RoadVitals

2023 Novae Sure Trac Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 7, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 7, 2023

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2023 Novae Sure Trac. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Body & structureElectricalSuspension
Filed Oct 7, 2023

Trailer was defective right out of factory. Missing welds, weak welds, terrible welds, non penetrating welds, welds too hot and blew through steel, gaps welded together with 1/4” square rod to fill gap, poor electrical routing with missing insulation, brace welded crooked. This all led to axles no longer running true and trailer then tracked crooked. Pictures not yet taken of warrenty work but there is still same weld problems, no electrical fix, and now there is new cracked welds, frame tweaked and frame has now been cut into and paint was used to cover up and hide welds and cracks. I have a record of communication with dealer and photos that were sent to them.

NHTSA ID
11548774
Incident
Jul 15, 2023

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .