RoadVitals

2002 Nissan Altima Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
128
Latest Sep 9, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 1,047 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2002 Nissan Altima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 128 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

The 25 most recent of 128, in the owner's own words

Body & structureVisibility
Filed Sep 9, 2019

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2002 NISSAN ALTIMA. WHILE ENTERING THE VEHICLE, THE REAR DRIVER'S SIDE DOOR HANDLE FRACTURED. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE EXTERIOR DOOR HANDLE FRACTURED. ADDITIONALLY, THE FRONT DRIVER'S SIDE WINDOW WAS ALSO INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. CONSUMER STATES THAT ALL DOOR HANDLES ON VEHICLE ARE FRACTURED, MAKING IT IMPOSSIBLE TO ENTER THE VEHICLE. CONSUMER SAYS THIS IS A COMMON PROBLEM WITH NISSAN ALTIMAS IN HIS AREA. *DL

NHTSA ID
11254052
Incident
Sep 8, 2019
Mileage
140,000 mi
Body & structure
Filed Jul 17, 2018

THE VEHICLE WILL NOT PASS A SAFETY INSPECTION BECAUSE THERE ARE TWO BIG HOLES IN EITHER SIDE OF THE FLOOR BOARDS. THE HOLES WERE DISCOVERED DURING A STATE SAFETY INSPECTION. WE HAVE 12 DAYS TO REPAIR THE HOLES AT A LARGE COST. UNEXPECTED AND DISAPPOINTING ISSUE.

NHTSA ID
11111888
Incident
Jul 16, 2018
Mileage
130,000 mi
Body & structureDriver assistanceElectrical
Filed Jun 4, 2018

THE CAR KEEPS STALLING WHILE I DRIVE IT

NHTSA ID
11099883
Incident
May 4, 2018
Mileage
35 mi
Body & structure
Filed Aug 24, 2017

THE FLOORBOARDS ON THE DRIVER AND PASSENGER SIDE HAVE ROTTED THROUGH AND YOU CAN SEE THE ROADWAY ON THE DRIVERS SIDE. IT IS COSTING $1000. TO FIX THE PASSENGER SIDE. I JUST DISCOVERED THE DRIVERS SIDE.

NHTSA ID
11019287
Incident
Aug 1, 2017
Mileage
70,000 mi
Body & structure
Filed Jun 25, 2017

THE FLOORBOARDS UNDER WHERE THE PASSENGER'S FEET ARE PLACED RUSTED OUT AND A FOOTBALL SIZED CHUNK OF METAL FLEW OFF FROM UNDER THE CAR WHILE ON THE FREEWAY TODAY. IT WAS A DEFINITE HAZARD TO THE PEOPLE WHO WERE DRIVING BEHIND ME AND THEY HAD TO QUICKLY SWITCH LANES SO AS TO AVOID IT. NO THERE IS NOTHING BUT INTERIOR CARPET BETWEEN THE PASSENGER'S FEET AND THE ROAD BELOW THEM. IT APPEARS VERY DANGEROUS TO HAVE A HOLE RUSTED OUT RIGHT THERE. THE CAR HAS ALWAYS BEEN PARKED ON A DRIVEWAY AND WASHED AFTER EVERY SNOW/SALTING OF THE ROADS. THERE IS VERY MINIMAL RUST ANYWHERE ELSE ON THE CAR, LEADING ME TO BELIEVE THERE WAS SOME SORT OF DEFECT IN THAT LOCATION.

NHTSA ID
11001251
Incident
Jun 25, 2017
Mileage
140,000 mi
Body & structure
Filed Jan 28, 2017

TODAY AFTTER EXITING MY VEHICLE I NOTICED SOMETHING HANGING FROM BENEATH THE CAR ON THE FRONT PASSENGER SIDE. I OPENED THE DOOR AND FELT UNDERNEATH THE CAR IN THE AREA WHERE THE FLOOR PANEL IS AND I WAS ABLE TO PUSH THE CARPET UP FROM UNDERNEATH THE CAR. CURRENTLY I AM UNABLE TO VIEW THE AREA OF CONCERN BECAUSE I AM UNABLE TO GET UNDER THE VEHICLE AT THIS TIME.

NHTSA ID
10948150
Incident
Jan 28, 2017
Mileage
151,000 mi
Body & structure
Filed Dec 20, 2016

AFTER HEARING A SCRAPING NOISE, WHILE PULLING OUT OF A DRIVEWAY, IT WAS DISCOVERED THAT A 6-INCH SECTION (APPROX.) OF METAL WAS HANGING FROM THE UNDERCARRIAGE OF THE FRONT PASSENGER SIDE OF THE VEHICLE. AFTER LOOKING AT THE AREA, IT BECAME CLEAR THAT THE FLOOR PAN UNDER THE FRONT PASSENGER SIDE OF THE VEHICLE WAS CORRODED/RUSTED/ROTTED. AFTER CALLING MY LOCAL NISSAN DEALERSHIP, I WAS DIRECTED TO NISSAN CORPORATE, WHO THEN PASSED ME ALONG TO A REGIONAL CONSUMER AFFAIRS REP. THE BULLETIN NUMBER PROVIDED BY THAT REP WAS NTB15-059 (FLOOR PAN REPAIR). I WAS TOLD THAT THEY KNEW OF OTHERS ALSO HAVING THIS PROBLEM, BUT THEY SAID THERE WAS NOTHING THEY COULD DO AND THAT I SHOULD CALL AROUND FOR REPAIR ESTIMATES. AFTER GETTING SEVERAL ESTIMATES, IT WAS DISCOVERED THAT THE FLOOR PAN UNDER THE FRONT DRIVER SIDE WAS EVEN MORE ROTTED OUT THAN THE PASSENGER SIDE. I WAS ALSO TOLD THAT CARPETING IN MY VEHICLE WAS ALREADY SLIGHTLY DAMP, DUE TO THE HOLES IN THE FLOOR PAN AND THAT THERE MAY BE A FUTURE ISSUE WITH MOLD. FLAKES OF RUSTED METAL CONTINUE TO FALL FROM UNDERNEATH MY VEHICLE. ONE AUTOBODY SHOP EVEN STATED THAT THEY HAD ALREADY FIXED APPROXIMATELY 2 DOZEN OTHER 2002 NISSAN ALTIMAS WITH THE SAME PROBLEM. *TR

NHTSA ID
10936573
Incident
Dec 8, 2016
Mileage
77,000 mi
Body & structure
Filed Dec 12, 2016

TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THE FLOORBOARD WAS COMPLETELY CORODDED. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLOORBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 113,000.

NHTSA ID
10934737
Incident
Dec 5, 2016
Mileage
113,000 mi
Body & structure
Filed Nov 15, 2016

AS OTHERS HAVE STATED.. THE FRONT FLOOR PAN ON MY 2002 NISAN ALTIMA COMPLETELY RUSTED THROUGH. THE TOTAL COST OF REPAIRS WAS $746.60.

NHTSA ID
10926284
Incident
Jun 29, 2016
Mileage
83,450 mi
Body & structure
Filed Aug 9, 2016

TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THE FLOOR PAN UNDER THE FRONT DRIVER AND PASSENGER SIDE OF THE VEHICLE WAS RUSTED THROUGH AND CREATED HOLES IN THE FLOOR. THE FAILURE OCCURRED DUE TO RUSTING OF THE FLOOR PANS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 120,000. UPDATED 09/30/16*LJ *TR

NHTSA ID
10894516
Incident
Aug 1, 2016
Mileage
120,000 mi
Body & structure
Filed Nov 16, 2015

FRONT FLOOR BOARDS ARE RUSTED THROUGH. DIDNT NOT NOTICE UNTIL AN INSPECTION WAS DONE. FIND THIS VERY ALARMING AS IT CAN BE UNRECOGNIZED WHEN STEPPING ON IT FROM INSIDE, AS THE CARPET HIDES AND SUPPORTS THE PARTIAL BODY WEIGHT WHEN STEPPING INTO THE VEHICLE. EXTREMRELY DANGEROUS FOR ANYBODY IN FRONT SEATS.

NHTSA ID
10790638
Incident
Oct 24, 2015
Mileage
179,000 mi
Body & structure
Filed Nov 1, 2015

FLOOR RUSTING OUT FROM FRONT OF CAR TO SEAT. FEET COULD FALL THROUGH. GAS FUMES COME IN CAR.

NHTSA ID
10787537
Incident
Oct 1, 2014
Body & structure
Filed Oct 17, 2015

I PURCHASED MY CAR IN 2013 AS A USED 2002 NISSAN ALTIMA. THIS PAST JUNE OF 2015, MY MECHANIC NOTICED LARGE RUSTED OUT AREAS BEHIND EACH FRONT TIRE ON BOTH THE PASSENGER AND DRIVER SIDE OF THE UNDERCARRIAGE. THE DRIVER SIDE WAS RUSTED SO BADLY THAT ONE COULD EASILY TAKE CHUNKS OF RUSTED UNDERCARRIAGE OFF. I QUICKLY NOTICED A LARGE HOLE, REALIZING THAT WITHOUT CARPET BENEATH MY FEET I WOULD HAVE HAD MY LEFT FOOD THROUGH TO THE GROUND. AFTER MUCH RESEARCH, I FOUND THAT THIS IS AN ALL TOO FREQUENT OCCURANCE IN NISSAN ALTIMAS MADE IN 2002-2006, AND NISSAN REFUSES TO RECALL THESE VEHICLES AND/OR PAY FOR DAMAGES. WITH THESE FACTS IN MIND, ONE CAN SEE THAT THIS IS CLEARLY NOT AN ISSUE OF POOR CARE AND MAINTENANCE BY THE OWNER, NOR CAN IT BE BLAMED ON SALT AND CHEMICALS ON THE ROAD IN SNOWY AREAS. THIS ISSUE WAS UNSAFE TO MYSELF AND MY PASSENGERS. IF THE RUST HAD SPREAD, IT COULD HAVE CAUSED DAMAGE TO OTHER AREAS OF THE CAR, RISKING PERMANENT DAMAGE, AN UNSAFE VEHICLE ON THE ROAD, AND CAUSING POTENTIAL HARM TO MY PASSENGERS AND MYSELF. THE REPAIR FOR THIS SAFETY ISSUE DID NOT COME AT A LOW PRICE, AND THE SCENARIO IS ETERNALLY FRUSTRATING. I WILL NEVER BUY A NISSAN ALTIMA AGAIN, AND WILL CONTINUE TO WARN FRIENDS AND FAMILY AGAINST PURCHASING NISSANS.

NHTSA ID
10783082
Incident
Jun 1, 2015
Body & structure
Filed Sep 29, 2015

GOT IN MY CAR AND MY BOOT LITERALLY WENT THREW THE FLOOR IN MY DRIVEWAY NOT ON OR ANYTHING !! THIS IS DANGEROUS NISSAN HAS A BULLETIN NUMBER NTB15-059 BUT WILL NOT PAY TO FIX THE ISSUE THEY CAUSED ??? INSANE A CAR SHOULDN'T BE DOING THIS ANYMORE WHERE NOT IN THE 80S THE METAL SHOULDN'T BE ROTTED AND SO THIN THAT IN 10 YEARS ITS SHOT LIKE AN 80S TRUCK. IF THIS HAPPENED IN THE BACK SEATS WITH MY DAUGHTER WHAT WOULD THE PROBLEM BE THEN MY CHILD GETTING CUT ON RUST AND HAVING POSSIBLE HEALTH ISSUES !!! THIS IS DANGEROUS AND IF I WAS DRIVING I WOULD HAVE LOST MY FOOT .. PLEASE MAKE NISSAN FIX THIS ISSUE ITS GETTING WAY OUT OF HAND AND SORRY NOT ALL OF US CAN AFFORD NEW CARS TO REPLACE THIS ISSUE.

NHTSA ID
10778605
Incident
Sep 29, 2015
Mileage
161,985 mi
Body & structure
Filed Sep 12, 2015

WHILE PERFORMING AN OIL CHANGE, NOTICED A SOFT-MATERIAL FLAP HAD DISLODGED FROM UNDERNEATH PASSENGER SIDE FLOOR BOARD. UPON FURTHER INSPECTION, NOTICED EXCESSIVE RUST THAT HAS LEFT A HOLE THAT GOES THROUGH AND REACHES THE INTERIOR CARPET. THE SURROUNDING AREA IS VERY SOFT AND BRITTLE, SAME ON DRIVERS SIDE. CONCERNED ABOUT WEAKENING STRUCTURE OVERALL ESPECIALLY SEAT PLACEMENT, AND POSSIBLE INJURIES CAUSED BY NOT HAVING A PROTECTIVE SURFACE FROM THE OUTSIDE ROAD.

NHTSA ID
10763328
Incident
May 1, 2015
Mileage
95,000 mi
Body & structure
Filed Aug 25, 2015

FLOOR PANELS RUSTING OUT. HAD CAR IN FOR SERVICE AND MECHANIC TOLD ME THERE WAS MAJOR RUST IN THE FLOOR BOARDS AND SHOULD BE ADDRESSED SOON. THE CAR HAS BEEN GARAGED DAILY SINCE IT WAS PURPOSED NEW AT JEFF WYLER NISSAN, CINCINNATI AREA. NOT A LOT OF ROAD SALT USED IN THIS AREA. UNDERSTAND A CLASS ACTION LAWSUIT IS IN PLACE.

