2023 Novae Sure Trac Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Novae Sure Trac, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure133.3%
- Electrical133.3%
- Suspension133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Trailer was defective right out of factory. Missing welds, weak welds, terrible welds, non penetrating welds, welds too hot and blew through steel, gaps welded together with 1/4” square rod to fill gap, poor electrical routing with missing insulation, brace welded crooked. This all led to axles no longer running true and trailer then tracked crooked. Pictures not yet taken of warrenty work but there is still same weld problems, no electrical fix, and now there is new cracked welds, frame tweaked and frame has now been cut into and paint was used to cover up and hide welds and cracks. I have a record of communication with dealer and photos that were sent to them.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Trailer was defective right out of factory. Missing welds, weak welds, terrible welds, non penetrating welds, welds too hot and blew through steel, gaps welded together with 1/4” square rod to fill gap, poor electrical routing with missing insulation, brace welded crooked. This all led to axles no longer running true and trailer then tracked crooked. Pictures not yet taken of warrenty work but there is still same weld problems, no electrical fix, and now there is new cracked welds, frame tweaked and frame has now been cut into and paint was used to cover up and hide welds and cracks. I have a record of communication with dealer and photos that were sent to them.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Trailer was defective right out of factory. Missing welds, weak welds, terrible welds, non penetrating welds, welds too hot and blew through steel, gaps welded together with 1/4” square rod to fill gap, poor electrical routing with missing insulation, brace welded crooked. This all led to axles no longer running true and trailer then tracked crooked. Pictures not yet taken of warrenty work but there is still same weld problems, no electrical fix, and now there is new cracked welds, frame tweaked and frame has now been cut into and paint was used to cover up and hide welds and cracks. I have a record of communication with dealer and photos that were sent to them.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .