RoadVitals

1997 Mercury Villager Fuel system Problems

Owner-reported complaints naming the fuel system system, filed with NHTSA

Data refreshed

Fuel system reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
Latest Dec 9, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
22%
of 125 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 1997 Mercury Villager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming fuel system

The 25 most recent of 27, in the owner's own words

Fuel system
Filed Dec 9, 2011

TL* THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT THE ENGINE WAS STARTED IN COLD WEATHER, THE VEHICLE WOULD EXHIBIT AN ABNORMALLY STRONG GASOLINE ODOR. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THAT THERE WERE NO VISIBLE FUEL LEAKAGES BUT THE CANISTER AND THE CONNECTED HOSES WERE FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WERE NO RECALLS FOR THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.

NHTSA ID
10439155
Incident
Nov 21, 2011
Mileage
155,000 mi
Fuel system
Filed Jul 14, 2008

TL*THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT SMELLS GASOLINE AFTER THE VEHICLE HAS BEEN DRIVEN OR WHILE IT IS IDLING. NO FUEL HAS BEEN FOUND ON THE GROUND AFTER THE VEHICLE WAS MOVED. NHTSA CAMPAIGN ID NUMBERS 96V203000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: MOUNTING) AND 00V419002 (FUEL SYSTEM, GASOLINE:STORAGE: TANK ASSEMBLY) WERE REFERENCED; HOWEVER, THE CONTACT WAS INFORMED THAT THERE WAS NO LONGER A SAFETY RECALL. THE CURRENT MILEAGE WAS 69,000 AND FAILURE MILEAGE WAS 68,000.

NHTSA ID
10234162
Incident
May 1, 2008
Mileage
68,000 mi
Fuel system
Filed Nov 7, 2007

TL*THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT EVERY TIME HE FILLS UP HIS GAS TANK AND PARKS THE VEHICLE, FUEL LEAKS OUT FROM UNDERNEATH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE VENT HOSE FOR A SERVICE CHARGE BECAUSE IT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V419002 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 106,108. RECALL# 00V419002 UPDATED 11/26/07. *JB

NHTSA ID
10208142
Incident
Aug 15, 2007
Mileage
106,108 mi
Fuel system
Filed Mar 15, 2005

I HAD NOTICED THAT WHEN I FILLED GAS TANK THERE WAS A STRONG ODOR OF GASOLINE INSIDE VEHICLE FOR SEVERAL DAYS. I HAD THE VEHICLE CHECKED BY THE SHOP THAT DOES MY OIL CHANGES AND THEY STATED THAT IT WAS THE FILLER HOSE AND IT SHOULD BE COVERED UNDER A RECALL. THE LOCAL DEALERSHIP STATES THAT SINCE THE REPAIR WAS MADE UNDER THE RECALL IN 2002 THAT IT WAS NOT COVERED AGAIN. REPAIR PART WAS APPARENTLY DEFECTIVE. THE REPAIR COST WILL BE $150.00.*AK

NHTSA ID
10114100
Incident
Mar 14, 2005
Mileage
100,000 mi
Fuel system
Filed Jan 15, 2004

FILLER PIPE VENT HOSE WAS RECALLED IN MARCH 2001 RECALL#00S59 AND REPLACED. THE SAME PART FAILED IN THE EXACT SAME MANNER AND WAS REPLACED NOVEMBER 2003. FORD SAYS THAT THE FILLER PIPE VENT HOSE IS OUT OF WARRANTY AND WILL NOT PAY ANY REPLACEMENT COSTS. DID THE MARCH 2001 RECALL ADEQUATELY ADDRESS THIS PROBLEM?

NHTSA ID
10071169
Incident
Nov 15, 2003
Mileage
145,000 mi
Fuel system
Filed Dec 2, 2003

THERE WAS A FILLER PIPE/VENT HOSE FAILURE WHICH WAS RECALLED AND REPAIRED IN MARCH 2001. IT FAILED A SECOND TIME IN THE SAME LOCATION. *AK RECALL#00V419002 *SCC *JB

NHTSA ID
10046523
Mileage
144,500 mi
Fuel system
Filed Jul 16, 2002

THERE IS A CONSTANT FUEL SMELL WHEN DRIVING VEHICLE. DEALER COULD NOT REMEDY THE PROBLEM.*AK

NHTSA ID
8014028
Incident
Jun 15, 2002
Fuel system
Filed Apr 24, 2002

CONSUMER WAS ON A SHORT ROAD TRIP WHEN VEHICLE STARTED SHAKING AND CUT OFF. VEHICLE RESTARTED, AND WAS TAKEN TO NEAREST MECHANIC. FUEL PUMP FILTER WAS DIRTY, AND ONCE IT WAS CLEANED VEHICLE OPERATED NORMAL. 3 HOURS LATER, VEHICLE DIED DUE TO FUEL PUMP FAILING. INDEPENDENT MECHANIC REPLACED AND REPAIRED VEHICLE. PLEASE PROVIDE MORE INFORMATION.*AK

NHTSA ID
8008532
Incident
Apr 16, 2002
Fuel system
Filed Feb 12, 2002

MIGHT BE WORTH LOOKING INTO THE FUEL PUMP SYSTEM ON THIS VEHICLE. ORIGINAL WAS REPLACED 4/2/2001 AND REPLACEMENT PUMP STARTING TO FAIL LATE IN NOVEMBER 2001. DEALER/FORD NOT WORKING WITH CUSTOMER SINCE 3000 MILES OVER WARRANTY (EVEN THOUGH WE ARE WITHIN 12 MO. PERIOD). JUST SEEMS WEIRD THAT TWO FUEL PUMPS WOULD FAIL WITHIN THAT SHORT A TIME FRAME.*AK

NHTSA ID
758114
Incident
Jan 30, 2002
Fuel system
Filed Jan 3, 2002

CONSUMER NOTICED GASOLINE ODORS COMING FROM VEHICLE, WHEN HE EXAMINED THE FUEL RAIL AND HOSES, HE DETERMINED THAT A LOOSE RUBBER CLAMP WAS ALLOWING FUEL TO LEAK FROM VEHICLE, CONSUMER TIGHTENED CLAMP AND STOPPED FUEL LEAK. *AK. CONSUMER STATED THIS IS THE SECOND TIME THIS HAS HAPPENED, THE FIRST TIME THE DEALER TOOK CARE OF THE PROBLM.*JG

NHTSA ID
8001469
Incident
Feb 21, 2001
Fuel system
Filed Oct 15, 2001

AFTER THE RECALL WAS DONE ON A FUEL HOSE THE VEHICLE HAS ON AN OFF SMELLE OF VERY STRONG GAS FUMES INSIDE THE PASSENGER COMPARTMENT AND OUTSIDE THE VAN AS WELL, TOOK THE VEHICLE BACK TO THE DEALER AND THE FUMING PROBLEM SEEMED TO BE COMING FROM A GAP IN THE BODY SEAM AREA OF THE VEHICLE IN WHICH THEY SEALED, POSSIBLE OF MANUFACTURING DEFECT. *YD

NHTSA ID
563719
Fuel system
Filed Jul 31, 2001

CONSUMER RECEIVED RECALL (00S59) VEHICLE WAS TAKEN INTO DEALESHIP, WHEN CONSUMER ARRIVED TO PICK UP VEHICLE, HE WAS INFORMED THAT THEY DID NOT HAVE ENOUGH TIME TO FIX VEHICLE.*JB

NHTSA ID
562249
Fuel system
Filed Apr 18, 2001

THE CONSUMER SCHEDULED AN APPOINTMENT TO HAVE RECALL REPAIR 00V-419 REPAIR, ONCE THE CONSUMER ARRIVED THE DEALER TOLD CONSUMER THAT THERE WERE NO PARTS AVAILABLE. NLM

NHTSA ID
560835
EngineFuel system
Filed Apr 2, 2001

SINCE SEPTEMBER 1997 CONSUMER KEPT TAKING VEHICLE TO DEALER FOR HESITATION, ENGINE LIGHT COMING ON , STALLING, BAD GAS MILAGE AND SPUTTERING. DEALER KEPT TELLING CONSUMER IT WAS DUE TO REFORMULATED GASOLINE. TO DEALER AT LEAST 12 TIMES. CURRENTLY, VEHICLE IS OUT OF WARRANTY, AND DEALER FINDS ALL FUEL INJECTORS NEED TO BE REPLACED, AT COST OF $1700.*AK *SLC

NHTSA ID
884839
Incident
Mar 15, 2001
Fuel system
Filed Mar 26, 2001

VEHICLE HAD A RECALL. BUT, THERE WERE NO PARTS AVAILABLE. THER WAS A POTENTIAL FOR A FIRE. *AK

NHTSA ID
884234
Incident
Feb 2, 2001
Fuel system
Filed Mar 12, 2001

RECALL 00 V 419 002/FUEL TANK VENT HOSE: CLARK, WHITE LINCOLN MERCURY DEALER, NEWTON, MA; PHONE # 617/928-5400 WAS UNABLE TO HONOR RECALL DUE TO NO PARTS BEING AVAILABLE, NOTIFIED MANUFACTURER,AND INFORMED CONSUMER THAT PARTS WERE ON NATIONAL BACK ORDERS. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

NHTSA ID
882810
Incident
Feb 28, 2001
Fuel system
Filed Mar 12, 2001

THE DEALER HAD NO PARTS AVAILABLE FOR RECALL 00V-419. NLM

NHTSA ID
560343
Fuel system
Filed Mar 11, 2001

THE CONSUMER MADE AN APPOINTMENT AT THE LOCAL DEALER TO HAVE RECALL 00V-419 WORK PERFORMED AND ALSO ASKED THAT THEY REPLACE THE AIR FILTER AND CHANGE THE TRANSMISSION FLUID, WHEN THE CONSUMER RETURNED TO PICK UP THE VEHICLE HE WAS TOLD THAT THEY HAD RUN OUT OF PARTS FOR THE RECALL AND THEY CHARGED AN OUTRAGEOUS AMOUNT FOR THE OTHER ITEMS REPLACED/CHANGED. NLM

NHTSA ID
560348
Fuel system
Filed Mar 8, 2001

THERE IS A RECALL ON MERCURY VILLAGER FOR FUEL TANK. DEALER HAS NOT GOTTEN PIECES IN FOR REPAIRS. DEALER HAD TOLD CONSUMER THAT RECALL PARTS WERE TO COME IN YESTERDAY, BUT DEALER CALLED BACK STATING THAT THEY DID NOT KNOW WHEN THE PART WAS COMING IN.*AK

NHTSA ID
882494
Incident
Mar 6, 2001
Fuel system
Filed Feb 21, 2001

VEHICLE HAS A RECALL ON FIILLER PIPE HOSE. CONSUMER WAS TOLD TO BRING IN VEHICLE BECAUSE THEY HAD PARTS, AND CONSUMER TOOK VEHICLE IN ,AND DEALER DID NOT HAVE PARTS IN. *AK

NHTSA ID
880936
Incident
Feb 21, 2001
Fuel system
Filed Feb 20, 2001

INTAKE MANIFOLD FAILED. *AK

NHTSA ID
880910
Incident
Feb 20, 2001
Fuel system
Filed Jan 22, 2001

WHILE FILLING GAS TANK, GAS WAS POURING ALL OVER DUE TO FAULTY GAS TANK AND FUEL LINES, CONSUMER STATED THAT THERE WERE CRACKS IN THE FUEL LINES. *SLC

NHTSA ID
559137
Fuel system
Filed Jan 17, 2001

THERE IS FUEL LEAKING FROM FUEL TANK. RECALL 00V419.002 HAS BEEN ISSUED. HOWEVER, HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK

NHTSA ID
878338
Fuel system
Filed Nov 30, 2000

FILLED FUEL TANK, DROVE HOME, PARKED VAN IN GARAGE. SMELLED GAS & FOUND HUGE GAS PUDDLE UNDER VAN. GAS WAS ALMOST POURING OUT. VERY DANGEROUS SITUATION. DEALER WILL NOT FIX UNDER RECALL 96V203000.*AK

NHTSA ID
737071
Incident
Nov 28, 2000
Fuel system
Filed Nov 3, 2000

CONSUMER'S VEHICLE HAD FUEL LEAKAGE. CONSUMER BROUGHT VEHICLE TO A DEALER IN TIME. DEALER FOUND THAT THE TANK & TUBE THAT OHAD TO BE REPLACED. RECALL 96V203000/ MANUFACTURER'S RECALL 96S56 DID APPLY TO CONSUMER. MANUFACTURER WASN'T WILLING TO HELP WITH COST. PART WAS NOT AVAILABLE IN THE U.S. & FORD WAS NOT PRODUCING IT. *AK

NHTSA ID
874392
Incident
Oct 31, 2000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .