RoadVitals

2023 New Flyer XDE60

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Dec 19, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2023 New Flyer XDE60. 3 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V898000

ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, AIR:ANTILOCK

Dec 19, 2025
6,673 units potentially affected
The defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 121, "Air Brake Systems" and 136, "Electronic Stability Control Systems on Heavy Vehicles."
The risk: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
The remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
New Flyer of America, Inc.View on NHTSA.gov
25V053000

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Feb 3, 2025
210 units potentially affected
The defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2023-2024 XDE60, 2024 XD35, XD40, and XD60 transit buses equipped with Cummins L9 diesel engines. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.
The remedy: Cummins will replace the fuel hoses, free of charge. Owner notification letters were mailed March 11, 2025. Owners may contact Cummins customer service at 1-800-286-6467 or New Flyer customer service at 1-800-241-2947.
New Flyer of America, Inc.View on NHTSA.gov
23V243000

SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

Apr 5, 2023
30 units potentially affected
The defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2023 XD60 and XDE60 60' articulated transit buses. The anti-lock brake system (ABS) module may lose power during hard braking, causing the ABS system to fail.
The risk: An ABS system that fails increases the risk of a crash.
The remedy: New Flyer will update the ABS software and correct the wiring, free of charge. All vehicles have been repaired and therefore no owner letters will be sent. Owners may contact New Flyer customer service at 1-204-224-6706.
New Flyer of America, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITS61479

FUEL/PROPULSION SYSTEM; POWER TRAIN

Instructions to rework center drive axle encoder harnesses.

ITS61320

FUEL/PROPULSION SYSTEM; POWER TRAIN

Install ferrite core enclosures inside rooftop inverters to eliminate excessive CMC and subsequent center axle bearing failures.

ITS61178

POWER TRAIN

Instructions to install new breather hoses, brackets and breather boxes on each side of the center axle.

ITS61122

ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM

Instruction to Service for updating the battery program on certain ELFA2 buses for Improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, improving Battery Data Recorder (BDR) capabilities, streamlined flashing processes, and logic improvements for better integration with application.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

New Flyer XDE60 by model year
YearComplaintsRecallsInvestigationsIssue Index
2024020—
2023Viewing030—
2022010—
2021010—
2020020—
2019020—
2018060—
2017080—
2016080—
2015070—
2014040—
2013040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.