RoadVitals

2003 Nissan Murano Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jul 17, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 800 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2003 Nissan Murano submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

BrakesEngineSteering
Filed Jul 17, 2014

WHILE DRIVING IN TRAFFIC THE ENGINE ON MY 2003 NISSAN MURANO STOPPED, THANKFULLY I WAS ABLE TO MANEUVER CAR TO SAFETY, ANOTHER TIME WAITING FOR TRAIN TO CROSS APPROXIMATELY WAITING 12 MINUTES IN DRIVE AND IDLING, ENGINE SHUT ITSELF OFF, WHILE DRIVING 25 MPH AND MAKING LEFT HAND TURN CAR STALLED AGAIN ALMOST RESULTING IN ANOTHER VEHICLE TO HIT MY VEHICLE- CALLED NISSAN AND THEY SAID THAT THE RECALLS HAVE BEEN COMPLETED FOR MY VEHICLE I THEN ASKED NISSAN IS IT DANGEROUS FOR ENGINE TO QUIT WHILE IN MOTION SHE EXPRESSED THAT SHE WAS SORRY FOR THAT TO HAVE HAPPENED- WHAT IF I WERE HIT WHOSE FAULT IS IT TO BE HIT IF YOUR CAR HAS DECIDED TO NOT RUN AT THAT MOMENT?THIS SAME OCCURRENCE HAS HAPPENED OVER AGAIN AND SINCE I HAVE HAD THIS VEHICLE IT HAS HAD NO HEAT- RESULTING AS TO BEING AN EXPENSIVE SUMMER ONLY VEHICLE REALLY STINKS HAS BEEN NOTHING BUT TROUBLE AND NO ONE HELPS- IS AT DEALER RIGHT NOW AND IS SAYING CAM SENSOR, HOW MUCH WILL IT COST ME TO FIX SOMETHING THAT HASN'T BEEN RIGHT SINCE PURCHASE OF THIS NISSAN 2003 MURANO? I WOULD LIKE THEM TO DO WHAT IS RIGHT AND FIX THE PROBLEM WITHOUT THE HIGHWAY ROBBERY CRUD! *TR

NHTSA ID
10611357
Incident
Oct 3, 2012
Mileage
98,000 mi
Steering
Filed Jun 28, 2011

NISSAN MURANO HAS POOR POWER STEERING HIGH PRESSURE HOSE. THE LIQUID LEAKED IS HIGHLY FLAMMABLE AND DANGEROUS. AND IF THE LEAK GOES UNNOTICED, THE DRIVER'S SAFETY IS ALSO A BIG CONCERN. *TR

NHTSA ID
10409219
Incident
Jun 25, 2011
Mileage
90,000 mi
EngineFuel systemSteering
Filed Apr 22, 2010

SINCE I BOUGHT THIS CAR FROM NISSAN DEALERSHIP ITS BEEN ONE THING AFTER THE OTHER FIRST THE CATALYTIC CONVERTER WAS ALREADY BROKE WHEN THE SOLD IT TO US THEY TURNED THE ENGINE LITE OFF PRIOR TO GOING FOR TEST DRIVE THE DAY WE BOUGHT N RODE HOME THE LITE CAME RIGHT BACK ON & HAS BEEN ON SINCE STILL IS DEALER SAID 1500$$ AN THEY WOULD FIX IT NICE... THE FRONT SEAT BROKE, GAS TANK LID WOULDN'T OPEN HAD TO FIX IT, AN NOW STEERING HAS WENT 640$$ TO FIX IT ?? *TR

NHTSA ID
10326998
Incident
Apr 22, 2010
Steering
Filed Mar 23, 2009

STEERING RUNS OF BOOST (POWER ASSIST) WHEN TURNING QUICKLY. THIS IS NOTICEABLE WHEN PARALLEL PARKING, BUT ALSO NOTICEABLE WHEN EVASIVE MANEUVERS ARE REQUIRED. I CAN SEE A CRASH OCCURRING BECAUSE OF THIS. MINE HAS ACTED LIKE THIS SINCE NEW, AND I BELIEVE THIS UNRELATED TO A BURST HIGH PRESSURE STEERING HOSE THAT MY MURANO ENCOUNTERED AT 52,600 MILES. CONSUMER REPORTS NOTED THAT 2003-2004 MURANOS ALL EXHIBIT THE LOSS OF STEERING BOOST ISSUE, YET NISSAN WILL NOT ACKNOWLEDGE THAT IS A SAFETY ISSUE. I SEE SEVERAL OTHER COMPLAINTS HERE ON NHTSA FOR THE SAME STEERING BOOST ASSIST ISSUE. *TR

NHTSA ID
10262823
Incident
Jun 16, 2003
Mileage
500 mi
Steering
Filed Mar 23, 2009

HIGH PRESSURE POWER STEERING HOSE LEAKED AT ONLY 52,600 MILES AND REQUIRED REPLACEMENT. THE VEHICLE IS 5.5 YEARS OLD AND OUT OF WARRANTY - NISSAN WOULD NOT COVER THE REPAIR DESPITE THE VEHICLE BEING LOW MILEAGE AND ME HAVING HAD THE POWER STEERING FLUID FLUSHED AT THE DEALERSHIP WHEN I HIT 30,000 MILES. THE HIGH PRESSURE HOSE AND TOTAL REPAIR COST $650. THIS IS UNACCEPTABLE FOR A CAR WITH SUCH LOW MILEAGE AND REGULAR MAINTENANCE. DEALER ADVISED THAT DUE TO THE LEAK, VEHICLE WAS UNSAFE TO DRIVE, REQUIRING ME TO PAY FOR A RENTAL UNTIL THEY COULD ORDER THE PART AND REPAIR THE VEHICLE. *TR

NHTSA ID
10262820
Incident
Mar 23, 2009
Mileage
52,600 mi
Steering
Filed Oct 17, 2006
Crash reported3 injuries reported1 death reported

CRASH WAS FATAL HEAD-ON COLLISION INVOLVING POWER STEERING PROBLEM IN 2003 AND 2004 MURANOS. MURANO DRIVER WAS ROUNDING SWEEPING RIGHT-HAND CURVE ON FAMILIAR ROAD AND ENDED UP IN ONCOMING LANE. DRIVER APPARENTLY TRIED TO STEER BACK INTO PROPER LANE, BUT WAS UNABLE TO DO SO, APPARENTLY BECAUSE STEERING UNEXPECTEDLY BECAME VERY STIFF AND HARD TO TURN WHEN TRYING TO TURN QUICKLY TO AVOID CRASH. CRASH KILLED MURANO DRIVER INSTANTLY, AND INJURED DRIVER AND OCCUPANTS OF ONCOMING PICK-UP TRUCK. EXTENSIVE RESEARCH IN PUBLIC SOURCES HAS FOUND THAT CIRCUMSTANCES OF THIS ACCIDENT MIRROR PROBLEMS WITH SUDDEN LOSS OF POWER STEERING-ASSIST EXPERIENCED BY NUMEROUS MURANO DRIVERS IN ACCIDENTS AND NEAR-ACCIDENTS AT NORMAL DRIVING SPEEDS, AS IN OTHER COMPLAINTS ON NHTSA WEBSITE AND NISSAN OWNER WEBSITES, AND AS FOUND BY CONSUMERS REPORTS ACCIDENT AVOIDANCE MANEUVER TESTING. THIS IS A DESIGN ISSUE,WITH STEERING PUMP BASED ON LIGHTER ALTIMA UNABLE TO KEEP UP WITH QUICK STEERING INPUTS. INTERPLAY OF CONTINUOUSLY VARIABLE TRANSMISSION AND DRIVE-BY-WIRE THROTTLE MAY ALSO CONTRIBUTE TO PROBLEM BY CREATING POSSIBILITY OF RAPID DROP IN RPM WHEN DRIVER QUICKLY TAKES FOOT OFF ACCELERATOR, AS IN EMERGENCY. IT IS NOT CLEAR WHETHER OTHER PROBLEMS WITH CAR'S STEERING PERFORMANCE ALSO LED TO INITIAL CROSSING INTO ONCOMING LANE. NISSAN CHANGED STEERING PUMP IN 2005 AND LATER MODELS TO DEAL WITH PROBLEM. DRIVERS OF 2003 AND 2004 MODELS ARE STILL AT RISK FOR LOSS OF POWER STEERING WHEN THEY MOST NEED IT. WHEN LOSS OCCURS IN PARALLEL PARKING IT IS AN INCONVENIENCE; WHEN IT HAPPENS UNEXPECTEDLY WHILE DRIVING, ESPECIALLY WHEN TRYING TO AVOID AN ACCIDENT, IT IS LIFE-THREATENING, AS IN THIS CASE. BECAUSE IT IS A DESIGN FEATURE, ALL 2003 AND 2004 MURANOS ARE SUBJECT TO THIS PROBLEM. MURANO OWNERS (AND DEALERS) SHOULD BE NOTIFIED IMMEDIATELY OF THIS DANGEROUS DESIGN DEFECT. THERE SHOULD BE SAFETY RECALL FOR REPLACEMENT OF INADEQUATE STEERING PUMP SYSTEM BEFORE THERE ARE MORE FATALITIES AND INJURIES.*NM

NHTSA ID
10171096
Incident
Dec 28, 2003
Mileage
1,914 mi
EngineSteeringSuspension+1 more
Filed Jun 12, 2005

SUV PULLS TO THE SIDE WHEN STEERING WHEEL LIGHTLY RELEASED. BROUGHT TO DEALER 3X BUT CANNOT FIX, SAYS RUN FOR !K MILES AND SEE BUT STILL RECURS. DRIVER SIDE WINDOW MAKES SQUEAKY NOISE WHEN OPEN, DEALER CHANGED WINDOW RUNNER BUT STILL NOISY. ENGINE SEEMS TO CHOKE WHEN DRIVEN AFTER PARKING UPHILL, DEALER SAID REMOVED SOME AIR BUBBLES IN GAS TANK BUT STILL RECURS. RIGHT FRONT SHOCK FEELS DRIBBLING WHEN DRIVEN AT HIGHWAY SPEEDS, DEALER CANT FIND ANY PROBLEM.

NHTSA ID
10125029
Incident
Mar 15, 2005
Mileage
14,000 mi
Steering
Filed May 13, 2005

INTERMITTENTLY THE STEERING WOULD BECOME TIGHT WHEN MAKING A QUICK TURN. THIS CAUSED LOSS OF STEERING CONTROL. THE CONSUMER ANTICIPATED A VEHICLE CRASH IF THIS CONDITION CONTINUED. THE DEALER WAS NOTIFIED VIA PHONE. *AK THE STEERING WOULD ALSO TIGHTEN ON QUICK SLOW TURNS AND FASTER HIGHWAY SPEEDS. THE OVERALL HANDLING ON THIS VEHICLE DID NOT SEEM SAFE ON HIGHWAY SPEEDS. THE CONSUMER SUGGESTED THAT A RECALL SHOULD BE ISSUED. *SC *JB

NHTSA ID
10117101
Incident
Jan 1, 2005
Mileage
12,000 mi
Steering
Filed Apr 6, 2005

THE VEHCILE BECAME HARD TO STEER AT LOW SPEEDS. DEALER IS NOT ABLE TO DUPLICATE THE PROBLEM. *AK *NM

NHTSA ID
10113136
Incident
Oct 19, 2004
Mileage
32,000 mi
Steering
Filed Jan 15, 2005

WHEN TURNING AT LOW SPEEDS THE STEERING INTERMITTENTLY BECOMES STIFF AND REQUIRES INCREASED FORCE TO MANEUVER THE REST OF THE TURN. VEHICLE WAS TAKEN TO DEALERSHIP ON 2 OCCASIONS, BOTH OF WHICH THE SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM AND THEREFORE UNABLE TO FIX. *NM

NHTSA ID
10106379
Incident
Jan 10, 2005
Mileage
29,000 mi
Steering
Filed Nov 19, 2004

LOSS OF POWER STEERING WHEN IN SHARP OR SUDDEN TURN ESPECIALLY NEAR THE END OF A TURN. CONDITION IS INTERMITTANT, BUT IS A MAJOR SAFETY RISK. ONGOING PROBLEM SINCE OWNERSHIP OF CAR.*AK

NHTSA ID
10100230
Incident
Nov 19, 2004
Steering
Filed Aug 17, 2004

2003 MURANO. THE POWER STEERING FADES IN AND OUT WHILE TURNING AT SLOW SPEEDS . TURN THE STEERING ONE WAY TO ONE DIRECTION AND TRY TO QUICKLY TURN IT BACK TO THE OPPOSITE WAY WHILE SLIGHTLY ACCELERATING. ALL OF A SUDDEN, STEERING BECOMES VERY DIFFICULT AND REQUIRES MUSCLE POWER CAUSING A FEW NEAR COLLISIONS WHEN CHANGING LANE OR MANEUVERING OUT OF SUDDEN AVOIDANCE. *JB

NHTSA ID
10088084
Incident
Jul 16, 2004
Mileage
5,000 mi
Steering
Filed Jul 31, 2004

I WAS DRIVING HOME ON A 4 LANE ROAD WITH A CENTER TURN LANE IN THE RIGHT HAND LANE WHEN THE CAR IN FRONT OF ME SUDDENLY STOPPED. I HIT THE BRAKES AND SWERVED INTO THE LEFT HAND LANE TO AVOID AN ACCIDENT. I WAS TRAVELING APROX. 25 TO 30 MPH. THE POWER STEERING WENT OUT, THE STEERING WHEEL LOCKED AND THE CAR WAS CROSSING THROUGH THE TURN LANE HEADING FOR ONCOMING TRAFFIC. I JERKED THE WHEEL HARD TO THE RIGHT AND THE POWER STEERING CAME BACK AT THE LAST POSSIBLE MOMENT NARROWLY AVOIDING A HEAD ON COLLISION.*AK

NHTSA ID
10083039
Incident
Jul 30, 2004
Mileage
1,864 mi
Steering
Filed Apr 27, 2004

EVENT IS REPRODUCIBLE WHEN TURNED STEERING WHEEL AT A FAST RATE WHICH RESULTS IN A SUDDEN BUT TEMPORARY LOSS OF STEERING. DUE TO THIS DESIGN, WHEN TRYING TO MANEUVER THE CAR QUICKLY AT LOW SPEEDS MAKE IS VERY DANGEROUS TO CONTROL THE CAR WHEN THE POWER STEERING IS LOST, EVEN LOST TEMPORARILY.*AK

NHTSA ID
10067946
Incident
Sep 1, 2003
Mileage
50 mi
Steering
Filed Feb 15, 2004

2003 MURANO. THE POWER STEERING FADES IN AND OUT WHILE TURNING AT SLOW SPEEDS, ESPECIALLY WHEN PARKING OR DRIVING IN TRAFFIC JAMS. ALL OF A SUDDEN, STEERING BECOMES VERY DIFFICULT AND REQUIRES MUSCLE POWER CAUSING A FEW NEAR COLLISIONS.*AK

NHTSA ID
10058187
Incident
Oct 1, 2003
Mileage
5,000 mi
Steering
Filed Feb 10, 2004

COMPLETE LOSS OF POWER STEERING AT LOW RPM'S. POWER STEERING IS MINIMAL TO NON-EXISTANT WHEN YOU NEED IT MOST, LIKE IN PARKING LOT. 15,000 MILES.*AK

NHTSA ID
10056911
Incident
Feb 2, 2003
Mileage
15,000 mi
Steering
Filed Nov 29, 2003

COMPLETE LOSS OF POWER STEERING AT LOW RPM'S. WHILE SLOWING DOWN AND GOING AROUND A TURN, THE POWER STEERING WILL COMPLETELY FAIL. THIS HAS ALMOST CAUSED 6 ACCIDENTS IN THE LAST 4 MONTHS. ONLY HAPPENS AT LOW RPM'S.*AK

NHTSA ID
10048805
Incident
Nov 24, 2003
Mileage
6,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .