Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
267
Latest Sep 15, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Apr 27, 2010
What this page shows
Our database holds 267 NHTSA owner-reported complaints for the 2010 Nissan Versa. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 267 · page 1 of 11
Suspension
Filed Sep 15, 2025
There has been a popping and creaking noise when turning the wheel at low speeds to the left, the passenger side of the car has now dropped and the spring, struts and mounts have to be replaced. The same issue that these make and models were recalled for, yet the vin does not have any recalls.
NHTSA ID
11687491
Incident
Sep 15, 2025
AirbagsElectrical
Filed Jan 16, 2025
The contact owns a 2010 Nissan Versa. The contact stated that the air bag warning light was illuminated. The steering wheel enclosure failed to close. The contact stated that the horn was inoperable. The vehicle was previously taken to the local dealer and was repaired under NHTSA Campaign Number: 17V449000 (Air Bags) and 18V044000 (Air Bags). The vehicle was repaired, but the failure recurred. The dealer informed the contact that a diagnostic test needed to be performed on the vehicle. The manufacturer was contacted and opened a case. The failure mileage was approximately 140,000.
NHTSA ID
11636252
Incident
Oct 1, 2018
Mileage
140,000 mi
Powertrain (other)
Filed Jun 9, 2023
The car was having slow acceleration, horrid loud noises for awhile but no issues were found during checks but parts were replaced to try and troubleshoot but the sound and idle and running issues still persisted. The first sign of severe major issue was when the car was started it jolted forward while still in park in a first start up. Turned off the car and restarted it and it repeated the same action and then I put the car into reverse but it wouldn't reverse. Took the car to my local Firestone and they said it had an internal transmission problem and I should take it back to the dealership. Within the month I went to the dealership in person and explained the issue and they said there wasn't a recall or service call for my car. That I'd have to pay for repairs and my car wasn't under warranty since the extra service plan I purchased already ran out. While coming home from work my car started to shudder and jolt and wasn't accelerating properly. I stopped at a gas station to see if the car smelled odd and to refuel. It started up but repeated jolting shudder and less than a mile down the road the car suddenly slowed by itself and stopped accelerating. I had to hook slide to the side of the road. I put the car in park and accelerated the engine responded. So I turned off the car and restarted put it in drive after multiple tries I got it to finally accelerate. Less than half a mile down the road as the car was going downhill the car started to shutter jolt again before coming to a complete stop at a light. No matter how long I waited it would not drive but would only reverse at that point. I had to contact family to help me push the car to the roadside and called a tow. The car currently sits in the driveway will start up and reverse but when attempting to accelerate sometimes it might drive for a few minutes before refusing to accelerate. I have the 2010 Nissan Versa SL hatchback with the CVT Xtronic transmission.
NHTSA ID
11526310
Incident
Mar 29, 2023
Fuel system
Filed Jan 13, 2023
Fuel pump failed with no notice while traveling on the interstate causing the engine to stop running. I was lucky that I was able to coast off the highway on to the shoulder. This occurred at night on a section of I-10 with a 75 MPH speed limit. If I had not been able to limp off the highway it would have been very dangerous. My Nissan Versa only has 75,000 miles and is well maintained. No warning lights or OBD codes were present before or after the failure. Replacing the fuel pump assembly fixed the problem.
NHTSA ID
11501674
Incident
Dec 26, 2022
Airbags
Filed Jan 5, 2023
The contact owns a 2010 Nissan Versa. The contact stated while driving at an undisclosed speed, the passenger’s side air bag warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was not contacted regarding the failure. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 92,000.
NHTSA ID
11500348
Incident
Nov 1, 2018
Mileage
92,000 mi
Airbags
Filed Mar 30, 2022
12/27/2021 Nissan Headquarters call and a case number 45372007 given on12/21/21 after speaking with a Sandra while at the Nissan repair location in Rivergate/Madison, TN. call from Nathaniel from Nissan Headquarters in Franklin, TN regarding air bag system. Replacement as part of recall warning light complaint and case filed. Air bag warning light came on 12/19/21, diagnostic 12/21/21 air bag control system needed replacement. Clock spring was replaced October 2019, 15 months after recall issues on Takata air bag system and full replacement completed 7/26/2018. Nissan cannot cover costs due to mileage on car. I noted wanting to have this on record that these issues began after the recall on air bags and replacement in 2018. 615-725-7000 12/31/21 car air bag issue repaired then air bag light would pop on 2 more times, once in January 2022 in which they said they forgot to ‘clear codes” and then in February 2022 when other issues surfaced, another part replaced. Then light pops on again 3/15/2022 and I notified the service advisor with Nissan who’d been helping me and took the car in the following week.I have already paid for repairs to the clock spring in October 2019 between $530-$600 and the repair done 12/31/21 totaling over $1000 which includes the diagnostic fee, parts and labor. $1600 is just the bare minimum of what's been paid out.3/30/2022: Nissan Versa 2010 was dropped off again at Nissan of Rivergate/Hayes Nissan due to air bag warning light coming on again. They are running another diagnostic. This has been a continual and consistent issue since the air bag recall and replacement in July 2018. I have paid for the clock spring to be replaced October 2019 and now other parts and many trips to this Nissan for a “fix.” Which now they are saying I may have to possibly pay again. This is unacceptable and seems that there may be other consumers dealing with this issue. Something is wrong with this recall and replacement causing these issues of safety.
NHTSA ID
11458928
Incident
Mar 30, 2022
Airbags
Filed Feb 28, 2022
Air bag light came back on again. Car is back at Nissan of Rivergate in Madison, TN 2/28/2022 for another parts replacement. This again was never an issue until the air bag recall and replacement of 2018. Your tracking number assigned by NHTSA for this issue is 11448887. Air bag recall and replacement July 2018. Repaired in October 2019 after air bag light came back on: clock spring replaced, I paid out of pocket. 2021 air bag light on again: whole other issue with air bag system, I paid out of pocket again. And I have to let them know to make sure parts are put back correctly. Some areas appear to be cracked near windshield due to the work, but I know that will be hard to prove with them. Air bag light came back on-again January 2022, they initially said it was that they didn't reset the sensors. Took car back, they reset. 2/3/22 air bag light came on again now a new part is being worked on 2/28/22. This has been an issue with the airg bag recall.
NHTSA ID
11454521
Incident
Feb 4, 2022
Airbags
Filed Jan 25, 2022
Air bag warning light has continued to cause issues/coming on since the recall and replacement of the air bag system in 2018. The air bag warning light has come on in 2019, 2021 and again 2022. All since the air bag recall of Summer 2018. No issues with the air bag system prior to the recall and replacement, but plenty since the replacement. This occurs upon the initial startup of the car.
NHTSA ID
11448887
Incident
Dec 19, 2021
Airbags
Filed Oct 12, 2021
The contact owns a 2010 Nissan Versa. The contact received a notification for two safety recalls NHTSA Campaign Numbers: 18V401000(AIRBAGS) and 17V449000(AIRBAGS). The contact stated that she was disabled and could not drive the vehicle to a dealer. The first dealer had been notified about the recall and informed her that they could tow her vehicle to the facility; however, she would have to pick up the vehicle once the repair was performed. Another dealer, Dennis Dillon Nissan(8727 W Fairview Ave, Boise, ID 83704) was also notified and gave her the same information. The manufacturer had been notified of the recall and offered no assistance. The contact had not experienced a failure. The recall had yet to be serviced.
NHTSA ID
11436459
Incident
Aug 1, 2020
Airbags
Filed Jun 27, 2021
Crash reported
Urgent airbag safety recall. Prior to airbag recall was in a 3 car accident. Family was with me, and no one was hurt. Thankfully for this, but now I don’t feel safe driving this car regardless when airbag be repaired. Been in this vehicle for 12 years with a defected airbag which should keep occupants safe instead putting my life and others in danger. Is there a guarantee when repaired this will be safe?
NHTSA ID
11422485
Incident
Jun 27, 2018
EngineFuel system
Filed Mar 7, 2021
I HAVE A 2010 NISSAN VERSA I WAS TOLD AT MY CALENDAR CONVERTER IS NOT LEGAL IN CALIFORNIA AND I CANNOT PAY TO GET IT REPAIRED THEY SOLD ME A CAR WITH ILLEGAL PARTS IN CALIFORNIA
NHTSA ID
11399624
Incident
Feb 24, 2021
Powertrain (other)
Filed Jan 10, 2021
I WAS DRIVING DOWN THE FREEWAY THIS EVENING ON SATURDAY DECEMBER 19TH WHEN I AM TRYING TO DOWNSHIFT FROM 6TH AND TRYING GET OFF THE FREEWAY I COULDN'T GOING TO GEAR SO THAT'S WHEN I HAD THE CRUISE UNTIL I CAME TO A STOP SO AFTER TURN THE CAR OFF FOR A FEW MINUTES I PUT IT IN FIRST GEAR AND THEN I PROCEEDED IT AGAIN AND WAS ABLE TO ONLY DRIVE IN FIRST GEAR ON THE WAY HOME
NHTSA ID
11387359
Incident
Dec 19, 2020
Mileage
126,000 mi
Airbags
Filed Dec 2, 2020
2010 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE STRUTS NEEDED TO BE REPAIRED BEFORE COMPLETING THE RECALL. ALSO THE DASH PANEL HAD BEEN BROKEN IN 3 PIECES.*JS
NHTSA ID
11376611
Incident
Oct 7, 2020
Airbags
Filed Dec 1, 2020
SOMETIME IN THE LAST 3 OR 4 MONTHS THE AIR BAG LIGHT CAME ON AND WOULD NOT GO OFF. TOOK CAR TO GARAGE NOV. 24,2020 TO REPAIR THE LIGHT AND WAS INFORMED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE GARAGE INFORMED ME THAT THERE WAS A RECALL FOR AIRBAGS BY NISSAN COVERING THE TIME FRAME MY CAR WAS BUILT . NISSAN REJECTED THE RECALL REPAIR BECAUSE THE AIR BAGS INSTALLED IN MY CAR WERE NOT TIKATA BRAND AIR BAGS. IT WOULD SEEM REASONABLE THAT ALL AIR BAGS USED IN NISSAN VERSA VEHICLES DURING THE RECALL PERIOD SHOULD BE INCLUDED IN THE RECALL AND REPLACED WHATEVER THE BRAND AND NOT LIMITED TO ONLY THE TAKATA BRAND.
NHTSA ID
11377401
Incident
Nov 24, 2020
Mileage
62,323 mi
Electrical
Filed Nov 18, 2020
THE TRUNK LATCH DOESN'T WANT TO OPEN. I HAVE TO GO INSIDE TO UNLATCH IT.
NHTSA ID
11375259
Incident
Sep 8, 2020
Filed Sep 19, 2020
THE GEAR/SHIFT SELECTOR WON'T ALWAYS GO INTO PARK, DRIVE OR REVERSE CORRECTLY. WHEN THE CAR IS PUT IN PARK, IT WILL SHOW ON THE SHIFT SELECTOR AND THE DASHBOARD BUT IT'S HARD TO GET THE KEY OUT OF THE IGNITION, THE KEY WILL GET STUCK. WHEN THE CAR IS PUT IN DRIVE, IT WILL SHOW ON THE SHIFT SELECTOR AND THE DASHBOARD BUT IT WON'T IMMEDIATELY MOVE WHEN THE FOOT IS PUT ON THE GAS PEDAL. THE SHIFT SELECTOR HAS TO CONTINUOUSLY BE PLAYED AROUND UNTIL IT WORKS BUT IT ONLY WORKS ON A TEMPORARY BASIS.
NHTSA ID
11359945
Incident
Aug 8, 2020
Mileage
173,000 mi
Visibility
Filed Sep 5, 2020
FRONT WINDSHIELD WIPERS STALL FOR 20 SECONDS AND WIPER CONTROLLER DOES NOT FIX IT. MANUAL 1X WIPE WILL NOT TURN OFF WHEN IN USE AND WILL SOMETIMES CAUSE WIPERS TO STALL. INTERMITTENT USE IS NOT FUNCTIONAL DUE TO CONSTANT STALLING. CAR HAS TO BE COMPLETELY TURNED OFF FOR 2 MINUTES AT LEAST FOR IT TO RESET AND STOP THE MOTOR. THIS PROBLEM GETS WORSE WHEN IT'S COLD OUTSIDE.
NHTSA ID
11353333
Incident
Jul 10, 2014
Mileage
70,000 mi
Airbags
Filed Jul 13, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT COMPLAINED THAT A STRANGER, WITHOUT A MASK, KNOCKED ON HER DOOR AND HUNG A NOTE ON THE DOOR HANDLE, ASKING HER TO CALL HIM BACK FOR URGENT AIR BAG RECALL. THE CONTACT CALLED THE MCKINNEY NISSAN DEALER, LOCATED AT: 3800 S CENTRAL EXPY, MCKINNEY, TX 75069 AND WAS TOLD THAT THEY DID NOT SEND ANYONE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE NHTSA MANDATED THEM TO DO SO THROUGH A THIRD PARTY AND THAT THE MANUFACTURER PAID FOR THE SERVICE. THE CONTACT WAS REFERRED TO THE NHTSA. THE CONTACT, HOWEVER, STATED THAT SHE RECEIVED A RECALL, NHTSA CAMPAIGN NUMBER: 20V008000 (AIR BAGS) AND ALREADY SCHEDULED APPOINTMENT WITH THE ABOVE DEALER. THE VIN WAS UNAVAILABLE.
NHTSA ID
11339022
Incident
Jan 9, 2020
Airbags
Filed May 31, 2020
Crash reported
WE KEEP RECEIVING THESE NOTICES EVEN AFTER COMMUNICATING TO CEASE SENDING THEM. THE VEHICLE WAS DESTROYED IN AN ACCIDENT IN OCTOBER 2017 AND THE INSURANCE PAID FOR PURCHASING IT THEN SOLD IT TO SOMEONE ELSE. WE DO NOT OWN THE VEHICLE. PLEASE STOP SENDING THE NOTICES. THE AIR BAGS WORKED FINE IN THE ACCIDENT.*DT*JB
NHTSA ID
11326714
Incident
Oct 6, 2017
Mileage
10,000 mi
Powertrain (other)
Filed Apr 8, 2020
I WAS DRIVING HOME FROM WORK IN THE HIGHWAY I NOTICED THE RPMS GOING HIGH AND REALIZED SOMETHING WAS WRONG WITH THE CLUTCH I HEARD A NOISE IN THE TRANSMISSION AND THE CLUTCH WAS SLIPPING I WAS ABLE TO PULL OVER IN A SAFE SPOT. MY MECHANIC CAME TO LOOK AT IT AND HE TOLD ME THOSE CARS CAME OUT DEFECTIVE FROM THE DUAL MASS FLYWHEEL. I HAVE DONE SOME RESEARCH ONLINE AFTER THIS HAPPENED AND SEE A LOT OF THE SAME ISSUE HAPPENING TO A LOT OF PEOPLE.
NHTSA ID
11320618
Incident
Apr 2, 2020
Mileage
109,390 mi
Steering
Filed Mar 4, 2020
Crash reported1 death reported
VEHICLE LOST CONTROL EXITING A RIGHT HAND CURVE OF A COUNTY ROAD. THE VEHICLES SPEED AT THE TIME OF THE CRASH IS ESTIMATED AT APPROXIMATELY 55-65 MPH. A POST-CRASH MECHANICAL INSPECTION OF THE VEHICLE WAS COMPLETED. THE INSPECTION REVEALED THE SPLINES ON THE STEERING WHEEL AND THE STEERING SHAFT HAD BEEN DAMAGED. THIS DAMAGE WAS CONSISTENT IN APPEARANCE WITH THE WHEEL BEING PLACED ON THE SHAFT AND PRESSED VIA THE STEERING WHEEL NUT WHEN THE SPLINES WERE OUT OF ALIGNMENT. THE STEERING WHEEL NUT WAS ABLE TO BE SPUN WITH ONE FINGER DURING THE INSPECTION. BOTH FINDINGS WERE NOT CONSISTENT WITH THE EXPECTED CRASH DAMAGE GIVEN THE CRASH SEQUENCE. AN AIRBAG RECALL HAD BEEN FULFILLED ON THE VEHICLE IN OCTOBER 2019 IN WHICH THE STEERING WHEEL WAS REMOVED. THE RECALL WAS FULFILLED BY A NISSAN DEALERSHIP IN GREELEY, CO.*DT*DT *JS *JS*DT*JB*DT*DT*AS*DT*TR*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT*JB*TR
NHTSA ID
11316108
Incident
Feb 24, 2020
Mileage
130,000 mi
Electrical
Filed Jan 16, 2020
REAR HATCH WILL NOT UNLOCK.SWITCH WAS REPLACED 2YRS AGO AND IT HAS GONE OUT AGAIN
NHTSA ID
11299676
Incident
Jan 2, 2020
Mileage
137,000 mi
Visibility
Filed Oct 5, 2019
THE INTERMITTENT WIPERS WILL NOT SPEED UP WHEN ADJUSTING THE DIAL. THEY WILL ONLY GO ONE SPEED. THEY GO VERY SLOWLY AND IT'S NOT ENOUGH FOR MODERATE TO HEAVY RAIN. THIS HAPPENS WHEN DRIVING AT SPEED IN THE RAIN ON ANY STREET INCLUDING HIGHWAYS.
NHTSA ID
11266474
Incident
Oct 5, 2019
Mileage
80,000 mi
Airbags
Filed Sep 20, 2019
2010 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE WHILE THE AIRBAG WAS BEING REPAIRED A SPRING BROKE. THE CONSUMER WAS INFORMED THE RECALL REPAIR WAS COMPLETED, BUT THE AIR BAG WOULD NOT DEPLOY UNTIL THE SPRING WAS REPLACED. *JS
NHTSA ID
11257053
Incident
Aug 17, 2019
ElectricalEngine
Filed Sep 12, 2019
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE THE CONTACT WAS DRIVING HOME, THE AIR CONDITIONER STOPPED FUNCTIONING AND A BURNING ELECTRICAL ODOR WAS PRESENT. AFTER ARRIVING HOME, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR AND BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED AN UNKNOWN NISSAN DEALER AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
NHTSA ID
11255029
Incident
Aug 29, 2019
Mileage
94,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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