Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 2 NHTSA owner-reported complaints for the 2002 Mercury Mystique, most frequently naming the airbags, driver assistance and fuel system categories.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 2 months of data.
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
WHEN DEPRESSING THE ACCELERATOR PEDAL VEHICLE HESITATED AND STALLED. TOOK VEHICLE TO DEALER, AND DEALER INFORMED CONSUMER THAT THE PROBLEM WAS THE FUEL PUMP. HOWEVER, THAT PART WAS NOT COVERED UNDER A RECALL. *AK
WHILE TRAVELING ABOUT 55MPH ON THE HIGHWAY THE AIRBAG LIGHT APPEAR ON THE DASHBOARD. AND WILL NOT DISAPPEAR UNTIL THE VEHICLE IS TURNED OFF. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.