Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
33
Latest Nov 2, 2012
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 464 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
10
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
10
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2000 Mercury Sable submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 33 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 33, in the owner's own words
MY DAUGHTER WAS DRIVING MY 2000 MERCURY SABLE AROUND A CURVE TO THE LEFT WHEN THE REAR OF THE VEHICLE BEGAN TO SLIDE TO THE LEFT CAUSING HER TO LOOSE CONTROL AND STRIKE 2 GUARD RAILS,2 VEHICLES TRAVELING IN THE OPPOSITE DIRECTION AND THEN HEAD-ON INTO A STONE RETAINING WALL. VEHICLE WAS SEVERELY DAMAGE AND MY DAUGHTER SUFFERED A MINOR HEAD INJURY. THE AIRBAGS DID NOT DEPLOY EVEN AFTER STRIKING THE WALL HEAD-ON. WE ARE CONCERNED THAT THE REAR COIL SPRINGS WERE DEFECTIVE, RUSTED AND MAY HAVE CAUSE HER TO LOOSE CONTROL AND THE REAR-END OF THE VEHICLE TO SLIDE TO THE LEFT. 1 WEEK PRIOR TO VEHICLE CRASH/INCIDENT, THE REAR END OF THE VEHICLE SLID TO THE LEFT ON DRY PAVEMENT WHILE TURNING TO THE RIGHT. VEHICLE TIRES WERE FAIRLY NEW AND IN GOOD CONDITION. PLEASE REVIEW THE 2000 MERCURY SABLE FOR DEFECTS IN THE REAR COIL SPRINGS AND THE AIRBAG DEPLOYMENT FAILURE. *TR
NHTSA ID
10483131
Incident
Oct 31, 2012
Mileage
81,213 mi
Airbags
Filed Sep 13, 2011
1 injury reported
AIRBAGS DID NOT DEPLOY DURING VEHICLE ACCIDENT. *TR
NHTSA ID
10425307
Incident
Sep 9, 2011
AirbagsBrakes
Filed Jun 23, 2004
Crash reported2 injuries reported
WHILE DRIVING 35 MPH CONSUMER APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED, RESULTING IN A COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER AND PASSENGER SUSTAINED MAJOR INJURIES, AND WERE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. HOWEVER, THE DEALER REFUSED TO INSPECT THE VEHICLE. *AK
NHTSA ID
10079757
Incident
Jun 7, 2004
Airbags
Filed May 25, 2004
THE AIRBAG ON THE STEERING WHEEL WAS CRACKED, THE CONSUMER HAD NOTIFIED THE DEALERSHIP ABOUT THIS ISSUE. PLEASE PROVIDE ANY FURTHER DETAILS. *JB
NHTSA ID
10074178
Incident
May 15, 2004
Airbags
Filed Apr 20, 2004
WHILE DRIVING FRONT DRIVER AN PASSENGER AIR BAGS INADVERTENTLY DEPLOYED. THE CONSUMER MANAGED TO DRIVE TO THE DEALERSHIP. THE DEALERSHIP'S MECHANIC DID NOT RESOLVE THE PROBLEM. *AK THE VEHICLE HAD NO EXTERIOR DAMAGE. THE INSURANCE COMPANY DENIED THE CLAIM STATING THAT THE PROBLEM WAS A MECHANICAL DEFECT. *NM
NHTSA ID
10067426
Incident
Apr 8, 2004
Mileage
58,000 mi
AirbagsBrakes
Filed Jan 15, 2004
Crash reported1 injury reported
2000 MERCURY SABLE WITH ADJUSTABLE BRAKE AND GAS PEDALS WAS RECALLED FOR SPACING ISSUE. TOLD ON RECALL NO ADJUSTMENT NEEDED. HAD BAD CRASH. AFTER CRASH TOLD TWO MORE TIMES ADJUSTMENT NOT NEEDED. THIS CAR HAS A BRAKE PEDAL THAT WOBBLES SIDE TO SIDE 7 MM AND A GAS PEDAL THAT WOBBLES SIDE TO SIDE 1 CM. ODI IN WASHINGTON TOLD ME THAT AS BRAKE AND GAS PEDAL UNIT IS BROUGHT FORWARD THE 3 INCH DISTANCE FOR A SHORTER PERSON THE SIDE TO SIDE WOBBLE OF BRAKE PEDAL BECOMES WORSE CAUSING YOU TO HIT THE GAS. THEY ALSO SAID ADJUSTMENT SHOULD HAVE BEEN MADE ON THIS CAR. FORD REFUSES TO ACKNOWLEDGE PROBLEM AND TO DO ANYTHING ABOUT IT. THIS VEHICLE IS VERY, VERY DANGEROUS TO DRIVE.
NHTSA ID
10070929
Incident
Jun 15, 2003
Mileage
10,688 mi
Airbags
Filed Jan 14, 2004
Crash reported1 injury reported
NON DEPLOYMENT OF AIR BAGS IN FRONTAL COLLISION IN 2000 MERCURY SABLE, CAUSING SERIOUS BODILY INJURY.*AK
NHTSA ID
10053235
Incident
Jan 8, 2004
Mileage
44,000 mi
AirbagsBrakes
Filed Nov 23, 2003
Crash reported2 injuries reported
PETITION TO OPEN AN IMMEDIATE INVESTIGATION INTO WHY THE MERCURY SABLE HAS EXCESSIVE MOVEMENT OF THE BRAKE PEDAL, SHE OWNS A 2000 MERCURY SABLE WITH A DEFECTIVE BRAKE PEDAL & AIRBAGS.*MR THE VEHICLE IS EQUIPPED WITH AN ADJUSTABLE BRAKE AND GAS PEDAL SYSTEM WHICH WAS RECALLED FOR THE SPACING BETWEEN THE PEDALS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INDICATED THAT THE VEHICLE NEEDED NO ADJUSTMENT. ONE DAY THE DRIVER WAS TURNING INTO A PARKING SPACE WHEN THE VEHICLE SUDDENLY ACCELERATED ONTO A GRASSY MEDIAN AND HIT A LIGHT POLE. THE VEHICLE CAME TO REST AFTER HITTING A VEHICLE HEAD ON. THE AIR BAGS DID NOT DEPLOY AND BOTH OCCUPANTS WERE INJURED. ON INSPECTION OF THE CAR IT WAS NOTED THAT THE BRAKE PEDAL HAD EXCESSIVE SIDE TO SIDE MOVEMENT. THE MANUFACTURER INDICATED THIS WAS A NORMAL CONDITION. *TS *NLM
NHTSA ID
10044588
Incident
Jun 21, 2003
Mileage
10,000 mi
Airbags
Filed Oct 23, 2003
WHILE DRIVING 35 MPH AIR BAGS INADVERTENTLY DEPLOYED. CONSUMER MANAGED TO PULL OVER. CONSUMER TOOK VEHICLE TO DEALERSHIP BUT THE PROBLEM HAD NOT BEEN RESOLVED.*AK
NHTSA ID
10044656
Incident
Oct 17, 2003
Mileage
21,000 mi
Airbags
Filed May 7, 2003
WHILE DRIVING 50 MPH ANOTHER VEHICLE T-BONE THE CONSUMERS VEHICLE WHICH FORCED THE VEHICLE INTO A GUARD RAIL. THE DRIVERS SIDE AIRBAG DID NOT DEPLOY. *NLM
NHTSA ID
10019398
Incident
May 7, 2003
Airbags
Filed Nov 7, 2002
CONSUMER STATED WHEN THE VEHICLE HIT A BUMP, THE SIDE AIR BAG INADVERTENTLY DEPLOYED. DEALER NOTIFIED. TS SCC
NHTSA ID
8022415
Incident
Oct 26, 2002
Mileage
30,000 mi
Airbags
Filed Oct 11, 2002
WHILE DRIVING THE VEHICLE AT THE 30 MPH, THE RIGHT SIDE AIR BAG DEPLOYED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR
NHTSA ID
8020741
Incident
Oct 10, 2002
Airbags
Filed Jul 17, 2002
AIR BAG LIGHT KEPT COMING ON WHEN CONSUMER WAS DRIVING. CONSUMER HAS HAD PART REPLACED TWICE ALREADY, BUT PROBLEM STILL OCCURS.*AK
NHTSA ID
8014102
Incident
Nov 2, 2000
Airbags
Filed May 30, 2002
AIRBAG WARNING LIGHT FREQUENTLY COMES ON AND THEN STAYS ON ALL DAY. DEALER SAYS CAR IS SAFE EXCEPT WHEN WARNING LIGHTS ARE ON, BUT THAT IS UNPREDICTABLE. DEALER HAS REPEATEDLY MADE REPAIRS BUT AFTER A FEW MONTHS THE AIRBAG LIGHT COMES ON AGAIN. I MADE INITIAL FILING UNDER LEMON LAW AND FORD HAS MADE FINAL REPAIR BUT LIGHT STILL STAYS ON. TOOK SABLE IN AGAIN FOR DIAGNOSTIC AND DEALER GOT VERY UPSET WHEN I WOULD NOT LET THEM WORK ON IT AFTER "FINAL REPAIR" TYPING "CUSTOMER REFUSES SAFETY REPAIR" SO THEY MUST BELIEVE IT IS NOT JUST A LIGHT PROBLEM BUT A TRUE SAFETY PROBLEM. CAN YOU TELL ME IF THERE HAVE BEEN FAILURES OF SABLE AIRBAGS IN ACCIDENTS OR INJURIES OR FATALITIES ASSOCIATED WITH YEAR 2000, 2001 OR 2002 SABLE AIRBAGS? IF YOU DO NOT KNOW, CAN YOU ADVISE ME OR REFER ME WHERE TO FIND THIS INFORMATION?*AK
NHTSA ID
762488
Incident
Jun 14, 2000
Airbags
Filed May 16, 2002
CONSUMER STATES THAT WHEN VEHICLE HIT A PUMP SLIGHTLY, HEARD A POPPING NOISE THE DRIVER SIDE AIRBAG CAME OUT BUT DIDN'T DEPLOY.*JB
NHTSA ID
8010016
Incident
May 16, 2001
Airbags
Filed May 6, 2002
AIRBAG LIGHT COMES ON INTERMITTENTLY , VEHICLE HAS NOT BEEN INSPECTED BY DEALER.*AK
NHTSA ID
8009215
Incident
Apr 1, 2002
AirbagsBrakesDriver assistance
Filed Mar 14, 2002
Crash reported
WITH FOOT PRESSED DOWN ON BRAKE PEDAL VEHICLE STARTED TO ACCELERATE. ENGINE WAS RACING, AND VEHICLE SUDDENLY TOOK OFF AND HIT A BUILDING. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. DRIVER WAS UNAWARE OF SPEED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
NHTSA ID
8005711
Incident
Mar 14, 2002
Airbags
Filed Nov 21, 2001
SIDE DOOR AIR BAG SENSOR LIGHT CONTINUS TO STAY ON WHILE DRIVING. VEHICLE BEEN IN DEALER SHOP ON FIVE OCCASIONS, AND PROBLEM STILL OCCURRING; FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
NHTSA ID
899366
Incident
Nov 9, 2000
Airbags
Filed Nov 21, 2001
Crash reported
A VEHICLE STOPPED QUICKLY CAUSING CONSUMER'S VEHICLE TO REAREND THE OTHER VEHICLE. UPON IMPACT, FRONT AIR BAGS DIDN'T DEPLOY. VEHICLE WAS GOING 35-40MPH BEFORE THE CRASH. *AK
NHTSA ID
899346
Incident
Nov 5, 2001
Airbags
Filed Oct 10, 2001
Crash reported
WHILE PARKING VEHICLE SUDDENLY ACCELERATED, RESULTING IN VEHICLE CRASHING INTO A BUILDING. UPON IMPACT, DRIVER'S FRONT AIRBAG DID NOT DEPLOY, SIDE AIRBAG DEPLOYED. $ 7000 DAMAGE TO VEHICLE. *AK
NHTSA ID
897566
Incident
Sep 15, 2001
Airbags
Filed Sep 22, 2001
THE PASSENGER SIDE AIR BAG IS MALFUNCTIONING. I HAVE TAKEN THE CAR TO AN AUTHORIZED FORD DEALER 8 TIMES: 5/8/00, 5/24/00, 6/9/00, 6/1/01, 6/5/01, 7/11/01, 8/6/01, AND 8/25/01. FORD HAS TIGHTENED CONNECTIONS,RE-SOLDERED CONNECTIONS, OR REPLACE WIRING FIVE TIMES. THE CONTROL MODULE HAS BEEN REPLACED TWICE. ON 8/6/01 AN AUTHORIZED FORD DEALER WROTE ON THE WORK ORDER "FORD TECH. ASSIST HOTLINE IS AWARE OF CONCERN & ADVISES NO REPAIR IS AVAILABLE AT THIS TIME." I HAVE FILED FOR LEMON LAW, AND AT FORD'S REQUEST TOOK THE CAR TO AN AUTHORIZED FORD DEALER ON 8/25/01. ON 8/25/01, FORD "REPAIRED A LOOSE CONNECTION AT FUSE BOX." THE PROBLEM STILL EXISTS. I AM ATTEMPTING TO SCHEDULE A LEMON LAW HEARING DATE. THIS NEEDS TO BE INVESTIGATED. FORD IS NOT WORKING WITH ME TO SOLVE THE PROBLEM. IN FORD'S INVESTIGATIVE REPORT TO THE TEXAS DEPARTMENT OF TRANSPORTATION, THEY DID NOT ACKNOWLEDGE THAT THE CAR HAD BEEN SEEN FOR AN AIR BAG PROBLEM. I HAVE COPIES OF ALL EIGHT VISITS TO DEALERSHIPS FOR THE AIR BAG MALFUNCTIONS.*AK
NHTSA ID
752461
Incident
May 8, 2000
Airbags
Filed Sep 17, 2001
AFTER DRIVING FOR AWHILE AIR BAG LIGHT WOULD FLASH FOR SEVERAL MINUTES BEFORE REMAINING SOLID. WOULD STAY ON UNTIL VEHICLE WAS SHUT OFF.*AK
NHTSA ID
896388
Airbags
Filed Sep 6, 2001
SRS LIGHT FLASHES INTERMITTENTLY WHILE DRIVING. DEALER HAS INSPECTED VEHICLE, AND INFORMED CONSUMER THAT PARTS WERE ON BACK ORDER. MANUFACTURER HAS BEEN NOTIFIED.*AK
NHTSA ID
895879
AirbagsDriver assistance
Filed Jul 23, 2001
Crash reported1 injury reported
ENGINE WITHOUT WARNING ACCELERATED TREMENDOUSLY CAUSING THE CAR TO STRIKE FIRST THE CURB, THEN THE LIBRARY WALL, CAUSING CONSIDERABLE DAMAGE TO CAR AND LIBRARY WALL, AIRBAG DID NOT DEPLOY.
NHTSA ID
9003369
Incident
Dec 29, 2000
AirbagsBrakesHeating & air conditioning
Filed Jun 27, 2001
AIR BAG LIGHT FLASHES, RETURNED TO DEALER THREE TIMES FOR THIS SPECIFIC PROBLEM WITHIN THREE MONTH PERIOD, DEALER CANNOT FIND PROBLEM, GETTING ERROR CODES,SIDE CRASH SENSOR COMMUNICATION ERROR. VEHICLE IS AT DEALER NOW, HAS BEEN THERE FOR 11 DAYS NOW, NO RESOLUTION. HAVE REQUESTED BUY BACK OF VEHICLE UNDER LEMON LAW. DISC BRAKES ON FRONT CONTINUALLY PULSE DO TO WARPING, REPAIRED 1 TIME, AND NOW DOING THE SAME AGAIN. CLIMATE CONTROL FAILED, HAS BEEN REPAIRED.*AK
NHTSA ID
747503
Incident
Apr 5, 2001
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own