RoadVitals

2004 Nu Wa Discover America

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 14, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 21, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2004 Nu Wa Discover America, most frequently naming the tires & wheels category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08V359000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 21, 2008
4,370 units potentially affected
The defect: NU WA IS RECALLING CERTAIN MY 2004-2007 RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: NU WA IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NU WA AT 1-620-431-2088.
NU WA INDUSTRIES, INC.View on NHTSA.gov
04V089000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Feb 20, 2004
120 units potentially affected
The defect: ON CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH POLAR MACH AND POLAR CUB AIR CONDITIONERS, THE SOLAR PANEL RUBBER WELL NUTS COULD FRACTURE THE PLASTIC SHROUD IN THE IMMEDIATE AREA OF THE ATTACHMENT HOLE.
The risk: THE RUBBER WELL NUTS COULD PULL OUT OF THE PLASTIC SHROUD, CAUSING THE SOLAR PANEL TO LEAVE THE TOP OF THE MOTOR HOME, AND INCREASING THE RISK OF A ROAD HAZARD OR A CRASH.
The remedy: AIRXCEL WILL REINFORCE THE SOLAR PANELS WITH METAL MOUNTING BRACKETS FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AIRXCEL AT 719-676-2326 OR NUWA AT 1-800-835-0676.
NUWA INDUSTRIES INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Aug 14, 2011

ON AUG. 11,2012 WHILE TOWING MY 5TH WHEEL HITCHHIKER TRAILER AT ABOUT 1800 HOURS AT A SPEED OF ABOUT 65 MPH AT MM106 EASTBOUND ON I-94 NEAR MILES CITY, MT. IN THE RIGHT LANE, A FELLOW DRIVER IN THE LEFT LANE PULLED ALONG SIDE OF ME & RAPIDLY HONKED HIS HORN & POINTING AT MY TRAILER. I LOOKED IN MY REAR LOOKING LEFT MIRROR & THE TRAILER& WAS STILL TRACKING STRAIGHT & I FELT NO PULLING ON THE TRUCK BY THE TRAILER. I PULLED OFF AT THE NEXT OFF RAMP A SHORT DISTANCE AWAY AS THE TRAFFIC WAS ON THE BUSY SIDE. AFTER GETTING PULLED OVER I LOOKED AT MY TRAILER TIRES ON THE DRIVERS SIDE & DISCOVERED THAT THE FRONT AXLE TIRE, DRIVERS SIDE HAD BLOWN OUT. THE TIRE WAS GONE OFF OF THE RIM EXCEPT FOR THE TIRE BEADS ON BOTH SIDES OF THE RIM. THE REAR AXLE TIRE HAD A LARGE BULGE IN THE TREAD AREA. I CALLED MY ROADSIDE SERVICE TO COME OUT & REPLACE THE TIRE WITH MY SPARE ( THIS WAS NOW AT ABOUT 2130 HOURS & VERY DARK SO WE DROVE TO THE NEXT REST AREA TO SPEND THE NIGHT AS I DIDN'T WANT TO DRIVE THE INTERSTATE IN THE DARK WITH NO SPARE. I DROVE TO A TIRE SHOP IN MILES CITY & HAD BOTH LEFT TIRE REPLACED WITH NEW ONES, THE TIRE SHOP THEN EXAMINED THE RIGHT SIDE TIRES & FOUND THAT THE REAR ONE HAD READ SEPARATION, THEN BOTH RIGHT SIDE TIRES WERE REPLACED WITH NEW ONES. THE 4 REPLACED TIRES WERE REPLACED IN 2008 BY GOODYEAR UNDER WARRANTY WITH NEW TIRES BECAUSE OF TREAD CRACKING IN THE GROVES. I FEEL THE TIRE BLEW BECAUSE OF TREAD SEPARATION. DAMAGE TO MY TRAILER INCLUDED W/WELL SKIRT BROKE & WAS TORN LOOSE, W/WELL WATER MEMBRANE WAS HEAVILY DAMAGED, DIRECTIONAL LIGHT WIRING TORN, BLACK WATER DRAIN TUBE COVER TORN OFF AND THE SIDE OF THE TRAILER WAS HEAVILY BLACKENED BY THE WHIPPING OF THE BLOWN TIRE TREAD BEFORE BEING THROWN OFF TO WHO KNOWS WHERE. THE TWO PIECES OF THE BLOWN TIRE BEAD HAVE BEEN SENT TO GOODYEAR VIA FED EX, THE TIRE DEALER IN MILES CITY HAS THE OTHER 3 TIRES UNTIL SUCH TIME AS WHAT GOODYEAR WANTS TO DO WITH THEM. *TR

NHTSA ID
10419412
Incident
Aug 11, 2011
Mileage
33,755 mi

Compare model years

Complaint and recall counts across every year of this model

Nu Wa Discover America by model year
YearComplaintsRecallsInvestigationsIssue Index
2011110—
2010010—
2009010—
2008010—
2007120—
2006030—
2005030—
2004Viewing120—
2003010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.