RoadVitals

2014 New Flyer XDE60

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Dec 20, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2014 New Flyer XDE60. 4 safety recalls have been issued covering this model year; and 30 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V943000

STEERING:COLUMN

Dec 20, 2022
746 units potentially affected
The defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
The risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
The remedy: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
New Flyer of America, Inc.Manufacturer number R22-035View on NHTSA.gov
16V038000

SEATS

Jan 26, 2016
4,848 units potentially affected
The defect: New Flyer Industries, Ltd. (New Flyer) is recalling certain model year 2015 New Flyer MD30, 2012 C35LFR, 2010-2011 D35LFR, NABI 35LFW, 2011 D40LFR, 2010-2012 D60LFR and NABI 31LFW, 2010 C40LF, DE35LF, D40LF, DE40LFA, DE60LFA, GE35LFR and GE40LF, 2009 DE60LF and GE40LFR, 2010-2013 C40LFR, DE60LFR, NABI 416 and NABI 60BRT, 2010-2015 XD35, XDE40, NABI 40LFW and 42BRT, 2011-2015 XD40 and XN40, 2013-2015 XD60, XDE60 and XN35, 2010-2014 XDE35, 2013 XE40, 2012-2015 XN60, equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
The risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
The remedy: New Flyer will notify owners instructing them to inspect their seats for missing welds. Recaro will supply replacement anchorage brackets and cover the labor to replace them if any welds are missing, free of charge. The recall began on February 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706, or Recaro customer service at 1-800-873-2276. New Flyer's number for this recall is R16-001.
New Flyer Industries Ltd.Manufacturer number R16-001View on NHTSA.gov
14V532000

SERVICE BRAKES, AIR

Sep 4, 2014
731 units potentially affected
The defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 XD35, XDE35, XE40, and 2013-2014 XD40, XD60, XDE40, XDE60, XN35, XN40, and XN60 transit buses. During installation, the Brake Pedal Mounting Plate may have been clamped between the Brake Pedal Assembly and the Brake Valve Actuator (BVA) resulting in a misalignment and binding of the internal piston in the BVA.
The risk: The binding of the piston may result in increased resistance while applying the brakes and the potential for brake drag once the brake pedal is released. These conditions increase the risk of a crash.
The remedy: New Flyer will notify owners and will replace the brake pedal mounting plate and the Brake Valve Actuator (BVA), free of charge. The recall began on September 15, 2014. Owners may contact New Flyer customer service at 1-204-934-4876. New Flyer's number for this recall is R14-019.
New Flyer Industries Ltd.Manufacturer number R14-019View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSIB 25-01

Thermo-King has issued a Service Bulletin (SB866-1) related to the clutch bearing maintenance on their QS616 HVAC screw compressor. New Flyer is issuing this Technical Service Information Bulletin to notify New Flyer XD60, XN60 and XDE60 bus operators about this Thermo-King Service Bulletin.

ITS61187

ELECTRICAL SYSTEM; POWER TRAIN

Instructions to Service to incorporate a PLC Update to prevent interlock activation when CAN speed messages are absent.

TSIB 22-13 Rev B

STEERING

Service bulletin increasing the torque value of a joint in a double-tilt steering column spline shaft.

ITS60288

STRUCTURE

This Instruction to Service (ITS) decribes the inspection procedure required to inspect the upper bulkhead brakets for cracks, on the articulation joint of a sixty foot bus.

ITS58838

STRUCTURE

Technical Instruction describing how to repair cracks in DEF tank bracket welds, and add reinforced support bracket to DEF tank area.

ITS58779

ELECTRICAL SYSTEM; STEERING

Technical Service Instruction Describing How to Rewire TRW Steering Column to Provide a Memory Power Circuit. - The addition of the switch ensures that the TRW Steering System maintains its calibration in the event of a power disruption.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

New Flyer XDE60 by model year
YearComplaintsRecallsInvestigationsIssue Index
2024020—
2023030—
2022010—
2021010—
2020020—
2019020—
2018060—
2017080—
2016080—
2015070—
2014Viewing040—
2013040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.