RoadVitals

2004 Nissan Maxima Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
30
Latest Mar 28, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 1,425 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2004 Nissan Maxima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

The 25 most recent of 30, in the owner's own words

Visibility
Filed Mar 28, 2025

The contact owns a 2004 Nissan Maxima. The contact stated while driving 60 MPH, the vehicle made an abnormally loud popping sound, and the contact noticed that the sky view roof glass had shattered. The contact stated that pieces of shattered glass had fallen inside the vehicle. The contact pulled over to the side of the road. The contact had not sustained any injuries and resumed driving. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 04V326000 (Visibility). The failure mileage was 165,000.

NHTSA ID
11651242
Incident
Feb 28, 2025
Mileage
165,000 mi
Visibility
Filed Dec 4, 2015

TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS A LOUD EXPLOSIVE NOISE FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE SUNROOF HAD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 04V326000 (VISIBILITY). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

NHTSA ID
10808516
Incident
Dec 4, 2015
Mileage
137,000 mi
Body & structureVisibility
Filed Jun 17, 2012

MY MOON-ROOF IS MARKED WITH AS3 DOT 467 M078. CAN SOME PLEASE TELL ME WITH IS THE SAME MARKING THAT IN THE 2004 RECALL. *TR

NHTSA ID
10462000
Incident
Sep 19, 2008
Mileage
80,000 mi
Visibility
Filed Aug 23, 2010

TL* THE CONTACT OWNS 2004 NISSAN MAXIMA. THE CONTACT STATED THAT OUTER PERIMETER OF THE SKY VIEW WINDOW EXHIBITED RUST. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THE VEHICLE WAS RUSTING PREMATURELY FOR A CLIMATE THAT WAS PRIMARILY WARM AND DRY. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 34,000.

NHTSA ID
10351249
Incident
May 8, 2009
Mileage
30,000 mi
Visibility
Filed Mar 3, 2010

2004 NISSAN MAXIMA, DEALER REPLACED GLASS IN THE SKYVIEW ROOF. *BF

NHTSA ID
10313199
Incident
Jan 1, 1901
Visibility
Filed Mar 2, 2010

I WAS DRIVING ON THE FREEWAY (MY NORMAL ROUTE HOME FROM WORK). SUDDENLY, I HEARD A VERY LOUD 'POPPING' SOUND. I OPENED THE SLIDING DOOR TO INSPECT THE ROOF, AND FOUND OUT THAT THE GLASS HAD SUDDENLY SHATTERED. *TR

NHTSA ID
10315970
Incident
Mar 2, 2010
Mileage
53,000 mi
Visibility
Filed Jan 10, 2008

TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED RELATED TO THE WATER LEAKING INTO THE VEHICLE AND CAUSING IT TO RUST AND ELECTRICAL FAILURE. THE CONTACT IS CURRENTLY USING TOWELS IN THE VEHICLE TO ASSIST WITH THE LEAK. THE CONTACT ALSO HAS INVOICES AND DETAILED DOCUMENTS FROM THE DEALER AVAILABLE. THE ASSESSMENT REPORT LIST THE DEALERS CONCLUSIONS AFTER THE VEHICLE WAS REPAIRED AND THE DIAGNOSIS OF THE RECENT FAILURE. THE CONTACT WANTS A REPRESENTATIVE AT NHTSA TO CONTACT HER REGARDING THE CURRENT AND PREVIOUS PHOTOS AVAILABLE DUE TO THE WATER LEAK AND DAMAGE IN TO VEHICLE.

NHTSA ID
10215028
Incident
Oct 25, 2007
Visibility
Filed Nov 5, 2007

ON OR ABOUT THE EVENING OF OCTOBER 23, 2007, I HEARD A LOUD BOOM! AS I WAS DRIVING DOWN THE HIGHWAY. I DIDN'T SEE ANYTHING AIRBORNE, OR FEEL ANY SORT OF IMPACT. AT FIRST I THOUGHT SOMEONE HAD BLOWN-OUT THEIR TIRE, BUT THERE WERE NO CARS AROUND US. SO I PARKED AND LOOKED AT MY TIRES. ALL ALL MY TIRES WERE FINE, AND THERE WAS NO SIGN THAT ANYTHING HAD HIT THE BODY ANYWHERE IN THE FRONT, REAR OR SIDES OF THE VEHICLE. HOWEVER, THE NEXT MORNING IT WAS DRIZZLING, AND AS I WAS PULLING OUT, I NOTICED A SMALL TRICKLE OF WATER COMING FROM THE LIGHT PANEL ABOVE. IT WAS SEEPING IN FROM THE ROOF SOMEHOW. THIS WAS STRANGE, BECAUSE I DON'T HAVE A SUNROOF --ONLY A SKYVIEW AND THAT DOESN'T OPEN. I SLID BACK THE ROOF PANELS TO INVESTIGATE. AS THE DAYLIGHT SHINED THROUGH I WAS HORRIFIED TO FIND THE SKYVIEW WINDOW FULL OF CRACKS. IT LOOKED LIKED CRACKED ICE WHICH STARTED ABOVE THE FRONTSEAT AREA, AND CONTINUED INTO THE BACKSEAT AREA. I IMMEDIATELY CALLED 1-800- NISSAN-1 AND REPORTED THIS TO CUSTOMER CARE REP. CHRISTINE BASILLE X. 51276, AND TOLD HER WHAT HAD HAPPENED. FURTHERMORE, I TOLD HER THAT I HAD RECEIVED A RECALL NOTICE ABOUT THE SKYVIEW WITH MY VIN SOME YEARS EARLIER, BACK IN 2004. I WAS TOLD TO CONTACT NISSAN WHETHER I HAD EXPERIENCED ANY PROBLEMS WITH IT OR NOT. I TOLD HER THAT IN 2004, I HAD TAKEN IT TO THE DEALER IN RESPONSE TO THE RECALL BACK THEN. THE DEALER HAD KEPT MY VEHICLE OVERNIGHT TO INSPECT IT, BUT CHOSE NOT TO REPLACE MY SKYVIEW SAYING SOMETHING LIKE MY VEHICLE DIDN'T APPEAR TO BE AFFECTED. CHRISTINE BASILLE TOLD ME THAT A REPRESENTATIVE WOULD GET BACK IN CONTACT WITH ME BY MONDAY. IN THE INTERIM, I TOOK MY CAR TO THE DEALERSHIP FOR ASSESSMENT, BECAUSE MY SERVICE REP SAID THAT HE WOULD BE ABLE TO TELL THE DIFFERENCE BETWEEN A WARRANTY ISSUE AND DAMAGE DUE TO IMPACT. ALTHOUGH, THE SERVICE DEPT. REPORTED THAT THERE IS NO SIGN OF IMPACT, THEY HAVE DECLINED COVERING THE REPAIR. I STILL HAVE NOT HEARD BACK FROM MY REGIONAL NISSAN REPRESENTATIVE.

NHTSA ID
10207957
Incident
Oct 25, 2007
Visibility
Filed Jul 6, 2007

TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 04V326000 (VISIBILITY:SUN ROOF ASSEMBLY) AT 15,915 MILES. THE SUNROOF WAS RUSTED OUT IN ALL FOUR CORNERS AND WAS NOT DESIGNED TO OPEN. WATER LEAKS INTO THE VEHICLE WHEN IT RAINS. THE CURRENT MILEAGE IS 33,582 AND FAILURE MILEAGE WAS 32,000. THE CONSUMER STATED THAT WATER LEAKAGE AND CORROSION ARE SAFETY HAZARDS. THE CONSUMER STATED SHOULD NOT HAVE TO PAY FOR REPAIRS DUE TO THE FACT THIS SUN ROOF IS A DEFECT AND THE CONSUMER FEELS IT IS THE RESPONSIBILITY OF THE MANUFACTURER TO PAY FOR IT. THE CONSUMER PROVIDED A COPY OF THE ESTIMATE FOR REPAIRS. UPDATED 08/01/07 *TR

NHTSA ID
10195479
Incident
Apr 1, 2007
Mileage
32,000 mi
Visibility
Filed Dec 13, 2006

DT*: THE CONTACT STATED WHILE ENTERING THE VEHICLE FROM THE FRONT DRIVER SIDE DOOR, THE SUNROOF GLASS SHATTERED WITHOUT WARNING. THE DEALER WAS ALERTED.

NHTSA ID
10176061
Incident
Dec 13, 2006
Mileage
45,000 mi
Visibility
Filed Aug 13, 2006

3RD PROBLEM WITH MAXIMA: PURCHASED 2004 NISSAN MAXIMA BRAND NEW. AFTER 2 MAJOR PROBLEMS THAT I SPOKE ABOUT IN TWO EARLIER COMPLAINTS, I AM NOT ON #3. IN OCTOBER, 2005, TWO WEEKS BEFORE MY WEDDING, WHILE MY AREA WAS GETTING SOME RAIN. I GOT IN MY CAR AS USUAL TO BEGIN DRIVING TO WORK, WHEN I NOTICED A BIG PUDDLE ON MY PASSENGER LEATHER SEAT. MY SUNROOF WAS LEAKING. WHEN I CALLED NISSAN IN HUNTINGTON, NY, AGAIN, I HAD TO WAIT DAYS BEFORE I CAN GET AN APPOINTMENT, EVEN THOUGH IT WAS STILL RAINING. THE DEALERSHIP VERIFIED THE SUN ROOF GLASS SEAL WAS LEAKING AND THE REPLACED SUNROOF GLASS ASSEMBLY. THEY ACTUALLY GAVE ME A RENT A CAR THIS TIME, BECAUSE I COMPLAINT TO A MANAGER. *NM

NHTSA ID
10165353
Incident
Oct 15, 2005
Mileage
19,856 mi
Visibility
Filed Dec 3, 2005

WAS DRIVING AND POWER MOON ROOF EXPLODED. ALMOST WRECKED ON INTERSTATE FROM THE NOISE. FORTUNATELY SHADE WAS CLOSED AND GLASS DID NOT COME IN AND INJURE ANYONE. NISSAN CURRENTLY HAS A RECALL ON THE SKYVIEW MOON ROOF BUT THE DESCRIPTION LISTED ON THEIR SITE IS EXACTLY WHAT HAPPENED TO MY MOON ROOF. *JB

NHTSA ID
10144392
Incident
Dec 1, 2005
Mileage
88,000 mi
Visibility
Filed Nov 3, 2005

WHILE DRIVING ON THE HIGHWAY DURING THE NIGHT, THE GLASS OF THE ELECTRIC SUNROOF SHATTERED AND BROKE. IT WAS RAINING, SO THE ROOF LINING AND THE SUNROOF COVER GOT DAMAGED BY THE WATER. THERE IS NO PHYSICAL EVIDENCE OF ANYTHING HITTING AND BREAKING THE GLASS. THE DEALER REFUSED TO PERFORM THE REPAIR UNDER WARRANTY, EVEN THOUGH THERE IS A RECALL OF OTHER MAXIMAS FOR SIMILAR PROBLEMS (WITH THE SKYVIEW). THE PARTS ARE ORDERED AND WILL ARRIVE IN 2 TO 3 WEEKS. THE OLD PARTS ARE STILL ON THE CAR, WHICH CAN NOT BE USED WHEN RAINING. THE TOTAL ESTIMATED BILL IS GOING TO BE OVER $2,800 FOR PARTS AND LABOR. *JB

NHTSA ID
10141635
Incident
Oct 28, 2005
Mileage
39,650 mi
Visibility
Filed Aug 12, 2005

2004 NISSAN MAXIMA DEVELOPED PROBLEMS WITH THE WINDSHIELD CRACKING.*MR WHEN THE DEFROSTER WAS ON THE WINDSHIED WOULD MAKE A PINGING NOISE. PREVIOUSLY THE MOONROOF WAS REPLACED DUE TO POSSIBLE CRACKING. *NM

NHTSA ID
10133418
Incident
Apr 1, 2005
Visibility
Filed Jun 20, 2005

LETTER CONCERNING THE SKYVIEW ROOF GLASS RECALL FOR THE 2004 MAXIMAS.***NO ANSWER REQUIRED***. *MR THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALLED GLASS REPLACED BUT WAS TOLD THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL, THEREFORE THE GLASS WAS NOT REPLACED. EIGHT MONTHS LATER THE SKYVIEW ROOF COMPLETELY SHATTERED WHILE THE CONSUMER WAS DRIVING. *NM

NHTSA ID
10126862
Incident
Jun 2, 2005
BrakesTires & wheelsVisibility
Filed Feb 16, 2005

THE DRIVER NOTICED WHILE DRIVING,A SQUEAKING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE STARTED VIBRATING UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE STRUCTURE OF THE VEHICLE WAS DESIGN DEFECT FROM THE MANUFACTURER. A FIX WAS NOT AVAILABLE AT THIS TIME. *NM TWO MONTHS AFTER PURCHASE, THE BRAKES BEGAN TO SQUEAL. DEALER SAID IT WAS A CREEP GROAN AND COULD NOT REPAIR THE PROBLEM. CONSUMER EXPERIENCED 4 FLAT TIRES (GOODYEAR P245/45R18 - MODEL # 96VS2EAGRS-AVSBRPTL) ALL FOUND TO HAVE DEFECTIVE SPLITS CALLED SIDEWALK CIRCUMFERENTIAL CRACKS. CONSUMER RECEIVED A SAFETY RECALL NOTICE REGARDING A SUN ROOF SHATTER CONDITION. *TT

NHTSA ID
10107386
Incident
Jan 13, 2005
Visibility
Filed Feb 2, 2005

WINDSHIELD CRACK WITHOUT ANY APPARENT CAUSE. CRACK STARTED AT THE DRIVER'S SIDE LOWER EDGE OF WINDOW AND SPREAD ACROSS 1/2 OF WINDSHIELD WITHIN A FEW HOURS. NO EVIDENCE OF ANY OBJECT STRIKING THE WINDSHIELD. VEHICLE IS KEPT GARAGED AT NIGHT AND ONLY HAS 5400 MILES AFTER 6 MONTHS USE.*AK

NHTSA ID
10108420
Incident
Jan 31, 2005
Mileage
5,389 mi
SuspensionTires & wheelsVisibility
Filed Jan 9, 2005

THE WINDSHIELD RUBBER ON THE TOP WAS LOOSE WHEN I BOUGHT THIS CAR. ALSO I NOTICED THERE WAS A SCRATCHY SOUND WHEN I TURNED ON THE WIPER RIGHT ON THE FIRST DAY I TOOK THIS CAR HOME. I CHECKED IT AND FOUND OUT THAT THE WIPER RUBBER WAS CAME LOOSE AND THE STEEL TOUCH THE WINDSHIELD CLASS. IT SCRATCH THE WINDSHIELD. THE STEVENS CREEK DEALER WAS VERY NICE AND THEY DID CHANGE THE WINDSHIELD AND TIGHTEN THE SEAL ARROUND THE WINDSHIELD. 2 DAYS AGO IT WAS RAIN PREATY HARD IN WHERE I LIVE. IN THE MORNING WHEN I DROVE THE CAR I WAS SHOCK THAT THERE WAS WATER COMING OUT FROM THE LIGHTS INTERIOR. IT WAS PREATY BAD AND I COULDN'T BELIEVE I PAID SO MUCH FOR THIS PIECE A JUNK. MANY TIMES THE ENGINE WOULD STALLED, YOU CAN'T GAS AND LOOSE THE POWER. I BROUGHT IT TO THE SAME DEALER, THEY COULDN'T REGENERATE THE PROBLEM THUS THEY DON'T KNOW HOW TO FIX IT. THE TIRE VIBRATE BETWEEN 50-80 MPH AND THEY COULDN'T FIX THAT ONE EITHER. I'VE BEEN DRIVING SO MANY CARS...AND THIS IS THE WORST ONE. THIS IS WOULD BE MY FIRST AND LAST NISSAN AND I'M PLANNING TO SALE IT ASAP. I HAVE A FEELING THAT THIS CAR'S RESALE VALUE WOULD BE LOT LOWER THE MISTSUBISHI. ONE MORE THING; THE DRIVER SEAT COVER ON THE BACK CAME LOOSE ALSO AND IT HANGING ON THE SEAT AND SHOWS THE INSIDE OF THE SEAT. DID I TELL YOU THIS CAR IS A PIECE OF JUNK ALREADY? NOW YOU KNOW.*AK

NHTSA ID
10106007
Incident
Jan 7, 2005
Body & structureVisibility
Filed Oct 22, 2004

WHILE DRIVING 50 MPH A LOUD EXPLOSION OCCURRED. REAR TAILGATE GLASS AND SUN ROOF GLASS SHATTERED WITHOUT ANY IMPACT. THEN, A YEAR LATER, A RECALL FOR THE SUN ROOF GLASS WAS ISSUED. *AK

NHTSA ID
10097442
Incident
Sep 2, 2003
Mileage
1,300 mi
SuspensionVisibility
Filed Oct 4, 2004

SUN ROOF ASSEMBLY WAS REPLACED DUE TO LEAKAGE BECAUSE IT WAS INSTALLED WRONGLY. THE STRUT SUSPENSION MALFUNCTIONED, IT MADE A CLUNKING NOISE AS IF IT WAS LOOSE. *AK

NHTSA ID
10094937
Incident
Aug 1, 2004
Mileage
7,000 mi
Visibility
Filed Sep 29, 2004

WHILE DRIVING, THE DRIVER AND PASSENGER WINDOWS ROLLED DOWN. A LOUD WINDING NOISE WAS HEARD COMING FROM THE FRONT AND REAR. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK *SC

NHTSA ID
10090160
Incident
Aug 31, 2004
Visibility
Filed Sep 27, 2004
1 injury reported

I WAS DRIVING TO WORK & I HEARD AND FELT A BLOW AND HEARD AIR FROM THE OUTSIDE, AND THEN I LOOKED UP AND SAW MY SUN ROOF WAS SHATTERED. I WAS FREAKING OUT, AND DROVE TO THE DEALERSHIP. THEY KNEW THIS SUN ROOF WAS A RECALL. I WAS NEVER NOTIFIED NOR RECEIVED A LETTER FROM NISSAN. I HAD GLASS, AND MY ARM AND MY BACK AND MY 17 MONTH OLD DAUGHTER CAR SEAT HAD GLASS ALL OVER IT, AND PIECES OF GLASS IN IT'S FABRIC. I WILL NEVER PUT HER BACK IN HER CAR SEAT NOR WILL MY FAMILY, NOR I FEEL SAFE EVER AGAIN. ALTHOUGH THE DEALERSHIP FIXED THE PROBLEM. I DO NOT FEEL SAFE!!! I FEEL NISSAN SHOULD REIMBURSE ME FOR MY BABY'S CAR SEAT, AND PUT ME INTO ANOTHER VEHICLE. I WILL TELL MY FMAILY & FRIENDS NOT TO BUY THIS CAR FROM NISSAN. IT'S NOT SAFE AT ALL!!!*AK

NHTSA ID
10093215
Incident
Sep 27, 2004
Visibility
Filed Sep 2, 2004

THE SUN ROOF IS TOO NOISY AND MAKES A LOUD RATTLING SOUND. *AK

NHTSA ID
10090294
Incident
Aug 3, 2004
Mileage
6,200 mi
Visibility
Filed Jul 26, 2004

THE SUN ROOF GLASS SHATTERED WHILE DRIVING ON THE HIGHWAY. CONSUMER PULLED OVER TO A REST AREA BEFORE THE GLASS ENTERED THE CABIN OF THE VEHICLE. IT WAS TOWED TO A LOCAL DEALERSHIP, WHO PROVIDED A TEMPORARY FIX BY REMOVING THE LOOSE PIECES OF GLASS, AND COVERING THE SUNROOF WITH A PLASTIC MATERIAL. INVESTIGATION #PE04-035 WAS ISSUED ON THIS PROBLEM. *AK *NM

NHTSA ID
10080093
Incident
Jun 25, 2004
Mileage
5,600 mi
Visibility
Filed Jun 9, 2004

WHILE DRIVING SUN ROOF GLASS EXPLODED. NO INJURIES REPORTED. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE GLASS WAS DEFECTIVE,AND REPLACED IT. *AK

NHTSA ID
10076011
Incident
Jun 9, 2004

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .