2009 Nissan Murano Owner Complaints

The contact owned a 2009 Nissan Murano. The contact stated that several years ago, the vehicle was stolen, and the contact was informed that the vehicle was involved in a crash and that the air bags should have deployed; however, the air bags failed to deploy. The contact was unaware of several details associated with the crash, including the speed at the time of the crash. The vehicle was towed and returned to the contact by the Police Department. A Police report was filed, and the contact was informed that the vehicle was deemed a total loss. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic); however, the vehicle was not repaired under the recall. The manufacturer was informed of the issue. The failure mileage was approximately 130,000.

NHTSA ID

11745898

Incident

Feb 1, 2019

Mileage

130,000 mi

I was going 35 MPH, normal operation speed and there was no extreme weather or road conditions. I slowed down to get into the center turn lane ended up coming to a complete stop due to on coming traffic. I was stopped for about 30 seconds to maybe a minute when I finally had enough clearance to make my turn. When I pressed the accelerator it began to accelerate but stalled out almost immediately. So I pressed and depressed the accelerator rapidly several times then it finally accelerated. When it did finally accelerate it accelerated much to quickly like it just took off. I’d like to say that this excessive acceleration was terrible but it saved my passenger from getting slammed by the now on coming traffic due to the lack of power. This is not the first time it has happened it does it allot when the weather gets warmer as well as when exiting the highway coming to a complete stop and then when trying to accelerate it stalls I’d say 25% of the time. I’ve taken it to multiple repair shops and they all say they can’t find the problem. I know their is a problem and I’ve read of this happening to many other owners so why is there no recall on it yet I’m surprised no one has been seriously injured or worse. In my opinion I feel like the manufacturer has complete disregard to the consumers safety. It’s unsettling.

NHTSA ID

11719568

Incident

Nov 11, 2025

The car just had no power and the battery had no energy to it i was stalled on hwy and had to call Aaa emergency roadside assistance

NHTSA ID

11707200

Incident

Dec 26, 2025

We bought our 2009 Murano new back when we were expecting our baby cause it was rated one of the safest suv on the market. For the most part besides some brake issues and the steering linkage that I had scheduled to have replaced last month its treated us well. Last month with our now [XXX] old daughter I took it to go to a concert an hr from our house. On the highway I felt it swaying which I found weird cause it was swaying from the rear of the vehicle not the front where the linkage is. We drove home slowly and the next day I dropped it off at our mechanics to have the linkage replaced and asked him to check out the sway I felt. He immediately called me after he got it on the lift and said I needed to head to the shop that our suv was JUNK! When I got there I could not believe my eyes and thanked God that I and even more my daughter made it home safely. My mechanic of 35yrs in business said we were lucky we didn't end up in the woods on the highway and that the entire rear k member/ frame is completely rotted out and the rear tires could have flown off at any moment. I have read that there is a recall on this issue but not in the salt belt states. That is ridiculous and is an excuse to not have to back your vehicle. We live in Dartmouth MA and have barely had any snow in the past 10 yrs to salt for and even if we had this hasn't happen to any other vehicles we own. 2003GMC, 2006 Saab and my wifes Jeep all gd. Whats the point of getting a safety check during the annual inspection when you know your frame is junk and its a death trap!How in good faith can you not back your products when this is clearly a major issue. Nissan needs to do the right thing and take care of the people who have taken care of them by buying there vehicles. This vehicle has always been meticulously maintained, washed constantly at car wash with the extra fee of undercarriage spray for what when its rotting from the inside out as you are aware off. Make it a recall before people get killed! INFORMATION REDACTED PURSUANT TO THE FREEDOM O

NHTSA ID

11673032

Incident

Jun 5, 2025

The contact owns a 2009 Nissan Murano. The contact stated while driving at an undisclosed speed, the transmission started slipping. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 216,000.

NHTSA ID

11660467

Incident

Apr 17, 2025

Mileage

216,000 mi

My battery went dead, and I was trapped inside my car, there is not way to get out of the vehicle with out someone having the hidden key inside the fob, or lock smith, or break the window, this is a huge safety issue especially in extreme weather or hazardous situations. I parked my vehicle to get gas in a small town, and was stuck inside my car for over 30 mins, until I finally got someone to assist me,

NHTSA ID

11655141

Incident

Apr 16, 2025

The contact's daughter owns a 2009 Nissan Murano. The contact stated that occasionally, while driving at an undisclosed speed, the brake pedal was depressed but went to the floorboard. The contact stated that the brakes had become inoperable However, moments later the brakes became operational. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 105,000.

NHTSA ID

11625137

Incident

Nov 13, 2024

Mileage

105,000 mi

After noticing a noise on the left rear of my car after hitting a pothole, I took my 2009 Nissan MURANO to my local mechanical garage. What was found was a rusted sub frame. Obviously this could have resulted in injuries

NHTSA ID

11617298

Incident

Sep 20, 2024

The contact owns a 2009 Nissan Murano. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the front passenger air bag failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 94,000.

NHTSA ID

11614000

Incident

Sep 11, 2024

Mileage

94,000 mi

When starting my vehicle, it would shake and hesitate to turn on. While driving, It would hesitate when accelerating. When driving at 70 miles, the vehicle would hesitate then drop 3 to 4 miles below speed on its own. The dashboard would indicate drive mode then change to reverse mode then back to drive mode, then reverse mode continuously while driving. The car was also making a loud clanking noise. When I was at a standstill at a red light with foot on the brake, the car was jerking forward on its own. I was driving the car with my 2 year old when this happened and decided to take it to a mechanic who confirmed that it is a transmission problem as well as a broken axle on the left. I left the car at his shop and started shopping around for a transmission replacement which is very costly. My concern is, if this has been a faulty issue with 2009 Nissan Murano transmissions, then it is likely that this can happen again if I purchase a used transmission which at this time, I cannot afford so it is sitting at the mechanics repair shop until I either save money for a transmission or use the money to get a better used vehicle. At this time I have to take my mom to work and use her car so i can go to work. I’ve been doing this for the past 2 weeks and unsure as to how much longer I can keep doing this as our work hours are conflicting.

NHTSA ID

11607393

Incident

Jul 23, 2024

The contact owned a 2009 Nissan Murano. The contact stated that while the vehicle was parked in the apartment building parking lot and turned off for approximately five hours, the vehicle caught fire and was destroyed. The fire department was called to the scene and extinguished the flames. The cause of the fire was not determined. A fire report was taken at the scene that indicated the fire originated in the engine compartment. Two parked vehicles were also damaged during the incident. The contact indicated that the engine was recently replaced at the dealer days before the incident. The manufacturer and local dealer were notified of the failure. The failure mileage was 94,000.

NHTSA ID

11603339

Incident

Jul 14, 2024

Mileage

94,000 mi

The contact owns a 2009 Nissan Murano. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard, with the ABS warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with brake failure. The contact was informed that the brake pads needed to be replaced. The vehicle was repaired but the failure recurred. The dealer was contacted; however, the vehicle was not repaired after the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.

NHTSA ID

11602426

Incident

Jul 15, 2024

Mileage

76,000 mi

Falla en abs y ruedas riesgo al frenar tarda demasiado luces de abs vdc off AWD y tpms

NHTSA ID

11599811

Incident

Jul 7, 2024

The contact owns a 2009 Nissan Murano. The contact stated that while inspecting the vehicle, it was discovered that the entire subframe was rusted. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 160,000.

NHTSA ID

11598543

Incident

Jun 3, 2024

Mileage

160,000 mi

Abs/vdc off/awd en el tablero

NHTSA ID

11594417

Incident

Jun 14, 2024

Abs

NHTSA ID

11594336

Incident

Jun 14, 2024

While driving the car, you could hear a squeaking noise coming from the rear passenger side of the car. It would get louder if you hit a bump. It took mechanics awhile to figure out what it was but it turned out to be the rear subframe had rusted through on the rear passenger side. The rest of the subframe is not rusted. However, it is now not safe to drive.

NHTSA ID

11590796

Incident

Apr 23, 2024

My 2009 Nissan Murano had a bad battery and starter, after replaced them the ABS/VDC/Slip control light were illuminated and ABS function lost. I searched online and found a lot of the Murano owners had the same issue by just replacing a battery then got these DTCs. At the end we found Nissan know this issue and issue a TSB for repair with customer's expense. They know this is factory issue but not recall it or even not notify their customer, it's safety issue and still need the customer to search it and repair with the customer's money (to pay their faults). TSB: NTB10-113a

NHTSA ID

11589029

Incident

Oct 10, 2022

Car has 120 000. Miles on it. Subframe is completely rotten and broken. UNDRIVEABLE!!!!!! WELL KNOW ON 2009 MURANO'S. What can Nissan do about this?

NHTSA ID

11584981

Incident

Apr 24, 2024

See attached document for complaint

NHTSA ID

11576772

Incident

Nov 2, 2023

My car hesitates then launches after a stop. It is the CVT transmission I assume. It is not safe when I am accelerating into traffic or trying to merge. Only 132,000 miles on the car.

NHTSA ID

11573869

Incident

Feb 10, 2024

Blinking airbag sign in my Nissan Murano since week. Reset did not work by mechanic..

NHTSA ID

11562129

Incident

Dec 20, 2023

This has happened on two different occasions. While driving the vehicle the alternator has gone out and there is no warning that there is any problem but you lose your throttle control and the car loses power and is unable to accelerate. The 1st time this happened I was in the middle of an intersection trying to make a left turn and lost all power to be able to move the car. Luckly no one was coming in the other direction, or I could have been involved in a serious accident!!! I had the alternator check and it was bad, so we replaced it. The second time this happened was two days ago I was doing 65 MPH on a four-lane highway and without any warning I lost power and could not accelerate I was able to pull to the side of the road, but m emergency flashers were of no use due to the battery was low because the entire car was using it for power. The car has no gauge or light of any type to warn you that the alternator has failed till you lose power and are unable to accelerate.

NHTSA ID

11558828

Incident

Dec 4, 2023

Passenger seat sensor light for air bag stays lit, flashing 1 steady and 5 bursts. Shows airbag off even with adult sitting in passenger seat

NHTSA ID

11557271

Incident

Nov 28, 2023

The contact owns a 2009 Nissan Murano. The contact stated that while driving at an undisclosed speed, the engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission seal. The vehicle was not repaired. The vehicle was taken to another independent mechanic, who confirmed the diagnosis and advised the contact to take the vehicle to a dealer. The vehicle was then taken to the dealer, who diagnosed failures with the axel seals, rear differential axle seal, and left TPMS sensor. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.

NHTSA ID

11546378

Incident

Jul 25, 2023

Mileage

139,000 mi