2011 Nissan 370Z

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Steering lock module failure. Same issue as in 2016 (NHTSA tracking number 10929922). Car would not start. In city park and waited 4 hours for tow truck. By myself - 74 year old female. Getting dark and dealership closed. Had the exact part malfunction in 2016 and had to have it towed. Cost $1000 to fix back then. Nissan has had issues with this but has refused to recall it except for one model. This repair cost me $1400. Not just the money or inconvenience - it's dangerous. There is no way to start this car - it has to be towed!

NHTSA ID

11515373

Incident

Mar 30, 2023

TL* THE CONSUMER OWNS A 2011 NISSAN 370Z. THE CONSUMER STATED THAT WHILE ATTEMPTING THE START THE VEHICLE, THE ENGINE WOULD NOT TURN ON. THE VEHICLE WAS TOWED TO THE LOCAL DEALER COGGINS NISSAN(10600 ATLANTIC BLVD, JACKSONVILLE FL) WHO DIAGNOSED THAT THE STEERING LOCK WAS FAULTY AND NEEDED TO BE REPLACED. THE STEERING LOCK WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 36,700. *DT *AS

NHTSA ID

11302718

Incident

Jan 25, 2020

Mileage

36,700 mi

FOR YEARS, THERE HAVE BEEN WIDESPREAD DEFECTS IN THE ELECTRONIC STEERING COLUMN LOCK (ESCL) THAT DISABLED THE PUSH-BUTTON IGNITION IN A WIDE RANGE OF NISSAN AND INFINITI VEHICLES. THE ESCL'S PRIMARY JOB IS TO KEEP THE STEERING WHEEL LOCKED UNTIL YOU BRING YOUR KEY FOB IN RANGE OF THE VEHICLE. IT'S MEANT TO PREVENT THEFT. HOWEVER, WHEN THE ESCL MALFUNCTIONS (EVEN WITH THE FOB PRESENT AND WORKING) THE ESCL WON'T DETECT IT AND, THEREFORE, WON'T RELEASE THE WHEEL. WHEN YOU PRESS THE START/STOP BUTTON TO START THE CAR, NOTHING HAPPENS. HOWEVER, THE "INTELLIGENT KEY WARNING LIGHT" SYMBOL COMES ON, INDICATING YOU HAVE A PROBLEM. NISSAN HAS BEEN AWARE OF THIS ISSUE FO YEARS AND HAS ISSUED A VOLUNTARY SERVICE CAMPAIGN FOR VARIOUS MODELS. HOWEVER, THEY HAVE NOT DONE SO FOR THE 370Z, EVEN THOUGH THIS MODEL IS EXPERIENCING THE EXACT PROBLEM AS THE MODELS INCLUDED IN THE VOLUNTARY SERVICE CAMPAIGN. THIS MALFUNCTION HAS NOTHING TO DO WITH GENERAL "WEAR & TEAR". THIS MALFUNCTION IS DUE TO A DEFECTIVE PART AND POOR ENGINEERING. I AM ASKING NHTSA TO ENCOURAGE NISSAN TO CONDUCT A VOLUNTARY OR MANDATORY RECALL TO ADDRESS AND CORRECT THIS ISSUE AT NO COST TO VEHICLE OWNERS.

NHTSA ID

11205346

Incident

Apr 24, 2019

Mileage

51,000 mi

WHEN MY CAR HAD 22,000 MILES IT WOULDN'T START BECAUSE MY STEERING WHEEL LOCKED UP. I WAS HOME WHEN THIS HAPPENED. HAD TO TOW IT TO NISSAN DEALERSHIP. IT JUST HAPPENED TO ME AGAIN AT 55,000 MILES. I WAS ABOUT TO LEAVE WORK. HAD TO TOW IT BACK AGAIN. NOT FAIR TO PAY 1,200!!

NHTSA ID

11065472

Incident

Jan 20, 2018

CLUTCH SLAVE CYLINDER WENT OUT AT AROUND 40K MILES. AFTER DOING SOME RESEARCH, THIS IS A KNOWN PROBLEM WITH MANY OTHER 370 Z'S. I AM NOW WORRIED THAT I WILL NEED A THIRD CSC.

NHTSA ID

11063429

Incident

Feb 7, 2017

Mileage

40,000 mi

THE CAR WOULD NOT START. I WAS STRANDED AND HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY HAD TO REPLACE THE STEERING LOCK UNIT STATING THAT IT WAS "BAD". THE SAME THING IS NOTED ON A RECALL ISSUED FOR 2009 AND 2010 NISSAN 370 Z, BUT NO RECALL FOR THE 2011 EVEN THOUGH T IS THE SAME PART.

NHTSA ID

11010402

Incident

Jun 1, 2017

Mileage

19,893 mi

STEERING WHEEL LOCK SENSOR BROKE, FAILED IN LOCK POSITION, HAPPENS TO MOST EVERY NISSAN FOB KEY SYSTEM AT 1 TIME OR ANOTHER. THE DEALER CHARGED ME $1100.00 TO FIX AND IT TOOK THEM LESS THAN 2 HOURS. THIS IS A SCAM BY NISSAN AND THE INTERNET IS FULL OF PEOPLE COMPALINING ABOUT THIS ISSUE. IT LEFT ME STRANDED AND I HAD TO BE TOWED. PLEASE MAKE NISSAN START A RECALL FOR THIS PROBLEM. WHEN THE STEERING LOCK FAILS IT WILL NOT ALLOW THE CAR TO START.

NHTSA ID

10970940

Incident

Mar 5, 2017

Mileage

81,000 mi

PARKED CAR IN MORNING. CAR WOULD NOT START AT NIGHT. YELLOW INDICATOR ON DASH. PROBLEM WAS KNOWN ISSUE WITH THE STEERING LOCK ANTI-THEFT DEVICE. PRIOR MODEL YEARS RECALLED, ONLY 2011 WAS NOT COVERED UNDER RECALL. CAR HAD TO BE TOWED. OVER $1200 REPAIR AT DEALERSHIP. PART WAS $775.

NHTSA ID

10948968

Incident

Feb 12, 2016

Mileage

24,153 mi

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.