2023 Nissan Rogue Body & structure Problems

I am submitting a complaint regarding a serious water intrusion issue with my 2023 Nissan Rogue. My vehicle developed a severe water leak that allowed water to enter both sides of the vehicle. The amount of water intrusion is significant and has caused concern about possible hidden damage, including mold growth, mildew, and damage to electrical components. I brought my vehicle to Hallmark Nissan in Birmingham, Alabama for evaluation. The dealership informed me that this is a known issue and that Nissan has a Technical Service Bulletin, NTB21-097B, addressing water leaks at the top front corners of the windshield on certain 2021–2023 Nissan Rogue vehicles. My vehicle was only two days outside of the warranty period when I brought it in for this problem. Even though Nissan has identified this issue through a Technical Service Bulletin, I was advised that I would be responsible for approximately $684 in repair costs. I believe this is unacceptable for a relatively new vehicle with a known defect. A vehicle should not allow water to leak into the passenger compartment due to a known issue shortly after the warranty expires. This water intrusion creates potential safety concerns, including: Mold and mildew growth that could affect occupants’ health. Corrosion or failure of electrical wiring, connectors, sensors, and other vehicle systems. Potential malfunction of safety-related components due to water damage. Additional costly damage that may not become apparent until later. The existence of Technical Service Bulletin NTB21-097B demonstrates that Nissan is aware of this condition, yet customers are still being required to pay for repairs. I believe this issue should be investigated as a potential safety defect rather than treated as a normal repair expense. I am requesting that NHTSA investigate this water intrusion issue affecting Nissan Rogue vehicles and determine whether Nissan should provide a safety remedy or recall for affected owners.

NHTSA ID

11753778

Incident

Jul 29, 2026

Rear window shattered with no signs of impact or outside force.

NHTSA ID

11753669

Incident

Jul 29, 2026

Rear windshield shattered while driving to work on the highway. There is currently a class-action lawsuit against Nissan for this exact problem.

NHTSA ID

11736474

Incident

May 8, 2026

Our front and backup camera do not work. We took it to a Nissan dealer on April 20, 2026, and was advised that the AVM control unit has to be replaced. They found and recommended: "All system scan found AVM missing from dtc sheet. Performed can diag found AVM offline. Rec replace AVM control unit." Research shows that there is a defect in the rear wiper grommet or seal allowing water to enter the liftgate, contributing to the overall failure of the rear hatch components - water corroded the rear backup camera unit.

NHTSA ID

11733831

Incident

Apr 14, 2026

My rear view window shattered with no impact or anything to cause it. I was backing out of my garage rear end first, and it was a loud bam!

NHTSA ID

11715141

Incident

Feb 2, 2026

The contact owns a 2023 Nissan Rogue. The contact stated that while driving an undisclosed speed, there was a loud popping sound coming from the vehicle, and the children inside the vehicle discovered that the rear windshield glass had shattered. Neither the dealer nor an independent mechanic was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the liftgate needed to be replaced because the glass was stuck inside. The rear windshield glass was replaced by the insurance company. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 29,509.

NHTSA ID

11713423

Incident

Jan 24, 2026

Mileage

29,509 mi

I was driving down the road when I heard a loud popping noise. When I got out to check I noticed my sunroof/moonroof was shattered. When traveling down the road there were no cars in front of me, no construction sites, and no over passes. The incident happened randomly. There were no problems with the sunroof prior to this. There was no impact.

NHTSA ID

11705817

Incident

Nov 19, 2025

Was sitting in my car at the Dunkin’ Donuts when my rear window shattered. Nothing hit the window, no one hit me the window just shattered. Dunkin Donuts is looking at cameras to see what happened

NHTSA ID

11687813

Incident

Sep 16, 2025

> I purchased a 2023 Nissan Rogue brand new and it now has only 32,000 miles. It has a major water leak—flooding the interior through the lights, vents, and floor—yet Nissan won’t cover it under warranty and State Farm denied my comprehensive claim. The vehicle has sat exposed for 3 weeks at the body shop during constant rain, worsening the damage. The car is now unsafe to drive. Nissan failed to disclosure valid and pertinent information regarding the limitations on their warranty coverage. Furthermore, Nissan failed to disclose maintenance guidelines for maintaining a sunroof. Additionally, regardless of any debris build-up, the size of the water lines are inadequate to hold large volumes of water at a given time. The amount of rain that has occurred in Alabama over the past 3 months super exceeds the capacity of these drainage tubes, leading to interior flooding that is detrimental to the integrity of the safety features in this vehicle. My lights, electrical panel, air bags, and electrical ports have all been impacted by this intrusion and now I'm left with a useless, unsafe, and unpredictable vehicle that has a total of 32,000 miles. This is fraud and deceptive behavior that should be made public. I believe others need to know this could happen. I’d appreciate your help.

NHTSA ID

11670825

Incident

Apr 15, 2025

Back window shattered

NHTSA ID

11624690

Incident

Oct 9, 2024

My back window exploded. I was just driving and the whole thing shattered. Thought I was shot with a gun but after the cops came they checked my car and found out this exploding window is common with the newer Nissan Rogues. I have the incident on dash cam too. I now have to pay $500 for my deductible to fix the window since Nissan won’t take responsibility. My car is being repaired tomorrow. I do have a police report number but I can’t move onto the next page without the report so I’m stating “no” but the answer is “yes”.

NHTSA ID

11621496

Incident

Oct 23, 2024

Nissan put faulty roof rack seals on my vehicle. This is the same issue as they had in 2021 when they issued a service bulletin. They are willing to fix the roof rack seals but not replace the headliner. This has caused an unhealthy musty smell in the cabin and a big stain on the headliner and A-Pillars. Nissan corporate will not cover the cost of a new headliner and A-Pillars but can’t guarantee a stain free headliner to pre-stain condition

NHTSA ID

11620716

Incident

Oct 5, 2024

Panoramic moonroof exploded

NHTSA ID

11585097

Incident

Apr 22, 2024