ElectricalEngineVisibility
Filed Apr 29, 2020
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE HEATER FAILED TO BLOW HOT AIR. THE CONTACT STATED THAT THE WINDSHIELD DEFROSTER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO LB SMITH FORD LOCATED AT 1100 MARKET ST, LEMOYNE, PA 17043, (717)761-6700, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEATER COIL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
- NHTSA ID
- 11322616
- Incident
- Apr 1, 2020
- Mileage
- 130,000 mi
Visibility
Filed Oct 15, 2018
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT THE DEFROST FEATURE FOR THE FRONT WINDSHIELD DID NOT WORK. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE DEFROSTER WAS ACTIVATED FOR THE PAST THREE YEARS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
- NHTSA ID
- 11140292
- Incident
- Oct 15, 2018
- Mileage
- 140,000 mi
Visibility
Filed Dec 31, 2007
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE WINDSHIELD WIPER MOTOR IS CAUSING A LEAK ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THERE IS A NHTSA CAMPAIGN ID NUMBER 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR), BUT THE CONTACT WAS INFORMED THAT HER VEHICLE WAS OUT OF WARRANTY. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
- NHTSA ID
- 10213248
- Incident
- Dec 23, 2007
- Mileage
- 78,000 mi
Visibility
Filed Jan 15, 2004
AFTER SEVERAL ATTEMPTS TO GET POWER WINDOWS REPAIRED I HAVE FINALLY BEEN SOMEWHAT SATISFIED, ALTHOUGH I STILL EXPERIENCE SOME STICKING AND ANNOYING WIND NOISE. I DID ASK RUSTON FORD, LINCOLN, MERCURY IN RUSTON, LA WHEN I HAD THE WINDOWS REPAIRED ABOUT THE FRONT BUMPER PAINT PEELING/FLAKING AND WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY AND THERE WERE NO RECALLS ON THE PROBLEM. I RECENTLY SEARCHED SEVERAL AUTO REPAIR AND SUPPLY STORES FOR SOME TYPE OF TOUCH UP PAINT AND WERE TOLD BY SEVERAL REPUTABLE SALES PEOPLE THAT THEY HAD SEEN SEVERAL CUSTOMERS LIKE MYSELF WITH THE SAME PROBLEM(PEELING/FLAKING PAINT) ON THE SAME TYPE OF VEHICLE AND WAS ALSO TOLD THAT I COULD ORDER THE PAINT THROUGH THE LOCAL FORD LINCOLN MERCURY DEALERSHIP, BUT THE PROBLEM WOULD MOST LIKELY REOCCUR. AFTER MY DEALINGS WITH THE RUSTON FORD, LINCOLN, MERCURY DEALERSHIP IN RUSTON, LA I HAVE NO DESIRE TO DO ANY TYPE OF BUSINESS WITH THEM EVER AGAIN!, NOR WILL I CONSIDER PURCHASING ANY FORD OR MERCURY VEHICLE IN THE FUTURE. I HAVE OWNED 6 VEHICLES IN THE PAST 12 YEARS: CHEVROLET CORSICA MITSUBISHI ECLIPSE CHEVROLET BLAZER TOYOTA FORERUNNER TOYOTA CAMRY -------OF THESE SIX VEHICLES I CAN HONESTLY SAY THAT MY MERCURY SABLE HAS BY FAR EXCEEDED ANY PROBLEMS AND POOR SERVICE EXPERIENCE I HAVE EVER RECEIVED!!!! ON AUGUST 15TH I HAD MY OIL CHANGED AND WAS TOLD BY THE TECHNICIAN THAT THERE WAS A HISSING NOISE COMING FROM MY AIR CONDITIONER WHICH COULD BE SIGNS OF YET ANOTHER PROBLEM IN THE FUTURE. ALL I AM ASKING FOR IS A LITTLE OLD FASHIONED HONESTY AND TRUST IN SOMEONE THAT WILL TELL ME WHETHER THESE PROBLEMS ARE COVERED UNDER A DEFECT OR RECALL CLAIM. I LOOK FORWARD TO HEARING FROM SOMEONE SOON. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10070673
- Incident
- Jan 15, 2002
- Mileage
- 30,000 mi
Exterior lightingVisibility
Filed Sep 16, 2003
WINDSHIELD WIPERS STOPPED OPERATING WHEN USING THE TURN SIGNAL. *AK
- NHTSA ID
- 10040074
BrakesVisibility
Filed Jun 9, 2003
THE REAR BRAKE LIGHTS DID NOT ILLUMINATE WHEN THE BRAKE WAS APPLIED. *NLM THE BRAKE LIGHT SWITCH WAS REPLACED 4 TIMES WHICH ONE OUT OF THE 4 REPAIRS WAS RECALL RELATED. ALSO THE ABS LIGHT WAS ILLUMINATED. ONCE THE SWITCH FAILED THE SHIFTER WOULD NOT COME OUT OF PARK POSITION. ON ANOTHER OCCASION, THE SUN ROOF WAS INOPERATIVE. *TT
- NHTSA ID
- 10017740
- Incident
- Apr 17, 2003
Exterior lightingVisibility
Filed Mar 24, 2003
WHEN THE CONSUMER TRIED TO TURN THE HEADLIGHTS ON THE SWITCH BUTTON CAME OFF. *NLM BOTH REAR WINDOWS HAD BECOME INOPERATIVE. SCC
- NHTSA ID
- 10012268
- Incident
- Mar 20, 2003
Visibility
Filed Jul 29, 2002
FOUND WINDSHIELD CRACKED. NO EVIDENCE OF TRAUMA. DEFECT IN MATERIAL.*AK
- NHTSA ID
- 764861
- Incident
- Jul 29, 2002
Visibility
Filed Sep 17, 2001
SUN ROOF FAILS TO CLOSE PROPERLY. WOULD MOVE VERY SLOWLY AND IN A JERKY MOTION. SOMETIMES TOPPING IN MIDDLE OF TRACK WHILE CLOSING. PROBLEM HAS NOT BEEN RESOLVED. WILL BE TAKING VEHICLE TO DEALERSHIP TO CHECK IT. *AK
- NHTSA ID
- 896414
Visibility
Filed Sep 10, 2001
DEALERSHIP REFUSES TO SERVICE VEHICLE FOR RECALL 01V258000. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
- NHTSA ID
- 896084
- Incident
- Sep 6, 2001
AirbagsBrakesInterior & seats+1 more
Filed Dec 26, 2000
AIRBAG AND ABS LIGHTS ON CONTROL PANEL COME ON INTERMITTENTLY. HAPPENS WHEN CONSUMER USES POWER WINDOWS. WHEN BRAKES ARE DEPRESSED, ALL DASH LIGHTS GO DIM. VEHICLE HAS NOT BEEN INVOLVED IN AN ACCIDENT. *AK
- NHTSA ID
- 876991
- Incident
- Aug 29, 2000
Visibility
Filed Jan 26, 2000
WHILE DRIVING DOWN THE FREEWAY THE BACK WINDOW SHATTERED. THERE IS NO APPARENT REASON FOR IT. THE GLASS ALSO BROKE INTO SLIVERS. I WAS UNDER THE IMPRESSION THAT AUTO'S HAD TO HAD SAFETY GLASS TO PREVENT INJURIES? THE DEALER STATES IT IS TEMPERED GLASS BUT THIS WINDOW SHATTERED FOR NO REASON AND THEN THE GLASS SPLINTERED AND FELL INTO THE CAR. COVERING THE BACK OF THE CAR AND THANK GOODNESS THAT MY 5 YEAR OLD DAUGHTER WAS IN THE FRONT SEAT OR SHE WOULD HAVE BEEN SERIOUSLY INJURED. AS IT IS WE STILL HAD TO USE TAPE TO REMOVE THE SMALL SLIVERS OF GLASS FROM HER CHEEK. *AK
- NHTSA ID
- 717921
- Incident
- Jan 25, 2000
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.