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2016 Nissan Murano Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
107
Latest May 22, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
15
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2016 Nissan Murano, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

15
reports

From owner reports, verbatim

The FEB system is braking when not necessary, causing potential serious damage/injury. The sensor is also affecting my ICC/cruise control. An orange light comes on while using cruise control and the cruise control stops/fails and will not reengage until I stop the vehicle and turn it off, then on again.

NHTSA ID 11585711 · filed Apr 28, 2024

ABS actuator failed. In case of a sudden stop the anti lock brakes would not work The problem was confirmed after my brake and ABS light stayed on after suddenly coming on while I was driving. I took it to the Nissan dealer Dick Smith Nissan Columbia, SC 3670 Ferandina RD. phone 803-213-3802. Dwayne Brown service mgr. will confirm. Prior to this there was no confirmation of this part being inspected or replaced on my vehicle despite a recall on all muranos 2015-2017 including my model 2016 murano hybrids. See Nissan recall NTB 16-0886 Nissan memo PC482 Jan 12,2017. When contacted Nissan consumer affairs refused to cover my vehicle despite having the problem they had recalled prior.CASE # 44822189 costing me $1417.32 despite saying would replace free of charge in bulletin. incident occurred Sept 25,2021 and repaired Oct !2,2021.

NHTSA ID 11436514 · filed Oct 12, 2021
All 15 reports naming brakes

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

14
reports

From owner reports, verbatim

It show in the panel the check engine symbol & sometimes when I turn off the car the windows come down and the radio doesn’t want to work I can’t change stations even turn off the radio I need to shutdown the car and started again and then works the radio

NHTSA ID 11732152 · filed Apr 18, 2026

CVT- transmission,Pulley, Tearing of belt The safety of myself as well as others was put at risk do to the vehicle loosing power while driving on the freeway,yes the dealership ran a diagnostic which produce a report of a failing CVT-transmission ,Pulley and tearing of belt. No, there hasn't been any inspection. There were no warning lights on the dashboard of the vehicle.

NHTSA ID 11719643 · filed Feb 21, 2026
All 14 reports naming engine

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

13
reports

From owner reports, verbatim

The contact owns a 2016 Nissan Murano. The contact stated that on two occasions while making a left and right turn, the vehicle lost power and the vehicle was drifted to a safe location on the side of the road while advising others to go around her. There were no warning lights or messages. The vehicle was put into park (P) but then the vehicle was put into drive (D) and reverse (R) the vehicle did not accelerate or reverse as intended. The contact stated that her husband attempted to change gears until the vehicle finally accelerated while in drive (D) after 15 minutes, and the vehicle was taken to the residence. During the first occasion, the vehicle was taken to a dealer where the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 81,476.

NHTSA ID 11739551 · filed May 22, 2026

My car smells like something is burning, when I drive it for a distance. I had my oil changed back in December and I took it back to the Dealership and advised of the smell and I was advised that my transmission was leaking. When I purchased my car used in August of 2023, I took it back to the Dealership advising that it seemed like it wasn't shifting properly and was advised that 2 mechanics and the Salesman all drove the car, and nothing was wrong and I just needed to get used to the way a Nissan vehicle transmission shifts and here I am today being advised that I have to pay $1200.00 for the repairs for the inner and outer seals because they are leaking. This actually to me is a safety concern because I smell something burning and I have a small child. I also remember seeing a sticker advising do not sale on the car and because of seeing a report on the news about those stickers being placed on cars I am concerned about that also and that I was sold a car that was possibly not supposed to have been purchased. I have contacted the Consume Affairs from Nissan and got nowhere because once again no one wants to take responsibility and fix the car and at this point I really would just like to get another car and to be compensated for the last 2 years. My name is [XXX] and I can be reached at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11657225 · filed Apr 28, 2025
All 13 reports naming powertrain (other)

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

12
reports

From owner reports, verbatim

The FEB system is braking when not necessary, causing potential serious damage/injury. The sensor is also affecting my ICC/cruise control. An orange light comes on while using cruise control and the cruise control stops/fails and will not reengage until I stop the vehicle and turn it off, then on again.

NHTSA ID 11585711 · filed Apr 28, 2024

The contact owns a 2016 Nissan Murano. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced phantom braking. The failure resulted in another vehicle rear-ending his vehicle in a collision. The air bags did not deploy. The contact’s wife did not sustain any injuries and medical attention was not received. No police report was filed. The contact’s wife was able to drive away from the collision site. The vehicle was taken to the dealer, and the dealer informed the contact that they would reset the error code and clean the camera. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,607.

NHTSA ID 11498018 · filed Dec 19, 2022
All 12 reports naming driver assistance

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

11
reports

From owner reports, verbatim

Passenger airbags didn't deploy during a head on collision. Passenger also was hit in her breast by something that came out of driver airbag. No prior airbag warnings. ThP and insurance have inspected the car.

NHTSA ID 11579152 · filed Mar 24, 2024

Both driver and passenger airbag lights have been on for about a year. This vehicle has never been involved in a car accident. I recently had the service dept at the dealership take a look as my mechanic was unable to troubleshoot the issue. The code the dealer found was B00A0-00, occupant sensor unit, abnormal voltage. The dealer is stating that the occupant sensor unit needs to be replaced as well as both sensors.

NHTSA ID 11529410 · filed Jun 28, 2023
All 11 reports naming airbags

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

11
reports

From owner reports, verbatim

Car hood design reflects sunlight directly into drivers eyes impairing vision frequently while driving posing a safety risk including collision with another vehicle or pedestrian etc. The area in question is a three or 4 inch strip running from left to right on the car hood close says to the driver

NHTSA ID 11492229 · filed Nov 4, 2022

The contact owns a 2016 Nissan Murano. The contact stated that water was leaking into the front driver’s side of the vehicle. Additionally, the engine was making a grinding sound and vibrating while attempting to accelerate. The vehicle also had an oil leak from the transfer case. The contact took the vehicle to a dealer who replaced the transfer case however, the leak recurred approximately a month later. The repair was completed again however, the vehicle was still emitting an abnormal sound. The contact was also informed that the torque converter needed to be repaired. The contact was informed that the torque converter was not damaged enough to be replaced. The contact took the vehicle to a certified mechanic who diagnosed that the transaxle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000.

NHTSA ID 11439779 · filed Nov 8, 2021
All 11 reports naming body & structure

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

11
reports

From owner reports, verbatim

The contact owns a 2016 Nissan Murano. The contact stated that while driving at various speeds, the vehicle lost motive power and started to coast. The contact had the vehicle towed to the dealer, and the dealer determined there was corrosion on the battery terminals. The battery cables were repaired. The dealer also mentioned potential engine failure. The engine was not repaired. The failure occurred 3 times. The contact stated that after the second failure, the vehicle was towed to the dealer, and the dealer was unable to identify the cause of the failure. The contact inquired about NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System). The dealer confirmed that the VIN was not included in the recall. The vehicle was not repaired. The contact stated that after the third failure, the vehicle was taken to the dealer, who claimed that the decoration the contact applied around the push-start button was causing a malfunction in communication. The failure persisted. The dealer diagnosed the vehicle with alternator failure, and the alternator was replaced. The contact received a notice about an extended warranty coverage for the Control Variable Timing (CVT) valve. The manufacturer was informed of the failure, and a case was opened. The manufacturer confirmed the VIN was not included in NHTSA Campaign Number: 21V774000 ( Engine and Engine Cooling, Hybrid Propulsion System) and under the extended warranty coverage. The failure mileage was approximately 111,000.

NHTSA ID 11675001 · filed Jul 21, 2025

I have been experiencing complete driving failure with my 2016 Nissan Murano. It shutdowns randomly without any warning well driving in traffic. I have already experienced being put in a crash risk three times. I have been trying to work with the dealer for almost 2 months now, only to receive my SUV with the same issue. I am terrified to be forced to put my children in such a high risk automobile as this is supposed to be our reliable transportation. I am highly disappointed and uncomfortable with the dealership stating repeatedly they don’t know what’s wrong with my vehicle as they are no codes to factually state the real issue. In the process I am being told I need to pay for highly priced repair guesses or problems that have been generated in their care trying to figure things out. The vehicle has even stopped on them while driving. After driving off their lot twice only to be stranded and put in a crash risk I am not comfortable with being rushed to pick up this vehicle without total safety concerns being addressed. Nissan has not addressed my concerns about their vehicles having recalls about this same issues, only stating it doesn’t show up for my vin# Well why am I having the same exact problem? The safety risks of the vehicle failing in the mist of traffic with absolutely no warning is a huge life threatening risk and shouldn’t be of the hardship of my family as I immediately had it towed to the dealership to assure safety for all. I purchased what I thought would be a safer longevity vehicle to transport my children. I am really having a difficult time with understanding of my concerns are of top priority. As I do appreciate being given a rental while they try a figure it out. My major concerns are being given the vehicle back at the same exact safety issues or worse. Please your cooperation in assistance in this matter is greatly appreciated

NHTSA ID 11672137 · filed Jul 9, 2025
All 11 reports naming electrical

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

11
reports

From owner reports, verbatim

The driver seat heater is not working.

