Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2013 Nissan Altima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 289 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 289, in the owner's own words
Driver side rear lower control arm broke/rusted through. Was able to get the vehicle home prior to an catastrophic incident. See pictures attached. Warning light came on the dash at the time of the brake of the control arm.
The car feels unbalanced and shifting is bad
Right side rear lower control arm failed while driving due to excessive corrosion. I nearly lost control of the vehicle as the right rear wheel is no longer properly aligned. If this had happened on the highway it could have killed us. Dealer service dept, Nissan service campaign department and nissan consumer affairs department all insisted my VIN does not qualify for repairs detailed under nhtsa reference P9324 and all refused to look up the reference number. The bulletin seems clear that Nissan has responsibility to address my issue.
Heard a loud pop noise from the rear of the car while backing up, steering was unstable while driving. Looked under the car and discover the right rear control arm is broken.
Both of my rear lower control arms on my 2013 Nissan ALTIMA sedan have rusted thru and cracked. It has been reported on Nissan Service Campaign P9324, dated October 25, 2019. Unfortunately, I have been told my VIN is not included in the P9324 campaign. But both of my lower control arms are rusted through and cracked and I do live in New Hampshire, one of the salt states listed in the campaign. My car is at the dealer and I have been told that I cannot drive it anymore until it has been repaired.
Front end suspension need replacing confirmed by Nissan Dealership when rear suspension recall was done. Loud noise when in reverse or backing out with or without acceleration, transmission mount defect.
When I was driving on the road my rear control arm broke. I didn’t realize at first what was actually broken until I looked under the car later on and it looked like my control arm eroded over time and just snapped my wheel was shaking so bad my vertigo started. I do have a recall on the lower suspension link. As well as two other things that are not shown here. ALTIMA HOOD LATCH NTB21-055 ALTIMA LOWER LINK NTB19-082 ALT RGE CVT P0776 NTB16-121
Nissan needs to do a recall on their rear suspensions. My 2013 Nissan Altima suspension has had some issue AFTER Nissan service bulletin for rear suspension was checked. I believe that the service bulletin that Nissan “did” or “checked“ was replaced with the same faulty parts or not checked correctly. Giving the same issue with the suspension. Prior to the rear suspension bulletin services, l had a control arm snap in half while driving. There was no knocking/ clunking sounds. Just one day it snapped and broke. While my car was being serviced to be fixed, it was at this time I was informed about the rear suspension links. After leaving Nissan that day, my car has STILL not been right to drive. Loose sterling , pulling, drifting- making it impossible to control vehicle. The rear suspension- links/ control arm/ ball joints need to be recalled and replaced.
The contact owns a 2013 Nissan Altima. The contact stated that the dealer had previously repaired the vehicle under Voluntary Service Campaign: P9324 (Rear Lower Link); however, the failure recurred after the repair. The contact stated that while driving at an undisclosed speed, the steering wheel became loose. The contact experienced a loss of vehicle control, causing the vehicle to sway from left to right. Additionally, there was a knocking sound coming from the rear of the vehicle while driving. The vehicle was taken back to the dealer, but no cause of failure was found. The vehicle was then taken to several independent mechanics who replaced the U-joint, steering column, calipers, shocks, and rear brakes, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000.
Rear suspension control arm broke while making a turn. Heard a loud snap, couldn't see anything wrong so I proceeded to turn onto the road, heard what sounded like a blowout and felt like the tire was about to come off. After looking it up, I see that this to be common with 2013 so I called Nissan to find out if a recall was ever issued and it has not been which is very concerning. This happened when I was traveling less than 10 mph, pulling away from my home.
The contact owns a 2013 Nissan Altima. The contact stated while the vehicle was parked, the contact noticed that the lower control arm frame on the driver's side was completely rusted and had detached from the vehicle. There was no warning illuminated. The vehicle was towed to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 188,000. The VIN was not available.
Upon driving, the Left control arm snapped in two. The car veered to the left but I was able to regain control fortunately. Ten minutes prior I had been on a major highway. Results may have been different in that regard. Firestone Complete Auto Care assessed it and quoted me up to $600.00 for repair. I researched the Control Issue only to discover that this was a common problem on 2013 Nissan Altimas. There were beyond numerous complaints in USA and Canada, and over a quarter million Altimas were repaired for this defect. My mechanic told me that the Right Control Arm had already been repaired prior to myself purchasing the vehicle in 2016, but the Left control Arm was not repaired. Apparently there was simply a "Campaign" regarding this defect and it was never considered a recall. I am wondering if there can be some reimbersement for the $673.51 I paid to get my car fixed. I would appreciate a reply. Thank you.
Front lower control arm bushings appear worn out with progressive clunking and severe shaking leading to unstable steering and unevenly worn tires
I bought this car and the light bulb is replaced. It is the actual halo type plastic head lights that are defected. If I take to dealer can they fix it. I saw issues with the same thing on the Internet.
The contact owns a 2013 Nissan Altima. The contact stated while driving 50 MPH, the passenger’s side rear wheel started wobbling, causing the contact to lose control of the vehicle. The contact stated that there was an abnormal sound while experiencing the failure. The contact pulled over and waited for a tow - lucky he moved tow lanes to the shoulder without issue. There was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the passenger’s side rear upper control arm had fractured. The vehicle was repaired. The manufacturer was made aware of the failure and the contact was informed that the VIN was not under recall. The failure mileage was 118,000.
The contact owns a 2013 Nissan Altima. The contact stated that while reversing, there was a banging sound coming from the rear of the vehicle. Later, while driving the traction control warning light illuminated, and the rear of the vehicle became unstable. After parking the vehicle, the contact discovered that the vehicle was tilted towards the driver's side. The vehicle was towed to the local mechanic who determined that the rear control arm had fractured and needed to be replaced. The vehicle was not yet repaired. The local dealer was not contacted. The failure mileage was 158,000.
The contact owns a 2013 Nissan Altima. The contact stated while driving 30 MPH, the passenger’s side rear wheel started wobbling, causing the contact to lose control of the vehicle. The contact stated that there was an abnormal sound while experiencing the failure. The contact pulled over safely and then drove back to the residence. There was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the passenger’s side rear toe link had fractured. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that the VIN was not under recall. The failure mileage was 143,000.
The rear sub frame is broken (rusted completely) on the passenger side rear. I had a sudden flat tire and took it in to have a new tire put on and the tire company showed me that the tire issue was due to the sub frame being broken.
Rear lower control arm broke as was backing into the garage. Traction control light was turned on on the dash.
The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 15 MPH, the vehicle veered to the right. The contact steered to the left and kept turning the steering wheel to the left in to bring the vehicle back into a straight lane. The contact stated that the traction control warning light was illuminated. The contact was able to drive back to the residence and had the vehicle towed to an independent mechanic. The mechanic diagnosed that the passenger’s side rear lower control arm had sheared off and needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Action Number: EA19002 (Suspension). The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
The Passenger side Rear Lower Control Arm broke in half while driving down the road. There were no potholes or rough road conditions present when failure occurred. The failure caused instant loss of stability of the vehicle, but luckily did not result in an accident. Where was no warning before the failure occurred. The event occurred in Iowa. There is currently a Nissan Service Campaign (P9324) to replace this component. It is the correct vehicle, a 2013 Nissan Altima, and occurred in a covered state (Iowa). I opened an inquiry with Nissan Customer Care (Case 48827935), but was told my vehicle was not covered. The explanation given was that not all 2013 Nissan Altimas are covered, and it was likely the lower control arm date code or vehicle build location was outside the scope of the Service Campaign. I would ask that the NTHSB and Nissan review the data for failed units and consider if this service campaign should be expanded.
The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 25 MPH, the vehicle began to wobble and almost crashed into another vehicle. The traction control warning light was illuminated. The contact was able to park and noticed that the wheel was tilted inwards. The contact was informed by an independent mechanic that the control arm broke had fractured due to corrosion. The sub frame was also fractured. The contact stated that a second independent mechanic was notified of the issue and was referred to the dealer for assistance. The vehicle was taken to the local dealer where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under recall. The failure mileage was approximately 151,000. The VIN was not available.
While driving on a highway at approximately 65 mph the car seemed to lose traction and the slip indicator light appeared. Once able to safely look at the vehicle it was noticed the rear wheels were not aligned and the lower rear control arm had snapped.
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Rear passenger suspension arm broke while driving from what looks to be corrosion. Was able to make it safely due to 1 bolt holding in place the car is not drivable. Had I kept driving the whole wheel would have came off causing an accident .
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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