RoadVitals

1997 Mercury Villager Brakes Problems

Owner-reported complaints naming the brake system, filed with NHTSA

Data refreshed

Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jan 6, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 125 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 1997 Mercury Villager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming brake

Shown in the owner’s own words, exactly as filed

BrakesDriver assistance
Filed Jan 6, 2011
Crash reported1 death reported

DRIVER REPORTS HE MUST HAVE HAD HIS FOOT ON THE BRAKE AND ACCELERATOR AT THE SAME TIME (SEMI-PANIC BRAKE APPLICATION). POLICE REPORT STATES "TIRE MARKS" ON THE (DRY) PAVEMENT. ONE DOES NOT PRODUCE "TIRE MARKS" ON DRY PAVEMENT (NO TURNING INVOLVED) WITHOUT BRAKE APPLICATION. DRIVER HAD EPISODE OF MICROSLEEP: WHEN ALERTED BY THE EVENT TAKING PLACE, HE COULD NOT GET THE VEHICLE STOPPED IN TIME TO PREVENT HITTING AND FATALLY INJURING A PEDESTRIAN. UPON EXAMINATION OF ACCIDENT VEHICLE, INSPECTOR DISCOVERED UNUSUAL ARCHED ACCELERATOR PEDAL DESIGN WHEREIN THE BRAKE PEDAL WAS LOCATED ONLY 1 5/8 INCH FROM THE ARCHED ACCELERATOR PEDAL ALLOWING BRAKE APPLICATION AND ACCELERATION CONCURRENTLY IF CERTAIN CONDITIONS PREVAIL. EXAMINATION DEMONSTRATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL WENT SUBSTANTIALLY BELOW THE ACCELERATOR PEDAL. FURTHERMORE, WITH THE 4 5/8 INCH WIDE BOOT THE DRIVER (AND INSPECTOR) WORE, IT WAS EASY TO ACCIDENTALLY CATCH THE EDGE OF THE ACCELERATOR PEDAL, CONSEQUENTLY ENABLING THE USER TO ACCIDENTALLY DEPRESS THE ACCELERATOR AND BRAKE PEDAL (UNDER CERTAIN CONDITIONS) AT THE SAME TIME. *TR

NHTSA ID
10374963
Incident
May 9, 2009
Mileage
188,000 mi
Brakes
Filed Nov 22, 2004

CONSTANT PROBLEM WITH BRAKES WITH MY MERCURY VILLAGER GS, 1997. *JB

NHTSA ID
10100328
Incident
Aug 18, 1997
Brakes
Filed Sep 18, 2003

DEFECTIVE ABS IN 1997 MERCURY VILLAGER. WHILE SITTING STILL THE BRAKE PEDAL WILL RELEASE CAUSING THE VEHICLE TO LUNGE FORWARD POSSIBLY STRIKING SOMEONE OR SOMETHING. I HAVE RESEARCHED THIS PROBLEM ONLINE AND FOUND SEVERAL SIMILAR STATEMENTS FROM OWNERS OF THE SAME VEHICLE. *JB

NHTSA ID
10039092
Incident
Sep 18, 2003
Mileage
110,000 mi
BrakesTransmissionVisibility
Filed Jan 17, 2001

WHEN RADI/ HEATER OR TURN SIGNAL WAS IN USE WINDSHIELD WASHER WOULD SQUIRT FLUID ON WINDSHIELD. ALSO, OVERDRIVE WOULD KICK OUT, AND BRAKE LIGHTS ON LEFT WOULD GO OUT IF LIGHTS WERE USED. *AK

NHTSA ID
878397
Brakes
Filed Aug 29, 2000

REPORTING PROBLEM WITH VEHICLE APPLYING BRAKES BY ITSELF AT 40 MPH OR MORE.MORE ACCELERATION, THE MORE VEHICLE WOULD VIBRATE FROM THE FRONT. DEALER NOTIFIED, AND WAS UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

NHTSA ID
869087
Incident
Oct 15, 1999
AirbagsBrakes
Filed Aug 29, 2000
Crash reported

DRIVER WAS AT A STOP AND LIFTED FOOT OFF THE BRAKE AND LIGHTLY REAR ENDED ANOTHER VEHICLE AT ABOUT 1-2MPH, AND BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DEPLOYED. DEALER HAS SEEN VEHICLE. *AK

NHTSA ID
869034
Body & structureBrakesElectrical
Filed Oct 19, 1999

WE STARTED REPORTING THE PROBLEM WITH THE SLIDING DOOR ON 7/15/99. THE LOCK DID NOT LOCK OR UNLOCK CONSISTENTLY WHETHER USING THE REMOTE OR THE INSIDE AUTOMATIC BUTTON AND THE DOOR RATTLED LIKE SOMETHING WAS LOOSE INSIDE. THE SERVICE DEPT AT CAPITOL LINCOLN MERCURY(RICHMOND, VA) DECIDED TO REPLACE THE ANTENNA ON 8/16. THIS DID NOT CORRECT THE PROBLEM. ON 10/4, I TOOK IT BACK AGAIN AND THEY REPLACED THE SLIDING DOOR LOCK ACTUATOR. THIS CORRECTED THE PROBLEM WITH THE DOOR LOCKING/UNLOCKING BUT NOW, THE CHILD SAFETY LOCK IS STUCK AND THE DOOR STILL RATTLES.****I INITIALLY REPORTED A PROBLEM WITH THE STEERING WHEEL SHIMMEYING AND THE BRAKES GRABBING ON 8/16. THEY REPORTED THE BRAKES WERE OKAY - 5MM. I HAD THE TIRES REPLACED AND ALIGNED WHICH TOOK 3 DAYS BECAUSE THEY DIDN'T REALIZE THAT THEY ONLY HAD 3 TIRES. THE STEERING WHEEL CONTINUED TO SHIMMEY SO I TOOK IT BACK ON 10/13. THE WEIGHTS HAD FALLEN OFF SO THEY HAD TO REBALANCE THE TIRES. THEY ALSO STATED THE THE VIBRATION WHEN BRAKING WOULD BE FIXED BY TURNING THE FRONT ROTORS WHICH THEY DID. THEY STATED THAT WITH THE TURNING OF THE ROTORS THAT I SHOULD REPLACE MY BRAKES WHICH I DID...FOR $55.83. THE NEXT DAY, 10/14, I TOOK THE VAN BACK BECAUSE IT SOUNDED LIKE SOMETHING WAS RUBBING UNDER THE CAR. THIS PROBLEM WAS CORRECTED BY REPLACING THE ROTORS THAT THEY TURNED THE PREVIOUS DAY. CURRENTLY, THE STEERING WHEEL STILL SHIMMIES JUST NOT TO THE EXTENT AS BEFORE. I'M TAKING IT BACK AGAIN ON 10/20.*AK

NHTSA ID
713556
Incident
Aug 16, 1999
Brakes
Filed Aug 6, 1999

HAD TOTAL BRAKE FAILURE, PEDAL WENT RIGHT TO FLOOR, EMERGENCY BRAKE WENT ALL THE WAY DOWN BUT HAD NO STOP EFFECT. I PRESSED ON PEDAL TO GET CAR OUT OF PARK SO I WAS NOT MOVEING. ALL THE BRAKE FLUID WAS OUT OF THE RESIVORE

NHTSA ID
709693
Incident
Aug 6, 1999
Brakes
Filed Jul 29, 1999

THE "TABS" THAT HOLD THE REAR BRAKE SHOES ON THE WHEEL CYCLINDER SHEARED OFF. THE BRAKE SHOES WERE JUST FLOATING INSIDE THE DRUM. STOPPING ABILITY SEVERELY DETERIORATED. I HAD TO MAKE EMERGENCY REPAIRS AT MEINEKE SHOP. FORD AND DEALERSHIP REFUSES TO INSPECT PARTS TO SEE IF THEY ARE DEFECTIVE, UNLESS I TAKE INITIATIVE TO PERSUADE DEALER TO LOOK AT THEM, AND THEY PERSUADE FORD REP TO INVESTIGATE. THIS CANNOT BE NORMAL WEAR AND TEAR. A RESPONSIBLE COMPANY SHOULD DETERMINE IF THERE ARE DEFECTIVE BRAKE COMPONENTS IN THEIR MANUFACTURING PROCESS. THEY SHOULD BE REQUIRED TO PURSUE AND INVESTIGATE, NOT THE CUSTOMER WHO HAS ALREADY PAID FOR REPAIR.

NHTSA ID
709375
Incident
Jun 12, 1999
Brakes
Filed Dec 3, 1998

WHEN DRIVING AND APPLYING THE BRAKES THERE IS A LOUD NOISE COMING FROM THE VEHICLE, AND CONSUMER STATES THE BRAKES ARE RUBBING METAL TO METAL AND THE NOISE COMES AND GOES AT TIMES. DEALERGROUND THE BRAKE ROTORS AND REPLACED THE PADS. ALSO, THE BRAKES ARE GRINDING, AND THE VEHICLE HAS BEEN TO THE DEALER FOR REPAIRS FOUR TIMES, AND THEY CAN'T DETERMINE THE PROBLEM. *AK *ML

NHTSA ID
831693
Incident
Jul 12, 1997
Brakes
Filed May 5, 1998

ANTI LOCK BRAKES FAIL INTERMITTENTLY, ONE INCIDENT RESULTED IN A VEHICLE COLLISION.

NHTSA ID
535123
Brakes
Filed Nov 19, 1997

BRAKES NOT WORKING PROPERLY, EXTENDED STOPPING DISTANCES.

NHTSA ID
525116

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .