Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1996 Mercury Villager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
SUN VISOR ASSEMBLY BREAKS AFTER SHORT PERIOD CAUSING IT TO DROP INTO DRIVERS VISION AND DRASTICALLY INTERFERE WITH ABILITY TO SEE ONCOMING TRAFFIC. REPLACEMENT COST IS $97.00 FOR ONE SUN VISOR. MERCURY VILLAGER OWNERS CLUB REPORTS THIS AS A CONSTANT PROBLEM WITH THIS VEHICLE.*JB
SIDE DOOR DOESN'T STAY CLOSED AFTER BEING LOCKED. CONTACTED DEALER. CANNOT FIND PROBLEM.*AK
WE HAVE A 1995 MERCURY VILLAGER. THERE IS A STRONG GASOLINE SMELL COMING FROM THE HEATING SYSTEM SINCE THE FIRST WINTER WE HAD THE VAN. WE TOOK IT TO THE DEALER MANY TIMES UNDER WARRANTY. THEY COULDN'T FIND THE PROBLEM AND WE ARE CONCERNED FOR SAFETY. *AK
THE CRUISE CONTROL BUTTON ON THE HUB OF THE STEERING WHEEL DOESN'T ALWAYS FUNCTION. NLM
DRIVING DOWN THE FREEWAY..MY STEP-SON PUSHED THE BUTTON TO OPEN THE BACK WINDOW TO GET SOME AIR AND THE WHOLE WINDOW AND ARM WENT FLYING OFF BEHIND US, HIT THE ROAD ABOUT 50 YDS BEHIND US IN THE EMERGENCY LANE AND SHATTERED INTO PIECES.*AK
REAR WINDSHIELD WIPER WOULD WIPE ONLY ONCE. ABLE TO RESET BY OPENING REAR GLASS. THIS IS A KNOWN MANUFACTURING DEFECT AT THE SUPPLIER (CONTAMINATION IN THE MOTOR). *AK
COMPONENT FAILED SOON AFTER WARRANTY EXPIRED- DEALER WON'T FIX AT THEIR COST. *AK
WHEN AIR CONDITIONER AND HEAT ARE BEING USED VEHICLE OVERHEATS CAUSING VEHICLE TO DIE OUT. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WHEN TURNING ON REAR WINDSHIELD WIPERS CONSUMER HEARS A HUMMING SOUND. THEN THEY VIBRATE, AND HANG DOWN TOWARDS THE LICENSE PLATE. ALSO, CAN'T OPEN REAR DOOR WITH THE KEY, HAS TO USE POWER LOCK TO OPEN DOOR. CONSUMER FEELS THIS IS A SAFETY DEFECT BECAUSE SHE CAN'T SEE OUT OF REAR WINDOW. *AK
REAR WINDSHIELD WIPER MOTOR WENT OUT. DEALER IS REPLACING WINDSHIELD WIPER MOTOR AT CONSUMER'S COST. WINDSHIELD WIPERS WOULD SWIPE ONCE, AND DROP BACK DOWN. *AK
STRESS CRACKS IN WINDSHIELD FROM BOTTOM TOWARD MIDDLE ....REPLACED 3 TIMES..NOV96. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE SLIDING GLASS WINDOW HAS A TENDENCY TO LOOSEN AT THE HATCH WHERE YOU OPEN AND CLOSE IT. WHEN NOT TIGHTENED ENOUGH, THE BOLT WILL LOOSEN AND FALL CAUSING THE SLIDING DOOR GLASS TO FLIP/FLAP AND COULD CAUSE AN ACCIDENT
REAR WINDSHIELD WIPER ACTIVATED DURING A RAIN STORM, SWIPED ONE WAY ACROSS THE WINDOW AND STOPPED. WHEN FINALLY WAS ABLE TO GET IT TO MOVE, AND IT DROPPED 6 INCHES BELOW ITS ACTUAL RESTING SPOT. ALSO, DIFFICULTY GETTING SHIFTER OUT OF PARK, WHETHER VEHICLE IS PARKED ON FLAT SURFACE OR SLIGHT INCLINE. FINALLY, REPLACED AIR CONDITIONER MOTOR.
POWER WINDOWS FAILED CAUSING JAMMING.
CONSUMER'S WIFE WAS DRIVING ON HIGHWAY WHEN HEAVY RAIN COMMENCED. DRIVER STARTED TO ROLL UP WINDOW WHEN WINDOW STOPPED JUST BEFORE IT REACHED THE TOP. DRIVER'S HAND WAS CAUGHT BETWEEN THE FRAME AND THE WINDOW, TRYING TO GET THE WINDOW UP. DRIVER RECEIVED MINOR CUTS WHILE TRYING TO FREE HER HAND FROM THE WINDOW. VEHICLE WAS IN THE DEALER SHOP ON SEVERAL OCCASIONS BEFORE THIS INCIDENT OCCURRED. CODITION WAS NEVER RESOLVED. *AK
DRIVERS WINDOW WOULD NOT GO UP.
WINDOW LATCHES FAILED.
REAR WINDSHIELD WIPER FAILED.
PASSENGER'S LEFT SIDE WINDOW DISINTEGRATED FOR NO APPARENT REASON. *AK
MANUFACTURER'S SOLAR WINDOW, UPON SUN AT CERTAIN ANGLES DISTORTS VISION BY REFLECTING IMAGES. PLEASE DESCRIBE DETAILS. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .