2016 Nissan Murano Visibility Problems

The contact owns a 2016 Nissan Murano. The contact stated that while her son was driving at approximately 55 MPH at 12:30 AM with no other vehicles on the road, he observed aloud bang and the sunroof shattered. The contact stated that she was sure nothing came into contact with the sunroof while driving. The contact's son received a few scratches on his right arm and hands. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

NHTSA ID

11708786

Incident

Jan 1, 2026

Mileage

116,000 mi

Car hood design reflects sunlight directly into drivers eyes impairing vision frequently while driving posing a safety risk including collision with another vehicle or pedestrian etc. The area in question is a three or 4 inch strip running from left to right on the car hood close says to the driver

NHTSA ID

11492229

Incident

Nov 4, 2022

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. AFTER DRIVING VARIOUS SPEEDS FOR MORE THAN THIRTY MINUTES, THE VEHICLE SUDDENLY BECAME UNRESPONSIVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE RPMS INCREASED, BUT THE SPEED DID NOT. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WORLD CAR NISSAN (12908 NORTH INTERSTATE HWY 35 BLDG 1, SAN ANTONIO, TX) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE TRANSMISSION WAS REPLACED AND THE FAILURE WAS REMEDIED. IN ADDITION, THE WINDSHIELD WIPER PUMP WOULD BECOME CLOGGED WITH DEBRIS AND FAILED TO OPERATE CORRECTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 89,000.

NHTSA ID

11102636

Incident

Dec 1, 2017

Mileage

89,000 mi

MURANO WAS TRAVELING APPROX 40 MPH DOWN THE ROAD WHEN THE SUNROOF SHATTERED. I HAVE A DASH CAM VIDEO OF THE INCIDENT. YOU CAN SEE IN THE VIDEO THERE WASN'T A CAR IN FRONT OR TO THE SIDE TO CLAIM A ROCK CAUSED THIS. DEALERSHIP WOULD NOT REPLACE UNDER WARRANTY CAR IS LESS THAN A YEAR OLD WHEN PURCHASED.

NHTSA ID

11035227

Incident

Sep 19, 2017

Mileage

11,000 mi

UNDER CERTAIN LIGHTING CONDITIONS FROM THE SUN, A STRONG GLARE CAN APPEAR AND COME THROUGH THE WINDSHIELD AND INTO THE DRIVER'S AND/OR PASSENGER'S EYESIGHT. THIS IS CAUSED BY THE DESIGN OF THE HOOD AND WHERE IT DIPS DOWN NEAR THE FRONT EDGE OF THE WINDSHIELD. THERE IS ABOUT A 5" WIDE AREA THAT SPANS THE WITH OF THE HOOD, AROUND THE LOWER SECTION OF THE WINDSHIELD. I HAVE READ OF OTHERS HAVING THIS SAME ISSUE AND THE LIGHT CAN BE 'BLINDING' AT TIMES LIKE THE LIGHT REFLECTING OFF A MIRROR ON A BRIGHT SUNNY DAY. FOR SAFETY REASONS, I HAVE DECIDED TO COAT THIS AREA OF THE HOOD WITH EITHER A MATTE FINISHED VINYL OR A MATTE FINISHED PLASTI-DIP SPRAY. I AM HOPING THIS WILL ALLEVIATE/ELIMINATE THE DANGERS OF THIS GLARE THAT CAN HAPPEN. ** TO NOTE, I HAVE READ OF OTHERS EXPRESSING THEIR CONCERNS WITH THIS ISSUE ON AUTOMOTIVE FORUMS SO I KNOW IT IS MORE COMMON THAN ORIGINALLY THOUGHT

NHTSA ID

10968941

Incident

Mar 21, 2017

WHILE DRIVING ON INTERSTATE AT 70 MPH, FRONT PASSENGER DOOR WINDOW SUDDENLY AND UNEXPECTEDLY SHATTERED INTO THOUSANDS OF PIECES FALLING ONTO PASSENGER, EXTERIOR, AND BLOWING AROUND INTERIOR OF VEHICLE. TO BEST OF OUR KNOWLEDGE NOTHING HIT THE WINDOW, NO CAR WAS ON EITHER SIDE OF US. PIECES OF GLASS CUT PASSENGER, BUT LUCKILY NONE GOT INTO EYES OF PASSENGER OR DRIVER. THIS CAUSED DRIVER TO SWERVE , BUT RECOVERED CONTROL. SMALL PIECES OF GLASS IN DRIVER'S HAIR ETC. HAD TO DRIVE 350 MILES HOME IN COLD WEATHER . TOOK VEHICLE TO A DEALER [ TRAVELLING , SO NOT SELLING DEALER]. DEALER NOTIFIED MANUFACTURER OF PROBLEM AND REPORT OF INCIDENT. MANUFACTURER RESPONDED THAT SINCE ALL PIECES OF GLASS COULD NOT BE RECOVERED, THEY COULD NOT REASSEMBLE ENTIRE WINDOW, THEREFOR IMPOSSIBLE TO TEST GLASS FOR DEFECTS. YET THERE WAS LARGE AMOUNT OF GLASS INSIDE OF VEHICLE. OWNER STATED THAT BY THAT REASONING NO SHATTERED WINDOW WOULD EVER BE INVESTIGATED, SO HOW WOULD ANYONE KNOW IF DEFECTIVE? CONCERN IS WITH REMAINING WINDOWS IN SAME VEHICLE AS WELL AS OTHERS MFG AT SAME TIME. MIGHT SOMETHING , UNBEKNOWN TO OWNER , HAVE STRUCK SUBJECT WINDOW PREVIOUSLY WHILE PARKED UNATTENDED, LEAVING NO MARK, BUT WEAKENING GLASS ALLOWING FUTURE SUDDEN SHATTER ? MAYBE. BUT POSSIBILITY ALSO EXISTS OF DEFECTIVE GLASS OR INSTALLATION DURING ASSEMBLY, BUT MANUFACTURER REFUSED TO INVESTIGATE THAT POSSIBILITY REPEATING THAT THEY WOULD NEED EVERY PIECE OF GLASS[IMPOSSIBLE]. IF OTHER SAME MAKE AND MODEL EXPERIENCE SAME, IT INCREASES DEFECT POSSIBILITY. IF OUR INCIDENT IS ONLY ONE, IT INCREASES CHANCE OF OURS BEING PREVIOUSLY DAMAGED. AT MINIMUM, ALL DRIVERS BE AWARE, AS WE NARROWLY ESCAPED DISASTER IN ABOVE CASE. DEALER WAS VERY HELPFUL, MANUFACTURER CONCERNED AND HELPFUL, BUT RESTATED THEY COULD NOT TEST GLASS WITHOUT ALL PIECES. DOES MFG MAKE, OR PURCHASE GLASS FROM VENDOR?

NHTSA ID

10958607

Incident

Jan 8, 2017

Mileage

10,700 mi

MOON ROOF EXPLODED/SHATTERED WHILE DRIVING ON HIGHWAY. WE DROVE IT IMMEDIATELY TO THE DEALERSHIP WE PURCHASED IT FROM 12 DAYS EARLIER. SOUNDED LIKE A GUN GOING OFF IN MY EAR. VERY DANGEROUS EVENT TO TAKE PLACE WHILE DRIVING. THE MOON ROOF THEN STARTED FALLING INTO THE VEHICLE IMMEDIATELY. *TR

NHTSA ID

10924150

Incident

Nov 3, 2016

Mileage

600 mi

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING AT ANY SPEED, THE CONTACT WAS UNABLE TO PUT ON AND FASTEN THE SEAT BELT. ALL OF THE SEAT BELTS FAILED TO EXTEND OUT ENOUGH TO FASTEN. THE CONTACT ALSO STATED THAT HE WAS UNABLE TO SEE PASSING VEHICLES THROUGH THE SIDE MIRRORS. THE FAILURES WERE NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO DEFECTS. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

NHTSA ID

10914232

Incident

Sep 6, 2016

Mileage

500 mi

SUNROOF EXPLODED WHILE DRIVING. NO OBJECTS FELL ONTO THE CAR. WE HAD NO IDEA WHAT THE LOUD BANG/EXPLODING SOUND WAS UNTIL WE WERE ABLE TO SAFELY PULL OFF THE ROAD AND EVALUATE. THE HOLE WAS NOT INWARD, LIKE SOMETHING FELL INTO IT, BUT THE GLASS WAS PUSHED UPWARDS. WE WERE ON A 4-LANE STRAIGHTAWAY GOING MAYBE 35 OR 40 MPH AND NOT UNDER ANY BRIDGES, TREES, ETC. NO VEHICLES AROUND US, ETC. IT WAS ABOUT 8:30PM IN JULY IN SOUTH CAROLINA. THE NOISE WAS VERY LOUD AND VERY STARTLING!

NHTSA ID

10893526

Incident

Jul 21, 2016

Mileage

1,200 mi