RoadVitals

2023 Nissan Redundant Ariya

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest May 14, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 28, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2023 Nissan Redundant Ariya, most frequently naming the electrical, airbags and driver assistance categories. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical240.0%
  • Airbags120.0%
  • Driver assistance120.0%
  • Other / unspecified120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V131000

STEERING:CRITICAL FASTENERS

Feb 28, 2023
1,063 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The steering wheel bolt may have been tightened incorrectly or not installed.
The risk: A steering wheel with a loose or missing bolt can detach from the steering column, causing a loss of steering control, increasing the risk of a crash.
The remedy: Owners are advised to contact their dealer for transport and immediate repair if the steering wheel feels loose when gently rocking the wheel forward and back with their hands. Dealers will replace the steering wheel bolt, free of charge. Nissan began notifying owners on March 2, 2023 via phone and will follow up with owner notification letters beginning on March 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC956.
Nissan North America, Inc.Manufacturer number PC956View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsDriver assistance
Filed May 14, 2025
Crash reported1 injury reported

The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,200.

NHTSA ID
11661033
Incident
May 9, 2025
Mileage
3,200 mi
Other / unspecified
Filed Apr 23, 2025

The contact owns a 2023 Nissan Ariya. The contact stated while driving 35 MPH in the snowy weather, while depressing the accelerator pedal driving up a mountain, the traction control failed to operate as designed. The contact stated that the vehicle pulled into left lane. The contact was able to get down the mountain and the warning message stopped illuminating. The message that the front stability was disabled was displayed. The contact stated that the dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 14,000.

NHTSA ID
11656347
Incident
Apr 5, 2025
Mileage
14,000 mi
Electrical
Filed Oct 30, 2024

The contact owns a 2023 Nissan Ariya. The contact stated while driving approximately 10 MPH and attempting to park the vehicle, the vehicle stalled. The contact stated that the "EV System Off" warning light was illuminated. The contact was unable to restart the vehicle and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the battery needed to be replaced. The contact was not sure which battery was replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 4,149.

NHTSA ID
11622710
Incident
Oct 21, 2024
Mileage
4,149 mi
Electrical
Filed Nov 30, 2023

The contact owns a 2023 Nissan Ariya. The contact received notification of NHTSA Campaign Number: 23V657000 (Electrical System) through the Nissan App. The contact stated that the dealer sold him the new vehicle with an open recall. The dealer was made aware of the issue but informed the contact that they were unable to perform the software update due to the software being inoperable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11557637
Incident
Nov 30, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PC956 2023 Ariya

EQUIPMENT; STEERING

Steering Wheel Bolt *****Dealer Announcement***** Nissan is committed to a high level of customer service and satisfaction. This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to ensure that these vehicles, as delivered to our customers, meet our exacting standards and our customers’ expectations. Quality Action PC954, launched on February 11, 2023, is superseded by this Announcement and is being closed. Effective immediately, Nissan is placing a temporary Quality Assurance Hold on 412 specific 2023 Nissan Ariya vehicles identified in Service Comm due to an investigation of a potential issue with the steering wheel bolt. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC956 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Nissan is currently investigating a potential issue with the steering wheel bolt. Additional information on next steps will be provided as soon as possible.

NTB21-037B

ELECTRICAL SYSTEM

DTCS B2E4B-06, B2E60-06, B2E61-06 STORED IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.