NHTSA ID 11449410 · filed Jan 29, 2022

I recently brought my 2016 Nissan Murano to the Nissan service department and asked them to check the driver's side heated seat as it was not working. I was notified by the Nissan service department that the heated seat module had melted and that they needed to disconnect the component because it was a safety concern. It was very concerning to learn that the heated seat component could have possibly caused personal harm to anyone driving my vehicle. I reached out to Nissan in an effort to have them fix the defect and they refused to fix the vehicle free of charge. I have also researched this defect online and there seems to be a pattern of this defect happening in other vehicles of this model and year. I believe that this is a serious safety issue and that Nissan should be investigating the heated seat components on these vehicles and fix the component, so they are safe and in working order.

NHTSA ID 11449318 · filed Jan 28, 2022
All 11 reports naming interior & seats

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

9
reports

From owner reports, verbatim

The contact owns a 2016 Nissan Murano. The contact stated that while her son was driving at approximately 55 MPH at 12:30 AM with no other vehicles on the road, he observed aloud bang and the sunroof shattered. The contact stated that she was sure nothing came into contact with the sunroof while driving. The contact's son received a few scratches on his right arm and hands. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

NHTSA ID 11708786 · filed Jan 5, 2026

Car hood design reflects sunlight directly into drivers eyes impairing vision frequently while driving posing a safety risk including collision with another vehicle or pedestrian etc. The area in question is a three or 4 inch strip running from left to right on the car hood close says to the driver

NHTSA ID 11492229 · filed Nov 4, 2022
All 9 reports naming visibility

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

3
reports

From owner reports, verbatim

Was told by coggin nissan that my front control arms are cracked and need to be replaced. Car only has 64k miles on it I bought it new. Found cracks when car was serviced. 9,12,2025

NHTSA ID 11687040 · filed Sep 13, 2025

I am having transmission issues. The car vibrates when I am driving and accelerating between 15-50MPH. I also have water coming in my vehicle and causing mold from the passenger side. I have taken the car to 3 dealers and I have contacted Nissan. There has not been a resolution yet. I had the transfer case repaired twice within less than a month at a Nissan dealer. The vibrating/growling noise is still present. I simply want my car to be fixed

NHTSA ID 11440886 · filed Nov 18, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

The contact owns a 2016 Nissan Murano. The contact stated while making a right turn from a complete stop, the vehicle lost motive power and the steering wheel became difficult to steer. The contact was able to pull to the shoulder of the road. No further information was available. The vehicle was then towed to the residence. The vehicle was later restarted and driven to the local dealer, where it was diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ID 11654085 · filed Apr 11, 2025

I EXPERIENCED INTERMITTENT POWER SYSTEM FAILURES SHORTLY AFTER PURCHASING A NEW 2016 MURANO ON 12/28/16. I FIRST NOTICED THE PROBLEM ON 1/4/17 WHEN I WAS MAKING A RIGHT TURN ONTO A TWO-WAY ROAD. THE POWER SYSTEM FAILED IMMEDIATELY AFTER ENTERING THE TURN AND THE STEERING WHEEL BEGAN TO PULL HARD AGAINST THE DIRECTION OF THE TURN. THIS CAUSED MY VEHICLE TO OVERSHOOT THE TURN AND I WAS DRIVING IN THE LANE OF OPPOSING TRAFFIC PULLING HARD ON THE WHEEL TO RECOVER. THEN SUDDENLY THE POWER RETURNED AND MY VEHICLE VEERED HARD TO THE RIGHT IN THE ORIGINAL DIRECTION OF THE TURN. THERE WAS NO ONCOMING TRAFFIC SO I WAS ABLE TO AVOID AN ACCIDENT. THE SECOND OCCURRENCE WAS ON 1/5/17 WHEN I WAS BACKING THE VEHICLE OUT OF A PARKING SPACE. THERE WAS ABSOLUTELY NO POWER STEERING SO THE VEHICLE DID NOT TURN AS EXPECTED INTO THE TRAFFIC LANE. I RETURNED THE VEHICLE TO THE ORIGINAL PARKING SPACE AND SHUT OFF THE ENGINE. RESTARTING THE ENGINE CAUSED THE POWER STEERING TO FUNCTION CORRECTLY AGAIN. THE THIRD OCCURRENCE WAS ON 1/6/17 WHILE DRIVING THE VEHICLE TO A NISSAN DEALER FOR REPAIR. AGAIN THE POWER STEERING FAILED MOMENTARILY WHILE MAKING A RIGHT TURN. I WAS DRIVING SLOWER THAN USUAL AND I WAS PREPARED TO ADJUST MY FORCE ON THE WHEEL BECAUSE I WAS AWARE OF THE PROBLEM. THE NISSAN SERVICE DEPARTMENT DIAGNOSED THE PROBLEM AND FOUND THAT THE CONNECTOR E62 TERMINAL 5 WIRE WAS OUT OF POSITION (SEE ATTACHED SERVICE REPORT). SO THE PROBLEM WAS BASICALLY CAUSED BY A MANUFACTURING DEFECT. I WAS VERY FORTUNATE TO HAVE AVOIDED AN ACCIDENT WITH THIS VEHICLE.

NHTSA ID 10949621 · filed Feb 5, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

SEAT BELT LIGHT OFF WHEN PASSENGER IS IN CAR. THIS HAPPENS ON AND OF, I CANNOT PREDICT WHEN IT HAPPENS. THE PASSENGER SEAT BELT LIGHT IS ON INDICATING THERE IS NOT NO PASSENGER ON THE SEAT WHEN MY DAUGHTER IS SITTING IN IT. THIS HAS HAPPENED WITH THE CAR STATIONARY AND IN MOTION. I'VE CALLED THE DEALER AND THEY SAID THERE WAS NO RECALL FOR MY VEHICLE WITH REGARDS TO THIS SPECIFIC ISSUE. IT APPEARS THAT I'M NOT THE ONLY ONE EXPERIENCING THIS ISSUE. PLEASE HAVE NISSAN FIX THIS PROBLEM. THANKS

NHTSA ID 11129091 · filed Sep 12, 2018

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING AT ANY SPEED, THE CONTACT WAS UNABLE TO PUT ON AND FASTEN THE SEAT BELT. ALL OF THE SEAT BELTS FAILED TO EXTEND OUT ENOUGH TO FASTEN. THE CONTACT ALSO STATED THAT HE WAS UNABLE TO SEE PASSING VEHICLES THROUGH THE SIDE MIRRORS. THE FAILURES WERE NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO DEFECTS. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

NHTSA ID 10914232 · filed Oct 6, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

2
reports

From owner reports, verbatim

The contact owns a 2016 Nissan Murano. The contact stated while making a right turn from a complete stop, the vehicle lost motive power and the steering wheel became difficult to steer. The contact was able to pull to the shoulder of the road. No further information was available. The vehicle was then towed to the residence. The vehicle was later restarted and driven to the local dealer, where it was diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ID 11654085 · filed Apr 11, 2025

The contact owns a 2016 Nissan Murano. The contact stated that water was leaking into the front driver’s side of the vehicle. Additionally, the engine was making a grinding sound and vibrating while attempting to accelerate. The vehicle also had an oil leak from the transfer case. The contact took the vehicle to a dealer who replaced the transfer case however, the leak recurred approximately a month later. The repair was completed again however, the vehicle was still emitting an abnormal sound. The contact was also informed that the torque converter needed to be repaired. The contact was informed that the torque converter was not damaged enough to be replaced. The contact took the vehicle to a certified mechanic who diagnosed that the transaxle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000.

NHTSA ID 11439779 · filed Nov 8, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SEAT HEATER FAILED TO OPERATE WHEN ACTIVATED. THE VEHICLE WAS TAKEN TO CAPITAL NISSAN (5501 MARKET ST, WILMINGTON, NC 28405, (910) 392-4300) WHERE IT WAS DIAGNOSED THAT THE SEAT HEATER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AS THE CONTACT WAS LEAVING THE DEALER, THE SWITCH FAILED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE WIRING HARNESS WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 30388450 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

NHTSA ID 11088705 · filed Apr 17, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

CLICKING NOISE FRONT WHEEL WHEN TURNING RIGHT WHEN I TURN RIGHT I HEAR A CLICKING OR KNOCKING OR FLAPPING NOISE. IT APPEARS THAT THERE IS SOMETHING STUCK IN THE WHEEL. IT DOES IT FREQUENTLY AFTER THE CAR HAS BEEN RUNNING FOR AWHILE. THE DEALER INSTEAD OF LOOKING INTO THE ISSUE IS ASKING FOR MONEY IN ORDER TO DIAGNOSE IT. THIS IS AN ISSUE WITH NISSAN FROM THE ONLINE RESEARCH I DID. PLEASE HAVE NISSAN ADDRESS THIS ISSUE. THANKS

NHTSA ID 11129093 · filed Sep 12, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .