Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
129
Latest Jan 16, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
48%
of 267 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
13
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
8
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2010 Nissan Versa submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 129 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 129, in the owner's own words
The contact owns a 2010 Nissan Versa. The contact stated that the air bag warning light was illuminated. The steering wheel enclosure failed to close. The contact stated that the horn was inoperable. The vehicle was previously taken to the local dealer and was repaired under NHTSA Campaign Number: 17V449000 (Air Bags) and 18V044000 (Air Bags). The vehicle was repaired, but the failure recurred. The dealer informed the contact that a diagnostic test needed to be performed on the vehicle. The manufacturer was contacted and opened a case. The failure mileage was approximately 140,000.
NHTSA ID
11636252
Incident
Oct 1, 2018
Mileage
140,000 mi
Airbags
Filed Jan 5, 2023
The contact owns a 2010 Nissan Versa. The contact stated while driving at an undisclosed speed, the passenger’s side air bag warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was not contacted regarding the failure. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 92,000.
NHTSA ID
11500348
Incident
Nov 1, 2018
Mileage
92,000 mi
Airbags
Filed Mar 30, 2022
12/27/2021 Nissan Headquarters call and a case number 45372007 given on12/21/21 after speaking with a Sandra while at the Nissan repair location in Rivergate/Madison, TN. call from Nathaniel from Nissan Headquarters in Franklin, TN regarding air bag system. Replacement as part of recall warning light complaint and case filed. Air bag warning light came on 12/19/21, diagnostic 12/21/21 air bag control system needed replacement. Clock spring was replaced October 2019, 15 months after recall issues on Takata air bag system and full replacement completed 7/26/2018. Nissan cannot cover costs due to mileage on car. I noted wanting to have this on record that these issues began after the recall on air bags and replacement in 2018. 615-725-7000 12/31/21 car air bag issue repaired then air bag light would pop on 2 more times, once in January 2022 in which they said they forgot to ‘clear codes” and then in February 2022 when other issues surfaced, another part replaced. Then light pops on again 3/15/2022 and I notified the service advisor with Nissan who’d been helping me and took the car in the following week.I have already paid for repairs to the clock spring in October 2019 between $530-$600 and the repair done 12/31/21 totaling over $1000 which includes the diagnostic fee, parts and labor. $1600 is just the bare minimum of what's been paid out.3/30/2022: Nissan Versa 2010 was dropped off again at Nissan of Rivergate/Hayes Nissan due to air bag warning light coming on again. They are running another diagnostic. This has been a continual and consistent issue since the air bag recall and replacement in July 2018. I have paid for the clock spring to be replaced October 2019 and now other parts and many trips to this Nissan for a “fix.” Which now they are saying I may have to possibly pay again. This is unacceptable and seems that there may be other consumers dealing with this issue. Something is wrong with this recall and replacement causing these issues of safety.
NHTSA ID
11458928
Incident
Mar 30, 2022
Airbags
Filed Feb 28, 2022
Air bag light came back on again. Car is back at Nissan of Rivergate in Madison, TN 2/28/2022 for another parts replacement. This again was never an issue until the air bag recall and replacement of 2018. Your tracking number assigned by NHTSA for this issue is 11448887. Air bag recall and replacement July 2018. Repaired in October 2019 after air bag light came back on: clock spring replaced, I paid out of pocket. 2021 air bag light on again: whole other issue with air bag system, I paid out of pocket again. And I have to let them know to make sure parts are put back correctly. Some areas appear to be cracked near windshield due to the work, but I know that will be hard to prove with them. Air bag light came back on-again January 2022, they initially said it was that they didn't reset the sensors. Took car back, they reset. 2/3/22 air bag light came on again now a new part is being worked on 2/28/22. This has been an issue with the airg bag recall.
NHTSA ID
11454521
Incident
Feb 4, 2022
Airbags
Filed Jan 25, 2022
Air bag warning light has continued to cause issues/coming on since the recall and replacement of the air bag system in 2018. The air bag warning light has come on in 2019, 2021 and again 2022. All since the air bag recall of Summer 2018. No issues with the air bag system prior to the recall and replacement, but plenty since the replacement. This occurs upon the initial startup of the car.
NHTSA ID
11448887
Incident
Dec 19, 2021
Airbags
Filed Oct 12, 2021
The contact owns a 2010 Nissan Versa. The contact received a notification for two safety recalls NHTSA Campaign Numbers: 18V401000(AIRBAGS) and 17V449000(AIRBAGS). The contact stated that she was disabled and could not drive the vehicle to a dealer. The first dealer had been notified about the recall and informed her that they could tow her vehicle to the facility; however, she would have to pick up the vehicle once the repair was performed. Another dealer, Dennis Dillon Nissan(8727 W Fairview Ave, Boise, ID 83704) was also notified and gave her the same information. The manufacturer had been notified of the recall and offered no assistance. The contact had not experienced a failure. The recall had yet to be serviced.
NHTSA ID
11436459
Incident
Aug 1, 2020
Airbags
Filed Jun 27, 2021
Crash reported
Urgent airbag safety recall. Prior to airbag recall was in a 3 car accident. Family was with me, and no one was hurt. Thankfully for this, but now I don’t feel safe driving this car regardless when airbag be repaired. Been in this vehicle for 12 years with a defected airbag which should keep occupants safe instead putting my life and others in danger. Is there a guarantee when repaired this will be safe?
NHTSA ID
11422485
Incident
Jun 27, 2018
Airbags
Filed Dec 2, 2020
2010 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE STRUTS NEEDED TO BE REPAIRED BEFORE COMPLETING THE RECALL. ALSO THE DASH PANEL HAD BEEN BROKEN IN 3 PIECES.*JS
NHTSA ID
11376611
Incident
Oct 7, 2020
Airbags
Filed Dec 1, 2020
SOMETIME IN THE LAST 3 OR 4 MONTHS THE AIR BAG LIGHT CAME ON AND WOULD NOT GO OFF. TOOK CAR TO GARAGE NOV. 24,2020 TO REPAIR THE LIGHT AND WAS INFORMED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE GARAGE INFORMED ME THAT THERE WAS A RECALL FOR AIRBAGS BY NISSAN COVERING THE TIME FRAME MY CAR WAS BUILT . NISSAN REJECTED THE RECALL REPAIR BECAUSE THE AIR BAGS INSTALLED IN MY CAR WERE NOT TIKATA BRAND AIR BAGS. IT WOULD SEEM REASONABLE THAT ALL AIR BAGS USED IN NISSAN VERSA VEHICLES DURING THE RECALL PERIOD SHOULD BE INCLUDED IN THE RECALL AND REPLACED WHATEVER THE BRAND AND NOT LIMITED TO ONLY THE TAKATA BRAND.
NHTSA ID
11377401
Incident
Nov 24, 2020
Mileage
62,323 mi
Airbags
Filed Jul 13, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT COMPLAINED THAT A STRANGER, WITHOUT A MASK, KNOCKED ON HER DOOR AND HUNG A NOTE ON THE DOOR HANDLE, ASKING HER TO CALL HIM BACK FOR URGENT AIR BAG RECALL. THE CONTACT CALLED THE MCKINNEY NISSAN DEALER, LOCATED AT: 3800 S CENTRAL EXPY, MCKINNEY, TX 75069 AND WAS TOLD THAT THEY DID NOT SEND ANYONE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE NHTSA MANDATED THEM TO DO SO THROUGH A THIRD PARTY AND THAT THE MANUFACTURER PAID FOR THE SERVICE. THE CONTACT WAS REFERRED TO THE NHTSA. THE CONTACT, HOWEVER, STATED THAT SHE RECEIVED A RECALL, NHTSA CAMPAIGN NUMBER: 20V008000 (AIR BAGS) AND ALREADY SCHEDULED APPOINTMENT WITH THE ABOVE DEALER. THE VIN WAS UNAVAILABLE.
NHTSA ID
11339022
Incident
Jan 9, 2020
Airbags
Filed May 31, 2020
Crash reported
WE KEEP RECEIVING THESE NOTICES EVEN AFTER COMMUNICATING TO CEASE SENDING THEM. THE VEHICLE WAS DESTROYED IN AN ACCIDENT IN OCTOBER 2017 AND THE INSURANCE PAID FOR PURCHASING IT THEN SOLD IT TO SOMEONE ELSE. WE DO NOT OWN THE VEHICLE. PLEASE STOP SENDING THE NOTICES. THE AIR BAGS WORKED FINE IN THE ACCIDENT.*DT*JB
NHTSA ID
11326714
Incident
Oct 6, 2017
Mileage
10,000 mi
Airbags
Filed Sep 20, 2019
2010 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE WHILE THE AIRBAG WAS BEING REPAIRED A SPRING BROKE. THE CONSUMER WAS INFORMED THE RECALL REPAIR WAS COMPLETED, BUT THE AIR BAG WOULD NOT DEPLOY UNTIL THE SPRING WAS REPLACED. *JS
NHTSA ID
11257053
Incident
Aug 17, 2019
Airbags
Filed Sep 5, 2019
AFTER HAVING TAKATA AIRBAG REPLACED FROM RECALL HORN STOPPED WORKING THEN AFTER AWHILE STARTED HONKING WHEN TURNING STEERING WHEEL. AFTER THAT HORN WENT OFF NON STOP WHILE ENGINE OFF. HAD TO UN HOOK BATTERY.
NHTSA ID
11253370
Incident
Jun 17, 2018
Mileage
87,000 mi
AirbagsSuspension
Filed Jun 12, 2019
MY FRONT LEFT SUSPENSION COIL JUST BROKE WHILE DRIVING OVER A SEWER COVER ON A SIDE STREET. THE FRONT LEFT END OF MY CAR DROPPED A NOT AND A METAL PIECE OF COIL FLEW OUT FROM THE BOTTOM OF MY CAR WHICH I RECOVERED. I SEE THIS IS AN ISSUE THAT HAD A RECALL, ALSO NEVER GOT THE AIRBAG RECALLED.
NHTSA ID
11219535
Incident
Jun 12, 2019
Mileage
71,639 mi
AirbagsElectricalInterior & seats
Filed Jun 4, 2019
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT THE LOCKS WERE NOT WORKING ON THE HATCHBACK. WHILE THE VEHICLE WAS IN MOTION, THE LOCKS WOULD LOCK AND UNLOCK WITHOUT THE CONTACT DOING ANYTHING. ALSO, THE ODOMETER AND FUEL GAUGE WERE FLICKERING AND NOT PROVIDING A CORRECT READING. THE VEHICLE WAS TAKEN TO CAR-MART OF TEXARKANA (3015 SUMMERHILL RD, TEXARKANA, TX 75503, (903) 792-4298) WHERE IT WAS RECOMMENDED THAT THE LOCK MOTOR BE REPLACED. THE DEALER STATED THAT THEY WOULD REPAIR THE ODOMETER, BUT ADMITTED THAT THEY BASICALLY ROLLED IT BACK. THE CONTACT ALSO STATED THAT THE MILEAGE READING CHANGED TO TIME. THE VEHICLE WAS PURCHASED IN MARCH OF 2019. SHORTLY AFTER PURCHASING THE VEHICLE, THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. SHE TOOK THE VEHICLE TO AN UNKNOWN NISSAN DEALER TO HAVE THE RECALL REPAIR COMPLETED. THE CONTACT MENTIONED THAT THE DEALER DID NOT LET HER SEE THE PAPERWORK FOR THE SALE UNTIL AFTER SHE SIGNED FOR THE PURCHASE. THE FAILURE MILEAGE WAS 113,329. *BF *TR
NHTSA ID
11217827
Incident
Mar 1, 2019
Mileage
113,329 mi
AirbagsElectricalSteering
Filed Mar 29, 2019
Crash reportedFire reported
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE DRIVING 20 MPH, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR COMING FROM THE STEERING WHEEL AREA OF THE CONTROL PANEL. THE CONTACT ALSO HEARD AN ABNORMAL POPPING SOUND. SHORTLY AFTER, THE CONTACT LOST CONTROL OF THE VEHICLE AS IT SPUN OUT OF CONTROL AND CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT A NEW FRONT BUMPER NEEDED TO BE INSTALLED AND DENTS ON THE REAR PASSENGER DOORS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11192424
Incident
Mar 2, 2018
Mileage
120,000 mi
AirbagsSteering
Filed Sep 23, 2018
Crash reported1 injury reported
THE STEERING WHEEL SUDDENLY STARTED TURNING ALL THE WAY TO THE LEFT ON ITS OWN WHILE I WAS DRIVING STRAIGHT ABOUT 50MPH ON THE HIGHWAY. THE STEERING WHEEL LOCKED IN THIS POSITION AND WAS IMPOSSIBLE TO TURN BACK TO A NEUTRAL POSITION. THE CAR VEERED ALL THE WAY TO THE RIGHT, CAUSING ME TO SPIN SEVERAL TIMES BEFORE HITTING THE CONCRETE BARRIER. THE AIRBAGS DID NOT DEPLOY AFTER HITTING THE CONCRETE BARRIER. WE ALWAYS TOOK MY CAR FOR ALL NECESSARY RECALLS, THE LAST OF WHICH WAS ON 6/12/2018 FOR AIRBAGS. THE CAR WAS UNABLE TO CHANGE GEARS AND WAS IMPOUNDED BY INSURANCE. ## VIN PASSED ## NISSAN VERSA 2010 HATCHBACK ## *TT *DT *DT UPDATED 10/11/18 CONSUMER STATED THE VEHICLE WAS DEEMED UNREPAIRABLE AND WE WERE PAID OUT BY INSURANCE. I BELIEVE IT WAS AT AN AUCTION LAST I HEARD. UPDATED 10/18/18*JB
NHTSA ID
11130863
Incident
Sep 3, 2018
Mileage
71,153 mi
Airbags
Filed Sep 6, 2018
NISSAN WILL NOT COMPLETE 2 RECALLS FOR MY VEHICLE. SPOKE WITH TWO PEOPLE FROM NISSAN CONSUMER AFFAIRS WHO STATED THEY CAN'T MAKE THE DEALERSHIP COMPLETE THE 'CAMPAIGNS'. I DON'T KNOW WHO TO CONTACT AT THIS POINT. PLEASE ADVISE.
NHTSA ID
11127981
Incident
Sep 6, 2018
AirbagsInterior & seats
Filed Sep 1, 2018
MY FRONT PASSENGER DOOR WAS CLOSED AND MY SIDE AIRBAGS DEPLOYED. MY 4 YEAR OLD SON WAS IN HIS CAR SEAT IN THE BACK SEAT ON THE PASSENGER SIDE WHEN THE AIR BAGS DEPLOYED. MY CAR WAS IN DRIVE BUT I WAS NOT MOVING, I WAS DROPPING A FRIEND OFF AT HOME. IT WAS ON A CITY STREET. NISSAN IS REFUSING TO PAY FOR A RENTAL UNTIL THEY COME AND LOOK AT MY CAR, WHICH THEY SAID WOULD TAKE 6 TO 8 WEEKS.
NHTSA ID
11123958
Incident
Aug 20, 2018
Mileage
103,000 mi
Airbags
Filed Aug 14, 2018
Crash reported1 injury reported
2010 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO VEHICLE CRASH. CONSUMER STATES THAT VEHICLE IS UNSAFE AND SHOULD NOT BE ON THE ROAD. *LD THE CONSUMER STATEE THE VEHILE INVOLVED IN A CRASH IN WHICH THE AIRBAGS DID NOT DEPLOY. *JS
NHTSA ID
11119128
Incident
May 30, 2013
Airbags
Filed Jul 26, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V401000 (AIR BAGS) AND 17V449000 (AIR BAGS). THE CONTACT CALLED KIEFER NISSAN OF CORVALLIS AT 541-753-1694 (LOCATED AT 900 NW 4TH ST, CORVALLIS, OR 97330) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11113934
Incident
Jun 14, 2018
Airbags
Filed Jul 25, 2018
2010 NISSAN VERSA HATCHBACK. CONSUMER WRITES IN REGARDS TO FRONT DRIVER AIRBAG SAFETY RECALL. *LD *JS
NHTSA ID
11112713
Incident
Jul 25, 2018
AirbagsEngine
Filed Jul 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (NISSAN OF MOBILE, 1015 E INTERSTATE 65 SERVICE RD S, MOBILE, AL 36606, (251) 476-7800) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 154,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11110768
Incident
Dec 1, 2017
Mileage
154,000 mi
Airbags
Filed May 22, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VIVA NISSAN (1310 N ZARAGOZA RD, EL PASO, TX 79936, (915) 629-5500) AND WAS INFORMED THAT THE PART WAS UNAVAILABLE AND A SECOND NOTICE WOULD BE SENT WHEN IT BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11097265
Incident
Dec 13, 2017
Airbags
Filed Apr 23, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2017. THE DEALER (PEDDER NISSAN, 200 CARRIAGE CIR, HEMET, CA 92545) STATED THAT PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THERE WAS NO GUARANTEE THAT THE PARTS WOULD BE AVAILABLE ON A SPECIFIC DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11089741
Incident
Jul 30, 2017
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own