RoadVitals

2009 Nissan Murano Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
34
Latest Oct 4, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 635 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2009 Nissan Murano submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 34 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

The 25 most recent of 34, in the owner's own words

BrakesSteering
Filed Oct 4, 2019

THE VEHICLES POWER STEERING GOES IN AND OUT AS WELL AS THE BRAKING SYSTEM

NHTSA ID
11266046
Incident
Sep 5, 2019
Steering
Filed Jul 19, 2019

STERING WHEEL LOCK ACTUATOR ITS NOT WORKING DONT LET MY CAR START THIS PART ITS SO EXPENSIVE SHOULD BE A RECALL REGARDING THIS PROBLEM I WAS IS CHICAGO 90 DEGRES WITH MY 2 DAUGHTERS AND MY WIFE AND MY CAR DOESN'T START MY A/C ONLY CAN RUN FOR A FEW MINUTES BEFORE THE BATTERY IS GONE , HOW CAN BE POSIBLE THAT THIS PART CAN MAKE THE CAR AND MY FAMILY STANDING ON THE SUN IN SUMMER TIME SNISSAN SHOULD BE RESPONSIBLE TO FIX THIS PROBLEM

NHTSA ID
11233266
Incident
Jul 18, 2019
Mileage
100,000 mi
BrakesSteering
Filed Aug 28, 2018

NO MATTER WHAT REPAIRS I DO THE ABS WARNING LIGHT WILL NOT GO OFF. THE BREAKING FEELS OFF. I LEAK POWER STEERING FLUID AND HAVE HAD THE PUMP CHECKED. I CONSTANTLY FEEL THE STEERING TIGHTEN UP AND EVEN RANDOMLY RELAX CAUSING IN UNSAFE STEERING CONDITIONS. STEERING CAN TIGHTEN UP AND BECOME LOOSE AGAIN WHILE IN A PARKED POSITION, A VERY SLOW MOVING SPEED AND AT FREEWAY SPEEDS.

NHTSA ID
11123055
Incident
Aug 5, 2018
Mileage
143,000 mi
Body & structureElectricalSteering
Filed Aug 22, 2018

THE DOORS DO NOT OPEN INSIDE OR OUTSIDE ALSO THE ELECTRIC POWER DOORS SOMETIMES WORK AND SOMETIMES DON'T

NHTSA ID
11121744
Incident
Jul 2, 2018
Mileage
80,000 mi
Steering
Filed Nov 4, 2017

THE STEERING RACK AND PINION ARE DEFECTIVE AND THEY START LEAKING IN A VERY SHORT PERIOD OF TIME. MY CAR STARTED LEAKING POWER STEERING FLUID WHILE BEING STATIONARY IN A PARKING LOT

NHTSA ID
11043246
Incident
Sep 15, 2016
Mileage
142,000 mi
Steering
Filed Mar 27, 2017

I HAVE REPLACED THE POWER STEERING PUMP IT IS BRAND NEW AND IT IS STILL VERY TIGHT AND HARD TO TURN IT ACTS LIKE THE PUMP IS OUT BUT WHEN I PUT FLUID IN IT IT LOOSENS UP FOR ABOUT 10 MINUTES AND GOES RIGHT BACK TO BEING HARD TO DRIVE.

NHTSA ID
10968840
Incident
Aug 20, 2016
Mileage
185,000 mi
Steering
Filed Dec 18, 2016

WAS AT LOWES WITH MY GRAND DAUGHTER WHEN THE STEERING WHEEL WAS LOCKED AND THE STEERING LOCK INDICATOR LIGHT WAS ON. VEHICLE WOULD NOT START DUE TO THE MALFUNCTION OF THE STEERING LOCK BOX. WEATHER WAS BAD AND A GENTLEMAN TRIED ASSISTING ME BUT TO NO AVAIL. AFTER LOOKING AT THE INDICATOR LIGHTS HE INFORMED ME HE HAD HEARD OF THIS ISSUE AND THE PROBLEM WAS IN FACT DUE TO A FAULTY STEERING LOCK BOX. I HAD NO CHOICE BUT HAVE THE VEHICLE TOWED TO MY TEMPORARY HOME AND HERE IT SITS. MY HOME FLOODED WITH 7' OF WATER MID AUGUST AND IS STILL UNINHABITABLE. I'M A GRANDMOTHER WITH LIMITED FUNDS AND REALLY CANNOT AFFORD TO SPEND THE LARGE SUM OF MONEY REQUIRED TO PAY FOR A KNOWN DEFECTIVE PART. DURING MY RESEARCH I FOUND OUT THAT NISSAN KNOWING THIS ISSUE HAS NOW IMITED THE WARRANTY TIME ON THIS KNOWN PROBLEM. I THANK GOD THIS OCCURRED IN A POPULATED AREA WHERE ASSISTANCE WAS READILY AVAILABLE AND NOT RURAL AS I QUITE OFTEN FIND MYSELF TRAVELING TO THESE AREAS. IS THIS A SAFETY ISSUE? ABSOLUTELY!! NISSAN SHOULD BE ASHAMED KNOWNING THIS PART IS DEFECTIVE AND REFUSES TO DO A MANDATORY RECALL. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED IN THIS MATTER. THANKING YOU IN ADVANCE.

NHTSA ID
10936057
Incident
Dec 17, 2016
Mileage
126,000 mi
AirbagsSteering
Filed May 5, 2016

TAKATA RECALL .... MY PASSENGER AIRBAG LIGHT HAS BEEN ON FOR ABOUT 3 YRS. NOW AND WHEN IT HAS BEEN HOOKED UP TO A COMPUTER RESULTS ALWAYS COME BACK THE SAME... ERROR IN AIRBAG. NOW I'VE CONTACTED NISSAN AND THEY ARE TELLING ME THAT EVEN THOUGH I MAY HAVE A TAKATA AIRBAG MY VIN # IS NOT ON THE RECALL LIST SO THEREFORE THEY CANNOT DO ANYTHING ABOUT THE PROBLEM. I WOULD HAVE TO PAY OUT OF MY OWN POCKET TO HAVE IT FIXED. NOW THEY DID TELL ME THAT ACCORDING TO THEIR RECORDS AND WITH THE VIN # THAT WAS GIVEN TO THEM IN OCT 2008 MY MURANO ALREADY HAD BEEN SERVICED FOR PASSENGER SIDE AIRBAG LIGHT STAYING ON. SO BASICALLY WHAT THEY WERE SAYING WAS THAT MY MURANO HAD ALREADY USED THE ONE FREE SERVICE CHECK IN OCT 2008 FOR AIRBAG. FIRST OF ALL, MY VEHICLE IS AN 09, SO NISSAN ALREADY ADMITTED THAT ACCORDING TO THEIR RECORDS AND MY VIN # THAT I WAS ALREADY HAVING AIRBAG ISSUES BEFORE THE VEHICLE WAS RELEASED TO BE SOLD. I PURCHASED IT AT BEGINNING OF 2012 AND 2013 IS WHEN MY AIRBAG LIGHT CAME ON. NOW I HAVE HAD IT CLEARED AND SEEMS LIKE IF IT IS COLD CAUSE I DO LIVE IN OHIO, BUT IF I CLEAR IT TODAY AND IT'S NOT REALLY COLD IT MAY NOT COME ON, BUT AS SOON AS IT GETS COLD IT COMES RIGHT BACK ON. NOW THERE HAS BEEN TIMES WHERE IT HAS BEEN CLEARED AND AS SOON AS YOU TURN OFF THE ENGINE AND START IT BACK UP IT COMES RIGHT BACK ON. I ALSO AM HAVING ISSUES WITH TPMS, NO MATTER WHAT TIRES I BUY I AM CONSTANTLY BATTLING THE LOW TIRE PRESSURE LIGHT. IT'S BEEN TAKING TO TIRE SHOPS AND BEEN CHECKED FOR SLOW LEAKS AND LEAKS AROUND THE VALVE STEM, NOTHING. I HAVE ALSO HAD TO REPLACE THE MOTORS IN MT STEERING WHEEL BECAUSE BOTH OF THOSE WENT OUT ON ME. NOW MY NEW ISSUE IS MY AIR VENTS. WHEN THE DEFROST IS ON CERTAIN AIR VENTS DO NOT SHUT OFF, AIR STILL COMES THROUGH THEM. AND IN THE WINTER I FEEL LIKE THERE IS COLD AIR BLOWING UP THROUGH THE FLOOR. NO ISSUES WITH 04 MURANO

NHTSA ID
10863293
Incident
Oct 1, 2013
Mileage
36,000 mi
Steering
Filed Nov 23, 2015

TAMARA RECALL THE STEERING TILT AND TELESCOPIC MOTORS BOTH DIED AT THE SAME TIME AND THE VEHICLE DOES NOT EVEN HAVE 70000 MILES. VEHICLE WAS JUST TURNED ON.

NHTSA ID
10806393
Incident
Nov 20, 2015
Mileage
64,000 mi
Steering
Filed May 12, 2015

GEAR & LINKAGE ASSY-POWER STEERING NEEDED REPLACED PER DEALER WHEN DOING 45K SERVICE AS LEAKAGE IN STEERING

NHTSA ID
10716084
Incident
May 9, 2015
Mileage
45,772 mi
Steering
Filed Apr 22, 2015

THE TELESCOPING FUNCTION ON MY STEERING COLUMN HAS STOPPED WORKING ON MY MURANO. I UNDERSTAND THERE IS A SERVICE BULLETIN OUT ON THIS SAME ISSUE (NTB-09-073), BUT DEALERSHIP REFUSES TO FIX IT. THE STEERING COLUMN IS NOW STUCK AT A HEIGHT WHERE IT BLOCKS MY VIEW OF THE SPEEDOMETER; I HAVE TO DUCK DOWN EVERY TIME I WANT TO CHECK HOW FAST I AM TRAVELING. OBVIOUSLY A SAFETY ISSUE, AND I UNDERSTAND THAT THIS IS A CHRONIC PROBLEM FOR MURANO'S AND WOULD HOPE THAT NISSAN WOULD STEP UP TO THE PLATE AND PROVIDE A FIX TO MAKE THEIR CARS SAFER. *TR

NHTSA ID
10712147
Incident
Dec 1, 2014
Mileage
70,000 mi
Steering
Filed Apr 2, 2015

AS I WAS DRIVING THE STEERING WHEEL WAS SQEEZING MY STOMACH AND GOING UP AND DOWN WITH NO CONTROL, LUCKILY I WAS DRIVING 35 MPH AND WAS ABLE TO PULL OVER TO AVOID A ACCIDENT. *TR

NHTSA ID
10703274
Incident
Jan 15, 2015
Mileage
69,000 mi
Steering
Filed Dec 6, 2014

THE TILT AND TELESCOPING STEERING WHEEL ADJUSTMENT STOPPED WORKING. MOTORS RUNS, BUT THERE IS JUST A GRINDING SOUND. WHEEL SET ITSELF TO THE LOWEST POSITION PINNING MY LEGS TO THE SEAT. *TR

NHTSA ID
10662502
Incident
Dec 14, 2012
Mileage
60,000 mi
Steering
Filed Nov 13, 2014

THE TILT STEERING MOTOR HAS STOPPED WORKING. THE IN AND OUT MOTOR WENT OUT SHORTLY AFTER WE PURCHASED THIS PRE-OWNED VEHICLE IN 2012. THEN, A FEW WEEKS AGO, THE TILT MECHANISM SPONTANEOUSLY TILTED TO THE FARTHEST DOWN POSITION POSSIBLE. WE THEN HAD TO HOLD THE CONTROL UP AS WELL AS APPLY SIGNIFICANT PRESSURE UPWARDS TO GET THE STEERING WHEEL TO RETURN TO THE DESIRED POSITION. LUCKILY, WE WERE NOT DRIVING AT THE TIME OF THIS INCIDENT, HOWEVER I HAVE READ IN SOME DISCUSSION THREADS REGARDING THIS ISSUE THAT SOME DRIVERS HAVE EXPERIENCED THIS ISSUE WHILE DRIVING. NOW THE TILT MECHANISM DOES NOT WORK ALL TOGETHER (IN, OUT, UP OR DOWN). WE TOOK THE VEHICLE TO OUR NEAREST NISSAN DEALER, AND THEY SAID THERE IS NO RECALL FOR THIS ISSUE, AND IT IS NOT COVERED UNDER OUR WARRANTY. I CONTACTED NISSAN OF NORTH AMERICA AND THEY HAVE STATED THAT THERE IS NOTHING THEY CAN DO TO HELP US AT THIS TIME. THERE ARE SEVERAL DISCUSSION THREADS ON THE INTERNET REGARDING THIS ISSUE FOR THE 2009 NISSAN MURANO. IT IS ONLY A MATTER OF TIME BEFORE THIS CAUSES AN ACCIDENT WITH A POTENTIAL INJURY OR WORSE. NISSAN NEEDS TO ADDRESS THIS ISSUE BEFORE IT GETS TO THIS POINT. *TR

NHTSA ID
10654843
Incident
Oct 1, 2014
Mileage
60,000 mi
EngineSteering
Filed Nov 4, 2014

2009 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO ENGINE BELTS AND STEERING WHEEL PROBLEMS. *SMD THE CONSUMER STATED AFTER HE LEFT THE DEALER, HE HEARD A GRINDING SOUND WHEN HE TRIED TO ADJUST THE STEERING WHEEL, WHICH HE HAD NOT EXPERIENCED BEFORE. THE DEALER STATED IT WAS A KNOW PROBLEM, AND THERE WAS NOTHING THEY COULD DO. *JB

NHTSA ID
10651198
Incident
Sep 11, 2014
Steering
Filed Sep 18, 2014

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. AFTER THE CONTACT ADJUSTED THE STEERING WHEEL, IT FAILED TO MOVE FROM THE TILT POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TELESCOPIC MOTOR AND TILT MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. ..UPDATED 10/15/14 *BF UPDATED 7/22/2015*JS

NHTSA ID
10637386
Incident
Sep 9, 2014
Mileage
47,000 mi
Steering
Filed Aug 20, 2014

STEERING TILT MOTOR LOCKED WITH STEERING WHEEL ALL THE WAY UP, MAKING DRIVING DIFFICULT, GEARS APPEAR TO BE STRIPPED FOR BOTH THE TILT MOTOR AND THE TELESCOPE MOTOR. I HAVE THE VEHICLE IN FOR $1000 IN REPAIRS. *TR

NHTSA ID
10626655
Incident
Aug 16, 2014
Mileage
69,000 mi
Steering
Filed Jul 27, 2014

WHILE THE VEHICLE WAS IN MOTION THE ELECTRIC TILT STEERING WHEEL JUST ELECTRICITY JUST MOTORED TO THE FULLY DOWN POSITION PUTTING EXTREME PRESSURE ON THE TOP OF YOUR KNEE AND THIGHS AND WILL NOT RETURN UP WHEN USING THE JOYSTICK ON THE SIDE OF THE COLUMN. *JS

NHTSA ID
10616631
Incident
Jul 24, 2014
Mileage
99,000 mi
Steering
Filed Jul 24, 2014

UPON PARKING THE SUBJECT VEHICLE, IT WAS OBSERVED THAT THE POWERED TILT MECHANISM IN THE STEERING COLUMN WOULD NOT FUNCTION PROPERLY. ONE COULD HEAR THE DRIVE MOTOR OPERATING, BUT THE COLUMN WOULD NOT MOVE TO ITS NORMALLY STOWED POSITION. FURTHER, ANY ATTEMPTS TO ADJUST THE STEERING COLUMN UP OR DOWN VIA THE CONTROL BUTTON RESULTED IN AN ELECTRIC DRIVE MOTOR NOISE, BUT NO MOTION OF THE STEERING COLUMN WITHOUT ASSISTING SUCH MOTION BY PUSHING UP OR DOWN ON THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO NISSAN AUTONATION ARAPAHOE (10030 EAST ARAPAHOE RD, CENTENNIAL, CO 80112), WHERE BOTH THE STEERING COLUMN TILT AND TELESCOPE DRIVE MOTOR ASSEMBLIES WERE REPLACED AT FULL COST TO THE CAR OWNER, THEREBY REMEDYING THE MALFUNCTION. AFTER FIRST OBSERVATION OF THE MALFUNCTION AND PRIOR TO THE REPAIR, THE DRIVER DID NOT EXPERIENCE ANY UNCOMMANDED CHANGE IN THE STEERING COLUMN POSITION WHILE DRIVING, HOWEVER GIVEN THE FAILURE MECHANISM, THE DRIVER FELT IT IMPORTANT TO REPORT THIS INCIDENT IN THE EVENT SUCH UNCOMMANDED CHANGE IN STEERING COLUMN POSITION MAY BE POSSIBLE WHILE DRIVING. IT SHOULD BE NOTED THAT NISSAN HAS ISSUED A SERVICE BULLETIN FOR REPAIR OF THIS MECHANISM, NO. NTB-09-073, WHICH APPEARS TO BE RELATED TO NHTSA #10030573. *TR

NHTSA ID
10616025
Incident
Jun 27, 2014
Mileage
77,900 mi
Steering
Filed Apr 17, 2014

THE AUTOMATED STEERING COLUMN TILT CEASED TO OPERATE. DEALER SAID THE INSTALLATION OF A NEW TILT MOTOR WAS REQUIRED. COST TO INSTALL NEW TILT MOTOR, INCLUDING LABOR AND TAX, WAS $555.36. I PAID THIS AMOUNT TO DEALER FOR REPLACEMENT. NISSAN MOTOR COMPANY HAS A PROBLEM WHEN AN AUTOMATED MECHANISM, AS THIS ON 5 YEAR OLD CAR, FAILS.

NHTSA ID
10583249
Incident
Apr 16, 2014
Mileage
46,500 mi
Steering
Filed Sep 24, 2013

UPON EXITING MY DRIVEWAY THE STEERING WHEEL TILT/TELESCOPIC MECHANISM BEGAN TO GRIND AND THE STEERING WHEEL RATCHETED LOWER & LOWER ONTO MY LEGS. PRESENTING A DIFFICULT DRIVING POSITION AND MAKING INGRESS & EGRESS TO & FROM THE VEHICLE DIFFICULT. I AM AWARE OF A SERVICE BULLETIN ON THIS PROBLEM FROM NISSAN NTB-09-073 *JS

NHTSA ID
10545182
Incident
Sep 12, 2013
Mileage
66,000 mi
Steering
Filed Jul 1, 2013

WHEN MY WIFE GOT OUT OF THE VEHICLE, THE AUTOMATIC STEERING COLUMN ADJUSTING MOTOR MADE A TERRIBLE NOISE AND STOPPED WORKING LOCKING THE WHEN IN THE DOWN POSITION. *TR

NHTSA ID
10522675
Incident
Jun 28, 2013
Mileage
19,991 mi
Steering
Filed Jun 25, 2013

THE AUTOMATIC ADJUSTMENT OF THE STEERING COLUMN GEARS ARE BROKEN AND THE STEERING WHEEL IS STUCK IN THE UP POSITION. *TR

NHTSA ID
10521666
Incident
Jun 21, 2013
Mileage
76,000 mi
AirbagsSteering
Filed Mar 17, 2013

THE STEERING COLUMN IS STUCK AND THE MOTOR AND GEARS FAILED. THIS HAS BEEN LISTED MORE THAN 100 TIMES ON THE INTERNET IN VARIOUS BLOGS. TURNS OUT THE AUTOMATIC ADJUSTMENT EACH TIME YOU GET IN AND OUT OF THE CAR KILLS THE MOTOR AND GEARS AND IS ACTUALLY ADDRESSED IN A SERVICE BULLETIN NTB-09-073 HAVING THIS HAPPEN ALSO AFFECTED THE AIR BAG AND THE WARNING LIGHT IS NOW ON. *TR

NHTSA ID
10503326
Incident
Feb 5, 2013
Mileage
75,000 mi
Steering
Filed Dec 4, 2012

THE STEERING WHEEL MOTORS TO MOVE WHEEL UP, DOWN AND IN, OUT ARE BROKEN AND STEERING WHEEL STUCK IN UP POSITION MAKING THE CAR DIFFICULT TO DRIVE. TOOK VEHICLE TO DEALER. THEY WANT $933 TO REPLACE THESE KNOWN DEFECTIVE MOTORS. THE WARRANTY THEY PROVIDE FOR THE REPLACEMENT IS FOR 12 MONTHS OR 4000 MILES. NISSAN MUST NOT HAVE MUCH FAITH IN THESE MOTORS. *TR

NHTSA ID
10487370
Incident
Dec 1, 2012
Mileage
66,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .