ElectricalEngineVisibility
Filed Apr 29, 2020
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE HEATER FAILED TO BLOW HOT AIR. THE CONTACT STATED THAT THE WINDSHIELD DEFROSTER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO LB SMITH FORD LOCATED AT 1100 MARKET ST, LEMOYNE, PA 17043, (717)761-6700, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEATER COIL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
- NHTSA ID
- 11322616
- Incident
- Apr 1, 2020
- Mileage
- 130,000 mi
Body & structureElectrical
Filed Nov 16, 2017
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE VEHICLE WAS PARKED, IT CAUGHT ON FIRE IN THE DASHBOARD AREA WITHOUT WARNING. THE FIRE WAS EXTINGUISHED BY NEIGHBORS. THE AIR BAGS DID NOT DEPLOY, THERE WAS NO POLICE REPORT FILED, AND THERE WERE NO INJURIES DUE TO THE FIRE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.
- NHTSA ID
- 11046636
- Incident
- May 30, 2017
- Mileage
- 100,000 mi
ElectricalExterior lighting
Filed May 26, 2014
ALL LIGHTS GO OUT WITHOUT WARNING. *TR
- NHTSA ID
- 10594131
- Incident
- May 25, 2014
- Mileage
- 160,000 mi
Electrical
Filed Jul 18, 2011
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT THE KEY NEEDED TO BE REPROGRAMMED. THE REPAIR WAS PERFORMED. THE TECHNICIANS ALSO STATED THAT THERE WAS A PROBLEM WITH THE ANTI THEFT SYSTEM, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 104,845.
- NHTSA ID
- 10413339
- Incident
- Jun 28, 2011
- Mileage
- 104,845 mi
Electrical
Filed Mar 17, 2011
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED WHEN THE ANTI-THEFT LIGHT ILLUMINATED THE VEHICLE STALLED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST AND WAS UNABLE TO LOCATE A FAILURE CODE. THE LOCAL MECHANIC REPLACED THE COMPUTER CONTROL MODULE AND THE IGNITION SWITCH. THE ANTI-THEFT LIGHT CONTINUED TO ILLUMINATE CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. UPDATED 04/15/11*LJ THE CONSUMER STATED WHEN THE ANTI- THEFT LIGHT FLASHED, THE ODOMETER DROPPED DOWN TO ZERO AND THE VEHICLE LOST POWER. UPDATED 10/12/11
- NHTSA ID
- 10390501
- Incident
- Dec 1, 2010
- Mileage
- 62,721 mi
Electrical
Filed Aug 26, 2010
TL* THE CONTACT OWNED A 2000 MERCURY SABLE. THE CONTACT WAS DRIVING 30 MPH WHEN SMOKE BEGAN EMITTING FROM THE ENGINE. THE CONTACT IMMEDIATELY PULLED OVER AND GOT OUT OF THE VEHICLE AS IT BURST INTO FLAMES. THE FIRE DEPARTMENT WAS CALLED YET THE VEHICLE WAS DESTROYED WHEN THE Y ARRIVED. THE POLICE AND FIRE DEPARTMENT WERE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE HAD NO RECALLS. THE CONTACT NOTICED VARIOUS ONLINE COMPLAINTS REGARDING FIRES IN HIS YEAR, MAKE AND MODEL AND BELIEVED THAT THE MANUFACTURER SHOULD LOOK INTO ALL OF THE COMPLAINTS. THE FAILURE MILEAGE WAS 118,000.
- NHTSA ID
- 10351896
- Incident
- Aug 15, 2010
- Mileage
- 118,000 mi
Electrical
Filed Apr 20, 2009
MY WIFE DROVE TO WORK, WENT INSIDE FOR A COUPLE HOURS. COME BACK TO HER CAR, TO FIND SOMETHING IGNITED BURN OUT THE DASH BOARD. AND, THE CAR IS DESTROYED. *TR
- NHTSA ID
- 10266157
- Incident
- Apr 19, 2009
- Mileage
- 110,000 mi
Electrical
Filed Dec 26, 2007
CONCERNING A 2000 MERCURY SABLE'S DAYLIGHT ALWAYS ON SAFETY HEADLIGHTS. THE LIGHTS CLOSELY REREMBLE THE ACTUAL HEADLIGHTS SO AT NIGHT YOU DON'T KNOW IF YOUR REAL HEADLIGHTS AND TAIL LIGHTS ARE ON. I HAVE FOUND MYSELF DRIVING AT NIGHT WITHOUT THE REAL HEADLIGHTS ON. THUS I HAD NO TAIL LIGHTS ON, I WAS DRIVING WITH THE DAYLIGHT HEADLIGHTS ONLY UNTIL I NOTICED THAT THE DASH LIGHTS WERE OFF. *TR
- NHTSA ID
- 10212884
- Incident
- Dec 22, 2007
Electrical
Filed Jan 16, 2007
I HAVE A 2000 MERCURY SABLE STATION WAGON THAT OCCASIONALLY WITHOUT WARNING THE ENGINE WILL SHUT OFF BRIEFLY AND THE THEFT LIGHT FLASHES. FREQUENTLY IT WILL NOT CRANK UNTIL YOU GO THROUGH MULTIPLE ACTIONS, OFF UNLOCKING THE DOORS AND PUSHING THE ALARM BUTTON ON THE REMOTE. ONE TIME I COULD NOT GET IT TO CRANK AT ALL AND HAD TO HAVE IT TOWED TO THE DEALER. I HAVE HAD IT TO THE DEALER FOUR TIMES NOW (IT IS CURRENTLY THERE) AND I HAVE SPENT THREE HUNDRED DOLLARS ON THE FIRST THREE TIMES AND THE PROBLEM STILL EXISTS. *JB
- NHTSA ID
- 10178809
- Incident
- Jan 15, 2007
- Mileage
- 81,000 mi
Electrical
Filed Jul 11, 2004
ON THURSDAY, 7/8, I MADE AN APPOINTMENT TO BRING OUR 2000 MERCURY SABLE TO TOMBALL FORD IN TOMBALL, TEXAS ON THE FOLLOWING SATURDAY MORNING TO HAVE THE RECALL WORK DONE (THEY ONLY RETURNED PART OF THE RECALL LETTER, BUT IT WAS REGARDING A STOP LAMP SWITCH). TO MAKE SURE THE DEALERSHIP HAD PLENTY OF TIME TO COMPLETE THE WORK, WE DROPPED OUR CAR OFF FRIDAY NIGHT, FILLING OUT THE APPROPRIATE PAPERWORK, LEAVING THE KEYS AND ALL INFORMATION REQUIRED IN THEIR DROP BOX. WE CALLED SATURDAY MORNING AND WAS TOLD THEY HAD "FORGOTTEN" TO CHECK THE DROP BOX UNTIL 11:00 SO THE WORK WOULDN'T BE COMPLETED UNTIL 2:00 THAT AFTERNOON. THE RECALL NOTICE SAID IT WOULD ONLY TAKE ABOUT 1/2 DAY. AT 3:50 (10 MINUTES PRIOR TO THEIR CLOSING) WE CONTACTED RICK, WHO IDENTIFIED HIMSELF AS THE SERVICE MANAGER AT TOMBALL FORD. HE SAID THEY "JUST DIDN'T GET TO IT" AND IT WOULDN'T BE READY UNTIL SOMETIME MONDAY. MY HUSBAND EXPLAINED WE NEEDED BOTH OF OUR CARS ON MONDAY AND ASKED IF THEY WOULD SUPPLY US WITH A RENTAL CAR. IT WAS OBVIOUSLY TOMBALL FORD'S FAULT THAT WE WOULD NOT HAVE A CAR. RICK SAID NO, THAT THIS PARTICULAR RECALL DIDN'T CALL FOR A RENTAL CAR TO BE SUPPLIED BY THE DEALERSHIP. IT'S PEOPLE LIKE RICK WHO MAKE THIS WHOLE THING A PAIN IN THE BUTT. HE SHOULD HAVE BEEN MORE THAN HAPPY TO SUPPLY US WITH A FREE RENTAL CAR BECAUSE IT WAS TOTALLY THEIR FAULT THAT THE WORK DIDN'T GET DONE. I DON'T THINK WE WILL EVER BUY AN AMERICAN MADE CAR AGAIN. AT LEAST THE PEOPLE AT THE LOCAL TOYOTA DEALERSHIP ADMIT WHEN IT'S THEIR FAULT AND RECTIFY THE PROBLEM. IT'S OBVIOUS THAT TOMBALL FORD COULD CARE LESS IF THEY HAVE OUR CURRENT OR FUTURE BUSINESS.*AK
- NHTSA ID
- 10080792
- Incident
- Jul 10, 2004
BrakesElectrical
Filed Apr 22, 2004
1 BRAKE LIGHTS FAIL NOT COVERED UNDER RECALL 1 YEAR AGO DUE TO LISTING WAS TAILLIGHT. BRAKE LIGHT SWITCH WILL NOT LET YOU SHIFT THE CAR. HAS TO BE CHECKED DAYLY.*AK 2 OIL LEAKS CAUSE SMOKE WILL COST OVER $300 DOLLARS TO FIX. 3. SERVICE FLASHES ARE NOT COVERED. 10 TO 15 MILES PER GALLON. CAUSES PINING NOSIE. 4. DEFROST WILL CAUSE WIRING AND A/C TO SMOKE. CAUSE KEYLESS REMOTE CAR SYSTEM TO STOP WORKING. 5. FOOT GETS CAUGHT IN BRAKE AND GAS PETAL. CHECKED UNDER RECALL BY A NEW TECH. CHECKED OK. 6.TRANSMISSION WILL CAUSE CAR TO JUMP BACK AND FORWARD WHEN IN PARK. FROM A FALTY VALVE BODY. 0.DEALER REPLACED ELECTRICAL UNDER WARNTEE
- NHTSA ID
- 10067659
- Incident
- Apr 20, 2001
- Mileage
- 29,000 mi
Electrical
Filed Mar 16, 2004
WHILE DRIVING 55 MPH VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE, BUT VEHICLE WOULD NOT START. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
- NHTSA ID
- 10063334
- Incident
- Mar 16, 2004
Electrical
Filed Oct 28, 2003
IMMEDIATELY UPON STARTING MY 2000 MERCURY SABLE (CAR HAD BEEN OFF AND PARKED FOR 4+ HOURS), THERE WAS A LOUD EXPLOSION UNDER THE HOOD. IT SOUNDED LIKE A SONIC BOOM (PEOPLE PARKED 2 CARS AWAY FROM MINE THOUGHT SOMEONE HAD HIT THEIR CAR THE PERCUSSION WAS SO INTENSE). SMOKE/VAPOR WAS COMING FROM UNDER THE HOOD. IT WAS THOUGHT THAT THERE WAS A FIRE UNDER THE HOOD AND I RAN INSIDE THE ESTABLISHMENT WHERE I WAS PARKED AND GOT A FIRE EXTINQUISHER. AFTER GETTING THE EXTINGUISHER, A CONCERNED PASSERBY ASKED THAT I OPEN THE HOOD. THERE WAS NO FIRE BUT A LOT OF VAPOR. THE INTAKE MANIFOLD HAD BLOWN UP. THERE WERE 2 PIECES THAT WE FOUND NEAR THE MANIFOLD AND THE MANIFOLD LOOKED AS IF IT HAD BEEN SPLIT ALONG ITS HORIZONTAL AXIS. THE FELT MATERIAL UNDERPINNING THE HOOD WAS RIPPED IN SEVERAL PLACES. I CALLED A FORD AUTHORIZED SERVICE CENTER WHERE WE HAVE TAKEN SEVERAL VEHICLES OVER THE YEARS AND THEY HAD IT TOWED TO THEIR SHOP. IT THEN HAD TO BE TAKEN TO A LOCAL FORD DEALER SINCE THE SERVICE CENTER SAID THEY DID NOT "HAVE THE PROPER EQUIPMENT TO FIX IT". UPON INVESTIGATION ON THE INTERNET TO SEE IF THERE WERE ANY SIMILAR INCIDENTS ON FILE, I FOUND AN ARTICLE THAT WAS IN THE JOURNAL OF THE ALLIANCE OF AUTOMOTIVE SERVICE PROVIDERS, AASP BY MARK GIAMMALVO DESCRIBING AN INCIDENT IDENTICAL TO MINE. THERE HAD BEEN 2 "OWNER NOTIFICATIONS" ISSUED BY FORD - 00B38 APRIL 2000 AND 00B55 IN SEPTEMBER 2000 THAT RELATED TO A PCM REPROGRAMMING THAT WAS NEEDED. I DID NOT PURCHASE THE VEHICLE UNTIL OCTOBER 2000. ACCORDING TO THE FORD DEALERSHIP WHO REPAIRED THE VEHICLE ONE PCM REPROGRAMMING HAD BEEN DONE IN JUNE 2000. THE FORD DEALERSHIP DID REPAIR THE CAR: "REPLACED INTAKE MANIFOLD & GASKETS, UPDATED CALIBRATION ALREADY SET IN PCM, NO LATER CALIBRATION IS AVAILABLE". MY GREATEST CONCERN OVER THIS INCIDENT IS THAT IF THE HOOD HAD BEEN OPEN AT THE TIME THE MANIFOLD EXPLODED, THERE COULD HAVE BEEN SERIOUS INJURY TO ANYONE NEARBY. *AK
- NHTSA ID
- 10043718
- Incident
- Oct 20, 2003
- Mileage
- 35,826 mi
ElectricalTransmission
Filed Aug 20, 2003
LOUD EXPLOSION WHICH WAS RESULT OF BACK FIRE BLOWING OUT UPPER INTAKE MANIFOLD. THIS CONDITION IS ADRESSED IN FORD OWNER NOTIFICATION 00B38 (AFFECTING 2000 SABLE AND TAURUS WITH 3.0L DURATEC ENGINE) IN WHICH FORD AGREED TO REPROGRAM THE PCM TO PREVENT THIS BACKFIRE AND RUPTURED INAKE CONDITION. PROGRAM WAS ONLY OPEN FROM APRIL 2000 TO APRIL 2001. OBVIOUSLY THIS CAR WAS NEVER REPROGRAMMED DUE TO LACK MAILING ISSUE OR CHANGE OF VEHICLE OWNERSHIP. THESE VEHICLES THAT ARE UNREPAIRED PRESENT A SIGNIFICANT SAFETY RISK TO AUTOMOTIVE SERVICE PERSONEL WORKING IN THE AREA WHEN THE HOOD IS OPEN. THE BLAST OF THE PLASTIC INTAKE PIECES IS OF SUCH A VIOLENT NATURE THAT EVEN THE UNDERHOOD INSULATION IS DAMAGED. BELIEVE THAT THESE VEHICLES SHOULD ALL BE REPRGRAMMED REGARDLESS OF DATE. *AK
- NHTSA ID
- 10033186
- Incident
- Aug 19, 2003
- Mileage
- 11,242 mi
Electrical
Filed Jul 9, 2003
ELECTRICAL SHORT CAUSED CONNECTOR/WIRING TO COOLING SYSTEM FAN TO BURN. CONCERNED THAT AN ENGINE FIRE COULD HAVE RESULTED.*AK
- NHTSA ID
- 10025731
- Incident
- Jun 25, 2003
- Mileage
- 8,919 mi
BrakesElectrical
Filed Jul 7, 2003
WHEN EMERGENCY PARKING BRAKES ARE ENGAGED THE REAR BRAKE LIGHTS COME ON AND STAY ON. THIS RESULTS IN THE BATTERY DYING OUT. *AK
- NHTSA ID
- 10026646
- Mileage
- 132 mi
BrakesElectricalInterior & seats
Filed Jul 7, 2003
BRAKES SHUDDER WHEN APPLIED, BEEN CUT DOWN ONCE ALREADY STOPPED FOR ABOUT 5000 MILES THEN STARTED AGAIN INCREASING IN INTENSITY AS MILEAGE CLIMBED, ALSO CAR WILL SHUT OFF FOR A MOMENT OR TWO CAUSING LOSS OF ALL POWER, AND ALL DASH INDICATOR LIGHTS TO COME ON, ALSO HAD TO REPLACE BRAKE LIGHT SWITCH TWICE NOW.*AK
- NHTSA ID
- 10025517
- Incident
- Jul 5, 2003
- Mileage
- 24,000 mi
BrakesElectrical
Filed May 9, 2003
THE BACK BRAKE LIGHTS ARE NOT WORKING AGAIN. (4TH TIME) ALSO, THE CAR WILL NOT MOVE OUT OF PARK AFTER YOU START THE CAR. I KNOW THESE TWO PROBLEMS ARE RELATED TO THE BRAKE SWITCH. THIS ITEM HAS BEEN (REPLACED) TWO OTHER TIMES. I AM PUTTING THE POWERS THAT BE ON NOTICE THAT IF I AM IN A CRASH BECAUSE OF THIS SAFETY ISSUE, I AM RESPONSIBLE FOR IT. ALSO, THERE IS SOME SORT OF ELECTRICAL PROBLEM THAT WILL KEEP THE CAR FOR STARTING. *JB
- NHTSA ID
- 10018452
- Incident
- May 7, 2003
- Mileage
- 12,000 mi
Electrical
Filed Nov 28, 2002
CAR STALLED ON 4 SEPARATE OCCASIONS. IT'S BEEN TO THE DEALER TWICE AND THEY REPLACED SOME IGNITION COILS SECOND TIME, HOWEVER CAR STALLED YET AGAIN. TWICE CAR WAS STARTING FROM A STOP IN TRAFFIC, TWICE COMING TO A STOP AND GETTING READY TO TURN RIGHT. DANGEROUS SITUATION WHEN TURNING AS CAR COASTED INTO LANE WHEN I NEEDED TO BE ACCELERATING. DT
- NHTSA ID
- 770225
- Incident
- Nov 27, 2002
Electrical
Filed Apr 4, 2002
ON TWO OCCASIONS ON MARCH 18, 2002, AND ONE OCCASION ON MARCH 25, 2002 VEHICLE FAILED TO START WHILE ON A TRIP FROM TOLEDO, OH TO CHARLOTTE, NC. VEHICLE WOULD NOT CRANK, BUT EXHIBITED NO OTHER FAULTS. AFTER A PERIOD OF ABOUT 15 TO 20 MINUTES, VEHICLE STARTED. AFTER FIRST INCIDENT VEHICLE ONE MARCH 18 WAS TAKEN TO TURNPIKE FORD IN MARMET, WV. SERVICE THERE COULD NOT IDENTIFY PROBLEM. AFTER THIRD INCIDENT ON MARCH 25 VEHICLE WAS TAKEN TO ASTROG FORD IN PARKERSBURG, WV. SERVICE THERE FIRST REPORTED THEY WERE UNABLE TO IDENTIFY PROBLEM, BUT IN PREPARING TO RETURN VEHICLE TO ME, IT FAILED TO START. ASTORG FORD REPORTED TO ME THAT THE VEHICLE NEEDED A NEW PATS SWITCH, BUT THEY DID NOT HAVE THE PART. THEY SUGGESTED I PROCEED TO TOLEDO, NOT TURN OFF THE IGNITION, AND TAKE IT TO LOCAL FORD DEALER. ON MARCH 27 I DELIVERED THE VEHICLE TO FRANKLIN PARK LINCOLN MERCURY AND REPORTED THE PROBLEM. THEY KEPT THE VEHICLE UNTIL APRIL 4 AND REPORTED THAT "PROBLEM IS INTERMIT COULD NOT VERIFY AT THIS TIME ALL SYSTEM OPERATE AS DESIGNED." *AK
- NHTSA ID
- 760269
- Incident
- Mar 25, 2002
ElectricalEngine
Filed Jan 21, 2002
THIS VEHICLE HAS HAD EMISSION, MECHANICAL, AND ELECTRICAL PROBLEMS . THIS IS PRIMARILY EMISSION ISSUES BETWEEN THE CHECK ENGINE'S AND THE GAS TANK. *AK
- NHTSA ID
- 757138
- Incident
- Nov 2, 2000
AirbagsBrakesElectrical+1 more
Filed Dec 23, 2000
KOONS LINCOLN-MERCURY SERVICE TECHNICIANS HAVE STATED THAT THE EMISSION LIGHT STAYS ILLUMINATED BECAUSE VEHICLE HAS A DEFECTIVE FUEL VAPOR TRANSFER SYSTEM. AIR BAG LIGHT WAS ILLUMINATED DUE TO A DEFECTIVE LEFT FRONT AIR BAG SENSOR. BRAKE LIGHTS INOPERATIVE DUE TO A SWITCH STOP LAMP AND BROKEN WIRE. THIS DEFECT ALMOST CAUSED ME TO GET REAR-ENDED IN STOP AND GO TRAFFIC ON BALTIMORE'S BELTWAY.*AK
- NHTSA ID
- 738185
- Incident
- Aug 22, 2000
Electrical
Filed Oct 19, 2000
WHILE DRIVING AT ANY RATE OF SPEED VEHICLE WILL COMPLETELY SHUTDOWN WITHOUT WARNING, CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE CAUSE. PLEASE GIVE ANY FURTHER DETAILS.*AK
- NHTSA ID
- 873371
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.