RoadVitals

2019 Peterbilt 567 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 15, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 15, 2020

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2019 Peterbilt 567. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Powertrain (other)
Filed Apr 15, 2020

OUR DRIVER WAS IN TOW WITH A VEHICLE WHEN HE STARTED EXPERIENCING ISSUES WITH SHIFTING BETWEEN GEARS, WE ADVISED HIM TO RETURN TO THE YARD TO SWAP TRUCKS AND COMPLETE THE CALL THIS WAS ON 3/23/2020. BEING SHORT HANDED DUE TO THE STAY AT HOME ORDER WE DOWNED THE TRUCK UNTIL WE HAD ENOUGH STAFFING TO DELIVER IT TO PETERBILT FOR INSPECTION AND REPAIRS WHICH TOOK PLACE ON 3/30/2020. WE RECEIVED A CALL FROM [XXX] @ COAST COUNTIES PETERBILT (SAN LEANDRO) ADVISING ME THAT MY TRUCK WAS 4 DAYS OVER THE ONE YEAR WARRANTY MARK WITH JUST 21,594 MILES ON THE TRUCK AND I PROVIDED ME WITH AN ESTIMATE TO CONTINUE WITH REPAIRS SEE WHAT WAS WRONG. I ADVISED BOTH [XXX] AND [XXX] (SERVICE MANAGER) THAT NHTSA ISSUED 2 RECALLS (18V-931) AND (18E-102) BOTH PERTAINING TO A FAILED CLUTCHES THAT WERE INSTALLED INTO ROUGHLY 35-75K TRUCKS WHICH INCLUDED MY CLUTCH WHICH MATCHED THE SERIAL NUMBER AFFECTED CLUTCH RANGE PROVIDED BY EATON AND NHTSA ON BOTH OF THE RECALLS NOTICES. I REACHED OUT TO PACCAR AND EATON WHICH BOTH AGREED TO COVER A PORTION OF THE REPAIRS LEAVING ME WITH ALMOST A 3K REPAIR BILL FOR A PART THAT WAS ON NATIONAL RECALL. COAST COUNTIES PETERBILT, PACCAR & EATON ACTED IN BAD FAITH BY DISMISSING BOTH RECALLS, FURTHER THEIR LACK OF QUALITY ASSURANCE RESULTED IN MY COMPANY SUSTAINING AN AVOIDABLE LOSS OF REVENUE INC TRUCK & INSURANCE PAYMENTS WE HAD TO MAKE FOR A TRUCK WE WERE NOT ABLE TO USE FOR OVER 3 WEEKS AND COULD HAVE RESULTED IN SOMEONE BEING SERIOUSLY HURT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11321274
Incident
Mar 23, 2020
Mileage
21,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .