RoadVitals

2004 Peterbilt 378 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 10, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 10, 2010

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2004 Peterbilt 378. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Engine
Filed Mar 10, 2010

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) LOW ENGINE HEAT AND COOLANT LEAKING FROM OIL COOLER, STARTED ON COLD DAY BACK DECEMBER 14TH 2009, TOOK TRUCK TO DEALERSHIP. WANTED OIL COOLER RESEALED AND TWO THERMOSTATS REPLACED. VEHICLE HAS THIRD PARTY WARRANTY. DEALER ASKED PERMISSION TO TEAR DOWN, WE DENIED ACTION, SAID TO DIAGNOSE PROBLEM ACCORDING TO WARRANTY PROTOCOL. DEALER COMPLETELY DISMANTLES MOTOR INCORRECTLY CAUSING IRREPARABLE DAMAGE. NOW DEALER IS HOLDING VEHICLE HOSTAGE SINCE WE WILL NOT SIGN RELEASE OF LAW SUIT FOR DAMAGE. DEALER NEVER TOLD US THEY WERE DOING THIS. AS AN ALTERER OF MANUFACTURED VEHICLES MY SELF, I DO REMEMBER THAT A REPAIR SHOP HAS NO AUTHORITY TO PLACE A VEHICLE IN AN UNSAFE OR INOPERABLE CONDITION. AFTER THE FACT OF THIS, I HAVE SEEN VEHICLES THAT HAVE BEEN MODIFIED FROM THE ORIGINAL DESIGN, THAT MAY NOT BE PROPERLY DONE OR EVEN HAVE AN ALTERERS DECAL SHOWING CHANGES TO SUSPENSION, DRILLING AND CUTTING OF FRAMES AND SO ON. I AM WRITING YOU ON THIS FOR A POSSIBLE INVESTIGATION OF THE DEALER. I HAVE ALSO SINCE FOUND THIS IS A NORMAL PRACTICE WITH THIS DEALER. I HAVE CONTACTED THE BBB AND THEY HAVE AN F RATING FOR THIS COMPANY ON COMPLAINTS. THE DEALER NEVER RESPONDS. I DO HAVE AN ATTORNEY INVOLVED, AND WOULD ALSO LIKE SOME ASSISTANCE IN THIS MATTER IN MY PERSONAL OPINION, I FEEL THIS COMPANY COULD BE PLACING PEOPLE IN HARMS WAY FOR FAULTY REPAIRS, AND MODIFICATIONS. [XXX] *TR

NHTSA ID
10318340
Incident
Dec 14, 2009
Mileage
633,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .