RoadVitals

2017 Polaris Rzr

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Jun 21, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 7 NHTSA owner-reported complaints for the 2017 Polaris Rzr, most frequently naming the engine, brakes and seat belts categories. 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine360.0%
  • Brakes120.0%
  • Seat belts120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Jun 21, 2023
Fire reported

While riding my RZR, with my son. my drive belt broke, when I walked up a rise in the road to see if my son was coming back, I turned and my RZR was on fire. Polaris will take no responsibility for a defective product and I was lucky no one was seriously injured and no other property was damaged. I talked to Polaris since my RZR was the same model number as the recalled models, but they said the VIN wasn't included. Polaris said there were no changes made between my VIN and the recalled models. I believe these should be included because there are factory defects that could severely injured and kill!

NHTSA ID
11528036
Incident
Apr 16, 2023
Engine
Filed Oct 31, 2022
Fire reported

The contact owns a 2017 Polaris RZR. The contact stated while driving approximately 25 mph when the contact noticed heat coming from over their right shoulder. The contact noticed flames coming approximately 2 feet from the engine compartment. The contact came to a stop and turned off the engine. As a result, the flame reduced in size. The contact began to put out spot fires themselves. The fire department showed however the vehicle had completely burned. There was a fire report filed and no inquiries. The vehicle was deemed totaled. The contact had contacted the manufacturer but had not spoken with a case worker. The approximate failure mileage was 5,000.

NHTSA ID
11491575
Incident
Oct 28, 2022
Mileage
5,000 mi
Filed Dec 6, 2021

Frame is breaking in the rear at the sway bar mounting area of the frame.

NHTSA ID
11442763
Incident
Dec 5, 2021
Brakes
Filed Dec 28, 2018
Fire reported

OUR BRAKES LOCKED UP AND OUR POLARIS RZR CAUGHT FIRE

NHTSA ID
11163885
Incident
Dec 1, 2018
Mileage
5 mi
Engine
Filed Sep 1, 2018

WE HAVE 3 OR MORE OF THESE POLARIS VEHICLES THAT ARE STALLING. THE DEALER CAN NOT FIGURE IT OUT AND POLARIS REFUSES TO HELP US FROM THE CEO DOWN. THIS IS A HUGE SAFETY HAZARD SINCE HERE IN ARIZONA THEY ARE ON THE HIGHWAY AND WHEN STALLED WE ALMOST HAD SOMEONE KILLED. WE HAVE AT LEAST 3 THAT ARE DOING THIS AND AFTER REPLACING ALMOST EVERYTHING THEY STILL DO IT WITH NO AVENUE FOR HELP WE ARE TURNING TO YOU. THE VEHICLES STALL WHEN ON THE CITY AND STATE HIGHWAYS. SOME ONE OR MULTIPLE PEOPLE ARE GOING TO BE KILLED FROM THIS AND THE COMPANY DOES NOT SEEM TO CARE.

NHTSA ID
11123964
Incident
Sep 1, 2018
Mileage
8,000 mi
Engine
Filed Oct 4, 2017
Fire reported

TL* THE CONTACT OWNS A 2017 POLARIS RZR. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT MOTOR. THE CONTACT PULLED THE VEHICLE OVER IN THE MIDDLE OF A FIELD, EXITED THE VEHICLE, AND THE MOTOR CAUGHT ON FIRE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT POURED WATER TO STOP THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (XTREME TOYZ OF ROCKWALL, 3920 I-30, ROCKWALL, TX 75032) WHERE IT WAS DIAGNOSED THAT THE ENTIRE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 300. THE VIN WAS NOT AVAILABLE.

NHTSA ID
11031779
Incident
Sep 29, 2017
Mileage
300 mi
Seat belts
Filed Sep 26, 2017

DUE TO THE LOCATIONS, THE SEATBELT RECOIL JAMS UP. MAKING THE SEATBELT UNUSABLE. THIS CAN HAPPEN WHEN YOUR DRIVING OR PARKED. IT EFFECTS THE ENTIRE PRODUCT LINE OF SIDE-BY-SIDES & ACE ATV'S. POLARIS HAS BEEN NOTIFIED & DENIES THE PROBLEM. THE VIN# I GAVE YOU IS OFF A BRAND NEW MODEL AT A POLARIS DEALERSHIP.

NHTSA ID
11030067
Incident
May 29, 2017

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

G-16-11-01

ELECTRICAL SYSTEM; EQUIPMENT

Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been added to improve visibility to app downloads and usage.

SAF-16-01

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.

G-15-12-01 R02

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty – PCDX.

G-15-12-01 R01

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.