RoadVitals

2004 Nissan Crew

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
87
Latest Jun 4, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 19, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
2 injuries, 0 deaths reported

Overview

Our database contains 87 NHTSA owner-reported complaints for the 2004 Nissan Crew, most frequently naming the brakes, powertrain (other) and suspension categories. 1 safety recall has been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V345000

SEAT BELTS:FRONT:ANCHORAGE

Jul 19, 2004
59,947 units potentially affected
The defect: CERTAIN PICKUP TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." AN AREA ON THE REAR PILLAR WHERE THE REAR SEAT BELT UPPER ANCHOR IS ATTACHED MAY NOT BE SUFFICIENTLY ENERGY ABSORBENT.
The risk: THIS COULD RESULT IN AN INCREASED RISK OF INJURY IF THE AREA IS STRUCK IN A CRASH.
The remedy: DEALERS WILL REPLACE THE OUTBOARD REAR SEAT BELT ASSEMBLIES WITH NEW ONES. THE RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
NISSAN NORTH AMERICA, INC.Manufacturer number RO406View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 87
Powertrain (other)
Filed Jun 4, 2011

THE REAR AXLE SEALS ON MY 2004 NISSAN TITAN ARE LEAKING AND ALLOWING DIFFERENTIAL OIL TO COAT MY REAR BRAKES CAUSING UNSAFE BRAKING CONDITIONS. *TR

NHTSA ID
10404458
Incident
Apr 10, 2011
Powertrain (other)
Filed Dec 13, 2007

2004 LE 4X4 OFFROAD-BIG TOW PACKAGE WITH 62,900. MILES. I WAS LEAVING MY APT. MADE A RIGHT TURN, STARTED TO INCREASE SPEED TO 25-35 MPH WHEN A CLUNK NOISE CAME FROM MY REAR END. I STOP TO CHECK IT OUT AND DID NOT NOTICE ANYTHING OUT OF PLACE. STARTED BACK UP AND IT CONTINUED. SO I WENT STRAIGHT TO THE DEALERSHIP. AFTER THEY LOOKED AT IT, THEY SHOW ME METAL PEACES AND HOW THE GEAR WAS SKIPPING. THERE RECOMMENDATION WAS REPLACEMENT OF THE WHOLE REAR END. I'M AN EASY DRIVER, HAVE NOT PULLED ANY LOADS WITH MY TRUCK. 60 MONTHS 60,000 MILES IS THE WARRANTY. I'M JUST OUTSIDE THAT BY CLOSE TO 3,000. I WOULD HOPE THIS HELPS, NISSAN NEEDS TO LOOK INTO THIS MATTER AS I HAVE NET WORK AND FOUND THAT THIS HAS BEEN A PROBLEM WITH 04-06 TATIN. *TR

NHTSA ID
10211862
Incident
Dec 12, 2007
Mileage
62,900 mi
Transmission
Filed Nov 9, 2007

I PURCHASED A 2004 NISSAN MAXIMA ON DECEMBER 2ND OF 2006,FROM A USED CARS DEALERSHIP ON BELAIR ROAD. THE FOLLOWING SATURDAY I HAD TO TAKE IT BACK TO THE TO THE DEALERSHIP TO BE FIXED WITH THE FIRST PROBLEM/ ENDED UP TAKING IT BACK TO THE DEALERSHIP FOR THIS SAME PROBLEM 4 TIMES.AT THE TIME I PURCHASED THIS CAR, IT HAD A FACTORY WARRANTY OF 30 DAYS OR 1000 MILES.THEIR WAS A PROBLEM EVERY MONTH WITH THIS CAR. I EXPLAINED TO HER ALL I WANTED TO DO WAS TRADE FOR ANOTHER ONE JUST LIKE IT. BY THIS TIME THE WARRANTY HAD EXPIRED AND I COULDN'T AFFORD THE EXTENDED WARRANTY AMOUNT ALL AT ONE TIME. AS THE WARRANTY BEGIN TO END, THE TRANSMISSION WAS MESSING UP SHIFTING ROUGHLY,JUMPING INTO GEAR EITHER WHEN SLOWING DOWN, PULLING OFF, OR EVEN WHEN PARKING. I TOLD THIS TO THE SERVICE MAN AT THE DEALERSHIP AND BECAUSE OF THE MILES ON THE CAR THEY WOULDN'T TOUCH IT. I TOOK THE CAR TO HAVE THE TRANSMISSION FLUSHED AT A SERVICE STATION AND I WAS TOLD A FLUSH WOULDN'T HELP THIS CAR NEEDS A TRANSMISSION. BEFORE I HAD TALKED TO THE GENERAL SALES MANAGER ABOUT THE PROBLEM AND HE STATED THEIR WAS NOTHING THAT COULD BE DONE, BECAUSE THE WARRANTY HAD EXPIRED. I EXPLAINED TO HIM THAT I HAVE FOUND A LOT OF DEFECTS WITH THIS CAR, THAT WASN'T FOUND BEFORE BEING SOLD TO ME. I ASKED SEVERAL TIMES ABOUT THEM ASSISTING ME IN GETTING IT REPAIRED OR TRADING FOR AN OTHER MAX.NOW I HAVE A CAR SITTING AT HOME I CAN'T DRIVE THAT I STILL HAVE TO PAY FOR AND ITS NOT RIGHT. THE GM FROM A KOONS FORD LOCATION DID RESPOND TO MY COMPLAINT, BUT I HAVEN'T HEARD ANYTHING YET ON WHAT HE'S GOING TO DO.I HAVE CALLED/SENT HIM MESSAGES AND NO RESPONSE YET.I NEED MY CAR FIXED OR ANOTHER ONE. I'M SOLICITING FOR ASSISTANCE THROUGH THIS DIRECTION. IT'S BEEN 3 WEEKS NOE THE CAR HAS BEEN PARKED, I DON'T HAVE $2500.00 TO GET THIS TRANSMISSION FIXED. *TR

NHTSA ID
10208475
Incident
Oct 3, 2007
Mileage
70,745 mi
Brakes
Filed Nov 5, 2007

WHILE DRIVING AT APPROX. SPEED OF 30 MPH AND APPLYING BRAKES THERE WAS A SCRAPING NOISE AND LIGHT BRAKING. I TRAVELED APPROX. 1 MILE FURTHER AND APPLIED BRAKES WITH LITTLE BRAKING ACTION AND SCRAPING NOISE HEARD AGAIN. TURNED ENGINE OFF AND CHECKED VEHICLE. RE-STARTED ENGINE AND ALL FUNCTION APPEARED NORMAL. A WEEK LATER SAME ACTION ACCRUED AGAIN. I TOOK VEHICLE TO DEALERSHIP WHERE THE ABS SYSTEM WAS FOUND TO BE BAD. REPLACED DELTA STOKES SENSOR AND REPROGRAMMED ECU. *TR

NHTSA ID
10207895
Incident
Oct 16, 2007
Mileage
30 mi
Brakes
Filed Oct 22, 2007

ON 10/12/07 I WAS DRIVING MY 2004 NISSAN TITAN ON THE INTERSTATE. MY BRAKES TOTALLY FAILED AND I HAD TO COAST AND USE THE TRANSMISSION TO STOP. THEIR WAS MINIMAL BRAKING WHEN I HAD THE PEDAL IN THE FLOOR AND THE TRUCK SHOOK VIOLENTLY. UPON RESTARTING THE CAR THE BRAKES SEEMED TO WORK. I CONTACTED NISSAN AND WAS TOLD AFTER TELLING THE PERSON WHAT HAPPENED THAT MY COMPUTER HAD A GLITCH. IT TOOK HER LIKE TWO SECONDS TO COME UP WITH HOW TO FIX IT OVER THE PHONE. I THOUGHT IT WAS REALLY FUNNY THAT WHAT THEY CALLED A GLITCH COULD HAVE KILLED ME AND OTHERS. THEY SUPPOSEDLY FIXED IT WHEN I TOOK IT IN. FROM RESEARCH THIS SOUNDS PRETTY COMMON WITH THIS TRUCK. I HAVE BEEN TOLD THAT RESETTING OF THE COMPUTER WOULD FIX IT. IF IT IS THAT SIMPLE THEN NISSAN SHOULD DO A RECALL AND RESET THEM ALL BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED. *JB

NHTSA ID
10206525
Incident
Oct 12, 2007
Mileage
60,576 mi
Brakes
Filed Aug 27, 2007

THIRD BRAKE FAILURE! BRAKE LIGHTS COME ON AND BRAKES ARE GRATING/GRINDING. NOT THE SAME ISSUE AS BEFORE- NO SHAKING. I WAS NOT ABLE TO BRAKE. IF I TURN OFF THE CAR AND WAIT 15 MIN.- THE ISSUE IS RESOLVED. THE DEALERSHIP HAS LOOKED AT IT AND NOTED "NO PROBLEM". UNLESS IT OCCURS WHEN THEY HAVE IT, THEY CANNOT SOLVE IT. THE LAST FAILURE OCCURRED ON THE HIGHWAY TO ILLINOIS AND LASTED 20 MINUTES. HAD TO RESTART THE CAR SEVERAL TIMES BEFORE THE WAITING PERIOD WORKED AND THE BRAKES WORKED AGAIN. THIS IS NOT POOR BRAKE MAINTENANCE. THIS IS AN INHERENT PROBLEM WITH THE '04. *TR

NHTSA ID
10200849
Incident
Aug 25, 2007
Powertrain (other)
Filed Aug 21, 2007

1. NO WARNING 2. LOUD TICKING, THEN THUMPING UNDER TRUCK 3. NISSAN REPLACING REAR DIFFERENTIAL AND AXLE ASSEMBLY. *TR

NHTSA ID
10200358
Incident
Aug 20, 2007
Mileage
59,425 mi
Brakes
Filed Jul 25, 2007

THE STEERING WHEEL SHAKES VIOLENTLY WHEN YOU DEPRESS THE BRAKES. I HAD THE FRONT ALIGNED AND THE BRAKES CHECKED. THE AUTOSHOP CAN'T REMOVE THE BOLTS HOLDING THE PADS ON BOTH FRONT WHEELS. NOW I HEAR A LOOT OF TAPPING NOISE PLUS THE CONTINUED SHAKING OF THE STEERING WHEEL WHEN I DEPRESS THE BRAKES. *JB

NHTSA ID
10197507
Incident
Jul 23, 2007
Mileage
35,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

NTB-08-055-A

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

NISSAN: SRS PRECAUTIONS DURING SERVICE;IMPROPER MAINTENANCE, INCLUDING INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS ON ALL NISSAN MODELS WITH THE SRS SYSTEMS. *PE UPDATED 2/21/14. *PE

NTB-03-074-C

EXTERIOR LIGHTING; EXTERIOR LIGHTING:FOG LIGHTS; EXTERIOR LIGHTING:HEADLIGHTS; EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES; EXTERIOR LIGHTING:TAIL LIGHTS

NISSAN: EXTERIOR LAMP FOGGING. OCCASIONALLY WATER IS NOTICED IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). THIS IS NECESSARY TO ALLOW FOR EXPANSION AND CONTRACTION OF AIR FROM TEMPERATURE VARIATIONS (WARMER OR COLDER) WITHOUT DAMAGE TO THE LAMP. MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF THE LAMP ASSEMBLY THROUGH THESE VENTS. CERTAIN ENVIRONMENTAL CONDITIONS MAY CAUSE MOISTURE TO CONDENSE. THE FOGGING/CLOUDINESS SHOULD DISAPPEAR OVER TIME WHEN THE LAMP IS IN A DRY ENVIRONMENT. NO MODELS LISTED. *PE UPDATED 5/7/10. *PE UPDATED 12/9/13. *PE

NTB-09-101

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

NISSAN: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/FLASHING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB

NTB-09-129

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NISSAN: VENT CONTROL VALVE REPLACEMENT. WHEN REPLACING THE EVAP CANISTER VENT CONTROL VALVE FOR REASON: USE THE ONE LISTED ON PAGE 2; FOR VENT CONTROL VALVE REPLACEMENT PROCEDURE, REFER TO THE APPROPRIATE SECTION OF THE ELECTRONIC SERVICE MANUALS (ESM; WHEN INSTALLING THE NEW VALVE, DO NOT ADD ANY LUBE TO ITS O RING; FOR FRONTIER (D40 SERIES) ONLY, INSTALL THE PROTECTOR LISTED IN PARTS INFORMATION. *PE INCLUDES 2005-09 FRONTIER. UPDATED 12/8/10. *PE

NTB-09-030

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

NISSAN: THE 12 VOLT BATTERY IS AN IMPORTANT PART OF THE VEHICLE ELECTRICAL SYSTEM AND IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. TO PREVENT DAMAGE TO VEHICLE ELECTRONIC COMPONENTS FOLLOW THE INSTRUCTIONS/CAUTIONS. NO MODEL YEARS LISTED. *PE

NTB08-049

POWER TRAIN:AUTOMATIC TRANSMISSION

NISSAN; SPECIAL AUTOMATIC TRANSMISSION FLUID REQUIREMENT. 2004 TO CURRENT NISSAN VEHICLES. *NJ

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.