NHTSA ID
10759241
Incident
Jul 6, 2015
Body & structure
Filed Jul 29, 2015

2002 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE DRIVER SIDE FLOOR PANEL RUST EATING AWAY AT FLOOR BOARDS. *SMD UPDATED 09/25/15*LJ UPDATED 12/06/2017*CN

NHTSA ID
10743248
Incident
Jul 1, 2015
Body & structure
Filed Jul 28, 2015

I DISCOVERED AROUND THIS DATE THAT MY DRIVERS SIDE AND PASSENGER SIDE FLOORBOARDS ARE RUSTED OUT AND ALMOST HAVE HOLES ALL THE WAY THROUGH THE FLOORBOARD.

NHTSA ID
10744242
Incident
Jul 27, 2015
Mileage
148,000 mi
Body & structure
Filed Jul 28, 2015

THE CAR WAS DIAGNOSED AS HAVING MULTIPLE LARGE WHOLES IN THE FLOOR UNDER BOTH THE PASSENGER AND DRIVER SIDE WHERE YOU WOULD NORMALLY PLACE YOUR FEET. AT THIS POINT THE CAR CANNOT PASS A SAFETY INSPECTION.

NHTSA ID
10744124
Incident
Jul 24, 2015
Mileage
64,333 mi
Body & structure
Filed Jul 20, 2015

THE FLOOR BOARDS ON THE PASSENGER AND DRIVER SIDE FRONT HAVE RUSTED THROUGH.

NHTSA ID
10735106
Incident
Jul 14, 2015
Mileage
85,000 mi
Body & structure
Filed Jul 16, 2015

TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHEN THE VEHICLE WAS TAKEN TO A MECHANIC, IT WAS DISCOVERED THAT THE FLOORBOARDS ON THE FRONT DRIVER AND PASSENGER SIDES WERE ROTTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID
10734517
Incident
Jul 15, 2015
Mileage
150,000 mi
Body & structure
Filed Jul 10, 2015

MY DRIVER AND PASSENGER SIDE FLOORBOARDS ARE COMPLETELY RUSTED THROUGH I WAS DRIVING DOWN THE STREET AND ALL OF A SUDDEN I HEARD A LOUD SCRAPING SOUND WHEN I GOT OUT TO LOOK HALF MY DRIVERS FLOOR WAS ON THE FLOOR SO I GO CHECK MY PASSENGER SIDE AND IT IS ALSO COMPLETELY RUSTED BUT DIDN'T FALL YET. *TR

NHTSA ID
10733322
Incident
Jul 10, 2015
Mileage
114,000 mi
Body & structure
Filed Jul 8, 2015

I HAVE NOTICED THERE IS EXTENSIVE RUST AT THE FLOORBOARD AT THE DRIVERS SEAT. THAT IS VERY LOCALIZED AND APPEARS TO BE DUE TO A DESIGN FLAW THAT RETAINS WATER THERE. I ALSO FEEL THIS COULD BE A STRUCTURAL PROBLEM.

NHTSA ID
10732608
Incident
Jul 8, 2015
Mileage
120,000 mi
Body & structureSuspension
Filed Jul 2, 2015

AFTER NOTICING EXCESSIVE RUST ON BOTH FRONT FLOOR PANELS OF MY 2002 NISSAN ALTIMA, I GOOGLED "NISSAN RUST" AND READ THE MANY ARTICLES AND NEWS SHOWS ON THE AMOUNT OF COMPLAINTS. I LIVE I ST LOUIS, SO NOT A EASTERN STATE WITH EXCESSIVE COLD AND SNOW. VERY DISAPPOINTED IN THIS DEFECT, AND WOULD HOPE NISSAN WOULD BE FORCED TO OFFER A RECALL TO CORRECT THIS DEFECT.

NHTSA ID
10731845
Incident
Jul 2, 2015
Mileage
112,000 mi
Body & structure
Filed Jun 14, 2015

THERE IS A RUST HOLE IN THE BOTTOM OF THE DRIVERS SIDE FLOOR PAN ABOUT 5X10 INCHES THIS IS VERY CONCERNING AND GOING TO BE A VERY COSTLY REPAIR THAT I CAN NOT AFFORD.

NHTSA ID
10725180
Incident
Jun 14, 2015
Mileage
209,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .