RoadVitals

1996 Nissan Quest Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
134
Latest Oct 25, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 18, 1996

What this page shows

Our database holds 134 NHTSA owner-reported complaints for the 1996 Nissan Quest. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 134 · page 1 of 6

Fuel system
Filed Oct 25, 2018

TL* THE CONTACT OWNS A 1996 NISSAN QUEST. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE WHILE DRIVING. THE CONTACT WAS UNAWARE OF A FUEL LEAK UNDER THE VEHICLE OR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ID
11142545
Incident
Jun 20, 2013
Mileage
120,000 mi
Body & structure
Filed Sep 6, 2017

TL* THE CONTACT OWNS A 1996 NISSAN QUEST. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE REAR PASSENGER SIDE SUBFRAME WAS RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200,000.

NHTSA ID
11021823
Incident
Aug 1, 2017
Mileage
200,000 mi
Fuel system
Filed Jun 9, 2015

CAN NOT FILL UP THE VAN WHIT GASOLINE,STOP FILL IN ,LIKE IF IS FULL,AND GASOLINE GAUGE INDICATES WRONG READING

NHTSA ID
10724440
Incident
May 21, 2014
Fuel system
Filed Nov 21, 2014

MY NISSAN QUEST JUST STARTED WITH GAS ODOR. *TR

NHTSA ID
10660174
Incident
Nov 10, 2014
Mileage
211,000 mi
EngineSteering
Filed Mar 12, 2014

TL* THE CONTACT OWNS A 1996 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO SHAKE WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY EVERY FOUR MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THE VEHICLE HAD A DESIGN FLAW AND THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,799. *TR

NHTSA ID
10568736
Incident
Mar 12, 2014
Mileage
152,799 mi
Fuel system
Filed Jul 21, 2011

STRONG GAS ODOR INSIDE VEHICLE WHILE DRIVE. IT GOT SO BAD IT ACTUALLY CAUSED HEADACHE. I HAVE NO SENSE OF SMELL WAS UNABLE IDENTIFY THIS PROBLEM SOONER TILL HEADACHES STARTING TO OCCURRING. THEN OTHER PEOPLE TOLD ME THAT THERE ARE STRONG GAS ODOR INSIDE VEHICLE. I GOOGLED IT AND REALIZED LOTS OF PEOPLE WHO OWNED 1996 NISSAN QUEST HAS THE SAME PROBLEM. I CALLED NISSAN DEALER AND WAS TOLD VIN # WAS NOT PART OF RECALL #00V419001 (FUEL SYSTEM GASOLINE) *KB

NHTSA ID
10414010
Incident
Sep 19, 2001
Fuel system
Filed Jul 21, 2011

STRONG GAS ODOR INSIDE VEHICLE WHILE DRIVE. IT GOT SO BAD IT ACTUALLY CAUSED HEADACHE. NISSAN DEALER WAS UNABLE TO IDENTIFY THE PROBLEM. *KB

NHTSA ID
10414003
Incident
Sep 19, 2001
Fuel system
Filed Dec 14, 2010

TL* THE CONTACT OWNS A 1996 NISSAN QUEST. THE CONTACT STATED THAT THE FUMES FROM THE GASOLINE SYSTEM WERE ENTERING THE VEHICLE AND BECOMING OVERWHELMING. THE DEALER WAS CONTACTED WHO ADVISED THE CONTACT THAT THE VEHICLE WAS UNDER RECALL AND THAT IT WOULD TAKE TWO WEEKS TO OBTAIN THE PARTS NEEDED FOR REPAIRS. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID
10370663
Incident
Dec 1, 2010
Mileage
100,000 mi
Fuel system
Filed Feb 19, 2010

MY 1996 NISSAN QUEST HAS FUEL VENT PROBLEMS PARTICULARLY AFTER REFUEL. I SMELL FUEL INSIDE THE CAR AND I AM CONCERNED ABOUT THE RISK OF FIRE AND/OR EXPLOSION. THIS PROBLEM APPEARS TO BE IDENTICAL TO THE PROBLEM DESCRIBED IN NHTSA RECALL NUMBER 00V419001. HOWEVER, NISSAN COMPANY IS SAYING THAT MY NISSAN'S VIN IS NOT INCLUDED IN THE RECALL. *TR

NHTSA ID
10312006
Incident
Dec 1, 2009
Mileage
103,000 mi
ElectricalFuel system
Filed Jun 17, 2008
Fire reported

TL*THE CONTACT OWNS A 1996 NISSAN QUEST. WHILE DRIVING TO A STOP. THE CONTACT NOTICED A PUFF OF SMOKE NEAR THE FRONT END OF HER VEHICLE. SHE STOPPED AND EXITED THE VEHICLE TO LOOK UNDER THE HOOD AND NOTICED FLAMES. SHE IMMEDIATELY SLAMMED THE HOOD DOWN AND REMOVED HER CHILDREN FROM THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT A FUEL LEAK WAS THE CAUSE OF THE FAILURE. THERE WERE NO WARNING INDICATORS PRIOR TO THE FIRE. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 80,000. UPDATED 09/10/08. *LJ UPDATED 09/12/08 *JB

NHTSA ID
10231389
Incident
May 18, 2008
Mileage
80,000 mi
Seat belts
Filed Jun 13, 2006

DRIVERS SIDE SEAT BELT LATCH BROKEN AND COMPLETELY UNUSEABLE. DEALER SAYS THEY WILL FIX IT "UNDER A LIFE TIME WARRANTY BECAUSE IT IS A SAFETY DEVICE AND HAS A LIFETIME WARRANTY". *NM

NHTSA ID
10159692
Incident
Jun 10, 2006
Mileage
155,000 mi
Airbags
Filed Sep 8, 2005

DT: SINCE 08-26-05 THE AIR BAG WARNING LIGHT STAYED ON. IT HAD BEEN TURNING ON AND OFF FOR THE PAST TWO YEARS. WHEN THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALERSHIP THEY TOLD HIM THAT THE AIRBAG UNIT HAD TO BE REPLACED. THE CONSUMER HAS NOT YET REPLACED THE AIRBAG UNIT. THERE HAVE BEEN NO ACCIDENTS. THE CONSUMER FELT THAT THE AIRBAG UNIT SHOULD NOT HAVE TO BE REPLACED SINCE IT HAS NEVER BEEN USED. *AK

NHTSA ID
10135914
Incident
Aug 26, 2005
Mileage
97,200 mi
Fuel system
Filed Aug 19, 2005

1996 NISSAN QUEST FUEL PUMP NEEDED TO BE REPLACED.***NO ANSWER REQUIRED***. *MR WHILE DRIVING THE VEHICLE MADE A HUMMING NOISE IN THE ENGINE COMPARTMENT. THE NOISE GETS LOUDER OVER A PERIOD OF TIME. THE VEHICLE WAS TAKEN TO TWO NISSAN DEALER AND THREE INDEPENDENT GARAGE. ONE OF THE NISSAN DEALERS WAS UNSURE WHAT THE PROBLEM WAS. THE OTHER DEALER SAID IT WAS NORMAL ENGINE NOISE. ALL THREE INDEPENDENT GARAGES AGREED THAT THE PROBLEM WAS THE FUEL PUMP. *NM

NHTSA ID
10135578
Incident
Jan 1, 1901
Airbags
Filed May 31, 2005
Crash reported

DT: THE AIRBAGS DID NOT DEPLOY ALTHOUGH THE VAN WAS DESTROYED AND TOTALED. EVEN THE POLICE COULDN'T BELIEVE THAT THE AIRBAGS DID NOT DEPOLY. CONSUMER HIT A DEER, AND THE IMPACT WAS ON THE DRIVER'S FRONT SIDE. NEITHER OF THE TWO FRONT AIRBAGS WORKED.*AK

NHTSA ID
10122565
Incident
May 19, 2005
Mileage
135,000 mi
Fuel system
Filed Mar 15, 2005

NHTSA RECALL CAMPAIGN 00V419001 CONCERNING FUEL TANK VENT HOSE. WHILE DRIVING THERE WAS A STRONG SMELL OF GASOLINE IN THE VEHICLE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN ALTHOUGH IT EXPERIENCED THE SAME EFFECTS. *AK CONSUMER ADDED WHEN THE FUEL TANK IS FILLED MORE THAN HALF WAY, THE GASOLINE SMELL IS PROMINENT. CONSUMER HAS TO DRIVE WITH WINDOW OPEN. *TT

NHTSA ID
10109193
Incident
Jan 27, 2005
Mileage
170,000 mi
Brakes
Filed Mar 10, 2005

WHILE APPLYING THE BRAKE PEDAL DRIVER HEARD A LOUD SQUEAKY NOISE. THE VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. THE CAUSE HAS NOT BEEN DETERMINED. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK

NHTSA ID
10114961
Incident
Jan 10, 2005
Interior & seats
Filed Oct 22, 2004

ALL DOORS WILL LOCK UNDER 3 SCENARIOS: 1) DOORS WILL RELOCK IMMEDIATELY FOLLOWING, UNLOCKING THE DOORS. 2) DOORS WILL LOCK AFTER CLOSING DRIVER DOOR. 3) DOORS MAY LOCK WITHOUT ANY ACTION TAKING PLACE. *AK COULD BE LOCKED OUT OF VEHICLE IF DOORS LOCK WHEN CLOSING DOOR, WITH KEYS IN THE VEHICLE. DEALERSHIP REPLACED DOOR LOCK ACTUATOR IN 1998, PROBLEM STARTED REOCCURING IN 2002 AND CONTINUES TO OCCUR INTERMITTENTLY.

NHTSA ID
10096248
Incident
Sep 25, 1998
Mileage
22,851 mi
Interior & seats
Filed Jul 8, 2004

LATCHES/LOCKS ON SLIDING DOOR WOULD OPEN, WHENEVER THE VEHICLE PASSES OVER A ROUGH SURFACE.*AK

NHTSA ID
10080616
Incident
Jun 28, 2004
Interior & seats
Filed Apr 23, 2004

I SUBMITTED COMPLAINT REQUEST 10051248 IN DECEMBER 2003. NO ONE HAS CONTACTED ME ABOUT THE SIDE DOOR CONTINUALLY UNLATCHING.*AK

NHTSA ID
10067732
Incident
Apr 23, 2004
Fuel system
Filed Jan 15, 2004
Fire reported

THE INTERIOR OF VAN WOULD FILL WITH A GAS ODOR. IT ALSO HAD A GAS LEAK WHEN THE TANK WAS FILLED. I HAD IT CHECKED OUT AT THE DEALER AND THEY INFORMED ME THAT IT WAS RELATED TO A MANUFACTURER'S RECALL OF THE FUEL FILLER VENT HOSE. THEY REPAIRED IT AND REPLACED THE VENT HOSE, BUT THE ODOR CONTINUED. I TOOK IT BACK FOR A SECOND TIME BUT THE DEALER COULD NOT FIND ANYTHING WRONG WITH IT. THE GAS ODOR WOULD COME ON MAINLY WHEN THE A/C WAS ON. I CONTACTED CUSTOMER SERVICE AT THE DEALER AND ALL THEY COULD TELL ME IS THAT THEY COULD NOT FIND ANYTHING WRONG. 1 YEAR LATER AFTER LIVING WITH THIS GAS ODOR MY VAN EXPLODED AND THE ENTIRE ENGINE BURNED. I'VE CALLED NISSAN AND ALL THEY CAN TELL ME IS THAT THE VEHICLE IS NOT UNDER WARRANTY ANYMORE AND THE FIRE IS NOT RELATED TO THE RECALL BECAUSE IT WAS ONLY THE VENT HOSE.

NHTSA ID
10070593
Incident
Jul 15, 2003
Mileage
135,000 mi
AirbagsElectricalVisibility
Filed Jan 15, 2004
Crash reported

ENGINE LIGHT ON - COMPUTER CODE: ANTI-KNOCK SENSOR ESTIMATED REPAIR @$350. DID NOT REPAIR; RESET SYSTEM, LIGHT DID NOT REAPPEAR FOR 3,000 MILES, RESET AGAIN. DOOR LOCKS INTERMITTENT PROBLEM, ESP. WITH SLIDER. AIRBAG LIGHT FLASHING, CANNOT AFFORD REPAIR. READ LIGHT BURNING OUT BULBS (TWICE WITHIN 3 MOS.) AFTER MARKET REPAIR CAUSED DIFFERENT PROBLEM.

NHTSA ID
10070416
Incident
Jun 15, 2002
Mileage
105,000 mi
AirbagsElectricalEngine+4 more
Filed Jan 15, 2004

WEIRD ELECTRICAL PROBLEMS,I HAVE TAKEN TO 2 DIFFERENT PEOPLE, 1 OF WHICH SPECIALIZES IN TRANSMISSIONS, THE PROBLEM IS THAT WHEN THE VEHICLE IS WARMED UP THE TRANSMISSION DOESN'T KNOW WHAT GEAR IT IS IN, ON INITIAL INVESTIGATION THE PROBLEM APPEARS TO BE THE TROTTLE POSITION SENSOR BUT THAT WAS REPLACED AND STILL NO FIX. THEY HOOKED UP COMPUTERS TO THE CAR WHILE DRIVING AND SAY THE COMPUTER DOESN'T READ THE TPS BEING OPERATIVE DURING DRIVING BUT NO PROBLEMS CAN BE FOUND WITH THE WIRING AND COMPUTER BOARD. WHEN THE ENGINE TRANSMISSION STARTS TO MESS UP THE LOCKS START TO LOCK AND UNLOCK BY THEMSELVES WHILE DRIVING, THE CHECK ENGINE LIGHT IS ON AND THE OVERDRIVE LIGHT BLINKS OFF AND ON. AT ONE TIME THE AIR BAG LIGHT COME ON FOR NO REASON IT WAS CHECKED AND PROBLEM FOUND. THE SLIDING DOOR LATCH BROKE WITHIN A COUPLE OF MONTHS OF BUYING. THE BACK WINDSHIELD WIPER MOTOR WOULD ALSO COME ON BY ITSELF, WE ENDED UP TAKING THE FUSE OUT FOR THAT.

NHTSA ID
10070045
Incident
Feb 15, 2002
Mileage
53,706 mi
Engine
Filed Jan 15, 2004

MY QUEST WOULD TAKE A LONG TIME TO GET HEAT INTO THE INTERIOR. RECENTLY IT STARTED OVERHEATING AS WELL. I REPLACED THE THERMOSTAT, BUT ALL THE INSTRUCTIONS SAY TO INSTALL THE THERMOSTAT SO THE SPRING IS FACING TO THE INSIDE OF THE ENGINE. HOWEVER, THE T'STAT LISTED FOR THIS VEHICLE WILL NOT FIT WITH THE SPRING TO THE INSIDE OF THE ENGINE; AND THE ORIGINAL T'STAT (I DON'T THINK IT HAS EVER BEEN REPLACED - IT HAD NISSAN ON IT) WAS INSTALLED WITH THE SPRING END FACING THE HOSE END. SO I INSTALLED A SHORTER T'STAT SO THE SPRING WOULD FIT TOWARD THE ENGINE. NOW THE INTERIOR GETS HEAT QUICKLY, BUT THE ENGINE STILL OVERHEATS. THE RADIATOR CAP HAS BEEN REPLACED, AND THE COOLING SYSTEM FLUSHED. THE PROBLEM EPRSISTS.

NHTSA ID
10069968
Incident
Jan 15, 2003
Visibility
Filed Jan 15, 2004

SLIDING SIDE DOOR DOES NOT SAY BACK (LOCK) WHEN OPENED

NHTSA ID
10069580
Incident
Dec 15, 2002
AirbagsEngineFuel system
Filed Jan 15, 2004

I HAVE HAD MANY PROBLEMS WITH THIS OUEST.I HAVE REPLACED THE HEATER CONTROL,BOTH SIDE EXHAUST MANIFOLDS,REPLACE ACC C/V BOOT,REPLACE ANTENNA MOTOR,REPLACE AIR BAG CONTROL UNIT,REPLACE BACK WINDSHIELD WIPER MOTOR,REPLACE BOTH FRONT LOWER BALL JOINTS AND THE VENT HOSE. THIS ARE JUST THE MAJOR THINGS. I HAVE SPEND AROUND 7000.00 ON THIS QUEST FOR REPAIRS AND UP KEEP. I BROUGHT IT NEW IN MAY OF 1996. NEVER AGAIN.

NHTSA ID
10069383
Incident
Dec 15, 1999
Mileage
62,384 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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