESS FOR ABOUT $2,000.00 I INFORMED THEM THAT I'D BE MORE THAN HAPPY TO PERFORM BRAIN SURGERY ON THEM WITH A WEEDEATER AT NO CHARGE. I'LL NEVER PURCHASE ANOTHER FORD PRODUCT IN MY LIFE, AND I UNFORTUNATELY CURRENTLY OWN FIVE. *NM

NHTSA ID
10167604
Incident
Aug 21, 2006
Mileage
98,400 mi
Fuel system
Filed Jun 16, 2006

DT*: THE CONTACT STATED THERE WAS FUEL LEAKAGE WHEN THE VEHICLE WAS BEING FUELED. THERE IS A NHTSA RECALL, # 99V247000, REGARDING THE FUEL SYSTEM GASOLINE STORAGE TANK ASSEMBLY FILLER PIPE AND CAP. THE VIN WAS NOT INCLUDED IN THE RECALL. ALTHOUGH THE MANUFACTURER WAS ALERTED, NO INSPECTIONS HAVE BEEN MADE.

NHTSA ID
10160006
Incident
Jun 15, 2006
Mileage
81,464 mi
Fuel system
Filed Jan 10, 2006

I FIRST STARTED SMELLING FUEL AFTER FUELING UP MY CAR. THEN LATER I NOTICED THAT FUEL LEAKS OUT FROM UNDER MY CAR WHEN I PUT FUEL INTO IT. I RECENTLY NOTICED IT RUNNING OUT FROM UNDER THE CAR WHEN I JUST HAPPEN TO FILL UP AT A GAS STATION THAT WAS ON AN INCLINE. I TOOK THE CAR TO A DEALERSHIP AND THEY SAID THAT THE FORD RECALL #99S24 DOES NOT APPLY TO MY CAR. BUT.... IT IS WHAT PROBLEM IS. HELP PLEASE. *JB

NHTSA ID
10147379
Incident
Jul 1, 2005
Mileage
67,000 mi
Exterior lightingVisibility
Filed Dec 23, 2005

DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 99V103000 CONCERNING THE EXTERIOR LIGHTING.: HEADLIGHTS. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. NO REPAIRS HAVE BEEN MADE DUE TO THE EXPENSE. *AK UPDATED 01/19/06. *JB

NHTSA ID
10145966
Incident
Dec 1, 2005
Mileage
53,000 mi
Transmission
Filed Sep 9, 2005

I PURCHASED MY MERCURY MYSTIQUE NEW IN NOVEMBER OF 1996. I HAVE ALWAYS DRIVEN THE CAR VERY EASY, I DON'T EVEN GET ON THE EXPRESSWAY VERY OFTEN. AT AROUND 45,000 MILES, I HAD THE TRANSMISSION SERVICED, WHICH THE OWNERS MANUAL DOESN'T EVEN MENTION. NOW, WITH ONLY 55K MILES, THE TRANSMISSION HAS FAILED AND NEEDS A TOTAL REBUILD! ALTHOUGH THE CAR IS NEARLY 9 YEARS OLD, AT 55,000 MILES THE TRANSMISSION FAILING IS NOT ACCEPTABLE. THERE HAS TO BE SOME KIND OF FLAW IN THE DESIGN FOR IT TO DO THIS. *B

NHTSA ID
10136054
Incident
Aug 9, 2005
Mileage
56,000 mi
ElectricalInterior & seatsVisibility
Filed Aug 23, 2005
1 injury reported

DT: THE DOOR LATCH ON DRIVER'S SIDE WOULD NOT SHUT, HAD TO GO TO JUNK YARD TO GET A PART AND PUT IT IN. THIS HAPPENED ON AUGUST 20, 2005. CONSUMER BRUISED HAND TRYING TO GET THE DOWN SHUT. THERE WAS CLICKING NOISE IN THE PANEL ON THE DRIVER'S SIDE THAT CONTROLS THE POWER WINDOWS. ALSO, THE KEY GOT HOT IN THE IGNITION.*AK

NHTSA ID
10133888
Incident
Aug 20, 2005
Suspension
Filed Mar 23, 2005

1996 MERCURY MYSTIQUE(68,000). FORD MOTOR COMPANY HAD WHAT THEY REFERRED TO AS A "PROGRAM", EVIDENTLY FOR A PROBLEM WITH THE FRONT SPRINGS.THE PROGRAM WAS BASICALLY A FREE INSPECTION. MY CAR WAS INSPECTED IN 2002 WHILE IT WAS IN FOR ANOTHER RECALL, AT WHICH TIME IT WAS GIVEN A PASSING GRADE.THE PROGRAM EXPIRED @ 150,000 OR DEC. OF 2004 WHICHEVER CAME FIRST.IN FEBRUARY 2005 A 6" CHUNCK OF THE PASS. SIDE SPRING SNAPPED OFF, LUCKILY ON A RESIDENTIAL STREET. I HEARD THE NOISE AND WAS ABLE TO RETRIEVE THE PIECE FROM THE STREET.ON CLOSE INSPECTION THE PIECE DID NOT BREAK DUE TO CORROSION.I BELIEVE IT WAS DUE TO POOR MATERIAL QUALITY, MY CONCERN IS THAT THIS COULD CAUSE TIRE FAILURE AT HIGHER RATES OF SPEED RESULTING IN POSSIBLE FATALIIES. FORD WOULD NOT REPLACE THE SPRING.*AK

NHTSA ID
10114555
Incident
Feb 26, 2005
Mileage
67,975 mi
Engine
Filed Dec 17, 2004

THE VEHICLE RAN ROUGH WHILE DRIVING AT ANY SPEED. THIS CONDITION CAUSED A PROBLEM WHILE DRIVING IN TRAFFIC. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE PLASTIC INTAKE MANIFOLD NEEDED TO BE REPLACED. *JB

NHTSA ID
10105009
Incident
Oct 28, 2004
Mileage
99,000 mi
Exterior lighting
Filed Jun 17, 2004

WHILE DRIVING DURING NIGHT HOURS REAR TAIL LIGHTS FAILED TO WORK. DEALERSHIP WOULD NOT REPAIR THEM BECAUSE THE VIN WAS NOT INCLUDED. *AK

NHTSA ID
10079416
Incident
Apr 12, 2004
Mileage
120,000 mi
Exterior lighting
Filed Apr 20, 2004

HEADLIGHT LENSES DEVELOPED A CLOUDY WHITE DISCOLORATION THAT REDUCED THE LIGHTS ILLUMINATION. *AK THE HEADLIGHT LENSES WERE REPLACED AT 36,000. NOW THAT THE VEHICLE HAS 64000 MILES THE PROBLEM HAS RECURRED. *NM

NHTSA ID
10064978
Mileage
30,000 mi
Electrical
Filed Apr 5, 2004

CONSUMER STATES THAT HER VEHICLE DIES ON THE FREEWAY. SHE STATES THAT VEHICLE CONSTANTLY BLOWS FUSES. SHE SAID THAT SHE TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT, HER ELECTRICAL WIRES ARE MELTING TOGETHER. ALSO WAS TOLD THAT SINCE THIS IS HAPPENING, WHEN IT TOUCHES IT BLOWS FUSES. SHE STATES THAT SOMETIMES HER VEHICLE WILL NOT START. SHE ALSO STATES THAT THE MECHANIC STATES THEY WILL NOT TOUCH THE VEHICLE, BECAUSE IF HAS MAJOR PROBLEMS, AND IS OVER THE MILEAGE LIMIT TO BE COVERED BY ANY WARRANTY. SHE SAID SHE WAS ALSO TOLD, THAT THIS VEHICLE COULD CAUGHT FIRE AT ANY TIME, AND THAT SHE SHOULD NOT DRIVE IT BECAUSE IT IS DANGEROUS. PLEASE HELP. *NM

NHTSA ID
10065569
Incident
Apr 5, 2004
Fuel system
Filed Jan 15, 2004

FILLER HOSE LEAKS BADLY WHEN TANK IS FILLED. CAR DIAGONOSED BY MEL CLAYTON FORD OF PHOENIX, ARIZONA WITH FILLER HOSE AND VENT VALVE NEED TO BE REPLACED, POSSIBLY NEEDING A NEW FUEL TANK AS WELL. CAR ALSO RUNS HOT ALL THE TIME (FORD UNABLE TO DIAGNOSE THE PROBLEM)

NHTSA ID
10070567
Incident
Jul 15, 2003
Mileage
98,512 mi
BrakesElectricalSteering+2 more
Filed Jan 15, 2004

I REPLACED THE ALTERNATOR LAST SUMMER AND I HAD TO REPLACE IT AGAIN THIS SUMMER. I HAD TO REPLACE MY TAIL LIGHTS TWICE THE BRAKES IS ALWAYS GIVING ME PROBLEMS. THE WINDOW ON THE DRIVERS SIDE DOESNT ROLL DOWN. WHEN IT RAIN THE FLOORS GET WET. I HAVE A HARD TIME PUTTING IT INTO GEAR AND TAKING IT OUT OF GEAR. IT STALLS TO CUT ON AND DRIVES REALLY ROUGH.I HAD TO REPLACE THE TIRES NUMEROUS TIMES.THE SPEEDOMETER WENT OUT AND THE TEMPERTURE GAUGE AS WELL.THE AC DOSENT WORK AND IT TAKES A WHILE FOR THE HEAT TO WARM UP CAR.SOMETHING NEED TO BE DONE ABOUT THIS.

NHTSA ID
10070271
Incident
May 15, 2003
Engine
Filed Jan 15, 2004

HEAD GASKET FAILURE. COOLANT SYSTEM FAILURE. CHECK ENGINE LIGHT CAME ON WITHOUT WARNING, FLASHED AND CONSTANT. I GUESS WHAT THEY SAY ABOUT FORD IS RIGHT FOUND ON ROAD DEAD FIX OR REPAIR DAILY OUCH

NHTSA ID
10069479
Incident
Apr 15, 2003
Mileage
90,500 mi
Visibility
Filed Jan 15, 2004

CONTINUOUS PROBLEMS WITH THE DRIVERS SIDE WINDOW CONTROL PANEL CORRODING AND THE WINDOW NOT OPERATING. I HAVE REPLACED JUST ABOUT EVERY PART POSSIBLE AND THE WINDOW STILL DOESN'T WORK.

NHTSA ID
10069290
Incident
Jun 15, 1999
Mileage
40,000 mi
Engine
Filed Jan 4, 2004

I REPLACED MY TIMING BELT LAST YEAR, AND AGAIN IT FAILED. I HAVE TAKEN IT TO THE FORD DEALERSHIPS TO HAVE IT REPLACED. I REALLY FEEL THAT TIMING BELTS DO NOT WEAR OUT THIS FAST, UNLESS THERE IS A PROBLEM WITH SOMETHING. THIS TIME IT WAS STORMING, AND I LEFT THE FLASHERS ON, AND HAD TO WALK 2 MILES IN THE COUNTRY TO GET TO MY TRUCK TO TOW MY CAR HOME. IN THE MEAN TIME, THE CAR WAS TOWED. SO I GUESS THIS WAS A REPORT TO THE POLICE. *LA

NHTSA ID
10052358
Incident
Jan 3, 2004
Electrical
Filed Dec 8, 2003

WHILE DRIVING 30 MPH WIRE TO THE BATTERY MELTED. AS A RESULT, THE VEHICLE SHUT DOWN IN TRAFFIC. *AK

NHTSA ID
10050238
Incident
Dec 5, 2003
Mileage
65,000 mi
ElectricalInterior & seatsVisibility
Filed Jul 24, 2003

MY COMPLAINT INVOLVES A 1996 MERCURY MYSTIQUE INVOLVING A FAILURE OF ALL INTERIOR LIGHTING, SIDE MIRROR ADJUSTMENT, RADIO AND CLOCK RELATED TO A BLOWN FUSE #34 IN THE AUXLILLARY FUSE BOX. THE CAUSE WAS THE OVERHEAD MAP LIGHT ASSEMBLY WHICH HAD OVERHEATED AND THE PLASTIC RETAINING THE 10W BULB HOLDER MELTED ALLOWING THE METAL BULB HOLDER TO SLIDE IN THE MOLTEN PLASTIC UNTIL IT JUST BARELY CONTACTED A NEGATIVE BUS IN THE ASSEMBLY AND BLOWING THE FUSE.IT WAS A DIFFICULT PROBLEM TO DIAGNOSE BEING A SHORT WAS NOT PRESENT UNTIL THE CIRCUIT WAS FUSED AND THEN HEAT FROM THE BULB WOULD CAUSE THE METAL HOLDER TO EXPAND AND SHORT OUT BLOWING THE FUSE.I FEEL IT APPROPRIATE TO REPORT THIS PROBLEM AS I FEEL IF THE CONTACTS HAD NOT SHORTED AND BLOWN THE FUSE AND CONSIDERING IT BECAME HOT ENOUGH TO MELT THE PLASTIC IS A POTENTIAL FIRE HAZARD AND I DON'T FEEL THE ASSEMBLY WAS ENGINEERED PROPERLY TO SUPPORT A 10W BULB.THERE HAS BEEN, I BELIEVE, EIGHT RECALLS TO DATE ON THIS MODEL, SEVERAL OF THOSE INVOLVED ELECTRICAL COMPONENTS.*AK

NHTSA ID
10029124
Incident
Jul 23, 2003
Mileage
107,520 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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