2024 Polestar Polestar 2 Driver assistance Problems

After installing the recent software update (version 5.0.10) that was intended to fix the rear camera not appearing when shifting into reverse, my vehicle has continued to experience the same problem, now with significantly increased frequency. Nearly every day--sometimes multiple times a day--the infotainment system/center screen will fail to boot up before shifting into reverse and the camera view will not appear. The gap between starting the vehicle, the system booting up, and the camera appearing, varies every time, sometimes up to 60 seconds. Occasionally, the center screen will remain black, with no indication that the system is booting up, for up to 30 seconds after starting the vehicle, even though the screen should wake up immediately upon starting. The issue first occurred the day after installing the update (April 10, 2026), but has recurred nearly every single day since then, up until and including the day I submitted this report. The issue has been exacerbated by the increased summer heat in Arizona, leading me to believe the computer--besides lacking required processing power & memory--is not adequately cooled. The earliest available appointment to have the issue checked out was July 14, 2026, so the vehicle has not yet been inspected. No warning lamps or related symptoms. All 5 attached pictures were taken after the vehicle was shifted into reverse.

NHTSA ID

11744434

Incident

Apr 10, 2026

Rear view camera suddenly stopped working. The same problem happened 3 weeks back and Polestat sent a software update that is supposed to fix the issue. Read view camera worked for sometime, but again it is not working. In fact, no camera is working in this vehicle.

NHTSA ID

11674661

Incident

Jul 15, 2025

The manafactuer distributed a software update to correct issues regarding reverse camera settings. This update has not corrected the issue in my polestar and, in fact, has caused many other disturbances forcing me to seek service at a the closest dealership. When reversing, it will activate the emergency stop function, which has caused much anxiety and stress because not only are the parking sensors nonfunctional, but the thought of the emergency breaks being activated without threat or my regard again is distressing and misleading.

NHTSA ID

11673857

Incident

Jun 1, 2025

360 degree view and backup camera stutters/not available after starting vehicle. Occurred after recall software update that was supposed to address this.

NHTSA ID

11673178

Incident

Jul 10, 2025

Backup camera starts flashing black while backing up and sometimes doesn't turn on while backing up

NHTSA ID

11672824

Incident

Jul 11, 2025

Back up camera repeatedly blanks out. Sometimes will not start. Sometimes stops working in the middle of when I'm backing up. Also Rear auto braking is too sensitive and will often slam the emergency brakes for no reason.

NHTSA ID

11672117

Incident

Jul 8, 2025

Backup and 360 camera fails intermittently

NHTSA ID

11671089

Incident

Jul 3, 2025

The rear camera does not always engage when the car is put into reverse. The car was just recalled for it, of which I just received a notice and the update (3.6.4), and it has not fixed the issue; it has only gotten worse.

NHTSA ID

11670642

Incident

Jul 1, 2025

I would go into reverse and the camera would appear but then disappear as I’m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn’t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it’s screaming. Something is really wrong.

NHTSA ID

11670574

Incident

May 9, 2025

Back up camera does not always work. Says "camera not available" even after the most recent software update.

NHTSA ID

11669946

Incident

Jun 28, 2025

Backup camera regularly fails to respond in time when powering on the car. Sometimes takes numerous times to enter in and out of reverse. Sometimes the rear view backup camera reverts to overhead 360 camera view without intervention, making it difficult to see in the rear. Polestar has made updates to the software via OTA updates that have tried to address this by reducing memory use during car boot up, but it’s very clear that the head units in polestar 2s up until at least my model year MY24 are severely underpowered and unable to properly switch contexts in an appropriate amount of time. As a result of this the rear cross traffic alert is also frequently delayed and therefore essentially useless as a feature. And finally I’ve also had numerous false auto braking on slanted surfaces, jolting myself and other passengers in the vehicle unexpectedly.

NHTSA ID

11647077

Incident

Mar 6, 2025

The contact leased a 2024 Polestar Polestar 2. The contact stated that upon placing the vehicle in reverse(R) at night, the lighting for the back over prevention feature was inadequate. The contact stated that the dealer and the manufacturer were notified of the issue but offered no assistance. The vehicle was not repaired. The contact stated that while reversing, the vehicle was unsafe due to the limited visibility from the back over protection lighting. The failure mileage was approximately 1,000.

NHTSA ID

11610183

Incident

Jul 31, 2024

Mileage

1,000 mi

My electric system tied to the center console tablet stopped working. There was no active camera, lane assist warnings, music, maps/gps, etc. Nothing worked with no explanation. It felt very dangerous to drive without the electric safety system since this car has bad visibility. Volvo / Polestar denies that there is a problem and said they would fix it with "over the air" updates.

NHTSA ID

11569417

Incident

Dec 27, 2023