Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2002 Nissan Altima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
HAVE SEEN A NUMBER OF THESE VEHICLES WITH FLOOR PANS, FLOOR BOARDS HAVE DETERIORATED TO THE POINT WHERE SEAT TRACK MOUNTING POINTS ARE LOOSE. YEARS TO INCLUDE 2001 TO 2004 THIS IS VERY CONCERNING CONSIDERING SOME OF THESE CARS HAVE LESS THEN 100000 MILES ON THEM. *JS
HINGED SEATBACK LATCH FAILED. NO APPARENT CAUSE; I DISENGAED IT TO USE THE PASS-THROUGH FEATURE OF THE SEAT AND WHEN I WENT TO LATCH IT, I NOTICED THE LATCH HAD FAILED.
MY DOORS WILL LOCK AUTOMATICALLY WHILE THE KEY IS IN OR OUT OF THE IGNITION AND THE VEHICLE CAN BE RUNNING AT TIMES. OR IF I UNLOCK MY CAR USING THE KEY FOB, AND I DON'T OPEN THE DOOR RIGHT THEN, THEY RELOCK THEMSELVES AUTOMATICALLY. WHEN I TOOK MY VEHICLE IN FOR A SERVICE AND I INQUIRED ABOUT THIS TO THE SERVICE MANAGER, I WAS TOLD THAT MY VEHICLE CHECKED OUT FINE WHEN THEY HOOKED IT UP TO THE DIAGNOSTIC MACHINE. BUT MY VEHICLE CONTINUES TO STILL LOCK IT SELF. *NM
GAS DOOR DID NOT LATCH CLOSED. HAD REPAIRED ON 3/9/06. NOW I HAVE NOTICED SEVERAL 2002 NISSAN ALTIMAS WITH THE SAME PROBLEM. I CONTACTED NISSAN NORTH AMERICA ON 7/7/06 AND WAS TOLD THAT THIS DEFECT WAS NOT IN RECALL STATUS, AND I COULD THEREFORE NOT BE ISSUE A REFUND FOR THE REPAIR. I BEGAN COLLECTING PLATE NUMBERS OF ALTIMAS WITH THE SAME PROBLEM, I'M AT NUMBER SEVEN SO FAR. I BELIEVE THAT THE GAS DOOR NOT CLOSING COULD BE A SAFETY ISSUE AND SHOULD BE RECALLED. THIS DEFECT IS NOT EXCLUSIVE TO MY CAR. *NM
I ALWAYS USE MY KEY CHAIN WHEN LOCKING AND UNLOCKING MY VEHICLE. ON THIS DAY MY DRIVERS DOOR WOULD NOT SHUT ON FIRST TRY SO I HIT THE UNLOCK BUTTON AGAIN AND IT CLOSED. THE NEXT MORNING WHEN I LEFT FOR WORK, DRIVER DOOR WOULD NOT OPEN FROM INSIDE NOR OUTSIDE THE CAR. TIRED UNLOCKING KEYLESS AND MANUALLY AND IT WOULD NOT BUDGE. TOOK TO NISSAN SERVICE TO HAVE REPAIRED, THEY HAD TO REMOVE DR SEAT, INSIDE PANNEL (IF DAMAGED WHILE REMOVING WOULD BE AT MY COST $400.00). AFTER A FEW HOURS THEY FINIALLY GOT THE DOOR OPEN TO TELL ME THAT THE DOOR LOCKED HAD GOTTEN JAMMED. THE REPAIRS OF THEM REMOVING MY DOOR PANNEL FROM A CLOSED DOOR FROM WITHIN THE CAR AND TO REPLACE THE ENTIRE LOCKING SYSTEM IS ESTIMATING ME $250.00. THIS IS NOT A OPERATOR ERROR THAT CAUSED THIS ISSUE JUST A MALFUNCTION, YET CUSTOMER HAS TO PAY FOR THE DAMAGE INCURRED BECAUSE NISSAN HAS BUILT A LOCK SYSTEM THAT IS IRREPARABLE! IF IT HAD DECIDED TO "JAM" UP IN A AUTO ACCINEDT INVOLVING FIRE, I WOULD NOT BE HERE TYPING TODAY.
I WAS REAR-ENDED BY A 2002 OFFSET TO DRIVER SIDE OF CAR AT AN ESTIMATED 30-40MPH. DRIVERS SEAT IN ALTIMA IS 8-WAY ELECTRIC AND DURING IMPACT, THE SEAT TILTED BACK ALL THE WAY. THE IMPACT DROVE MY CAR INTO THE BACK OF A 1982 DODGE RAM CHARGER WHICH WAS ALSO OFFSET IMPACT ON FRONT SIMILAR TO REAR. THE DODGE WAS THEN DRIVEN INTO THE BACK OF A SUZUKI GRAND VATARA. I WAS COMPLETELY STOPPED AS WAS THE DODGE IN FRONT OF ME. DURING IMPACT FROM REAR, DRIVER SEATBACK FAILED AND ALLOWED SEAT TO TILT ALL THE WAY BACK AND IT REMAINED THERE. WHEN I IMPACTED THE DODGE IN FRONT OF ME, I SUBMARINE'D UNDER THE SEATBELT UNTIL IT CAUGHT ME IN THE RIBS. MY ALTIMA WAS TOTALED BY INSURANCE. NONE OF THE 6 AIRBAGS IN THE CAR DEPLOYED. I SUSTAINED LOW BACK INJURIES, THAT I FEEL SHOULDN'T HAVE HAPPENED AS A RESULT OF THE SEAT FAILURE. I DID DO SOME DIGGING AROUND AND FOUND THIS ALARMINGLY COMMON. TO ME THIS IS UNACCEPTABLE, FOR IF IMPACT HAD BEEN MORE SEVERE THE CHANCES OF SPINAL INJURY WOULD BE EVEN GREATER.*AK
THE DASHBOARD LIGHT WENT OUT ON THE VEHICLE. THE DEALERSHIP SERVICED THE VEHICLE TWICE FOR THIS ISSUE. THEY REPLACED THE COMPUTER AND FUSE, HOWEVER THE PROBLEM RECURRED. *AK THE LEFT FRONT SEAT WAS LOOSE AND THE WIPERS WERE INOPERATIVE. *SC *JB
SCHEDULED RECALL WORK ON CAR ON FRIDAY, WAS NOTIFIED THAT THERE WAS ACTUALLY THREE RECALLS ON MY CAR (WHICH I HAVE OWNED FOR ABOUT A YEAR, PURCHASED USED) THET NEEDED TO BE DONE AND THAT I NEED MY 30,000 MILE SERVICE DONE. $476 AND LATER THAT AFTERNOON, IGOT MY CAR BACK. I NOTICED THAT THE BRAKED SEEM A LITTLE TIGHT, BUT FIGURED THAT WAS PART OF THE SERVICE. THE NEXT DAY, SATURDAY, WHILE MERGING FROM ONE FREEWAY TO ANOTHER AT ABOUT 65 MILES PER HOUR, CAR SOUNDED LIKE IT CAUGHT A PIECE OF THIN METAL UNDER FRONT RIGHT QUADRANT OF CAR, AFTER ABOUT 15 SECONDS NOISE STOPPED AND NOTHING IN ROAD BEHIND ME. I NOTICE MY BRAKE LIGHT CAME ON. WHEN I TRIED TO CHANGE LANES, I REALIZE I HAD LOST THE POWER STEERING FUNCTION, THE BRAKES LAD LOOSENED UP (BUT FUNCTIONING) AND THE AIR CONDITIONING WAS NOW BLOWING HOT AIR. I REALIZE I HAD NO IDEA WHERE THE HAZZARD LIGHTS SWITCH WAS AND NIETHER I NOR MY PASSANGE COULD FIND IT. AFTER 2 MORE MINUTES PASSES GOING UP A SLOW INCLINE, THE CAR STARTED JERKING AT ROUND 55 MPH. AT THIS POINT THE BATTERY LIGHT CAME ON, AS WELL AS, THE "SERVICE ENGINE SOON". WELL NO KIDDING, SERVICE ENGINE SOON! PULLED INTO THE EMERGANCY LANE AND DROPPED MY SPEED TO BELOW 25 MILES PER HOUR AND THE CAR STOPPED JERKING. FORTUNANTLY, I WAS JUST ONE MILE FROM HOME AT THIS POINT. LIMPED HOME AND CALL DEALERSHIP. THE CAR HAD BEEN TOWED TO CROWN NISSAN IN BIRMINGHAM. I WAS ANNOYED THAT THE SERVICE MAN THAT TOOK MY CALL SHOWED NO EMPATHY WHEN I TOLD HIM WHAT HAPPENED ON THE FASTEST FREEWAY IN TOWN . ADDITIONALLY, I WAS ANGERED BY THE RECEPTIONIST WHEN SHE CAME BACK TO ME FROM BEING ON HOLD AND KNOWING MY PERDICTMENT, LAUGHING AND ASKING WHO I WAS ON HOLD FOR. *AK
WHILE DRIVING INSTRUMENT PANEL LIGHTS WOULD BLINK AND SHUT OFF INTERMITTENTLY. DEALER REPLACED THE CLUSTER ON 4 DIFFERENT OCCASIONS. *AK
I HAVE A NISSAN ALTIMA 2002. THERE ARE LATCHES ON THE REAR LEFT AND RIGHT SEAT BUT NOT IN THE MIDDLE SEAT - THE SAFEST ONE. WHY CAN'T I PUT THE CAR SEAT IN THE MIDDLE USING THE INNER MOST LATCHES FROM THE LEFT AND RIGHT SEAT? IT SAYS IN THE MANUAL AND ONLINE NOT TO, BUT WITH NO REASON WHY. IT IS OBVIOUSLY THE EASIEST WAY TO INSTALL A CAR SEAT AND A LOT MORE STUDIER THEN THE SEAT BELT. PLEASE EXPLAIN. IS IT THAT IT HASN'T BEEN TESTED OR IS IT KNOWN TO BE NOT SAFE? *JB THANK YOU. LIZA
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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