RoadVitals

2023 Novae Sure Trac

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 7, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2023 Novae Sure Trac, most frequently naming the body & structure, electrical and suspension categories.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Electrical133.3%
  • Suspension133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureElectricalSuspension
Filed Oct 7, 2023

Trailer was defective right out of factory. Missing welds, weak welds, terrible welds, non penetrating welds, welds too hot and blew through steel, gaps welded together with 1/4” square rod to fill gap, poor electrical routing with missing insulation, brace welded crooked. This all led to axles no longer running true and trailer then tracked crooked. Pictures not yet taken of warrenty work but there is still same weld problems, no electrical fix, and now there is new cracked welds, frame tweaked and frame has now been cut into and paint was used to cover up and hide welds and cracks. I have a record of communication with dealer and photos that were sent to them.

NHTSA ID
11548774
Incident
Jul 15, 2023

Compare model years

Complaint and recall counts across every year of this model

Novae Sure Trac by model year
YearComplaintsRecallsInvestigationsIssue Index
2023Viewing100—
2015010—
2013100—
2005010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.